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©2013 Software AG. All rights reserved. ©2013 Software AG. All rights reserved.
Pankaj Malviya, SVP & GM AgileApps Live Rick McEachern, VP Business Dev, AgileApps Live October 10, 2013
AgileApps Live The Fast Path to Process-Driven, Situational, and Case Management Apps
©2013 Software AG. All rights reserved. For internal use only
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Next generation platform for subject matter experts (as well as IT experts) to create cloud-based situational & case management applications
AgileApps Live
©2013 Software AG. All rights reserved. For internal use only
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Empowering Subject matter experts on the front-lines of engagement
• On-boarding
• Field Service
• RMA / Warranty
Technology
• Claims processing
• Inspections
• Customer service
Insurance
• New Account Setup
• Disputes Resolution
• Account Servicing
Banking
• Patient Care
• Provider Inquiries
• Member Requests
Healthcare
• Benefits Processing
• Court cases
• Citizen permitting
Government
• Rate Disputes
• Permits
• Land & property
Energy
©2013 Software AG. All rights reserved. For internal use only
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AgileApps Live Building Blocks
SSO
Personas
Classes
Web Services REST APIs
Pages Java APIs Sandboxes Packages
Multi-Lingual Sites
Web
Files Tasks
Macros
Components
Processes SLAs Escalations Scheduler Rules
Extend
Integrate
Automate
Analyze Reports Dashboards
Access
Engage Email Twitter Facebook Community Knowledge Case Portal
Case Mgmt Case Inbox Forms Document Activities
Interact
Desktop Mobile Tablet
©2013 Software AG. All rights reserved. For internal use only
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Business driven innovation managed by IT • Visually create applications faster • Integrate into existing environment • Improved responsiveness • Reduced lifecycle costs • Reduced complexity • Deploy anywhere
AgileApps Live facilitates IT and business collaboration
©2013 Software AG. All rights reserved.
AgileApps Live Live Demonstration
©2013 Software AG. All rights reserved. For internal use only
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Reports & Dashboards
©2013 Software AG. All rights reserved. For internal use only
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Reports & Dashboards
©2013 Software AG. All rights reserved. For internal use only
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Reports & Dashboards
©2013 Software AG. All rights reserved. For internal use only
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Dynamic Case Management Applications
©2013 Software AG. All rights reserved. For internal use only
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Catalog of Ready-to-Use Templates
©2013 Software AG. All rights reserved. For internal use only
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Create Apps By Importing from Excel
©2013 Software AG. All rights reserved. For internal use only
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Design Applications & Relational Entities
©2013 Software AG. All rights reserved. For internal use only
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Actionable, Visual, and Easy BPM
©2013 Software AG. All rights reserved. For internal use only
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Powerful Business Rules – No Coding
©2013 Software AG. All rights reserved. For internal use only
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Intelligent Real-time Case Collaboration
©2013 Software AG. All rights reserved. For internal use only
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Integrated Task Completion & Approval
©2013 Software AG. All rights reserved. For internal use only
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Ad Hoc, Multi-step Process Creation
©2013 Software AG. All rights reserved. For internal use only
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Extend and Integration with Custom Code
©2013 Software AG. All rights reserved. For internal use only
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AgileApps Powered Custom Portals and Websites
©2013 Software AG. All rights reserved. For internal use only
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• Resources
• Deployment
• Agility
• Consistency
• Security
• Control
• Catalog
IT priorities
• Reduced lifecycle costs
• Public or private cloud, or on-premise
• Improved responsiveness within days
• Common platform/reduced complexity
• Secure Data Management
• IT as the enabler and service provider
• Reusable apps, components and integrations
AgileApps Live offers
AgileApps Live facilitates IT and business collaboration
AgileApps Live addresses IT delivery concerns