Property MaintenanceAdvanced Property Maintenance’s success can be attributed to the high standards of personal and professional service and attention we provide to all of our clients, no matter how large or small.

Furthermore, we continually strive to exceed the standards we set ourselves in order to maintain our high levels of service.

Our maintenance contracts can be tailored to the particular needs of each client and property.

Our services include the regular cleaning of common areas, window cleaning, grass cutting and general grounds and garden maintenance – also the inspection and replacement of light bulbs, adjustment of time clocks, disinfecting of dustbin areas and generally all services required on sites of residential flats. We offer a twenty-four hour phone line for emergencies.

Advanced is a small company with a select number of properties, which allows us to provide a high standard of work whilst maintaining a friendly and personal relationship between our clients and staff. Our company prides itself on quality of service and security of staff ensuring workloads are dealt with promptly and efficiently.

ServicesOur services can include the use of both male and female cleaners who work on the same day as the gardeners. All our operatives are uniformed and carefully vetted.

General Cleaning

We provide a dedicated two or three person team. One member of each team ensures safe working practices are maintained by all.

The Team Leader is responsible for checking that all equipment used has been checked and is fit for the purpose. The Team Leader will also monitor the progress of work and the operatives within that team. Hazard signs are placed in those areas where the team is using water/other associated liquids. All products used do comply with the latest Health and Safety legislation.

No machinery/equipment will be left on site unattended unless prior arrangement has been made between the managing agent /residents association and us.

Window Cleaning

We use a qualified team of two or three people, each with extensive training in this area. Every team has a leader who is responsible for good working practice and ensuring that all equipment is fit for purpose. In addition the team leaders are responsible for the assessment & safety of all concerned.

The team will make a full assessment and alleviate the risk of falls from working at high levels. All ladders will be secured and used to the heights advised in the latest Health and Safety Legislation for Window Cleaning/Operating from ladders. The team employs the use of different window cleaning methods, which include the very effective Reach and Wash system.

By using this method, the normally inaccessible windows will be cleaned with ease. This system uses 100% pure filtered water which produces clean windows without the sticky residues that are left with most cleaning fluids.

Procedures for the use of chemicals, weed killers and pesticides are strictly monitored and conform to current COSHH Regulations.

No machinery/equipment will be left on site unattended unless prior arrangement between the Managing Agent/Residents Association and ourselves has been made.

Allocated Days

If we gain your contract we will specify a certain day of the week when the cleaning and gardening will be completed. Unfortunately due to weather conditions we cannot give a definite day for the window cleaning, but a dated compliment slip will be left at the front door on each visit.

Services continuedNational Holidays

Advanced guarantees to call a minimum of 51 weeks during the year – dependant upon how Christmas and New Year falls during that year. We cannot guarantee that your regular day will be maintained through bank holiday weeks, but assure you that a visit will be made that week.

Inspections

In addition to the work carried out, an inspection of progress will be made on a regular basis in order to maintain our high standards. Letter references, insurance details and details of health and safety regulations are available on request. We ensure that any problems that arise are dealt with promptly and efficiently.

Should you require any further information please do not hesitate to contact us any time. We look forward to hearing from you in the near future.

General Building Maintenance

Work undertaken by Advanced Includes:

• Internal painting & Decorating

• External Painting & Decorating

• General Building Maintenance & Repairs

• Electrical Installation & Repair

• Plumbing & Heating Maintenance & Repair

ResponsibilitiesHealth & Safety: General statement of policy

Our policy is to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees, and to provide information, training and supervision which they need for this purpose.

Insurance

Advanced maintains Public Liability & Employers Liability insurance cover for the protection of both our clients and ourselves. All of our staff are fully insured by law. All insurances can be increased on a contract by contract basis dependent on our clients particular requirements. All insurance certificates are available on request.

Window Cleaning

Harness Safety Eye Bolts

Our operatives are fully trained if your building has eye bolt fixings to use with harnesses (BS EN363) and safety lanyards (BS EN363) (Work Restraint, fall arrest & work positioning) to clean parts of your building where normal access is awkward or unsafe.

Cradles

If your building has a cradle runway system then our operatives have over 15 years of experience and are fully trained and insured to use this system of access, once on site training/ formalisation has been carried out by the cradle engineers.

Staff Training

Advanced are an equal opportunities employer. We are part of the Safe Contractors Scheme. All employees of Advanced are fully vetted and go through a vigorous training program which ensures they are confident in using all equipment and products provided safely.

At least one member of each team has first aid training which is kept up to date with the latest regulations. All operatives are subject to risk assessment tests which they must pass before employment contracts are issued.

Associated companiesAdvanced Property Maintenance is part of the Advanced group of companies, which between them offer a complimentary suite of services.

Landscape Maintenance

We provide a dedicated two or three person team, one member of the team is a working Team Leader, who ensures safe working practices are maintained.

The Team Leader ensures that all equipment used has been checked and is fit for the purpose. The Team Leader will also monitor the progress of work and the operatives within that team. Hazard signs/cones will be placed in those areas undergoing works to warn residents, visitors and tradesmen.

These works in most cases would be works, not undertaken during the course of the normal maintenance. The free use of hazardous fuels is kept

to a minimum and is only used in the re-fuelling of petrol/diesel machinery. These fuels are then safety stowed onboard the mobile unit. All machinery is fitted with the manufacturers safety guards and safety cut off handles/switches.

No machinery/equipment will be left on site unattended unless prior arrangement between the Managing Agent/Residents Association and ourselves.

• All grassed areas to be cut

• All beds to be turned over regularly and kept weed free

• All shrubs to be cut back during the correct pruning season as

well as kept trimmed in order to prevent overhanging paved areas, windows, patios, fencing and parking areas

• All cuttings to be removed from site

• All paved and gravelled areas including car parks and hard standings to be kept weed and litter free and swept regularly

• All areas to be kept leaf free all year round

• All bin areas to be kept clean, swept out and thoroughly disinfected

tel: 0844 243 67 67

www.advanceduk.co.uk