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Learning is key to agile success
building a learning culture on your agile team
Declan Whelan
Overview
Agile ManifestoWe are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
Individuals and interactions over processes and tools Working software over comprehensive documentation
Customer collaboration over contract negotiation Responding to change over following a plan
That is, while there is value in the items on the right, we value the items on the left more.Kent Beck, Mike Beedle, Arie van Bennekum, Alistair Cockburn, Ward Cunningham, Martin Fowler, James Grenning, Jim Highsmith, Andrew
Hunt, Ron Jeffries, Jon Kern, Brian Marick, Robert C. Martin, Steve Mellor, Ken Schwaber, Jeff Sutherland. Dave Thomas
© 2001, the above authors this declaration may be freely copied in any form, but only in its entirety through this notice.
Satir Change Model
Learning
Source: http://www.stevenmsmith.com/my-articles/article/the-satir-change-model.html
Continuous Learning
Learning
Value
Learning study
accumulateknowledge
child indoorway
bird leavingnest
youth
practice continuously
“ … where people continually expand their
capacity to create the results they truly desire,
where new and expansive patterns of thinking are
nurtured, where collective aspiration is set free, and
where people are continually
learning to learn together”
Learning Culture
Peter SengeThe Fifth Discipline
What do We Need to Learn?
People
•Self•Team•Organization
Environment
•Domain•Product•Customers•StakeholdersMet
hods
•Technology•Process & Tools•Skills•Learning
How do We Learn?Auditory
Kinesthetic
Visual
L Brain R Brain
LogicalSequential RationalAnalyticalObjectiveLooks at parts
Random IntuitiveHolistic
SynthesizingSubjective
Looks at wholes
When Do We Learn?
Planning Meetings
Standups
Demos
RetrospectivesDailyWork
Project Chartering
Dreyfus Skill’s Acquisition
Novice
AdvancedBeginner
Competent
Proficient
Expert
Source: Andy Hunt (2008), Pragmatic Thinking & Learning: Refactor Your Wetware
Skills Distribution
Novice
Advanced Beginner
Competent
Proficient
Expert
Shu Ha Ri
Source: http://en.wikipedia.org/wiki/Shuhari
Following Breaking Away Fluent
Beginner’s Mind
“In the beginner's mind there are many possibilities, in the expert's mind there are few.”
Shunryu Suzuki
Personal Mastery
Mental Models
Shared VisionTeam Learning
Systems Thinking
The Learning Organization
• Competence & skills• Personal growth & learning• Commitment to truth• Commitment to the whole• Compassion• Continually:
– Clarifying what is important– Learning how to see reality
more clearly
Personal Mastery
The Cave
Personal Mastery
Mental Models
Shared VisionTeam Learning
Systems Thinking
The Learning Organization
Personal Mastery
Mental Models
Shared VisionTeam Learning
Systems Thinking
The Learning Organization
Personal Mastery
Mental Models
Shared VisionTeam Learning
Systems Thinking
The Learning Organization
Team Learning
Team Learning
Discussion Dialog
Personal Mastery
Mental Models
Shared VisionTeam Learning
Systems Thinking
The Learning Organization
Defensiveness
Defensiveroutine Learning gap
Current understandingand behaviour
ThreatNeed for inquiry
and change
Perceived needfor new understanding
and behaviour
Delay
Domain of Action
Organizational structure Theory,
methods & tools
Innovations in infrastructure
Guiding ideas
Deep learning
cycle
Domain of Enduring Change
Skills & capabilities
Awareness &
sensibilities
Attitudes & beliefs
Implicit order
Organizational structure
Theory, methods &
toolsInnovations in infrastructure
Guiding ideas
Results
Deep learning
cycle
Skills & capabilities
Awareness & sensibilities
Attitudes & beliefs
Curiosity
Wonder
Experimentalism
Learning Culture Map
accumulateknowledge
child indoorway
bird leavingnest
youth
Intentional
Infrastructure
Incremental
Individual Safety
Learning Culture Map
Intentional
Retrospectives
Retrospective Format
Set the stageGather dataGenerate insightsDecide what to doClose
Exercise the R BrainClan
Control
Compete
Create
CompetingValues
Framework
Inspired by Mike Russell @ Agile2009 "Face Culture or Face Failure"
Coach
Source: (2009) Rachel Davies, Liz Sedley
Teach
Source: Phil Geldhart, “In Your Hands”
Phil Geldart, Eagles Flight
“Teachers are architects building concepts and ideas into the minds of their listeners”
Infrastructure
Integrate Learning and Working
• Pairing• Planning Sessions• Standups• Demos
Create Practice Fields
• Initial training• Simulations• Games
Create Learning Sessions
• Brown bags• Study groups• Etudes• Road trips
Create Learning Workspace
• Big Visible Charts• Information Radiators• In Your Space• e-Forum
Accommodate Learning StylesAuditory
Kinesthetic
Visual
Incremental
Individual Safety
“Gleeful calamity”"Success is in the doing and failures are celebrated and
analyzed. Problems become puzzles and obstacles
disappear“"Nothing ever turns out as
planned ... ever“"Decoration of the unfinished project is a kind of conceptual
incubation. From these interludes come deep insights and amazing new approaches"
Gever Tulley video on tinkering school:
Chaordic Learning: Tinkering
http://www.ted.com/talks/gever_tulley_s_tinkering_school_in_action.html
Individual Safety
Virginia Satir“Feelings of worth can flourish only in an atmosphere where individual differences are appreciated, mistakes are tolerated, communication is open, and rules are flexible - the kind of atmosphere that is found in a nurturing family.”
Building Safety and Trust
Source: George Dinwiddie: http://blog.gdinwiddie.com/2008/12/03/aye-2008-the-magic-chemistry-of-teams
context sensitive
competence, reliability,
forthrightness, mutual regard
timeself-disclosure
Personal History Exercise
Summary
“Our tendency is to be interested in something that is growing in the garden, not in the bare soil itself.
But if you want to have a good harvest, the most important thing is to make the soil rich and cultivate it well.”
Shunryu Suzuki
Declan [email protected]
Twitter: dwhelanhttp://www.dpwhelan.com/blog
1. What did you like best?2. What suggestions do you have?3. What questions do you have?
Thanks!