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Advertising, Sales Promotion,.ppt

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    Advertising, Sales Promotion,and Public Relations

    Binish Nida Afaque

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    Advertising

    Advertising: any paid form of non-personal presentation and promotion

    of ideas, goods, or services by an identified sponsor

    Worldwide ad spending approaches an estimated $498 billion

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    Possible Advertising Objectives

    Informative advertising:

    Tell market about new product

    Suggest new uses Inform market of price change

    Explain how the product works

    Describe available services

    Correcting false impressions

    Reducing consumers fears Building a company image

    Persuasive advertising:

    Building brand preference

    Encourage brand switching

    Changing consumer perception ofbrand attributes

    Persuading consumers to purchasenow

    Persuading consumers to receive asales call

    Reminder advertising:

    Reminding consumers of need

    Reminding where to buy product

    Keeping product top-of-mind inand out of season

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    Setting the Advertising Budget

    Four methods

    Affordable method

    Percentage-of-sales method Competitive-parity method

    Objective-and-task method

    Other factors:

    Stage in product life cycle Market share

    Difficult to measure results

    may lead to over-spending

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    Four Methods

    Affordable method: Setting the promotion budget at the levelmanagement thinks the company can afford

    Percentage-of-sales method: Setting the promotion budget at a

    certain percentage of current or forecasted sales or as a percentage ofthe unit sales price

    Competitive-parity method: Setting the promotion budget to matchcompetitors outlay

    Objective-and-task method: Developing the promotion budget by

    defining the objectives and determining the tasks that must beperformed to achieve those objectives and estimating the costs ofperforming those tasks. The sum of these costs is the proposedpromotion budget

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    Developing Advertising Strategy( Excluded)

    Two major elements:

    Creating advertising messages

    Selecting advertising media

    Message strategy:

    Identify consumer benefits to beused in appeals

    Develop the creative concept(big idea)

    Advertising appeals: Meaningful

    Believable

    Distinctive

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    Developing Advertising Strategy (continued)

    Message execution: Slice of life

    Lifestyle

    Fantasy

    Mood or image

    Musical

    Personality symbol Technical expertise

    Scientific evidence

    Testimonial evidence

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    Developing Advertising Strategy (continued)

    Selecting advertisingmedia:

    Decide on reach, frequency,and impact

    Choose major media types

    Select specific mediavehicles

    Decide on media timing

    Factors:

    Media habits of targetconsumers

    Nature of the product

    Types of messages

    Cost

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    Profiles of Major Media Types

    Medium Advantages Disadvantages

    Newspapers Flexibility; timeliness; good local market Short life; poor reproduction quality;

    coverage; broad acceptability; high small pass-along audience

    believability

    Television Good mass-market coverage; low cost High absolute costs; high clutter;

    per exposure; combines sight, sound, and fleeting exposure; less audience selectivity

    motion; appealing to the senses

    Direct mail High audience selectivity; flexibility; no ad Relatively high cost per exposure; "junk"

    competition within the same medium; mail image

    allows personalization

    Radio Good local acceptance; high geographic Audio only; fleeting exposure; low attention

    and demographic selectivity; low cost (the half-heard medium); fragmented

    audiences

    Magazines High geographic and demographic Long ad purchase lead time; high cost;

    selectivity; credibility and prestige; high- no guarantee of position

    quality reproduction; long life and pass-along

    Outdoor Flexibility; high repeat exposure; low cost; Little audience selectivity; creative limitations

    low message competition; good positional

    selectivity

    Internet High selectivity; low cost; immediacy; Small, demographically-skewed audience;

    interactive capabilities relatively low impact; audience controls

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    Other Advertising Considerations(Excluded)

    Evaluation:

    Measuring the communicationeffects

    Measuring the sales effects

    Organizing for advertising:

    Advertising agency

    International advertisingdecisions:

    Standardization Cultural, economic, and

    regulatory differences betweenmarkets

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    Sales Promotion

    Sales promotion:short-term incentives to encourage purchase orsale of a product or service

    Consumer packaged goods companies: 74% of marketing expenditureson sales promotion

    Factors contributing to growth of sales promotion:

    Greater focus on increasing sales in the short-term

    Senior management more accepting of sales promotion tactics

    Greater competition Less brand differentiation

    Decline in advertising efficiency

    Consumers are more deal-oriented

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    Sales Promotion (continued)

    Consumer tools:

    Samples

    Coupons Cash refunds (rebate)

    Price packs (cents-off deal)

    Premiums

    Advertising specialties

    Patronage rewards Point-of-purchase displays

    and materials

    Contests

    Sweepstakes

    Trade promotions:

    Discounts

    Allowance Push money

    Specialty advertising items

    Business promotions:

    Conventions and tradeshows

    Sales contests

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    Public Relations

    Public relations:

    Building good relations withthe companys various

    publics by obtaining favorable

    publicity,

    building up a good corporateimage, and

    handling or heading offunfavorable rumors, stories,and events

    Public relations functions:

    Press relations

    Product publicity

    Public affairs

    Lobbying

    Investor relations Development

    Public relations tools:

    News, speeches

    Special events

    Mobile marketing

    Published materials

    Website

    Public service activities


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