Fall 2019/Spring 2020 – Health Policy and Management web conferencing instructions Adobe Connect Setup for Students (EMP and CPDM) Before you join a meeting Prior to class, you will need to download the Adobe Application to your computer. The app will ensure you can use all the meeting room’s tools and will also allow you to save the meeting room URL below for later use. The app links are: For Windows: http://www.adobe.com/go/Connectsetup For Mac: http://www.adobe.com/go/ConnectSetupMac Windows users will get a choice of putting an icon on the desktop or in their Start Menu; either is fine, just make sure you know where to find the app. IMPORTANT TIPS TO MAKE YOUR MEETING EXPERIENCE AS SMOOTH AS POSSIBLE Use a wired connection if at all possible. Wireless, and connections from hotels, airports, coffee shops, etc. can be problematic. A slow connection can bog everyone else down, so if you know you have one, use the chat panel instead of your microphone. Shut down everything else on the computer you don't absolutely need. Make sure your virus scanning program is not scanning at the same time you will be in a Connect meeting. Devote all your computer’s processing power to the Adobe Connect meeting room. Make sure your headset is connected and is being recognized by your computer before entering the meeting room. If your computer is not recognizing your microphone or if your audio is coming through your computer speakers, see the Audio Troubleshooting Tips Guide appropriate for your computer. These can be found in your program admin site on Sakai, and on the EMP Admitted Students page. ONCE YOU HAVE COMPLETED THE ABOVE STEPS, you may now: Join a Meeting Open the app and copy and paste the link for your meeting room. The link can usually be found in the announcements in the Sakai course space for your class. If you aren’t sure what it is, contact Nancy Beach at [email protected]. Click the Continue button, which will take you to the meeting room login screen. You enter as a guest – there is no user name or password. Just type in your name and click the Enter Room button. (some instructors will also ask you to type your team number before your name for easy sorting into groups later).
Transcript
Fall 2019/Spring 2020 – Health Policy and Management web conferencing instructions
Adobe Connect Setup for Students (EMP and CPDM)
Before you join a meeting Prior to class, you will need to download the Adobe Application to your computer. The app will ensure you can use all the meeting room’s tools and will also allow you to save the meeting room URL below for later use. The app links are:
For Windows: http://www.adobe.com/go/Connectsetup
For Mac: http://www.adobe.com/go/ConnectSetupMac
Windows users will get a choice of putting an icon on the desktop or in their Start Menu; either is fine, just make sure you know where to find the app.
IMPORTANT TIPS TO MAKE YOUR MEETING EXPERIENCE AS SMOOTH AS POSSIBLE
Use a wired connection if at all possible. Wireless, and connections from hotels, airports, coffee shops, etc. can be problematic. A slow connection can bog everyone else down, so if you know you have one, use the chat panel instead of your microphone.
Shut down everything else on the computer you don't absolutely need. Make sure your virus scanning program is not scanning at the same time you will be in a Connect meeting. Devote all your computer’s processing power to the Adobe Connect meeting room.
Make sure your headset is connected and is being recognized by your computer before entering the meeting room. If your computer is not recognizing your microphone or if your audio is coming through your computer speakers, see the Audio Troubleshooting Tips Guide appropriate for your computer. These can be found in your program admin site on Sakai, and on the EMP Admitted Students page.
ONCE YOU HAVE COMPLETED THE ABOVE STEPS, you may now:
Join a Meeting Open the app and copy and paste the link for your meeting room. The link can usually be found in the announcements in the Sakai course space for your class. If you aren’t sure what it is, contact Nancy Beach at [email protected].
Click the Continue button, which will take you to the meeting room login screen. You enter as a guest – there is no user name or password. Just type in your name and click the Enter Room button. (some instructors will also ask you to type your team number before your name for easy sorting into groups later).
Note: If the host has not yet entered the meeting room, you may see this message:
“The meeting has not yet started. You will be able to access the meeting once the host arrives. Please wait.” Or, there may be a message displayed that the meeting room is closed. After the host has started the meeting, the meeting room should fully display.
If you have not already done so or are having trouble with audio, Configure your headset Use the Audio Setup wizard in the Adobe Connect meeting room to quickly set up and use your headset/audio device. If you have trouble with your audio, you can revisit this wizard at any time, either in the meeting room or via the Configuration Utility link (https://uncsph.adobeconnect.com/common/help/en/support/meeting_test.htm)
In most cases, you will be entering a meeting in a Participant role, when means you may not be granted automatic audio rights, so do not panic if you enter a meeting and do not see full audio controls. You can still set up your headset with the Audio Wizard without having rights to speak in the meeting. The instructor or teaching assistant will grant rights if he or she is planning to have participants use streaming audio.
NOTE: **Do not use your computer’s onboard microphone and speakers in place of a headset – it creates an echo which is very annoying for other participants.** 1. Select Meeting > Audio Setup Wizard.
2. Click Next. 3. On the Test Sound Output page, click Play Sound. A sound sample will play from your headphones. If you did not hear the sound sample, make sure your speakers are not muted and that the mute button on your headset (if it has one) is turned off. Try again. If you still do not hear sound, check the Audio Troubleshooting Tips Guide mentioned at the beginning of this guide for more information. 4. Click Next. 5. On the Select Microphone page, select your headset microphone from the drop-down menu. 6. Click Next. 7. On the Tune Microphone Volume page, click Record to test your microphone. (If a dialog box appears requesting access to your camera and microphone, click Allow.) Say a few words, stop the recording and then play it back. If your microphone is not working, check the Audio Troubleshooting Tips Guide mentioned at the beginning of this guide for more information. 8. Click Next. 9. On the Tune Silence Level page, click Test Silence. Remain silent until progress is complete. Acrobat Connect Pro sets a microphone sound level that compensates for background noise in your environment. 10. Click Next. 11. Click Finish.
Tools for Participating in a Meeting
Voice over Internet (VoIP) Audio If you have been granted audio rights in the meeting room, two things will happen:
A microphone icon will appear next to your name in the Attendee List:
and you will see your Microphone control at the top of the screen next to the speaker icon. When you click the microphone icon, you will probably be asked by your system for permission to use your audio controls:
Select Allow. You will now be able to use your headset in the meeting. NOTE: The microphone icon is a toggle. Click once to turn the audio on, and once to turn it off. Do not leave your audio stream open unless you are actually talking. Too many streams open at once clogs up the bandwidth, creates excessive noise on the lines and can result in loss of audio for everyone.
Text Chat in meetings You can communicate with other attendees while a meeting is in progress using the Chat pod. If you have a question and do not want to disturb the meeting flow, or if you cannot speak in a meeting because audio is not enabled, you can send a chat message.
In the Chat pod, messages appear as they are submitted, and are listed sequentially in the pod. Hosts can allow participants to conduct private chats as well.
Send a chat message Use the Chat pod to compose chat messages. To send a message to all participants, simply type a message in the entry box and click the Send icon to its right when finished.
If the host has enabled the chat pod to allow private messages, you can send a private message to another participant by hovering over their name on the Attendee list and selecting the Start Private Chat menu
item that pops up. If you receive one from another meeting participant, the sender’s name will show up in a yellow square at the bottom of the Chat Pod – click the name to see the private message and to reply.
Display or clear your status You can communicate requests or issues to presenters or other attendees by displaying a status icon next to your name. When you select a status, the icon appears to the right of your name. You can clear your status at any time during a meeting. The meeting host can also clear your status—for example, after a question has been answered.
1. Click the status icon at the top of the window:
2. Select the status that you want to show, or click Clear Status.
Using the Share Pod
Types of files that can be uploaded to the Adobe Connect Share pod
The Share pod can display only the following kinds of media, so if you are asked to do a presentation, make sure it is in one of the following formats. PLEASE NOTE THAT YOU WILL BE UPLOADING YOUR FILE TO THE MEETING SPACE, WHICH IS DIFFERENT THAN SHARING YOUR COMPUTER SCREEN – YOU WILL RARELY, IF EVER, BE ASKED TO DO A SCREEN SHARE.
• Microsoft PowerPoint presentations (.PPT and .PPTX)
• Adobe Acrobat files (.PDF)
• Select images (PNG, .GIF, .JPG)
• Flash files (.SWF, .FLV, .F4V)
• .MP4 video files
• .MP3 audio files
NOTE: The graphic and video files embedded in PowerPoint presentations must be one of the file types listed above; otherwise, the embeds will not upload to the meeting space. If you plan to use PowerPoint,
use simple, common typefaces in larger sizes and keep the slides as clean and clutter-free as possible. Complex diagrams will not show up well. For more information on creating a PowerPoint presentation that will look good and upload properly to the Connect share screen, see User’s Guide for Creating PowerPoint presentations for Adobe Connect. To share a file in the Share Pod: Select Share My Screen from the middle of the Share Pod, and then select Share Document:
You will be taken to a screen that will allow you to either select a presentation that has already been uploaded, or upload something new. For new items, click the Browse My Computer button on the lower right.
The presentation then will load in the Share Pod window – for larger presentations this may take a few minutes. Your presentation will be visible in the Share window when it completes. Arrows at the bottom of the window will allow you to page through the presentation.
Exit a meeting You can leave the meeting at any time by clicking the X in the upper right corner.
Playing back a recorded meeting
A host or presenter must make the recording URL available so attendees can play the recording. Every recording is automatically assigned a unique URL.
When you play a recording, a recording navigation bar appears in a space below the meeting room. For optimal performance, a high-speed Internet connection is recommended for recording playback.
The slider in the progress bar can be moved back and forth to forward or rewind the recording. The recording can also be paused.
The View Advanced Options button will open a side panel that will allow you to jump to different parts of the recording – a bookmark is placed at any point where the screen layout is changed, and you may jump to those parts using the side panel.
Unable to use the Adobe Application? If you are using a computer that will not allow a download of the Adobe application, you can run a system test to make sure your system is ready to use Connect with a browser instead. The test link is:
Adobe Connect Apps for Smartphones If you find yourself away from a desktop or laptop, but still want to listen in on a class meeting, there are Connect apps available for both iPhone and Android. They can be found at the following links.
Having trouble using your audio in a meeting? Go here: http://hpmadmittedstudents.web.unc.edu/files/2017/07/Successful-VoIP-in-Adobe-Connect.pdf for further tips on setting up your computer and headset for best audio performance.
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