Advance Mission Success - VMware · best practices 1. boost agility with a software-defined...

ADVANCE MISSION SUCCESS

Six Best Practices for Modernizing Government IT

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Digital Transformation in GovernmentIT modernization advances the mission objectives

of government organizations around the world.

From large federal departments to local public safety

bureaus, digital transformation initiatives move

agencies toward more secure, agile, and cost-effective

infrastructure and applications, empowering workers

and citizens.

The challenges posed by modernizing IT make it

imperative to choose the right partner. VMware offers

a pragmatic, value-added path to IT modernization

that taps the power of data centers, cloud, mobility,

and security to improve operations and contain costs.

Today, federal, national, state, and local agencies

advance their digital transformation journeys with

VMware. This e-book examines the best practices

government leaders embrace when they team with

VMware as their IT modernization partner of choice.

SERVER VIRTUALIZATION WAS JUST THE BEGINNING

IT MODERNIZATION BEST PRACTICES

1. BOOST AGILITY WITH A SOFTWARE-DEFINED FOUNDATION

2. IMPROVE OPERATIONAL EFFICIENCY THROUGH IT AUTOMATION

3. SUPPORT APPLICATION INNOVATION

4. MEET CHANGING MISSION NEEDS ON DEMAND

5. TRANSFORM CYBERSECURITY WITH A SOFTWARE LAYER

6. INCREASE PRODUCTIVITY THROUGH MOBILITY

ADVANCE SUCCESS WITH IT MODERNIZATION AND VMWARE

DIGITAL TRANSFORMATION IN GOVERNMENT

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Server Virtualization Was Just the BeginningAs a foundation for IT modernization, virtualization—

pioneered by VMware—helped agencies efficiently

deal with increasing demand for IT services

while reducing hardware, energy, and operational

costs. It also led to more dynamic and agile

computing environments.

Today, additional virtualization and advanced

technologies from VMware are at the core of data

center modernization, transforming security, extending

to any cloud, and supporting the delivery of apps,

data, and information—any time, on any device,

wherever work needs to be done.

“ We knew that we needed a virtualization

solution to have agility and security

across IT systems statewide. The work

we’ve done with VMware…will serve as a

model for other states looking to

consolidate and streamline their IT

operations while improving security.”

— Michael Allison Chief Technology Officer State of Louisiana Division of Administration/OTS











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IT Modernization Best Practices Government agencies working with VMware take an

evolutionary, not revolutionary, approach to IT

modernization. These six best practices are among

the ways top government agencies accelerate digital

transformation with VMware.

1. Boost Agility with a Software-Defined Foundation

2. Improve Operational Efficiency Through

IT Automation

3. Support Application Innovation

4. Meet Changing Mission Needs on Demand

5. Transform Cybersecurity with a Software Layer

6. Increase Productivity Through Mobility











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Boost Agility with a Software-Defined Foundation1

http://www.vmware.com

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1. Boost Agility with a Software-Defined Foundation

A modernized data center is virtualized, automated,

standardized, and extensible across private, public,

and hybrid clouds, making it ideal for innovation.

Governed by software, a modern data center meets

increasing agency requirements to deliver IT services

faster and at scale while improving cybersecurity and

employee productivity. It enables existing IT staff to

support on-premises legacy applications and future,

cloud-based architectures, including cloud-ready

development platforms and ecosystem partners,

without ripping and replacing systems.

As the optimal foundation for agility, a software-

defined data center (SDDC) includes

• Virtualized compute – Consolidate servers, increase

efficiency, and improve workload performance

using virtual machines as the foundation for your

modern data center. For more than a decade,

agencies have benefitted from VMware vSphere®.

• Virtualized storage – Drastically simplify storage

management, improve utilization, and lower TCO

with a future-proof, hyper-converged platform built

for cloud and application changes. vSphere uses

VMware vSAN™ as its native, software-defined

storage platform.











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TAKE A TOUR The Modern Data Center

• Virtualized networking – Streamline cumbersome

networking and security management tasks, and

better protect individual workloads with network

virtualization that attaches network, automation,

and security policies to individual workloads and

applications via the hypervisor. VMware NSX®

leads the industry in this category.

By combining the foundational capabilities of the

SDDC with a common management platform,

agencies can seamlessly extend from internal data

centers to any public, private, or hybrid cloud and

endpoint for the increased agility needed to meet

changing requirements, whether they are from

constituents, employees, or in the context of

budgetary or regulatory shifts.

Modernize your data centers for greater flexibility:

• Virtualize compute, storage, and networking.

• Move applications to the cloud when and where it makes sense.

• Automate and standardize management across the infrastructure.











http://view.ceros.com/vm-ware/modernized-datacenter/p/1

http://view.ceros.com/vm-ware/modernized-datacenter/p/1

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2Improve Operational Efficiency Through IT Automation


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2. Improve Operational Efficiency Through IT Automation

Cost containment is key to the stewardship of public

dollars. Every agency recognizes it, but doing more

with less continues to challenge teams stretched by

the upkeep of legacy systems and proliferating

endpoints. Furthermore, reliance on traditional high-

touch, manual lifecycle management, provisioning, and

delivery of IT services impacts availability, performance,

and resource allocation. IT automation helps agencies

dramatically improve resource efficiency.

With end-to-end virtualization, centralized

management, and IT automation, agencies

• Eliminate wait times for provisioned infrastructure

and applications.

• Standardize configurations.

• Reduce unnecessary rework.

• Respond faster to requests for new IT services.

The enterprise-ready, complete cloud management

platform from VMware is the ideal solution for

agencies seeking to manage, monitor, and automate

data center and heterogeneous, hybrid cloud

infrastructure. It improves consistency, quality, and

time-to-mission readiness with standardized

blueprints for application environments, decreasing

time spent deploying infrastructure and applications

or responding to IT service requests.

For example, a U.S. federal civilian agency delivers

private cloud services to globally dispersed offices

using an intelligent, automated, hyper-converged

infrastructure. As a result, the agency has reduced

TCO of the overall IT environment by 50 percent,

lowered storage capital costs by 33 percent, and

exceeded application performance, consolidation,

and shared services goals.











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“ We needed to change from a physical,

client-server, manual-touch business model

to a totally virtualized, cloud-delivered

infrastructure-as-a-service model. That

would give us a platform on which we

could efficiently automate operations.”

— IT Director U.S. Federal Agency

Automate IT across your data centers and hybrid cloud:

• Gain policy-driven, automated delivery of production-ready infrastructure, apps, and custom IT services.

• Unify monitoring and automate performance management across apps and infrastructure.

• View real-time log management and analytics across physical, virtual, and cloud environments.

• Automate costing, usage metering, and service pricing of virtualized infrastructure.

READ THE GUIDE Modernizing the Data Center











http://learn.vmware.com/41571_REG?touch=1&cid=70134000001Sk6F&src=WWW

http://learn.vmware.com/41571_REG?touch=1&cid=70134000001Sk6F&src=WWW

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3Support Application Innovation


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3. Support Application Innovation

Today’s cloud-native applications require modern

development frameworks and infrastructure stacks,

which complicates legacy modernization efforts and

delays new service delivery models. To keep up with

new technologies and mission requirements, agencies

need a way to support next-gen app development by

giving developers ready-to-consume access to

modern, production-grade, secure, highly available

frameworks and resources.

Agencies interested in supporting all methods of app

development, including third-party container solutions

and OpenStack, now have a solution using a common

vSphere platform to ensure applications can be

moved seamlessly and securely from development

to production.

In response to defense customers’

requests for cloud-native applications,

U.S. federal government contractor,

Intelligent Software Solutions, gives

developers access to virtualized Docker

containers using VMware vSphere

Integrated Containers™. The on-premises

solution allows developers to spin up

instances of the service and speed time

to market of cloud-native applications

without worrying about back-end

infrastructure or interoperability.











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VIEW THE VIDEO Intelligent Software Solutions

Simplify Running Modern Applications with VMware

• Deploy and consume container services with production-grade Kubernetes – VMware® Pivotal Container Service (PKS) radically simplifies the deployment and operation of Kubernetes clusters on vSphere.

• Boost developer productivity with open APIs – VMware Integrated OpenStack makes it easy for IT to give developers simple, standard, vendor-neutral OpenStack API access to VMware infrastructure.

• Run containerized apps alongside existing workloads – vSphere Integrated Containers enables agencies to run all apps without having to build a separate, specialized container infrastructure stack.











https://www.youtube.com/watch?v=PFAWuzo2ZF4&feature=youtu.be

https://www.youtube.com/watch?v=PFAWuzo2ZF4&feature=youtu.be

https://cloud.vmware.com/pivotal-container-service

https://cloud.vmware.com/pivotal-container-service

https://www.vmware.com/products/openstack.html

https://www.vmware.com/products/vsphere/integrated-containers.html

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4Meet Changing Mission Needs on Demand


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The California Natural Resources Agency

(CNRA) partnered with VMware to

consolidate 24 data centers and operate its

hybrid cloud at peak efficiency. The agency

automated management, delivery, and

monitoring of all IT services across private

and public clouds with the VMware SDDC

and cloud management platform, VMware

vRealize® Suite, increasing capacity by 300

percent, reducing its physical footprint by

more than 60 percent, and reducing CapEx

and OpEx by more than 50 percent.

4. Meet Changing Mission Needs on Demand

Cloud is a strategy, not a destination. Yet without

a common operating environment, managing

workloads across on-premises, public, and hybrid

clouds often becomes inefficient. Successful cloud

deployments enable agencies to manage workloads

where it makes sense—on premises, or in a public

or private cloud—depending on application type,

program, or mission function.

Extend to Public Cloud VMware leads in ensuring interoperability, enabling

agencies to run workloads anywhere without having

to commit to one vendor or rewrite application code.

The largest public cloud providers, Amazon Web

Services (AWS), Microsoft Azure, and IBM SoftLayer,

in addition to the robust VMware Cloud Verified

partner network, team with VMware on hybrid

cloud solutions that are compatible with VMware

infrastructure. This compatibility enables agencies

to extend on-premises vSphere infrastructure to

commercial and government clouds based on

vSphere, and move workloads back and forth using

a common toolset for management and monitoring.











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VMware Cloud™ on AWS brings the VMware SDDC to the AWS Cloud as an on-demand service. Powered by VMware Cloud Foundation™, the service integrates vSphere, vSAN, and NSX along with VMware vCenter® management, and is optimized to run on dedicated, elastic, bare-metal AWS infrastructure using familiar VMware tools and a broad range of AWS services.

READ THE WHITE PAPER Guiding Principles for Successful Cloud Adoption in Government











https://cloud.vmware.com/vmc-aws

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/solutions/industry/government/vmw-wp-govtcloudadoption-uslet-final-web.pdf



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5Transform Cybersecurity with a Software Layer


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5. Transform Cybersecurity with a Software Layer

Security remains the top IT priority for every

government agency. A software-defined approach to

infrastructure extends to security, better safeguarding

data and applications through a defense-in-depth

approach to mitigating risk.

More operationally efficient than hardware, agencies

can use software for ubiquitous abstraction of

physical resources across their entire IT environment:

infrastructure, apps, networks, and endpoint devices.

This abstraction, pioneered by VMware, enables full

visibility, context, and control of interactions between

users, apps, and devices while also allowing for the

insertion of third-party security and compliance

services. This same open and ubiquitous architecture

provides comprehensive policy-based governance,

automation, monitoring, and identity-based

conditional access to provisioned resources.











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Control Lateral Movement Inside Your Data CenterBecause traditional perimeter-centric network

security doesn’t solve the growing problem of attacks

targeting data centers, there’s NSX, the software-

defined networking solution. NSX enables granular

firewalling and security policy enforcement for every

workload in the data center:

• Eliminate server-to-server threats within the

data center.

• Reduce errors and inefficiencies inherent in a

physical networking environment.

• Ensure security policies move with the application.

• Reduce scope of compliance by isolating the systems

that store, process, or transmit sensitive data.

Across users, apps, and data, VMware helps

successfully protect interactions while mitigating risk,

preventing data loss, and keeping pace with current

and emerging threats.

READ THE WHITE PAPER Core Principles of Cyber Hygiene in a World of Cloud and Mobility

As the first software-defined networking solution with a published Security Technical Implementation Guide (STIG), NSX meets the security hardening guidance required for installment on Department of Defense (DoD) networks. The Defense Information Systems Agency (DISA) has also released a STIG for vSAN, vSphere, and VMware AirWatch®.











https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/cloud/vmware-core-principles-cyber-hygiene-white-paper.pdf



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6Increase Productivity Through Mobility


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6. Increase Productivity Through Mobility

Modern infrastructure enhances agency agility and

flexibility while providing an architecture that securely

mobilizes government employees.

The Digital Workspace Today’s workforce demands a forward-thinking

approach to tasks and workflows, with the flexibility

of mobile access to data and applications. A digital

workspace platform, such as VMware Workspace

ONE™, integrates access control, application

management, and multiplatform endpoint management

to deliver secure access to data, apps, and IT services

from any device or location while maintaining a

consumer-like user experience.

Mobile devices don’t confine the digital workspace;

it also includes virtual desktop infrastructure (VDI) that

modernizes the workstation experience for deskbound

and remote office workers. VDI enables IT to centrally

manage and deliver desktops and applications through

a single virtualization platform for more cost-efficient,

secure desktop and application delivery. With VDI,

agencies can easily migrate to Windows 10 with

minimal disruption, and seamlessly manage legacy

apps side by side with modern software-as-a-service

(SaaS) and web-based apps.











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— Cliff DuPuy Director of Technical Services Mecklenburg County North Carolina

“ The benefits of using VMware are in hardware

cost avoidance and time savings. It equals out

to be about $3.2 million cost avoidance per

year for the organization. That’s money that

we can put back into services for the citizens

of Mecklenburg County.”

READ THE REPORT VMware’s Move to a Digital Workspace: An Analysis of Deploying VMware Workspace ONE

When agencies deploy the digital workspace, from

field workers to warfighters, they are

• Providing a modern interface and self-service app

catalog for unmatched user experience

• Empowering field-based personnel with single

sign-on access to unclassified data from any app

(legacy, Windows, Office 365, SaaS, cloud native),

device, or operating system

• Enabling the centralized management of users,

apps, and devices from a single console

• Offloading cumbersome IT management tasks,

including full application and PC lifecycle

management

• Providing real-time visibility into user, device,

and application behavior across locations, and

over-the-air delivery of apps, policies, and

updates, further streamlining management and

strengthening cybersecurity











https://www.air-watch.com/lp/vmwares-move-to-a-digital-workspace/



Consistent User Experience from Patrol to Barracks to Court

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The Connected OfficerInside and outside the vehicle,

officers have secure, reliable access to information and

systems through a consistent and predictable digital workspace.

The Connected CarOfficer’s on-patrol vehicle has

mobile device access to and integration with RadioIP, records

management and computer-aided dispatch systems, CJIS database, Office 365, satellite mapping, the

Internet, and more.

On-Scene ResolutionIntelligence and analytics fed into real-time crime centers and state/federal agencies. Citizens receive timely information across social media and community policing apps.

Mobile Office Solution for Law Enforcement

VMware digital workspace solution to enable

secure, real-time access to critical information

across devices from the station to the patrol car,

on foot, and at the scene.

The Digital Workspace in Action: A Mobile Office for Every OfficerAware and efficient field operations keep

communities safe. Law enforcement uses the

Data is protected and CJIS compliant over the

air and on the device9-1-1 call center dispatch and real-time response. Seamless

lookup of call location and prior visits. Coordination with county resources, including

fire and EMT.











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READ THE BRIEF Creating Smart Cities

Taming the Internet of Things As more and more connected devices enter

government workplaces, agency IT teams will be

confronted with interoperability and security

questions. How will Internet of Things (IoT) devices be

configured, secured, managed, and monitored, from

the edge to the cloud? A single platform, such as

VMware Pulse™ IoT Center™, supports agencies’

enterprise-grade IoT success. From smart buildings

and cities to optimized supply chain management,

fleet telematics, and digital citizenship, the

opportunities for new government services and

cost-cutting measures are endless. With VMware,

agencies can leverage IT to evolve and innovate,

without reinventing the wheel.











https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/solutions/industry/vmware-iot-public-sector-whitepaper-creating-smart-cities.pdf

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/solutions/industry/vmware-iot-public-sector-whitepaper-creating-smart-cities.pdf

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Advance Mission Success with IT Modernization and VMware Groundbreaking software-defined solutions

modernize IT, accelerating digital transformation

for national, regional, state, and local governments

around the world. Position your agency for IT

modernization success with VMware.

Tap into a World-Class Team Dedicated to Government VMware understands the unique requirements of

government IT, making VMware technology solutions

built on a virtualized, software-defined approach to

IT even more advantageous for agencies seeking to

preserve investments in point solutions.

In the years since VMware introduced the concept of

server virtualization to government organizations,

VMware solutions have been used by all 15 U.S.

Cabinet departments, including all DoD agencies,

services, and joint commands; throughout both the

legislative and judicial branches; and across all 50

states and thousands of municipality, county, and city

governments. With VMware, you’re partnering with

a dedicated team of government leaders, engineers,

and subject-matter experts as well as best-in-class

security, support, and solutions architects.

Benefit from Long-Standing Partner RelationshipsThe VMware portfolio of data center and multicloud

IT solutions supporting the end-to-end IT framework,

from the data center to endpoint devices, serves the

entire government IT landscape. Our deeply

integrated partnerships across government systems

integrators and technology providers—including Dell,

Microsoft, Apple, Amazon, and IBM—accelerate IT

modernization initiatives securely and effectively.

Take an evolutionary, not revolutionary, approach to

IT modernization in support of your mission goals.

Modernize IT with best practices and technologies

from VMware.

Learn more at www.vmware.com/go/government.











http://www.vmware.com/go/government

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.comCopyright © 2018 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: 125241-vmw-ebook-government-it-geos-108

www.vmware.com

https://www.vmware.com/download/patents.html


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