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AFCEA NOVA 16th Annual Air, Space, and Cyber IT Day
Joint Service Provider Overview
Major General Brian T. Dravis, USAF
Director, Joint Service ProviderFebruary 14, 2018
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Agenda
• JSP Background/History
• Service to DoD Headquarters
• Mission
• FY16-17 Op Plan Achievements
• Major Efforts
• Way Ahead
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JSP Two-Year History
BACKGROUND
01 May 2015 – DSD directed alignment of IT services
in the Pentagon and NCR under a single joint service
provider.
01 Oct 2017 – JSP became a Field Service Activity
under DISA OPCON.
DECISION RATIONALE
– Costly and duplicative IT Services, Service
Providers and IT Infrastructures supporting OSD, OSD
Components, Defense Agencies/Field Activities, Joint
Staff, and DoD IG, in the Pentagon and NCR.
– Leadership lacked end-to-end network, security
posture and IT investment visibility within the
Pentagon and the NCR.
– No detailed authoritative source or cost accounting
structure to break down IT costs for leadership
decision making.
BENEFITS
– DoD realized $122M in FYDP (FY18-22) savings
from the merger of 43 legacy IT organizations.
Consolidation Efficiencies• Total JSP Reductions (FY17-21): $354.3M• JSP Onboarding Reductions (MHA + 20%
Reductions): $232M• IT Consolidation Efficiencies: $122M (FY18-
22) – FY17 RMD• JSP consolidation saved $30.7M in FY2016
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Service to the DoD Headquarters
Enable. Every. Mission.
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Mission
Innovate DefendOperate
$
Migrating core IT services
to the cloud
Optimizing more than $1B in
IT infrastructure
$Returning $354.3M in
savings to the Department
Provides 80+ standard IT
services to DoD HQ
Supports 35,000 customers
and more than 75,000 assets
Maintains 137 mission apps
and 9.5 PBs of data storage
Resolving several hundred
security incidents each month
Defending against thousands of
potential threats each minute
Monitoring more than 30,000
security controls
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FY16-17 Operational Plan Achievements
GOAL 1: Focus on Customers GOAL 2: Deliver Integrated IT Svcs GOAL 3: Transform for Efficiency GOAL 4: Defend the Enterprise
JP8 – BRC
• Developed Consolidated Cost Model for JSP services to include WiFi, Virtual Desktop Infrastructure, Installation Processing Node hosting, Public-facing DMZ costs, and Remedy 9 upgrade. Published first ever Products & Services Catalog with transparent pricing data for DoD supported organizations.
• Effectively consolidated JSP Telecommunication Services, and gained efficiencies via a JSP-led contract oversight exercise for the ADCON Army and ADCON WHS integrated wireless.
• Exceeded DEPSECDEF FY16 savings target of $14M for a total of $23M– 50% higher than expected.• FY17 booked $8.7M savings and $3.0M cost avoidance. Project $18.5M savings FY19-23• Consolidated 60% of 499 contracts from IOC
• Gained efficiencies and optimized defenses by consolidating the Active and Passive Cyber Security contracts, ultimately collapsing and strengthening JSP’s expertise and improving the Pentagon’s cyber security posture.
JP2 –CND
• Onboarded Joint Staff into the JSP cyber security baseline; HQDA complete 3Q/FY18 – streamlined to one Joint Network w/ DCO-IDM. • Achieved ATO for JSP WIN and DMZ, the first effort of its kind in the Pentagon.• Actively migrating Pentagon to DoD / JRSS – IOC expected 3Q/FY18
• Consolidated and standardized the enterprise firewall process.• Delivered centralized end point security capability, providing the cornerstone for accreditations by all JSP serviced customers.
• Realized annual savings of $3M by using expanded capability of current equipment, increasing efficiencies by upgrading the NAP stacks to 3.2GB, vice 10 GB; Setting the stage for migration to the Joint Regional Security Stack.
• Successfully passed DISA CND - score of commendable; Conducted 14 SAV inspections in NCR/mitigated critical findings.• Identified & removed non-compliant customer websites from DoD whitelist & developed POA&Ms to secure all public facing websites in a DoD DMZ.
JP3 – SDC
• Achieved high customer incident surveys score of 4.9/5. • Exceeded SLA targets for DCIN, backups, and other systems. • Migrated 6,000 Joint Staff users from JSINS/JSINU to User Domain.
• Stood up and operationalized the JNOSC. • Installed and accredited over 800 WiFi access points at the Pentagon to deliver modernized capabilities. • Successfully overhauled C&A and continual process improvement programs for IOC.
• Realized a savings of $500K by reducing 1,024 non-critical assets on the Brocade Network Subscription Contract.
• Deployed the public DMZ platform for commercially-hosted web sites. • Build, deployed, and accredited, and met USCC Fragged DMZ compliance criteria• Modernized Pentagon VoIP; sunset two legacy phone systems in last 12+ months
JP5 -ACES
• Rationalized service components of all legacy organizations, ultimately, resulting in the JSP Product & Service Catalog (P&SC). • Integrated legacy CPIC processes to enable actionable FY17 decision making.
• Conducted >100 formal tests of Enterprise systems that eliminated defects increasing efficiencies and savings.• Engineered WAN/LAN critical connectivity to NCR to include Mark Center, Ft Belvoir, Hoffman Blvd decommissioning improving NCR connectivity
• Developed WIN 10 strategy and implemented critical changes for over 40,000 endpoints. • COA 13 Feb 18, over 98% complete with all DoD NCR WIN 10 deployments / NIPR / SIPR –will meet SECDEF WIN 10 mandate 2Q/FY18
• Maintained high levels of compliance by completing 13 formal security evaluations for Port Security, Remote Access Tools, and Remote Security Monitoring.
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FY 2018 Major Efforts
Windows 10 Migration
Joint Regional Security Stack
Asset Accountability
4th Estate Onboarding
Pentagon Wi-Fi
Full Operating Capacity (FOC) -- Complete
DMZ -- Complete
VOIP -- Complete
Major Contract Consolidations (60% Completed in 18 mos.)
Cyber Security
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JSP Way Ahead FY 2018 - FY 2022
JSP’S ROBUST, DIVERSE, RESILIENT, AND PROTECTED IT ENVIRONMENT ENABLES DOD NCR OPERATIONS
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Software Defined
Everything
Infrastructure as a
Service (IaaS)
hosting
JSP IS POSITIONED TO MEET THE EVER-CHANGING NEEDS OF THE EMERGING TECHNOLOGY ENVIRONMENT
Windows
10
Soft Client
VTC
Tablets & Mobile
Computing
Next Generation
VoIP & Office Automation
Wi-Fi
End-to-end monitoring
End User
Support
Video
Content
Message &
Directory
Services
Voice Infra.
Services
Network
Access
Services
Cyber
Security
Storage
Services
IT Service
Mgmt.
Application
&
Hosting
IT
Acquisition
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DEFENSE INFORMATION SYSTEMS AGENCY
The IT Combat Support Agency
/USDISA @USDISAwww.disa.mil
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