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MCP
MCVP TM and LCD
MCVP OGX & expansions
MCVP F,L & AR MCVP iGCDPMCVP
Marketing & PRMCVP BD & iGIP
ECB
MC team Structure - AIESEC in Ethiopia 15/16
MC VP JDs - AIESEC in Ethiopia 15/16
TALENT MANAGEMENT & LC DEVELOPMENT
OVERALL ROLE
To plan and supervise the execution of recruitment, human resource management, leadership selection, training & development of AIESEC in Ethiopia’s membership.
To drive, support and track the delivery of the integrated learning experiences to enabling a high quality of AIESEC Experience for members
To ensure the understanding and steering of the organization towards AIESEC 2015 and driving organization performance in programmes. Also considering Ethiopia’s realities and adapting to them.
YOUTH TALENT RECRUITMENT AND SELECTION
Coordinate the strategic HR planning on local level
Close cooperation with MC VP Marketing & PR for Talent Marketing , create the right promotion campaigns to attract the talent needed
Coordinate the planning & education of the selection and allocation process TALENT LEARNING AND DEVELOPMENT
Manage, update, and track the national TMP and TLP education cycle
come up with innovative strategies to increase education • create and manage partnerships with external organizations such as learning partners
which will add value in our membership development
manage lead program for all programs TEAM MINIMUMS AND PERFORMANCE MANAGEMENT
Create and implement Talent capacity strategies to drive and increase X realization
Ensure the education, tracking, and fulfillment of the 6 Team Minimums TM PORTFOLIO MANAGEMENT
Assure and provide knowledge in the TM area for the TM responsibles
give guidelines and facilitate the design and implementation of the local TM activities AGENDA MANAGEMENT OF ALL NATIONAL CONFERENCES
Define the objectives and education covered in all national conferences according to the TMP and TLP Education Cycle
Select and coordinate the FACI team for all national conferences
Work directly with the Conference Manager LC COACHING
Implementing a coaching strategy for the LCs together with the MC team
Tracking LC coaches and evaluating the coaching system
Defining a prioritized LC visits plan and follow-ups quarterly INTERNAL COMMUNICATION
Creating content for MC team Face book page
Creating a strategy for internal communication and implementing it LC DEVELOPMENT
Create a tracking tool to measure LC performance
compile performance data quarterly and coordinate evaluation with the MC team (SONA)
implementation of growth models and tracking to ensure strategic LC development
Assist the process of AIESEC in Ethiopia long-term and short-term strategic development; manage change management tool to shape organization behavior for better organization development.
Key performance indicators
1) # of newly recruited members 2) % of retention rate 3) # of raised and realized people in both TLP and TMP 4) # of leadership positions taken 5) # of members with JDs 6) # of X+L raised and realized 7) # people who were engaged with any AIESEC events and activities 8) Retention rate per ELD programme 9) Overall competency development in AIESEC in Kenya 10) # of members attending events and conferences 11) # of members taking up another programme after role completion
Skills & Competencies Required
• Organisational awareness • Interpersonal relationships • Conference facilitation • Analytical and strategic & cross-functional thinking • Decisiveness • Networking and relationship building • Coaching and planning • Team management • Coaching and training • Event planning – recruitment, conferences, learning circles • Evaluating – member engagement, training needs, event success • Knowledge of HR theory and trends
Benefits • Human Resource Management • Experience with organizational talent flow •
OUT GOING EXCHANGE AND EXPANSIONS OVERALL ROLE
• To drive, coordinate, support & track the overall management of the AIESEC’s Global Internship Program and Global Community
• Development Program for OGX within national and local committee levels. • To ensure expansions driving our OGX programs
CUSTOMER EXPERIENCE MANAGEMENT • Ensure customer satisfaction for GCDP and GIP • drive constant innovation in customer servicing process for both GCDP and GIP • create and manage partnerships with external organizations which will add value to our
customers • constant tracking, evaluation, auditing and reporting of customer satisfaction in the area • conduct education (commission trainings and updates, 1on1 education) to VPs and build
a customer centric culture in the portfolio and the LCs • work closely with entity control board (ECB) for quality experiences • work on fire-fighting for any customer issues and also solveICB case if there are any
SUPPLY AND DEMAND ALIGNMENT
• Develop understanding of supply & demand for GIP and GCDP • run research to find out the different universities/institutions/organizations/communities
which have the potential for GIP and GCDP • partnership management (research, establishment, providing promotion support for PRM
and ensuring delivery) with other AIESEC entities to ensure fast matching, quality TNs and standards provided to our EPs
• work with marketing to develop the right messages and channels for promotion to recruit the right ‘EPs
EXPANSIONS AND SPECIALIZED UNITS DEVELOPMENT
• Co-ordinate NST expansion manager and ensure sustainability of the existing expansions
• Conduct research of the market in Ethiopia and define possible expansion strategies • Capitalize on new expansion initiatives to drive OGX • Identify which specialized or expansion units are most suitable for the upcoming year to
focus on in order to fully establish them. • Create and support a growth model specialized for SUs that are already operating. • manage and coordinate the forming process of specialized unit (for those that are only
focused on OGX) • run education cycle which focuses on OGX knowledge for specialized and expansion
units • main person from MC in tracking and coaching expansion and specialized unit that just
(plan to) operate or focus in OGX PROCESS OPTIMIZATION
• Increase efficiency of the OGX process for both GIP and GCDP • Create a growth plan for GCDP boosting the results. (project based GCDP recruitment)
• responsible for conversion rates throughout the customer flow (for ex. “sign up” to “in progress” / “in progress” to “match”)
• develop processes which will increase the efficiency of members in driving exchanges (increase exchange/member ratio)
• create a strategy to facilitate and boost out IXP experiences • Customization of the OGX processes according to the value proposition of each GIP and
GCDP sub-products and issues. LEAD MANAGEMENT
• Adapt and develop further the lead frameworks of GIP and GCDP according to the leadership development model
• Create an implementation plan and tracking method for LCs to make use of it. (alignment of experiences throughout the entity)
• Coordinate with entity partnerships both incoming and outgoing preparations for an ensured co-delivery of the program.
Key performance indicators
1. % and # of GIP and GCDP EP Raised, Matched and Realized 2. Absolute & relative growth in OGX 3. # of members taking up managing roles within OGX 4. # of members having X and leadership role (X+L)
Skills & competencies required
• Organizational awareness • Interpersonal relationships • Conference facilitation • Analytical and strategic thinking • Decisiveness • Networking and relationship building • Cross cultural management • Virtual team management • Product development • Understanding towards global trends and external context • Sales and marketing • Data analysis & plan tracking • Account Management • Details focus • Knowledge of university market and trends • Coaching and training
Benefits • Sales and marketing • Professionalism, Team Management & Strategic thinking • Product Development • Organizational leadership and management • Ethiopia and East Africa’s reality and corporate environment
FINANCE & LEGAL AND ALUMINI RELATIONS OVERALL ROLE
To generate, sustain and develop partnerships that supports the running of AIESEC in
Ethiopia by increasing financial sustainability
To ensure the financial cash flow and business sustainability of AIESEC Ethiopia
Ensure legal compliance of all AIESEC Processes and increase legal sustainability of
the entity
Final responsible on financial management
Final responsible on Alumni relations management
MC FINANCIAL MANAGEMENT • Budget creation, management and analysis • financial documentation and accounting in the mc • constant cost and revenue control (budget and cash flow management) • providing information and scenarios for strategic decisions • long term financial management, reserves planning and management • external and internal accountability (reporting, external and internal audit preparation) • bank management • handling of AI country balance and distribution of MC/AI fees and TCS • assure that financial part of global membership criteria is met •
NATIONAL CONTROLLING OBLIGATIONS • Consult, support and control financial management and accounting of LCs • coordinate education to ensure short and long term sustainability within the LCs • coordinate national implementation of strategies and collaboration amongst the LC VPs
(commission) • coordinate and advice on the proper usage of internal funds (investment fund) and
grants • control and support proper audits in all LCs • coordination and support national funds research & applications • assure proper knowledge management and learning on finance and legality • knowledge management of transition processes in the MC and support for LC EBs • manage and track the finance national support team according to key areas of
development and strategies outlined in planning • Manage and track MC inventory (office & flats) • coordinate all logistical matters concerning the MC members (flats, phones,
transportation) LEGAL MANAGEMENT
• Ensure legal presence of all MC members • ensure legality of AIESEC in Ethiopia within the Ethiopian law • keep AIESEC in Ethiopia compendium up to date • provide legal advice on visa processes for LCs
CONFERENCE MANAGEMENT
• Conference management of all national conferences according to the conference cycle • consult, support and if necessary, control conference finances
• support and empower the development of the agenda • design and constantly track the conference plan and the implementation by the
organizing committee • track and provide constant on-site assistance to all matters • ensure a successful conference and the satisfaction of all stakeholders
ALUMNI RELATIONS MANAGEMENT
• Management and analysis of Alumni surveys • Final responsible for AIESEC in Ethiopia Alumni Association • Create and manage Alumni engagement events and campaigns
Key performance indicators
1. % of revenue generation from different sources 2. % of profit margin of national budget 3. % of legal requirements fulfillment between AIESEC in Ethiopia and AIESEC
International 4. Relative growth of revenues
Skills & competencies required • Analytical and strategic thinking • Decisiveness • Networking and relationship building • Cross cultural management • Resource and risk management • Negotiation and networking • Understanding towards global trends and external context • Sales and marketing • Data analysis & plan tracking • Account Management • Details focus • Financial processes and basic accounting knowledge • Coaching and training • Organizational awareness • Interpersonal relationships • Conference facilitation
Benefits • Sales, marketing & financial management • Professionalism, Team Management & Strategic thinking • Organizational leadership and management • Ethiopia and East Africa’s reality and corporate environment
INCOMING EXCHANGE GCDP OVERALL ROLE
• To drive, coordinate, support & track the overall management of the AIESEC’s Global Community Development Program for ICX and Projects within national and local committee levels.
EXCHANGE MANAGEMENT • Ensure quality and quantity of exchange experiences • constant tracking, evaluation and reporting of exchange performance of all levels • support LCs in matching, tracking and delivery • education and skill building around exchange and leadership processes • identify and realize national and international cooperation opportunities • strategic management of iGCDP processes • opportunities’ auditing on the platform • provide LC coaches with relevant information regarding performance • exchange quality strategy development and management • ensure the education and implementation of XPP • ensure that exchange is legal in the country • standards and satisfaction implementation and monitoring
NATIONAL EXCHANGE STRATEGY DEVELOPMENT
Develop, educate and implement GCDP strategies that will lead to sustainable growth
build strategies that will improve GCDP performance of all LCs
manage national meetings related to exchange
manage national projects in GCDP EDUCATION RELATED TO EXCHANGE
Update GCDP training materials according growth model based on tiers
promote the materials developed at regional and international level
bring GCDP related content in national/local conferences
support LCs with education regarding experience.aiesec.org and the new customer flows for GCDP
NATIONAL PROJECT MANAGEMENT
Provide LCs with framework for project planning, implementation (delivery) and tracking
track all AIESEC in Ethiopia GCDP projects in the country
lead responsible for iGCDP (downscaling and monitoring)
ensure entity 2 entity partnerships for co-delivery and efficiency in matching and delivery
seek for grant opportunities and apply for grants with relevant stakeholders to ensure financial sustainability
global friend responsible (hosting system) to ensure financial sustainability
With the help of Marketing and PR, implement market research & analysis processes (ex. Segmentation) to target NGOs and raise GCDP opportunities with them based on master issues
PRODUCT DEFINITION AND DEVELOPMENT
Refresh the brand and sub-products according to global trends and changes made on IPM, AFROXLDS and IC
provide LCs with all necessary materials and tools to use sub-products for raising strategies
Key Performance Indicators
1. % and # of GCDP TN Re-Raised, Matched and Realized 2. # of sustainable projects ran 3. % and # of GCDP TN Raised, Matched and Realized 4. Absolute & relative growth in the GCDP Sector 5. # of members taking up managing roles within the GCDP Sector
Skills & Competencies Required
• Organisational awareness • Interpersonal relationships • Conference facilitation • Analytical and strategic thinking • Decisiveness • Networking and relationship building • Cross cultural management • Virtual team management • Product development • Understanding towards global trends and external context • Sales and marketing • Data analysis & plan tracking • Account Management • Details focus • Knowledge of university market and trends • Coaching and training
Benefits
• Sales and marketing • Professionalism, Team Management & Strategic thinking • Product Development • Organizational leadership and management • Ethiopia and East Africa’s reality and corporate environment
MARKETING AND PUBLIC RELATIONS OVERALL ROLE
• Responsible for branding, external representation and marketing of the programs of AIESEC in Ethiopia. This includes a wide field of tasks and requires cooperation and synergies with other areas
: MARKETING:
Conduct regular external market and internal trend analysis
Ensure brand alignment and quality of communication materials
Being a brand guardian: ensuring respect of brand guidelines, national alignment, unified messaging and quality of visual materials.
creating, developing & implementing campaigns for our programs: 1. TXP (MC VP TM & LCD) 2. GIP (with MC VP OGX) 3. GUZO (with MC VP OGX)
Creation and execution of b2b marketing strategies, aimed to boost iGIP company sign ups (with MC VP BD & IGIP)
creation and implementation of strategies for showcasing Ethiopia through iGCDP (with MC VP iGCDP)
providing advice and feedback for national and local campaigns for BD events (Y2B, CAREER FAIR, etc)
expanding physical and virtual reach of AIESEC in Ethiopia to increase the number of new customers
ensuring and tracking quality of experiences delivered to customers (with MC VP OGX and MC VP TM&LCD)
Creation and delivery of national marketing campaigns to the public and targeted audiences
Local delivery of national on-campus partnerships and positioning
Collaborate with MCVP TM and LCD on national recruitment campaign DIGITAL MARKETING
Developing and executing online marketing strategies
managing national marketing fund for online advertising (Google ads, face book ads, LinkedIn ads)
further development of national and local online channels and social media platforms (face book, LinkedIn, YouTube)
national blog management: providing active, useful and qualitative content
optimizing traffic flow of users across and between multiple channels PUBLIC RELATIONS:
Seeking out and raising strategic partnerships (the UN, NGOs, student related organizations, etc.)
maintaining current partnerships PORTFOLIO MANAGEMENT:
Coordination of all national campaigns and activities
ensuring alignment in all Marketing & PR activities : adapting national strategies to the local level, providing guidelines and support for implementation
Providing education for LC VPs
knowledge management in the area through education hub to ensure smooth transition and minimize knowledge loss
MEDIA RELATIONS:
Ensuring media coverage of activities in online and offline media
Further development of existing structures and resources in the area (collection of press contacts, developing and implementing plan for targeting media etc.)
Seeking out and raising media partnerships that could help AIESEC in Ethiopia expand reach to the youth of the country.
evaluation and showcasing of media publications INFORMATION MANAGEMENT AND COMMUNICATIONS:
Co-ordinate National IM and Comm manager
National website development & maintenance
Creation of national internal newsletter
Creation of education materials and resources for member’s knowledge
Responsible of the development, execution and tracking to generate effective internal communication programs at all levels
Increase the effective usage of our internal system
Key performance indicators # Of recruited programme participants in each phases
# of media appearances of AIESEC in Ethiopia
Skills & competencies required Analytical and strategic thinking
Decisiveness
Networking and relationship building
Product development
Media & information management
Knowledge of university market and trends
Graphic design
Benefits Resilience
Flexible thinking
Database management
Virtual team management
Advanced English communication
Effective team management
Excellent understanding on myAIESEC.net usage at all levels Professionalism,
Team Management & Strategic thinking
Trend and data analysis
Communication skill
BUSINESS DEVELOPMENT AND INCOMING EXCHANGE GIP OVERALL ROLE
To generate, sustain and develop partnerships that supports the running of AIESEC in Ethiopia by strengthening our presence within the Ethiopian society.
To ensure the financial cash flow and business sustainability of AIESEC in Ethiopia
To drive, coordinate, support & track the overall management of the AIESEC’s Global Internship Program for ICX within national and local committee levels.
Final responsible on the external communication strategies of AIESEC in Ethiopia PRODUCT DEVELOPER
Creation of custom products for national partners
creation of sales materials for national products
final responsible and supervisor for national partnership event, meet the executive and consulting challenge, career days and youth 2 business, primetime, discovery with MCVP iGCDP
creation of new products / diversifications
understanding of global trends in employer branding, communication & marketing CUSTOMER MANAGER
Market research and segmentation on corporate relation and on iGIP market
maintaining and up scaling customers from the previous year
documentation of sales history
ensuring relevant and up to date content on the national websites for companies KEY ACCOUNT MANAGER
Servicing and maintaining existing national partners
collecting feedback from national partners
ensuring quality of product delivery
complaint management
handling national exchange partners in coordination with the VP iGCDP
ensuring the establishment of partner management processes on a local level NATIONAL TEAM LEADER
National iGIP manager final responsible
communication with other AIESEC entities and searching for GCPs
Cooperate with iGCDP and TM and LCD for the education of all members involved in iGIP and selling activities
design and implementation of national guidelines
tracking use of tools (e.g. CRM) Global Internship Program (GIP) Strategy Management & Development
Strategic pipeline management of the ICX GIP sector
Ensure the effective delivery of the GIP experiences (qualitative and quantitative)
Streamlining the incoming processes within GIP sector
Constant tracking, evaluation and reporting of the corporate exchange performance of all levels
Support LCs in corporate raising/matching/tracking/delivery & servicing/OPS/integration and reintegration within GIP sector
Education and skill building around corporate exchange and leadership processes
Identify, follow up and realize national and international cooperation & partnership opportunities within GIP sector
Ensure the legality of the GIP processes within AIESEC Ethiopia
Develop, educate and implement Global and National GIP Strategies to the LCs
Develop GIP growth strategies/initiatives for entering new corporate markets
Supply and demand management of GIP sector
Collaborate with MCVP Communications to develop marketing strategies
Key performance indicators 1) % of revenue generation from externals 2) % of profit margin of national budget from ER product revenues 3) # of raised partners 4) # of people involved in any AIESEC’s public events & initiatives 5) % and # of GIP TN Re-Raised, Matched and Realized 6) % and # of GIP TN Raised, Matched and Realized 7) Absolute & relative growth in the iGIP Sector 8) # of members taking up managing roles within the GIP Sector
Skills & competencies required
Organizational awareness
Interpersonal relationships
Conference facilitation
Analytical and strategic thinking
Decisiveness
Networking and relationship building
Cross cultural management
Product development
Understanding towards global trends and external context
Sales and marketing
Data analysis & plan tracking
Account Management
Benefits • Sales and marketing • Professionalism, Team Management & Strategic thinking • Product Development • Organizational leadership and management • Ethiopia and East Africa’s reality and corporate environment