11/26/18, 8:54 PM AI and the Consumer | AI & Big Data Expo North America - Conference & Exhibition Page 1 of 6 https://www.ai-expo.net/northamerica/track/ai-and-the-consumer/ DELIVERING AI & BIG DATA FOR A SMARTER FUTUR NOVEMBER 28-29 2018, SANTA CLARA CONVENTION CENTER, SILICON VALLEY CO-LOCATED EVENTS AI AND THE CONSUMER Explore how AI is changing and fuell the customer experience. This conference track is paid to attend Day 2 - 29 November 2018 AI and the Consumer Gartner predict that by 2020 – 85% of customer interactions will not be managed by humans. Customers now have a wealth of information at their fingertips and can easily compare price, quality and service so how can brands stand out from the crowd and really engage with their customers? From using chatbots to communicate to using AI to predict behaviours and buying patterns, to recommendations and CONFERENCE TRACKS Enterprise AI & Digital Transformati Big Data Strategies Data analytics
Transcript
11/26/18, 8:54 PMAI and the Consumer | AI & Big Data Expo North America - Conference & Exhibition
Page 1 of 6https://www.ai-expo.net/northamerica/track/ai-and-the-consumer/
DELIVERING AI & BIG DATA FOR A SMARTER FUTURENOVEMBER 28-29 2018, SANTA CLARA CONVENTION CENTER, SILICON VALLEY
CO-LOCATED EVENTS
AI AND THECONSUMERExplore how AI is changing and fuellingthe customer experience.This conference track is paid to attend
Day 2 - 29 November2018AI and the ConsumerGartner predict that by 2020 – 85% of customer interactionswill not be managed by humans. Customers now have awealth of information at their fingertips and can easilycompare price, quality and service so how can brands standout from the crowd and really engage with their customers?From using chatbots to communicate to using AI to predictbehaviours and buying patterns, to recommendations and
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