Agenda (30/06/2005)

• Approval of Agenda

• Round table

• Review of work performed since last meeting

• Review of change proposals on standard page

• Other change proposals

• Status of Interwoven Audit (by Dave Ellison)

• Benchmark process

• Presentation of best practices of using templates

• Date of next meeting

• Wrap-up of the meeting

Round table

Review of work performed since last meeting

Subsite homepage

Point 1 - Heading of first right columnIt is now possible to place an image by itself within the right hand column. You no longer are required to provide a heading.

Point 2 - Logo on printed version of pagesThe EUROCONTROL logo has been placed onto the printed version of the public web pages. The logo appears to the left of the breadcrumb. This will increase the agency branding.

Point 3 - Same building blocks as standard pageThe central part of the subsite homepage now has the building blocks of the standard page with the exception of the embedded object. This would cause a problem due to the subsite homepage having a right hand column. The thin dashed lines between the content sections have also been removed.

Point 4 - Bullet lists The bullet list have now been included - covered by point 3 above.

Review of work performed since last meeting

Point 5 - Adding things to the navigation

The WPG rejected this request in the meeting. The general conception was to leave the navigation as is so it is very clear to end users. By allowing pictures and text within the navigation it could cause some confusion.

Point 6 - W3C Validator Check

DAD (external company producing for the templates) did not have enough time to implement this. The request was for the code produced by the templates to pass the W3C validator check http://validator.w3.org

Point 7 - Blue background is printed

If you change the Internet Explorer settings to "print background colors and images" the blue background no longer gets printed.

Contacts Template

Point 1 - Black line

The black line separating the contact name and details has been removed to increase readability.

Point 2 - Contact role background colour

The background colour has been changed to blue when displaying the contacts role and position.

Point 3 - More space between contacts

More space has been provided between two different contacts.

Review of work performed since last meeting

1. Place a space by default above each header so that sections are better separated

2. Create 'Previous' link and 'Next' link on the bottom right hand side of the page.

3. E-mail needs to be aligned at the bottom of the page, or at the very least there should be two spaces above it to separate it from the rest of the content.

4. At present, if the side navigation is longer than the page, the last validation is suspended in air. Can this be modified so that the last validation is aligned to the base of the page?

Review of change proposals on standard page

5. You should be able to click on the sub site Logo image to get to its homepage.

6. When we include a local image, could we have an automatic resize to ensure that the maximum width is not exceeded.

7. We need level 2 bullet lists. (either number or bullet)

8. Chapter titles level1 and level 2 layouts are too similar. You cannot spot easily the structure of a page.Could we for example use a different color for level

2?

Review of change proposals on standard page

9. It should be possible to include flash files (.swf) at any place where images are located for the time being. The surface size of the flash should be taken by the system from the .swf file so that the user has not to re-enter it. Flash could come from Mediabin or the local gallery.

10. It should be possible to centre the introduction image, now you can choose between left or right.If centred, the maximum width of the image for Mediabin shall be 550.

Review of change proposals on standard page

11. It should be possible to get data from a databasee.g. https://extranet.eurocontrol.int/http://eatbe07.eatchip.eurocontrol.be/icard/?COM=5LNCApplication

The user defines structured content and selects which SQL query to be used to display the results from the user parameters defined in a form.The SQL query has to be created by specialists.

Review of change proposals on standard page

12. In some cases, it should be possible to define that the introduction image is placed above the page title

see: http://www.eurocontrol.int/ead/public/standard_page/solutions.html

There is a nice banner, but to be able to add it this way you can not enter a page title, which is reducing their chance to be well placed in web ranking as the page title is one of the elements used for the ranking.

I propose that the introduction image contains a new field (a toggle, below (default) or above)

Review of change proposals on standard page

13. Would it be possible to have more flexibility in the order of the different building blocks: for instance to have in the same Content :

text bullet list text

With the current system, we have to use a workaround by creating a second Content without a tile. It makes the DCR not very readable.

If the building blocks are not yet available in the current EUROCONTROL version of Teamsite, could we simply use - (dash) in the text of the content to indicate a bullet item. The convention could be:

- bullet level 1-- bullet level 2* numbered bullet level 1** numbered bullet level 2

(This is a common practice in Web CMS)

Review of change proposals on standard page

14. I've noticed that justified text alignment is automatic at the "Introduction text" field, and can't be set at all at the Content "Text" field. Would it be possible to have the 4 alignment option [left, right, centered, justified] for the "Text" and "Introduction text" field, or at least the auto justified option for the "Text" field.

15. In the contact field, the only possibility to put "Contact:" in front of the name of the contact person is to put "Contact:" into the 'First name' field. It would be nice to have a separate field for this.

Review of change proposals on standard page

Review of change proposals on standard page

16. Possibility should exist to delete or create several replicants at once.Example: When making a bullet list it can take a long time to create the bullets one by one deleting them and this is more inconvenient has also to be done one by one.

17. Maximum of related links should be more than 1018. When new content is created (clicking on the plus

button) by default an empty line is created (by default) separating the two contents. This should not be or there should be the possibility to delete this empty line.

19. The top and footer links which are named the same and go to corporate and SBU sites need to be distinguished between. Blue colour on background of top to indicate EUROCONTROL section, and white for SBU?

20. We should be able to delete multiple DCRs in one go, and not one after the other, which is time consuming

21. A sitemap page should be automatically generated from the navigation tree - we should not have to manually create one.

Other change proposals

22. At footer of page, 'Content Supplier' is shown, whereas in the 'Site Preferences', this field is referred to as 'Footer webmaster email'. The content supplier and Webmaster are being used interchangeably, when they are not the same thing. The content suppliers are the authors, who are normally already mentioned at the foot of their respective pages, so there is no need to call this field 'Content Supplier'. Please could this field be standardised to refer to, e.g. Webmaster.

Other change proposals

23. It would be nice if all branches can publish news and events on the corporate homepage and news and event lists. When submitting a news or event through a workflow, part of the workflow could go to the editor of the corporate branch. He/she would then be able to allow or disallow this news or event to be published automatically in the news and event lists, or even on the public EUROCONTROL homepage.

24. An effective Anti-spam solution - suggested to use Forms

Other change proposals

Audit Report UpdateInterwoven Consulting Services

EUROCONTROL, 30th June 2005

Interwoven Confidential

TeamSite @ EUROCONTROL

Audit Report commisioned by EUROCONTROL

Previous Audit in June 2003 Before implementation of Templating, Workflow, MetaTagger,

MediaBin etc.

Small follow-up reviews of Templating, etc.

Address use of full Interwoven product Suite TeamSite (Templating, Workflow,etc.), MetaTagger, MediaBIn,

OpenDeploy

Identify issues and suggest improvements

Specific set of issues includes User Experience – significant part of Audit

Interwoven Confidential

Plan

Week 1 Ramp-up

Weeks 2-3 Discovery Phase

Weeks 4-6 Review Phase

Week 7 Future Planning

Week 8 Report Delivery and Presentations

Interwoven Confidential

Progress

Week 1 Ramp-up COMPLETED

Weeks 2-3 Discovery Phase ON SCHEDULE

Weeks 4-6 Review Phase

Week 7 Future Planning

Week 8 Report Delivery and Presentations

Interwoven Confidential

Progress

Initial Technical Discovery almost complete

Initial User Experience discovery almost complete (interviews with key stakeholders and workshop 21st June)

Workshop minutes have been circulated and comments captured (any further comments are welcome)

Need to plan Review Phase work (ongoing)

Interwoven Confidential

A few things...

Audit itself cannot fix everything – identifies issues and makes recommendations and suggestions

Requires work to be done post-audit

Some issues relate to implementation specifics, not Interwoven core products

Some issues will be fixed by upgrade

Also, some fixes are made possible by upgrade

Benchmark

Interwoven template and workflow

Rational

• Performance of Interwoven is not the same depending of time and location

• Requirements to improve performance have been raised– To make improvements, current situation

requires to be assessed– From this situation, new target shall be

established

Tasks definition

• Create a page and deploy it to live server through emergency workflow, being yourself the approver– User dependency

• High for creation of the DCR• Low for workflow execution

– Measure the time from start to launch of workflow and from launch of workflow to visibility on the web server

– Multiple runs of the test during one week of July• ~ 09.30 AM (time 1)• ~ 11.00 AM (time 2)• ~ 15.00 PM (time 3)

The test : two types of pages

– This simple page shall be the following content : http://www.eurocontrol.int/corporate/public/standard_page/bl_benchmark_simple.html

– Copy/paste the title, the chapter title, the set of text, 4 bullet points, two links to non EUROCONTROL web site, no image, no pdf file

– The complex page shall be based on the following content : http://www.eurocontrol.int/corporate/public/standard_page/bl_benchmark_complex.html

• A title, a chapter title, a set of text, 4 bullet points, two links to non EUROCONTROL web site, two links to existing page of your branch, two images to upload, two files to upload, one library item to create and to embedd

Send your results

• Send your results on template Support special page for benchmarking– Your name– When you have runned the test (time 1, 2 or

3)– Duration of part 1 (creation)– Duration of part 2 (workflow)

• You will have to run 15 times the test

Expected outcome

• Average over day, over the 3 tests

• Helping to find outliers– People having problem

in the usage– Performance problem

Duration part 1

0

50

100

150

200

250

300

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400

PersonsD

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s)

Possible actions

• Improve training

• Define target

• Improve architecture by knowing the bottlenecks

Presentation of best practices of using templates

Date of next meeting

28 July 200514h00 - 16h00

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Wrap-up of the meeting