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Advanced Responsive Design

Date post: 05-Sep-2014
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Whether you’re a tech-savvy coder, an engagement-focused marketer, or have a background in illustration and design, we’re betting that you’re ready to take you want to design better emails. Check out our presentation from our latest webinar, "Advanced Responsive Design for Mobile Devices.” This webinar explores design tactics for small screens and touch devices and showcases basics in HTML for responsive emails.
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Page 1: Advanced Responsive Design

WelcomePlease take the poll along the

right of the screen.

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Your active participation is encouraged Please use the chat function and send to ‘All Panelist’ to ask questions

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Webinar Follow-up

Watch your inbox

Presentation will be recorded and shared in a follow-up email.

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Safe HarborSafe Harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statement concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new product and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our web hosting, breach of our security measures, the outcome of any litigations, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, or relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-alesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filing's section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered in time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward looking statements.

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Advanced Responsive DesignMarch 27th, 2014

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Agenda • Designing for Small Screens and Touch Interfaces

• Responsive Email Coding Techniques

• Sustainable Responsive Workflow

• Questions

• Resources

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Speakers

Tracy NovotnySenior Technical Producer

[email protected]

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Speakers

Ryan AlvisDesign Consultant

[email protected]

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Designing for Small Screens and Touch Interfaces

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Designing for Small Screens• Content First: Top down Hierarchy

• Single column layout

• Contrast of value and color for content

distinction

• Large text size ensures readability

• Don’t cram - Legibility over length using

concise messaging

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Designing for Touch Interfaces

• 44px Minimum Button (Full-width even better!)

• Left or Center Aligned Text

• Adequate Spacing for Touch Accuracy

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Buttons for Touch Interfaces

• 44px Minimum Button (Full-width even better!)

• Left or Center DETAIL:Screen Resolution allows for more detail to be seen and more enticing visuals

• Watch your Language! Avoid using “click here” when users are actually “tapping”

• Aligned Text• Adequate Spacing for Touch Accuracy

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CSS Buttons

RECOMMENDATION:

Use CSS to style buttons for complete scalability & clarity

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“A picture is worth a thousand words. An interface is worth a thousand pictures.”

- Ben Schneiderman

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What mobile subscribers are used to interacting with

Google Maps

Facebook

YouTube

Google+

WeChat

At Home in the Mobile UI

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Clean ContentBreaks

Familiar, easy on the eyes and easy to skim

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Clean ContentBreaksFamiliar, easy on the eyes and easy to skim

RECOMMENDATION:

Use containers, rules, divider graphics and spacing to define content breaks

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Communication at the speed of instant recognition

Icons = Instant Communication

RECOMMENDATION:

Establish an icon set for your mobile content and USE THEM OFTEN

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Mobile UI Font Sizes

Average font size in the UI is about 17px

Stand out from the surrounding UI with BIGGER fonts

20px

17px

15px

13px

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28px

17px

24px

Mobile UI Font Sizes

RECOMMENDATION:

Headlines ≥ 28px

Body Text ≥ 17px

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Mo’ pixels,Mo’ problems…

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HD = More Beautiful Pixels!

More Beautiful Pixels! = Larger Files

Larger Files = Slower Downloads

Slower Downloads = Loss of Engagement

Images and HD Mobile Displays

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Derived from annualized monthly Google queries (from AdWords traffic estimator). - screensiz.es

Mobile Pixel DensityMost popular Pixel Density is 200%(“Retina Display”)

RECOMMENDATION:

Design for 200%Pixel Density

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Compression and File Size

320 x 395JPG Quality: 7031KB

640 x 789 (200%)JPG Quality: 7070KB

640 x 789 (200%)JPG Quality: 3033KB

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RECOMMENDATION:

Create mobile photos at

200% and output at 30%

JPEG Quality

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Some images need clarity more than others

Resolution Hierarchy

45 x 45JPG: 703KB

90 x 90 (200%)JPG: 303KB

90 x 90 (200%)JPG: 705KB

90 x 90 (200%)GIF5KB

90 x 90 (200%)PNG4KB

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RECOMMENDATION:

Design logos and

graphics for 200%

save as GIF or PNG90 x 90 (200%)GIF5KB

90 x 90 (200%)PNG4KB

Some images need clarity more than others

Resolution Hierarchy

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Smart Objects are your friends

HD Images & Creative Workflow

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“There's a new email client every day, whether, desktop, mobile or tablet. You can do your best to make the experience hold up across devices, but you can't make it perfect across devices”

- Alex Williams on 11 Things that Need to Die in Mobile Email

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Case in Point: Android Gmail App

Android 9%of email opensaccording to Litmus

About 70%in the Gmail Appaccording to Brightwave user survey

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Creative Control Where You Can

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RECOMMENDATION:Make style decisions not mockup decisions

Creative Control Where You Can

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Responsive Email Coding Techniques

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Overview of @media query styles

CSS is activated at 480px and smaller

Add body[yahoo] in front of every style class

Add yahoo=“fix” to the <body> tag

@media styles are applied to the HTML with class=“”

!important added to override in-line styles

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7 Responsive Email Techniques

• Wrapping content with fluid widths• 100% width buttons• Stacking left column on right• Stacking right column on left• Stacking navigation• Create columns from vertical content• Showing/Hiding content on mobile

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Wrapping content with fluid widths

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Wrapping content with fluid widths

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Wrapping content with fluid widths

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100% width buttons

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100% width buttons

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100% width buttons

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Stacking left column on right

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Stacking left column on right

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Stacking left column on right

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Stacking right column on left

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Stacking right column on left

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Stacking right column on left

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Stacking navigation

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Stacking navigation

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Stacking navigation

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Create columns from vertical content

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Create columns from vertical content

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Create columns from vertical content

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Showing/Hiding content on mobile

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Showing/Hiding content on mobile

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Showing/Hiding content on mobile

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Coding recommendations

Do not set too many fixed widths, the more fixed widths the more styles you’ll need to add to make the email responsive.

Design and build to give your audience the best experience possible

Don’t be afraid to try unconventional email coding techniques for mobile content

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Sustainable Responsive Workflow

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Sustainable responsive workflow

• Responsive emails take on average 1.5 – 2X longer to build over static campaigns• Develop a modular template to reduce build time• Design and development should work together to build a reusable

wireframe/framework• Pre-build modules

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Responsive Layout ModulesMobile

1

2

3

DesktopLeft column text drops

below image

Right column text drops below

image

Right column

image drops below body

text

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Framework examples

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Framework examples

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Questions?Please type questions in the chat panel to ‘All Panelist'

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Resources:

http://bit.ly/designtoolkit

Follow the ExactTarget Blog: http://www.exacttarget.com/blog/category/mobile/design-mobile/

Download The Design ToolKit

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Upcoming Webinars:

http://www.exacttarget.com/resource-center/webinars Register:

April 29th Bridging the Digital DivideThe Role of the CMO in the Digital Era

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