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Agile UX Practitioners Survey

Date post: 17-Aug-2014
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Winter School 2014 John Knight Aalto University of Arts, Design and Architecture © John Knight, 2014 Agile as a Theory of Design – UX Practitioners’ Survey
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Page 1: Agile UX Practitioners Survey

Winter School 2014

John KnightAalto University of Arts, Design and Architecture

© John Knight, 2014

Agile as a Theory of Design – UX Practitioners’ Survey

Page 2: Agile UX Practitioners Survey

EfficiencyRespondents noted better visibility of deliverable – reducing uncertaintyPerceived reduction in reworking and increase in reuse of resourcesFeedback supporting better scope management and clarity of requirements Belief that Agile improved quality assurance

A comparison of methods (Case Study) suggested that Agile provides a collaborative framework that has the potential to aid reflexivity and accelerate a design focus: Categories from the study included:

Case study – Agile vs. Waterfall comparison

SatisfactionPerceived reduction in effort in general and better and clearer focus Belief of more even distribution of work with greater involvement across disciplinesFeedback on more clearly defined roles and responsibilities and reduced conflict

QualityThe sense that there was more effective and informed decision-makingIncreased involvement in process improvementsPerceived reduction in ‘production’ effort and greater ‘thinking’ time

CollaborationFeedback that knowledge sharing throughout the lifecycle improvedReported clearer sense of direction and cohesiveness – common goalThe sense that engagement had increased within the wider project team

Page 3: Agile UX Practitioners Survey

Emergent – There is a dialogic relationship between outcome and activity – wicked problemProvisional – Artefacts manifest partial solutions at any point in timeContractual – Deliverables embody contractual agreementsMutable – Outcomes are amenable to ongoing change

The implications of the Case Study included the potential for Agile to be an implicit theory of the activity of design and its outcomes as defined below – these needed to be tested:

Implications from the case study

Co-creative – A distributed activity involving clients and practitionersReflexive – An iterative social process of doing and reflectingInclusive – Accommodates a wide set of stakeholdersRecursive – A continuous process of improvement

Agile Design Theory Agile Artefact Theory

‘Traditional’ Design Theory ‘Traditional’ Artefact Theory

IndividualisticInternally ReflexiveExclusive to ‘Designers’Focused on early ‘conceptual’ design

EmergentProvisional‘Designerly ‘rather than pragmaticProducts tend to be ‘fixed’ after ‘design’

Page 4: Agile UX Practitioners Survey

Enhancements to the Case Study required surveying greater numbers of practitioners and widening the scope of enquiry to investigate the following topics:

Improvements to the case study

Does Agile foster collaboration?

Does Agile foster efficiency?

Does Agile foster knowledge sharing?

Does Agile help decision-making?

Does Agile improve quality?

Does Agile foster creativity?

Does Agile foster client

relationships?

Does Agile foster reflexivity?

Page 5: Agile UX Practitioners Survey

105Respondents

An online survey was run over two months with a good response rate from relevant respondents (UX) generating a good amount of qualitative and quantitative data

Follow-on Online Survey of UX Practitioners

Range of Qualitative and Quantitative Data The client often learns a lot

(maybe more than they need?!) and team members

learn more about PM. Everyone else learns a little

about everything.

Good Response Rate and Profile Match

Page 6: Agile UX Practitioners Survey

Agile fosters collaboration between different teams

Survey Results - Collaboration

67%

Page 7: Agile UX Practitioners Survey

Agile hinders efficiency

Survey Results - Efficiency

74%

Page 8: Agile UX Practitioners Survey

Agile fosters sharing knowledge and skills

Survey Results - Knowledge Sharing

78%

Page 9: Agile UX Practitioners Survey

Agile hinders effective decision-making

Survey Results - Decision-making

64%

Page 10: Agile UX Practitioners Survey

Agile hinders the quality of deliverables

Survey Results- Quality

59%

Page 11: Agile UX Practitioners Survey

Agile fosters creativity

Survey Results – Creativity

55%

Page 12: Agile UX Practitioners Survey

Agile hinders cooperation between clients and teams

Survey Results – Client Engagement

60%

Page 13: Agile UX Practitioners Survey

Agile fosters knowledge development

Survey Results - Reflexivity

66%

Page 14: Agile UX Practitioners Survey

Contact

[email protected]

@worldofknightPinterest/worldofknight


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