Expect success.

ADVOCO SOLUTION: ENTERPRISE ASSET MANAGEMENT

Expect success.

ADVOCO. YOUR EXPERTS FOR ENTERPRISE ASSET MANAGEMENTEnterprise Asset Management (EAM) is gaining traction throughout the

business world, as companies discover the efficiency gains it can deliver.

Briefly, EAM enables businesses to optimize the management of physical

assets by improving utilization and performance, reducing capital costs,

reducing asset-related operating costs, extending asset life and ultimately

improving ROA (return on assets).

TAILORED TO YOUR BUSINESS

But EAM is far easier said than done. To implement EAM effectively

requires a combination of proven software and the kind of expertise

that only real-world experience can provide. Why? Because EAM is not

a one-size-fist all proposition. To provide EAM systems that really work,

that truly deliver efficiency gains, technology is only the beginning.

Real value is created when the EAM system is tailored to the customer’s

business by EAM experts with customer-specific industry experience.

Advoco delivers.

A HANDPICKED TEAM OF EXPERTS

At Advoco, we have assembled a team of EAM professionals that is

unrivaled in our industry. Our people are comprised of some of the

most experienced EAM gurus in the world. And over the years, the deep

knowledge of these individuals has enabled numerous companies—from

global Fortune 500 leaders to smaller, specialized firms—to implement

tailored EAM systems capable of delivering real, measurable and

significant value—on time and on-budget.

Expect success.

TOTAL FOCUS ON PROVEN TECHNOLOGIES

Equally important, we focus our energy on proven

technology. For EAM, we dedicate our efforts

to industry leaders like Infor Global Solutions

(www.infor.com) and Blue Dot Solutions (www.

bluedotsolutions.com). Infor is the world’s third

largest business software company whose products

are put to the test successfully by over 70,000

customers around the globe.

By staying tightly focused on proven technology,

we can continually refine our ability to wring every

last dollar of value out of your EAM investment. Our

technology partnerships can help you drive costs out

of your operations everywhere your equipment runs.

EXPERIENCED IN YOUR INDUSTRY

In addition to our focus on the very best people and

technology, we also focus our energies only where we

can be the most effective partner for our customers.

To that end, the list of industries we support might

seem a little short compared to other EAM services

firms. But rather than try to be a jack all trades and

master of none, we strive to be the absolute best

EAM company for:

• Facilities Management

• Fleet Management

• Transportation

• Manufacturing

• City/Municipal/State Governments

• Oil & Gas

EAM DESIGN, IMPLEMENTATION AND TRAINING— ALL TAILORED TO YOUR BUSINESS BY ADVOCOYour business is unique, which is why we never suggest a

one-size-fits all approach. Instead we start with proven,

off-the-shelf software, then we work with your team to

tailor the ultimate solution to your unique needs. With

Advoco, you get the best of both worlds: the reliability,

flexibility and trust that only off-the-shelf software can

offer, plus you enjoy the added value that only a custom

solution can create.

MINIMIZING TRAINING. AND MAXIMIZING IT

We pride ourselves in our ability to leverage the systems

PROJECT COMPLETION• Completion report• Final costs• Lessons learned

PROJECT INITIATION• Governance• Plan: milestones, resources, budget• Communications• Issues/risk identification

PLAN

DO

CLOSE

EXECUTION• Meetings• Reviews• Controls• Quality

CHANGE• Change requests• Change management

MONITORING AND REPORTING• Progress• Time, resources, costs• Risks and issues

you already have in order to minimize training

costs and time. The result: your team can use the

new systems with minimal ramp-up time, and your

business can start reaping the benefits of EAM faster.

Of course, wherever training is required, we are

prepared to dive in deep. Our proven approach to

developing and delivering customized training to our

clients ensures that professional, tailored material will

effectively communicate and teach users how to use

new technology—with minimal loss of productivity.

Our approach incorporates a variety of different

mechanisms, from pre-training conference calls to

increase awareness and set expectations, all the way

through to fully interactive, exercise driven training

courses. We conclude with post-training support and

mentoring programs.

Product training includes: Infor EAM, Infor EAM

Advanced Reporting, Infor EAM Web Services, Infor

EAM Advanced Mobile, Datastream 7i, Infor EAM

Fleet, Infor EAM Facility Management, Infor EAM

Enterprise Edition and Infor EAM Business Edition.

THE ADVOCO APPROACH TO EAM DESIGN, IMPLEMENTATION AND TRAINING

• Comprehensive business process

assessment: review existing

operations and development of

future business process flows

• Data analysis: assess existing

data, develop the data structure/

hierarchy for the solution and

prepare data migration strategy

• Integration analysis: define

integration/touch points with

other systems, develop integration

technical strategy and

interface design

• Phased development/

implementations

• Solution design, prototype and build

• Conference Room Pilot to demonstrate

solution and gain user acceptance

• Training material development:

classroom, user documentation and/or

computer based training (CBT)

• System Go-Live and user support

• Post-go-live support: user mentoring

and transition to support organization

• Complete end-to-end business process

evaluation and mapping

Expect success.

EAM INTEGRATION WITH YOUR CURRENT APPLICATIONSAs every business person knows, integrating IT systems can be complex,

to say to the least. But with Advoco on your side, you’ll have the

expertise you need to simplify integration by knowing exactly how to

leverage Infor’s EAM Web Services. Infor’s Service Oriented Architecture

coupled with Advoco’s extensive knowledge of Web Services and EAM

implementation methodologies provide you with the tools that you need

to successfully deliver a fully integrated solution. Further, with Advoco

and Infor, you’ll have the expertise and technology you need to build

“loosely coupled” integrations, which provides the flexibility to upgrade

from release to release.

EXPERTISE THAT COVERS THE MOST IMPORTANT APPLICATIONS IN THE BUSINESS WORLD

Our expertise can help you integrate EAM systems with a wide variety

of software and systems, including:

• Oracle

• SAP

• Peoplesoft / JD Edwards

• Geospatial systems: ESRI

• Custom or Legacy Systems

Key capabilities of the Advoco approach to integration include:

• Seamlessly integrating applications using standard technologies

(XML, SOAP, WSDL, UDDI)

• Exposing legacy applications’ business logic so it can be accessed and

used in new ways

• Allowing corporate portals to easily access the business logic of all

Web services applications

• Integrating Infor EAM mobile applications into base products without

customizations

“Everybody talks about integrating applications, but few walk the talk. Advoco’s expertise in utilizing current technology like Infor EAM Web Services to make this happen was invaluable. As a result, I am confident our vision will become a reality.” Premier Manufacturing Service

Expect success.

Expect success.

TAKE EAM MOBILITY FARTHER. WITH ADVOVOIn our opinion, mobility does not mean just moving desktop functionality

to a handheld device; rather, it means providing the critical functionality

technicians need in order to do their job more efficiently and accurately

directly on a mobile device.

ADVOCO, INFOR AND BLUEDOT. THE RIGHT FORMULA FOR EAM MOBILITY

At Advoco, we bring this definition

of mobility to life by drawing on

our extensive experience with Infor

EAM and Infor EAM Advanced

Mobile, based on the BlueDot

Solutions mobility framework. By

working together with these two

technology leaders, we ensure that

your mobile EAM solution is much

more than just a dumbed-down

desktop on a handheld.

FINDING THE PATH TO SUCCESS, AND STAYING ON IT

Mobilizing an EAM system is not

plug-and-play. Careful consideration

must be given to your unique

needs, market dynamics and how

technology might change down

the road. Which is why we place

so much emphasis on up-front

strategy and planning. Because if

you start out wrong, making things

right can soon become nearly

impossible. We also bring extensive

training expertise to ensure smooth

adoption and rapid ROI (return on

investment).

THE FUNCTIONALITY TO MOVE YOU

With Infor EAM Advanced Mobile you

can go way beyond technicians simply

logging their hours. You can enable

your employees to speed up processes

while targeting a paperless solution

and much more. EAM Advanced mobile

includes tools for:

• Work flow management

• Asset and Inventory management

• Inventory management

• Direct store delivery

• Meter readings

• Inspections & audits

• RFID for preventive maintenance

Advoco Inc. is a global consulting firm dedicated to maximizing the value of business processes by

enabling clients to generate real-time, accurate data on operational performance across the enterprise

and improve integration among systems. The company specializes in developing, implementing and

maintaining tailored solutions based on industry-standard software for Enterprise Asset Management

(EAM), Customer Relationship Management, Product Lifecycle Management (ERP), Supply Chain

Management (SCM) and Enterprise Resource Planning (ERP). Services include Strategy, Implementation,

Training and Project Management. The San Francisco-based company was founded in 2001 and has

offices in San Francisco, CA, Greenville, SC, and Dubai, United Arab Emirates.

GAIN THE ADVOCO ADVANTAGE FOR EAM

To get started with Advoco for your EAM project, please email sales@advocoinc.com or contact one

of our regional offices.

CORPORATE HEADQUARTERS

649 Mission St, 5th Floor

San Francisco CA 94105

Tel: (415) 503-4380

Fax: (415) 503-4387

TECHNOLOGY CENTER

101 College Street

Greenville, SC 29601

Tel: (864) 233-1102

MIDDLE EAST REGIONAL OFFICE

Dubai Internet City, Building 3, Room 203

PO Box 500058 Dubai UAE

Tel: +971 4 391 4438

Expect success.