BCS Software and Hardware Asset Management (SAHAM) Course Description Advance ITSM SAHAM Course Description V1.1 Advance ITSM Ltd 2020 Contact: 0845 519 0948 Email: [email protected]web:www.advanceitsm.com Course Overview and Duration: Duration: 3 Days Course Delivery: Classroom or Virtual Classroom Environment (VCE) Pre-requisites: There are no pre-requisites for this course Course Overview: This course provides individuals with a broad understanding of a variety of subjects within the Software and Hardware Asset Management. These include a broad understanding of the following areas: To cultivate a deeper understanding of the current methodologies around licensing, comprising of Cloud, Hybrid, Volume agreements, SaaS (Software as a Service) and BYOD (Bring Your Own Device) Activities and objectives that are required to implement both software and hardware asset management within an organisation. The processes and techniques of Software and Hardware asset management. Measuring current SAM and HAM maturity and identifying areas of improvement. How to manage IT assets through the stages of their lifecycle. Making more efficient use of IT assets. The legal and regulatory compliance requirements. Preparing and the distributing asset report throughout the organisation. Development of effective SAM and HAM policies and processes. Pre-requisites: Candidates do not need any pre-requisites for this course Targeted Audience: Software asset managers, IT asset managers and professionals in IT procurement. Anyone requiring an understanding of Software Asset Management. Organisational leaders and managers wanting to understand the value of SAM practices. Those who work in a regulated industry, for example, telecoms, financial services, energy and utilities. Example job titles: Service Asset and Configuration Manger, IT Asset Manager, Software Asset Manager, Software Licensing Specialist, Licence Entitlement Specialist, Licence Consumption Specialist, Licence Reconciliation Specialist, Demand Manager, Contracts and commercial Specialists, SAM/ITAM Management tools analyst. Automation Analyst, SAM / ITAM Consultant, Security Manager,
Transcript
BCS Software and Hardware Asset Management (SAHAM) Course Description
Duration: 3 DaysCourse Delivery: Classroom or Virtual Classroom Environment (VCE)Pre-requisites: There are no pre-requisites for this course
Course Overview:
This course provides individuals with a broad understanding of a variety of subjects within the Software and Hardware Asset Management. These include a broad understanding of the following areas:To cultivate a deeper understanding of the current methodologies around licensing, comprising of Cloud, Hybrid, Volume agreements, SaaS (Software as a Service) and BYOD (Bring Your Own Device)Activities and objectives that are required to implement both software and hardware asset management within an organisation.The processes and techniques of Software and Hardware asset management.Measuring current SAM and HAM maturity and identifying areas of improvement.How to manage IT assets through the stages of their lifecycle.Making more efficient use of IT assets.The legal and regulatory compliance requirements.Preparing and the distributing asset report throughout the organisation.Development of effective SAM and HAM policies and processes.
Pre-requisites:
Candidates do not need any pre-requisites for this course
Targeted Audience:
Software asset managers, IT asset managers and professionals in IT procurement.Anyone requiring an understanding of Software Asset Management.Organisational leaders and managers wanting to understand the value of SAM practices.Those who work in a regulated industry, for example, telecoms, financial services, energy and utilities.
Example job titles:
Service Asset and Configuration Manger, IT Asset Manager, Software Asset Manager, Software Licensing Specialist, Licence Entitlement Specialist, Licence Consumption Specialist, Licence Reconciliation Specialist, Demand Manager, Contracts and commercial Specialists, SAM/ITAM Management tools analyst. Automation Analyst, SAM / ITAM Consultant, Security Manager,
BCS Software and Hardware Asset Management (SAHAM) Course Description
Service Desk Manager, Operations Management, Procurement Management, Change Management, Release and Deployment Management, Auditors (Internal and External), Legal Advisors
Course Description (Objectives):
The course will cover the following: -1 Introduction to Software and Hardware Asset Management 1.1 Explain the need for SAM and HAM1.2 Describe SAM and HAM key principles1.3 Recall primary SAM and HAM terminology and acronyms
2 Introduction to Software Licensing 2.1 Recall main license definitions by type and by vendor2.2 Explain the legal grounding of software license agreements2.3 Define license programs and key differences2.4 Outline different licensing agreements and contracts2.5 Describe a typical agreement, contract and end user license agreement
3 Importance of managing IT Assets 3.1 Outline all the risks to the organisation of not managing IT assets3.2 Quantify the financial and productivity benefits of effective asset management3.3 Explain the process of creating a risk register and developing risk assessments around SAM and HAM
4 Challenges implementing SAM / HAM 4.1 Explain the key issues faced when adopting SAM and HAM Apply a strategy to address and overcome challenges
5 Understanding entitlement 5.1 Recall how to identify all sources of entitlement5.2 Explain the process of creating an entitlement baseline Describe how to accurately interpret current entitlement levels
6 Managing asset inventory 6.1 Recognise the need for accurate inventory6.2 Explain how to manage inventory exceptions6.3 Describe how to identify unknown assets6.4 Explain how to develop a strategy for other inventory considerations
7 Asset Usage 7.1 Describe how to identify where and how assets are used
8 Asset Reconciliation
BCS Software and Hardware Asset Management (SAHAM) Course Description
8.1 Explain how to link all assets back to source of entitlement Recall how to identify key dates in asset lifecycle8.2 Describe how to develop initial compliance baselines Describe how to maintain compliance reporting over time
Information about Certification:
The course fee includes the exam which is taken at the end of the course if classroom based or if taken as a VCE course, a voucher will be issued for you to take the exam on-line at a date that that suits you. You will be required to create an account with BCS prior to taking the exam. Detail of the process will be communicated within the course
The Exam is a 60-minute exam, with 40 questions and the pass mark is 65%.
Additional details (materials, etc):
Each delegate will be provided a copy of the course presentation with supporting notes, sample exam questions quick reference guide and glossary.
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