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AGILE AND AUTOMATION CONCLAVE 2018 Welcome Your New Digital Team Member. Scrum Masters, Be Aware! Jeff Dsouza
AGILE AND AUTOMATION CONCLAVE 2018
Welcome Your New Digital Team Member. Scrum Masters, Be Aware!
Jeff Dsouza
Agile and Automation Conclave 2018
Jeff Dsouza
• Accenture Agile Professional Community Lead
• Scrum Master/Agile SME/Coach
• Half Marathon Runner
• Oxfam 100 KMS Trailwalker
• Weekend Cook
• Worships Manchester United (Glory Glory Manchester United)
Agile and Automation Conclave 2018
AGENDA
• Role of a Scrum Master
• What are we seeing in reality
• Basics of AI
• Opportunities of applying AI automation in the Agile lifecycle
• Functional Architecture of the Virtual Scrum Master
• Challenges in Adopting The Virtual Scrum Master
• Scrum Masters, what’s next?
Agile and Automation Conclave 2018
ROLE OF A SCRUM MASTER
Scrum Master
Facilitator
Responsible for Scrum values and practices
Helps the team
perform at their highest
level.
Protector from
external influences
Protects the team from
complacency
Agile and Automation Conclave 2018
THE SCRUM MASTER IN REALITY
• Managing Operational expectations of the team and leadership
• Little time to devote to coaching and guiding the Scrum Team on Scrum principles and practices.
• Teams working in Distributed environments
• Scrum Master have become glorified Post Masters
Agile and Automation Conclave 2018
APPLICATION OF AI IN AGILE THROUGH VIRTUAL SCRUM MASTER
Agile and Automation Conclave 2018
WHAT IS AI?AI ALLOWS SMART MACHINES TO EXTEND HUMAN CAPABILITIES
SENSE
COMPREHEND
ACT
LEARN
Computing Vision
Audio Processing
Natural Language ProcessingKnowledge
Representation
Machine Learning
Expert Systems
Virtual Agent
Identity Analytics
Cognitive Robotics
Speech Analytics
Recommendation Systems
Data Visualization
Perceive the World
Analyze and Understand
Make Informed Decisions
ImprovePerformance
Agile and Automation Conclave 2018
VIRTUAL SCRUM MASTER: FUNCTIONAL ARCHITECTURE
ALM
& Other tools
Team / Product Owner / Scrum Master /
Stakeholders
Agile Lifecycle Management Tools
Virtual Scrum Master with AI Engine
Agile and Automation Conclave 2018
VIRTUAL SCRUM MASTER FEATURES
Monitor the overall project status
Track Story Quality
Perform predictive & descriptive analytics
Report on Agile metrics
Guide support for scaled Agile practices
Assist with Teams, including:
• Release & Sprint Planning
• Daily Stand-up
• Retrospective
• Report Automation
Introduce chatbot 24/7
Finalize self-heal routine issues
Provide alerts & recommendations
Check story viability
Agile and Automation Conclave 2018
CASE STUDYINCREASING AUTOMATION FOR MULTI-LINE INSURERExperience Report : https://www.agilealliance.org/resources/experience-reports/individuals-and-interactions-over-processes-and-tools/
Agile and Automation Conclave 2018
BENEFITS GAINED
Key Features Used
❖ Dashboards ❖ Scrum Assistant
0% 20% 40% 60% 80% 100%
Total Features
Features Used
31
19
0% 20% 40% 60% 80% 100%
Total Efforts
Efforts Saved
27
18
❖ VSM ❖ Agile AI & Analytics
❖ Publish Metrics
Agile and Automation Conclave 2018
CHALLENGES IN ADOPTING THE VIRTUAL SCRUM MASTER
PEOPLE
PROCESS
TECHNOLOGY
• FEAR of machines taking over jobs
• Convincing buyer’s of its value
• Mindset change to accept virtual Scrum Master as a part of the team
• Virtual Scrum Master is impeding the collaboration and discussions
• Virtual Scrum Master is taking the team towards command and control behavior
• Data confidentiality
• Insights are as good as the underlying data
• Short duration projects
• Investment priorities / budgetary constraints
• Virtual Scrum Master needs data from various tools
• Demystifying AI technologies
• Low data volume/quality
Agile and Automation Conclave 2018
SCRUM MASTERS, WHAT’S NEXT?
GO BEYOND SCRUM
• Scale Scrum & Agile• Learn new techniques &
practices• Promote hackathons &
set up dojo teams to drive innovation & excellence
CHALLENGE THE PROCESS
• Product mindset• Embrace the agile
mindset, principles & values
• Push for CI-CD pipelines• Agile for Op/infra/AM
MANAGE STAKEHOLDERS
• Product owners• Support teams• Engineering managers• Hiring managers
BE PART OF THE TEAM
• Assist the development team
• Coach teams on engineering practices
EVOLVE FROM PROCESS SCRUM MASTER TO A “GREAT” SCRUM MASTER
Agile and Automation Conclave 2018
CONCLUSION• Today’s age is of human empowerment, but AI in
Agile will not replace the collaboration between and within the teams but augment it to the next level where we are continuously improving.
• Disrupted Agile with AI is no longer a trend. It’s a reality that’s being accelerated by increased automation in the software development process, via artificial intelligence and cognitive computing.
• AI can help us to do Agile better. Embrace your new digital co-worker!
Agile and Automation Conclave 2018
Q&A
Agile and Automation Conclave 2018
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Jeff Dsouza
