Benefits of Industrial PC’s

Federico Santos

Agenda.

1. Principal issues with PC’s in the Industry and how to solve them.

a. Damaged Hard Drives. b. Thermal issues. c. Dust and Fan’s Maintenance. d. Electrical supply damage. e. Multiple OS support. f. Peripherals, interfaces and components flexible configuration. g. Longevity and warranty support. h. Size and robustness. i. Technical and consulting support.

2. Down Time and Operations cost. 3. Industrial PC’s for every application. 4. Questions

a. Damaged Hard Drives.

• Most common problems

– Vibration.

– Electrical damage.

– Video 1

• Benefits of SSD (Solid State Drive).

– Video 2

b. Thermal issues.

• Bad designs in computers and over performance.

– Microcontroller cooling and power consumption.

– Fans not well dimensioned.

– Incorrect Airflow (mechanical design).

– PCI boards overload (PCIe, ISA, etc).

• Benefits of industrial thermal analysis.

– Video 3

c. Dust and Fan’s Maintenance.

• Continues maintenance and production support for PC’s.

– Turn off computers for replacing Fans.

– Constant filters and PC cleaning.

– Video 4

• Benefits of Industrial PC’s.

– Hot swappable fan support.

– Fanless IPC.

Dust in fans

Fanless IPCs

IPCs

d. Electrical supply damage on

PC’s.

• Problems with the Energy supply.

d. Electrical supply damage on PC’s

• Benefits of IPCs.

– Output overvoltage protection.

– Short circuit protection on all outputs (Fuse protection).

– Automatic Power Shutdown.

– Redundant Power Supply.

– External Power supply.

e. Multiple OS support.

• Commercial PC’s have specific OS support.

– Complex driver installation.

– No full support for all components or peripherals.

• Benefits of IPCs.

– Fully tested in multiple OS.

f. Peripherals, Interfaces and components flexible configuration

• No flexible configuration for Commercial PCs.

– Low slots capability.

– No support for all standards (ISA, PCI).

• Benefits of IPCs.

– Flexible configuration.

– High capability to support different slots and standards.

g. Longevity and warranty support

• Commercial PCs – Models get updated every 6 months. Manufacturers

suggest changing your PC every 3 years.

– Usual 1-year hardware warranty and support.

• Benefits of Industrial IPCs. – The models change every XXX years

– Offer of basic warranty for XX years with the choice of buying XX extra years.

– Different types of warranty and support offered depending on customer needs.

h. Size and robustness

• Commercial computers are made just for administration and commercial purposes.

– These are NOT made for the industry environment.

– The material is not made for harsh environments.

• Benefits of industrial PCs.

– IPCs are built and designed for industrial proposals.

– The material is very robust.

– Small Size and dimensions.

i. Technical and consulting support

• Support for Commercial PCs is limited.

– Usually only hardware support (parts replacement) is offered.

– Support is offered by a call center.

• Benefits of IPCs.

– Technical and Sales personal Consulting Support.

2. Down Time and Operations cost

• What does a 2 hour downtime mean? – Depends in volume

• Daily production: 1000 -> 83 units down • Cost of unit: $ 150 USD -> + $ 12,000 USD

– Maintenance/operations cost • Hourly price -> $ 80 USD ? (engineer) • Operators, Supervisor, Technician and Engineer salary. -> $ 1,000 USD ?

– End Customer penalty cost • No delivery on time -> $ XXX USD ? • Relationship problems • Management, Engineering and technician time investment with meetings. -> XXX USD ?

• Summary – Commercial PCs $ 600 USD – IPCs start at $1,300 USD – $ 700 USD versus +$ 13,000 USD

• How many fails at year? DO NUMBERS

3. Industrial PC’s for every

application

• Robust and FanLess value price.

• Heavy duty and harsh environment.

• FanLess and robust IPC for simple tasks (traceability).

– PCI/PCIe requirement.

– Just USB and Serial interfaces.

• High flexibility configuration.

• High performance computers.

4. Questions

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Thank you!