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ADULT LEARNING & DEVELOPMENT POSSIBLE INTERNSHIP SITE CATALOG Created Spring 2019
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Page 1: ADULT LEARNING & DEVELOPMENT POSSIBLE INTERNSHIP SITE … › sites › default › files › ALD... · CLEVELAND STATE UNIVERSITY- First Year Experience (Undergraduate Studies) Location:

ADULT LEARNING & DEVELOPMENT

POSSIBLE INTERNSHIP SITE CATALOG

Created Spring 2019

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Table of Contents

Introduction .................................................................................................................................. 2

Higher Education Opportunities ................................................................................................... 3

Organizational Learning Opportunities ......................................................................................... 8

Community Education Opportunities ........................................................................................... 9

Appendix A: Full Description of Admissions Office Internship………………………………………………….11

Appendix B: Full Description of First Year Experience Internship……………………………………………..12

Appendix C: Full Description of Business Advising Internship…………………………………………………..13

Appendix D: Full Description of Notre Dame Career Service Internship……………………………………14

Appendix E: Full Description of Human Resources Internship…………………………………………………..15

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Hello,

Congratulations on beginning your internship semester! This is such an exciting time to apply your Adult

Learning and Development coursework in a practical setting.

As part of the internship requirement of completing a project relevant to the internship experience, I

decided to compile this catalog of possible internship sites for ALD students for the Education Student Services

Center where I completed my internship. The list is comprised mainly of sites where previous ALD students have

interned along with some other sites surrounding Cleveland State University. The purpose of this catalog is to act

as a starting point for ALD students entering into their internship semester by providing an overview of the

internship experience and providing contact information for the different sites.

I hope that you find this list helpful as you begin the journey to finding an internship site that will provide

you with an enriched learning experience. Please keep in mind that this is not an all-encompassing list and that

there are a variety of paths to take for your ALD internship experience. Also, you are solely responsible for

reaching out to the point of contact at your chosen internship site to determine what steps need to be taken in

order for you to obtain the internship you are interested in.

When determining where to complete your internship please keep the following guidelines in mind:

The purpose of internship is to provide students with an opportunity to gain additional skills that will

allow them to move on to the next level of career development and add new skills to the students

resume.

Students should attempt to match 3 skills that they would like to acquire with a site that can provide

the necessary learning experience.

Students are required to complete 120 hours over the course of a semester (approximately 6-8 hours a

week). This includes project hours.

If you are still having difficulty choosing a site for your internship speak with your advisor. They can

help you outline your goals and suggest appropriate sites.

Best of luck,

ALD Faculty

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HIGHER EDUCATION

________________________________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- Admissions Office

Location: Euclid Commons 100

Contact Name: Blair Suttles Phone: 216-687-2011 Email: [email protected]

Overview: Interns would work along with Blair assisting primarily transfer students, veterans,

homeschool students, and College Credit Plus. An internship would include some aspect of

admissions or recruiting for one of these populations. Possible projects may include improving

online transfer orientation and making a more intentional recruiting plan for homeschool students.

__________________________________________________________________________________________

CLEVELAND STATE UNIVERISTY- Athletics Academic Advising

Location: Physical Education Building, Room 305 Contact Name: Winnie Lane Phone: 216-687-5106 Email: [email protected]

Overview: Interns would assist advisors with NCAA eligibility reviews, assist with Objective Based

Learning study hall, observe advising meetings with student-athletes, observe meetings with

recruits, and assist with reviewing and updating student files and Degree Audit records.

*Site will be available beginning of Fall 2020*

__________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- College of Science and Health Professions Advising

Location: Main Classroom 218

Contact Name: Casey Mawson Phone: 216-687-9321 Email: [email protected]

Overview: The College of Sciences and Health Professions advising office is looking for a highly

motivated intern with a passion for promoting student success. The internship experience includes

an overview of advising responsibilities, opportunities for observation, student outreach, and

assistance with projects. Ideally the candidate will be detail oriented, proficient in Microsoft Office,

and possess good written and verbal communication skills.

__________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- Department of Black Studies

Location: Berkman Hall Room 137

Contact Name: Dr. Thomas Bynum, Ph.D., Director, Black Studies Program Phone: 216-687-3655

Email: [email protected]

Overview: The intern will provide tutorial assistance for writing assignments for Black Studies Majors

and Minors. Assist with tutorial in reading assignments. Supervises study tables two-three times per week

from 3:30 to 5:30 p.m. General office assistance.

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__________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- Education Student Services Center Location: Julka Hall 170

Contact Name: Karie Coffman Phone: 216-875-9781 Email: [email protected]

Overview: Interns will learn about the programs and policies in the College of Education and

Human Services and observe advising sessions. In addition, there are opportunities to assist

with regular advising tasks such as updating curriculum sheets, conducting outreach to

students, and participating in recruitment events.

__________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- Exploratory Advising Office

Location: Main Classroom 110

Contact Name: David Bowditch Phone: 216-687-9374 Email: [email protected]

Overview: Please contact site for further information about possible internships.

__________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- First Year Experience (ASC 101 Instructor)

Location: BH 110

Contact Name: Sarah Pankratz Phone: 216-687-3734 Email: [email protected]

Overview: This internship experience provides a number of graduate students the opportunity

to teach a college-level course to students who are in their first semester at Cleveland State

University. Normally, graduate students co-teach the course with another graduate student,

although exceptions can be made for students with prior teaching experience. Specific student

competencies desired: Students should have an interest in teaching and helping first year

students with the transition to college. Applicants should be well organized, have excellent

oral and written communication skills, and have the ability to do outstanding work without

close supervision.

(See Appendix A for full description)

___________________________________________________________________________________

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__________________________________________________________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- First Year Experience (Undergraduate Studies)

Location: BH 110

Contact Name: Sarah Pankratz Phone: 216-687-3734 Email: [email protected]

Overview: The Office of First Year Experience (FYE) organizes opportunities for incoming first-year

students to make connections to campus and one another, which eases the transition to our

institution. FYE is a part of Undergraduate Studies and Academic Programs at Cleveland State

University. We are truly a program that is student affairs, within academic affairs. FYE can create

an experience that fits the intern students’ needs while becoming familiar with the program

and services offered to our students.

(See Appendix B for full description)

____________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- Monte Ahuja College of Business Advising Center

Location: Business College 219

Contact Name: Anne Nelson Phone: 216-687-2579 Email: [email protected]

*Contact Anne 2-3 months prior to starting internship*

Overview: Interns will provide academic advising support for undergraduate business

professional advisors and students, provide support for student engagement events, provide

office administrator support, may assist in conducting orientations for incoming students,

disseminate information and packages to prospective and current students, help manage

social media channels and assist with marketing efforts, and perform other duties as assigned.

(See Appendix C for full description)

____________________________________________________________________________________

CLEVELAND STATE UNIVERSITY- The Center for Public & Nonprofit Management

Location: Maxine Goodman Levin College of Urban Affairs

Contact Name: Robert Ziol Phone: 216-687-3509 Email: [email protected]

Overview: Interns would be tasked with developing professional development activities

and engagement opportunities associated with the Levin College academic programming.

The tasks could include instructional design, marketing recruitment, evaluation, etc.

____________________________________________________________________________________

COLLEGE NOW GREATER CLEVELAND

Location: 602 West Park Ave Barberton, OH 44203

Contact Name: Joseph Reid Phone: 330.319.2491 Email: [email protected]

Overview: College Now Greater Cleveland is a non-profit organization that helps traditional and

non-traditional students in northeast Ohio by advocating to increase postsecondary educational

attainment through college and career access advising, financial aid counseling and scholarship

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and retention services. College Now Greater Cleveland helps 29,000 students in 11 counties in

over 200 community locations and 90 high schools throughout Northeast Ohio. The team

comprises over 170 employees with a full array of departments offering many careers enhancing

learning experiences. Including Cleveland State University undergraduate and graduates seeking

career related exposure in the disciplines related to Accounting, Business Management,

Counseling, Development, Education, Human Services, Psychology and Sociology.

_____________________________________________________________________________________

NOTRE DAME COLLEGE- Career Services Center

Location: The Clara Fritsche Library Floor 2, 4545 College Rd., South Euclid, OH 44121

Contact Name: Bill Leamon Phone: 440-503-3126 Email: [email protected]

Overview: Interns will promote Career Services’ services and activities to students, faculty, and

area employers via workshops, classroom presentations, and events; provide individual career

advising sessions; develop a theoretical foundation for career counseling/programming;

demonstrate proficiency in wed-based career and job search tools; demonstrate behavior

congruent with NCDA ethical guidelines; attend weekly meeting with Bill; and complete other

projects and administrative duties as assigned.

(See Appendix D for full description)

____________________________________________________________________________________

PROJECT LEARN OF SUMMIT COUNTY

Location: Project Learn of Summit County 60 S. High Street, Akron OH 44326

Contact Name: Tessa Torowski, Chief Learning Officer

Phone: 330 434 9461 Email: [email protected]

Overview: Tutors/Classroom Aides Adult Basic Education (ABE)

Help students further develop their literacy skills in reading, writing and math as it relates to life and work

Adult Secondary Education (ASE)

Help students prepare for the Official High School Equivalency Test.

English for Speakers of Other Languages (ESOL) Help English Language Learners who need to improve their English speaking, reading,

writing, and listening skills. Be an ESOL conversation partner by working with students to practice speaking and

listening skills on various professional, personal and academic topics

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Day and time commitments for each opportunity range from morning to evening and are flexible to fit your schedule. Project Learn has various instructional sites throughout Summit County.

___________________________________________________________________________________ TRI-C- ENROLLMENT CENTER

Location: Tri-C Westshore Campus, Westlake, OH

Contact Name: Karen Dickerson Phone: 216 -987 -3897 Email: [email protected],

Overview: Interns will assist with Enrollment Center/Transfer Center programs and projects.

___________________________________________________________________________________

URSULINE COLLEGE Location: 2550 Lander Road Pepper Pike, OH 44124 Contact Name: Gerri Jenkins, Director Phone: 440.646.8324 Email: [email protected] Overview: Contact Gerri for internship experience opportunities.

URSULINE COLLEGE- Career Services

Location: 2550 Lander Road Pepper Pike, OH 44124

Contact Name: Gerri Jenkins, Director Phone: 440.646.8324 Email: [email protected]

Overview: The intern will engage in the following activities; assist in the gathering and interpretation

of data, facilitate programming aimed at developing awareness of the career office at an early time

(first-year/sophomore), develop marketing materials, review resumes and cover letters, and teach

students how to search for jobs and internships.

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ORGANIZATIONAL LEARNING

________________________________________________________________________________________________________

CLEVELAND PUBLIC LIBRARY- Human Resources

Location: 525 Superior Ave., 10th Floor Cleveland, OH 44114

Contact Name: Lynn Sargi Phone: 216-623-2892 Email: [email protected]

Overview: Limited internships are available primarily in the areas of Human Resources, Finance,

Community Outreach, and/or Fund Development.

CLEVELAND STATE UNIVERSITY- Human Resources

Location: Administration Center 113

Contact Name: Rich Horsfall Phone: 216-687-3839 Email: [email protected]

Overview: Interns could work specifically with Rich in his function which is Organizational

Development and Training. They could also gain experience in Human Resources moving from

one discipline to another within the department. Additional responsibilities include enhancing

Cleveland State University’s capabilities through development and execution of leadership and

training programs geared toward employee retention and development, aid the manager with

workflow and administrative tasks, and perform other functionally related duties as assigned.

(See Appendix E for full description)

___________________________________________________________________________________

TOWARDS EMPLOYMENT

Location: 1255 Euclid Avenue, Suite 300

Contact Name: Bill Basel, Advancement Specialist Phone: 216-297-4433

Email: [email protected]

Overview: The role of an intern at Towards Employment would be working with our career

readiness training team as we prepare participants for employment opportunities, and

ultimately, a career pathway. The intern will start by observing soft skill/employability class

sessions such as Time Management, Professional Communications, etc. He/she will also

observe sessions based on specific interviewing techniques and resume writing.

The intern should be prepared to work in the computer lab to provide technical assistance to participants in areas such as typing resumes/cover letters/thank you letters, researching career pathways, and taking practice work readiness assessments through Ohio Means Jobs/ACT WorkKeys. Our goal for the intern will be to feel comfortable teaching one or more career readiness training sessions.

___________________________________________________________________________________

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COMMUNITY EDUCATION

CLEVELAND MINORITY ORGAN TISSUE TRANSPLANT EDUCAITON PROGRAM

Location: Cleveland MOTTEP 11717 Euclid Ave Cleveland, OH 44112

Contact Name: Linda D. Kimble, M.Ed., CHES Phone: 216) 229-6170x137

Email: [email protected]

Overview: See appendix F for more information.

___________________________________________________________________________________

CUYAHOGA COUNTY BOARD OF DEVELOPMENTAL DISABILITIES

Location: 1275 Lakeside Ave., Cleveland, OH 44114

Contact Name: Ana Vargas Phone: 216-736-2692 Email: [email protected]

Overview: Each internship is custom designed for each student based on needs, learning plans, and the type of internship. Please see Appendix for more information.

___________________________________________________________________________________

CUYAHOGA VALLEY CAREER CENTER

Location: 8001 Brecksville Road Brecksville, OH 44141

Contact Name: David Mangas Phone: 440-746-8320 Email: [email protected]

Overview: Internship opportunities are available in a variety of adult learning programming that

could benefit from learning techniques, advising, etc. Please contact site for further information

about available opportunities.

___________________________________________________________________________________

HABITAT FOR HUMANITY- Cleveland

Location: 2110 W 110 St. Cleveland, OH 44102

Contact Name: Rebecca Smiddy Phone: 216-429-1299 Email: [email protected]

Overview: Interns responsibilities would vary based on need. Currently the site has a position in

the Development office for someone to lead a Walk fundraiser coming up in April 2019. Other

positions may be available within different departments.

___________________________________________________________________________________

LAKEWOOD PUBLIC LIBRARY

Location: 15425 Detroit Ave. Lakewood, OH 44107

Contact Name: Molly McGirr Phone: 216-226-8275 ext. 174

Email: [email protected]

Overview: Interns will work closely with the Adult Programming Coordinator and a team of

library staff involved with programming, to plan, develop, and execute programming on a wide

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array of topics. The groups served by these programs include underserved populations in the

community like seniors and immigrants. Interns will support in facilitation of programming,

with an emphasis on supporting the publicity of programs held at Lakewood Public Library.

___________________________________________________________________________________

MERRICK HOUSE Location: 1050 Starkweather Ave, Cleveland Ohio 44113 Contact Name: Tamara Phone: 216-771-5077ext127 Email: [email protected] Overview: Contact for internship opportunities

___________________________________________________________________________________

SISTERS OF CHARITY FOUNDATION-SOC OF CLEVELAND

Location: 2475 E. 22nd St. Cleveland, Ohio

Contact Name: Joseph Black Phone: 216-346-5639 Email: [email protected]

Overview: In this placement, interns will be involved in community engagement. Intern will assist

in the Career Initiative to address barriers in equitable education for adults. In addition, the intern

will assist in the Safety Initiative, which includes community leadership activities. Additional duties

of the intern may include evaluating and or adding to the current adult education curriculum.

Contact Joseph Black for additional information.

___________________________________________________________________________________

THE CITY MISSION

Location: The City Mission Main Campus – 5310 Carnegie Ave, Cleveland, OH 44103 OR

Laura’s Home Women’s Crisis Center – 18120 Puritas Ave, Cleveland, OH 44135

Contact Name: Jaime Buxton Phone: 216-431-3510 ext 317 Email: [email protected]

Overview: Our internship program is uniquely designed to maximize not just a student’s

work experience, but also their personal growth too! During their time at The City Mission,

students will acquire practical, hands-on work experience, be discipled by staff, and build

unforgettable relationships. Each internship is designed to benefit both the student and the

Mission in the most meaningful ways possible.

Some roles are on the front lines of ministering to men, women and children experiencing crisis.

Some are administrative or community focused. But every role is vital to advancing the Kingdom

of God in Cleveland. We give interns serious responsibilities and challenge them to leave a lasting

impact on this city. If students choose to apply and intern with us, they won’t spend a semester

making coffee, organizing or filing—we’ve got big plans for them!

___________________________________________________________________________________

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Undergraduate Studies Teaching the First Year Seminar Course – ASC 101

Internship Supervisor: Sarah Pankratz Manager, First Year Experience Contact Information: [email protected] phone: 216-687-3734 Term(s) Available: Fall and Spring Description of Intern Experiences:

This internship experience provides a number of graduate students the opportunity to teach a college-level course to students who are in their first semester at Cleveland State University. Normally, graduate students co-teach the course with another graduate student, although exceptions can be made for students with prior teaching experience. ASC 101 is an introductory course for incoming first year students providing them with an orientation to the university, assisting them in developing solid academic skills and making them aware of culture and other resources in the surrounding community. This course also assists in their adjustment to life as an independent university student. Class size for ASC 101 is limited to 25 students to allow an environment conducive to class discussion and instructor-student interaction. Specific student competencies desired: Students should have an interest in teaching and helping first year students with the transition to college. Applicants should be well organized, have excellent oral and written communication skills, and have the ability to do outstanding work without close supervision. Duties and Responsibilities of the ASC 101 instructor position:

1. Attend and actively participate in an instructor development workshop (normally one full day prior to the start of the term).

2. Attend a bi-weekly one hour-long instructor planning and discussion sessions during the semester. 3. Prepare for and teach the course. This includes, but is not limited to:

a. Develop course materials and utilize Blackboard b. Monitor student achievements and track attendance in Starfish c. Meet with students to discuss their grade or course information (as needed) d. Confirm the course requirements and the learning outcomes are met e. Assessment of student’s overall progress including inputting of midterm and final grades f. Attend all classes; in case of an emergency or planned absence, arrange for a substitute instructor. g. Follow syllabus that is provided by the Manager of First Year Experience. Some adjustments allowed

with the approval of the Manager of First Year Experience. h. Serve as a role model, referral, and a resource to students.

Appendix A

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4. Supervise and meet weekly with an assigned Peer Mentor. Peer Mentors can assist the instructor with class preparation, help facilitate class discussion, and teach selected topics under the instructor’s supervision. The peer mentor also will take the lead on planning most out of class activities.

Estimated time commitment is 7 hours weekly - 1 hour of fixed class time per week and 6 hours per week of out of class preparation and grading. Multiple options for class times will be available.

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Appendix B

Undergraduate Studies

First Year Experience

Internship Supervisor: Sarah Pankratz Manager, First Year Experience Contact Information: [email protected] phone: 216-687-3734 Term(s) Available: Fall and Spring Description of Intern Experiences:

The Office of First Year Experience (FYE) organizes opportunities for incoming first-year students to make connections to campus and one another, which eases the transition to our institution. FYE is a part of Undergraduate Studies and Academic Programs at Cleveland State University. We are truly a program that is student affairs, within academic affairs. FYE can create an experience that fits the intern students’ needs while becoming familiar with the program and services offered to our students.

A list of intern projects and responsibilities with FYE have been and could be:

Instruct one peer mentor section of the first-year seminar course, Introduction to University Life (ASC

101).

Supervise one-two teams of undergraduate peer mentors.

Assist with the coordination and execution of FYE sponsored programs.

Assist with assessment of existing program, including feedback from students, peer mentors, and

instructors. This includes meeting with focus groups of students as well as compiling existing

evaluative responses.

Research current trends in FYE, to assist in the planning and strategic growth of FYE.

Assist with the marketing of FYE to incoming first-year students. This includes web design social

media account management, brochures, videos, and more.

Assist in the recruitment and the development of training for over 40 undergraduate peer mentors.

Assist in the creation of the syllabi for next year's Introduction to University Life

Estimated time commitment is 10-12 hours weekly - 1 hour of fixed class time per week and 9-11 hours

per week of working in the FYE office, attending meetings, and preparation for class.

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Appendix C

Undergraduate Student Services Specialist Internship (unpaid)

Undergraduate Programs & Student Services Office

Monte Ahuja College of Business

Cleveland State University

Position Description Provides academic advising support for undergraduate business professional advisors and

students.

Provides support for student engagement events from Internship Expo to Employer visits

Provides office administrator support for the advising office; Provide student recruitment support

May assist in conducting orientation sessions for incoming students

Disseminates information and packages to prospective and currently enrolled students.

Help manage social media channels and assistant with marketing efforts

Performs other duties as assigned.

Experiential Component for the Internship

The Undergraduate Student Services Specialist internship will enable current graduate students

to assist in delivering various aspects of student affairs services from academic advisement, to

recruitment efforts, scholarship development and student engagement related services, well as

various supportive services under the student affairs higher education umbrella.

Qualifications:

Admission to a graduate program at Cleveland State University; preference given to

students in the master’s Program in higher education, adult learning and development,

counseling, urban studies or related field; Enrollment of a college internship course

Computer literate with experience in Microsoft Word and Excel (very knowledgeable)

Experience in event planning and implementation in a university environment preferred

Excellent customer service skills; Ability to exercise sound judgment

Good organizational skills; Effective written and interpersonal communication skills

Ability to work independently as well as a team member

Intercultural skills and a sincere interest in serving students

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Flexibility, initiative, and creativity

Strong work ethic and professional attitude

Period of Employment:

Fall Semester internship

Spring Semester internship

Summer Semester internship

Ten (10) to twenty (20) hours per week; may include some evening and/or weekend

commitments.

Compensation: Unpaid internship; however you can earn college credit hours via a Department

Internship course

Department: Undergraduate Programs & Student Services Office

Title: Undergraduate Student Services Specialist Internship (unpaid)

Supervisor: Assistant Dean, Undergraduate Programs

Application Process

TO APPLY: Send via electronic mail a cover letter of interest, resume and

names of three references to Anne Nelson at [email protected]. In the

subject line, place “Undergraduate Student Services Specialist Internship.”

No hard copy applications will be accepted or phone calls.

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Title: Career Services Intern

Appendix D

Reports to: Bill Leamon Director of Career Services

Openings: Fall 2019, Spring 2020, Fall 2020

About Notre Dame College: Notre Dame College, located in the east suburbs of

Cleveland, is a Catholic institution in the tradition of the Sisters of Notre Dame who

educates a diverse population in the liberal arts for personal, professional and global

responsibility. The College is comprised of 1,300 full-time undergraduate students with

more than 650 living on campus.

Purpose: The internship is designed to provide the student with experience in the

College’s Career Services Center and to develop skills, which will be transferable to all

aspects of student affairs. Particular attention is paid to the development of the intern’s

advising/counseling skills and one-on-one student interactions. The student will be able

to apply classroom learning with practical experience.

Description: This is a 10 hour a week role over the course of a semester.

The Career Services Intern will:

Promote Career Services’ services and activities to students, faculty, and area

employers via workshops, classroom presentations, and events;

Provide individual career advising sessions in the areas of resume/cover letter,

career/major choice, career assessments, internships, job search and graduate school

admissions;

Demonstrate proficiency in web-based career and job search tool, including the

Career Services web site, Falcon Career Network, and other databases;

Develop a theoretical foundation for career counseling/programming;

Demonstrate behavior congruent with NCDA ethical guidelines; and

Attend weekly meetings with the Director of Career Services;

Complete other projects and administrative duties as assigned.

Requirements: A successful candidate should be enrolled in a graduate program such as

Higher Education and Student Personnel, preferably with an interest in career

development.

To Apply: Send your cover letter and resume to Bill Leamon at

[email protected]

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Appendix D

CLEVELAND STATE UNIVERSITY

INTERN JOB DESCRIPTION

JOB TITLE: TRAINING & DEVELOPMENT INTERN

DEPARTMENT: HUMAN RESOURCES JOB CODE:

FLSA STATUS: UNPAID INTERNSHIP SALARY GRADE:

ORIGINAL DATE ISSUED: 11/2016 DATE OF LAST REVISION:

REPORTS DIRECTLY TO: MANAGER, TRAINING & ORGANIZATIONAL DEVELOPMENT

FUNCTION: To study and understand the University’s capabilities through development and execution of leadership and training programs geared toward employee development and retention. Develops, delivers and coordinate a group or individual training class; gain experience in the assessment of needs and identification of appropriate training and interventions. Demonstrate understanding of workflow and administrative activities necessary to deliver and document all training programs and activities; includes marketing the delivery of training programs. Interacts professionally with all internal and external customers using strong customer service skills.

RESPONSIBILITIES:

The performance of the duties outlined below must be carried out within the mission of the University: to help create an effective learning environment for students; to treat all persons with dignity and respect; and to actively demonstrate an attitude of willing service and teamwork.

1. Enhances the University’s capabilities through development and execution of leadership and

training programs geared toward employee retention and development by: A. Assists with professional development and skills training programs. Developing professional

and engaging participant materials, facilitator guides and related supporting tools or job aids. B. Observes the new employee orientation program. C. Creates and manages course materials for delivery of customer service, conflict

management, team building, supervisor/leadership, or change management training program; determines mode of delivery for a live presentation, e-learning delivery, etc.

D. Conducting needs analysis studies at the departmental, group or employee level. Conferring with department heads, managers and supervisors to determine area needs.

E. Tracking and reporting training statistics and participant program evaluations. Maintaining records regarding program/class and instructor effectiveness.

F. Tracking trainee progress and managing training database.

2. Aids the manager with workflow and administrative activities necessary to deliver and document all training programs and activities: schedules training classes; reserves rooms; logistics and material management; online registrations. Markets training programs via training website, campus emails, brochures, etc.

3. Performs other functionally related duties as assigned.

MINIMUM QUALIFICATIONS: Bachelor’s degree in organizational development, human resources & labor relations, education or related field. Knowledge of principles and techniques used in training needs assessment and development of training objectives. Ability to establish rapport easily and collaborate effectively with diverse groups. PC proficiency in word processing, spreadsheet, database, and presentation software. Self-motivated team player.

PREFERRED QUALIFICATIONS: Master’s degree in Organizational Development, Adult Education,

Instructional Design, Human Resources or related field. Familiarity with web-based training applications.

Appendix E

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Appendix F

COMMUNITY EDUCATOR COORDINATOR

Part Time, Nonpaid Position

Role: Assist in the coordination of the Cleveland Minority Organ Tissue Transplant Education Program

(MOTTEP) Community Educators working with the Executive Director, and Education Committees and

Volunteers. This position reports to the Executive Director.

Responsibilities: Development

1. Responsible for day to day volunteer supervision, scheduling, time sheet collection,

making copies, supply distribution, data entry.

2. Assists in recruitment of Community Educators.

3. Assists with facilitation of Community Educators and volunteer meetings.

4. Maintains the inventory of educational materials for Community Educators and volunteers.

5. Trouble shooting for health care facilities project sites

6. Conduct educational presentations and participate in health fairs.

7. Recruitment and registration of new organ, eye and tissue donors at health fairs and community events.

8. Educating the public on issues related to organ, eye and tissue donation and the mission and vision of

Cleveland MOTTEP.

9. Writes articles for Cleveland MOTTEP newsletter assists with social media.

10. Other duties and responsibilities as assigned.

Qualifications:

1. Strong written and verbal communications skills.

2. Experience with Microsoft based computer applications.

3. High level of self-motivation and good interpersonal skills.

4. Strong organizational skills and the ability to follow through.

5. Ability to plan and work with various groups of people, and sensitivity to Cleveland MOTTEP’s

mission.

This individual would work between 7-14 hours a week. This position is unpaid but compensated for work related

travel.

Please email resume and cover letter to Linda D. Kimble at [email protected]

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