Airport Design & Development

23, 24, 25 MARCH 2010

BRUSSELS, BELGIUM

AIRPORT DESIGN & DEVELOPMENT

THE 16TH INTERNATIONAL CONFERENCE AND EXHIBITION FOR PASSENGER TERMINAL DESIGN, MANAGEMENT, SECURITY AND TECHNOLOGY

www.passengerterminal-expo.com

airport design & development


Welcome to Passenger Terminal EXPO 2010 hosted by Brussels Airport

08.45-09.00Jos Stroobants, Director Aviation Development, The Brussels Airport Company, Belgium

TUESDAY 23 MARCH 2010AIRPORT DESIGN & DEVELOPMENT

Welcome to the session and introduction – Conference ChairsWithairportshavingtofightforeverycustomerdollarintoday’suncertaineconomicclimate,enhancingthepassengerexperienceandmeetingairlinedemandsismoreimportantthanever.Withthisinmind,airportsacrosstheworldareworkinghardtoredefineandredesigntheiressentialinfrastructurefacilitiestoaccommodatepassengerneedsandboostcustomerexperienceexcellence.Usingreal-lifeexamplesfromairportssuchasLondonHeathrow,MunichandVancouver,today’ssessionwillcoverthekeyelementsofsuccessfulairportdesignanddevelopment,including:understandingtheterminalmasterplan;thebenefitsofacollaborativedesignapproachbetweenclient,architectandcontractor;howtoensureseamlessoperationswhileundertakingmajorconstructionintheheartofanexistingterminal;recognisingstakeholderinput;implementingasuccessfulwayfindingsystem;balancingterminalmanagementandinvestment;improvingpassengerservicewhilecontrollingservicecost;andenhancingair-railinter-modality.

CHAIR:Michael Schwarz, Corporate Director Ground Operations/Postholder, Air Berlin PLC & Co Luftverkehrs KG, GermanyCHAIR:Jeremy McGrath, Director, McGrath Aviation Projects, Australia

09.00-09.30Horst Amann, Vice President, Fraport AG, GermanyAll about FRA’s expansionOverviewofthehistoryofFRA’sexpansionproposalfortheconstructionworkofthenewrunway(northwestoutlook)andairportdevelopmentuntil2020.Lessonslearnedduringtheapprovalphase,e.g.concerningthecommunicationwithairportopponents.Challengesofconstructionwork.Facts

aboutthecapacitygrowthinFRA.

09.30-10.00Sean Horkan, Master Planning and Capacity Director, BAA Heathrow, UKThe future development of Heathrow Airport

10.00-10.30Joe Sulmona, Associate Consultant, IATA Consulting, USAAirport master plans that matterThetechnicalpracticeofpreparinganairportmasterplaniswelladvanced,yetplentyofconflictstillexistsinachievingmutuallybeneficiallong-termdevelopmentstrategies.ThispresentationwillfocusonIATA’sglobalexperienceengagingairportstointegratefacilityplansinawaythatservesairlineinterests.Topicscoveredwillincludeeffectivewaystotieairportbusinessplanningintostakeholderengagement,ensuringthevoiceofthecustomerisintegralineverymajordecision,alongwithplentyofexamplesfromtheIATAairportconsultativecommitteeprocess.Inlookingforward,industryrecoverywillinpartdependonensuringinvestmentsarelean,deliverthemostefficientairportoperations,andareaboveallaffordable.Thisdemandsairportsadoptnewwaystoensuretheirmasterplansmattertotheirairlinecustomers.Theaudiencewillleavewithanunderstandingoftheintrinsicvalueofamasterplantothestrategicdevelopmentandbusinessstrategyofanairport.

10.30-10.50 REFRESHMENT BREAK

10.50-11.30Frank Brannen, Manager Airport Terminal Projects, Vancouver International Airport, GermanyAndrew Thomson, Associate/Architect, Kasian Architecture Interior Design and Planning, CanadaYVR: Overhaul for the long haulIn1994YVRembarkedonalong-termplantooverhaulandmodernisetheexistingterminalbuildingnotsolelyfordomesticflights.Thekeywastobreakdowntheoverridingaimofenhancingthepassengerexperienceintoaseriesofsmallerpuzzlestoarriveatmanageablesolutions.Thechallengepresentedtotheairportauthoritywashowtoensureseamlessoperationswhile



undertakingmajorconstructionintheheartoftheterminal.Theformulacomprised:understandingtheterminalmasterplan,recognisingstakeholderinput,planningconstructabilityforcontinuousoperation,acknowledginglessonslearned,flexibility,imaginativetemporaryfacilities,controllingscopecreep.Thepresentationwilllookathoweachsub-projectwasguided,withafocusontherecentlycompletedLink2project,arguablythemostcomplexrenovationprojecteverundertakenatYVR.Alsocoveredwillbe:thechallengesofin-terminalconstruction;theimportanceofthoroughanddetailedplanning;communication–keepingtheavenuesopen;scope-creep–canitbecontrolled?

11.30-12.00Carlos Madeira, Vice President, ANA - Aeroportos de Portugal, PortugalThe New Lisbon Airport projectThepresentationwillgivetheaudienceanunderstandingoffuturetrendsinthePortugueseaviationbusiness.TherewillalsobeabriefoverviewofexistingLisbonAirportanditsmainconstraintstogrowth,plusalookatrequirementstoenthusepassengersandairlinesusingourinfrastructures,andexploringnewconceptsandtechnologiesinairportdesign.AlsocoveredwillbethenewLisbonAirportproject–translatingcustomerneedsandaspirationsintoaworld-classairport.Basedonareal-lifesituation,thepresentationwillexplainhowredefiningandredesigningessentialinfrastructurefacilitiescanaccommodatepassengerneedsandboostcustomerexperienceexcellence.

12.00-12.30Brad Miller, Major Projects Director, Manchester Airports Group, UKRelaunching Manchester’s Terminals 1 and 2WehavecreatedarealsenseofplaceinT1andT2withinexistinginfrastructure,andwillshareourexperienceswiththerestoftheindustry,asithaslednotonlytoabettervisualenvironmentandimprovedcustomerexperiencesbutalsoafreshwayofapproachingourdevelopments.Theaudiencewilllearnhowwehaveimprovedthecustomerjourney,createdasenseofplaceandtakenthislearningintootherareasoftheorganisation.

12.30-14.00LUNCH in the delegate dining area of the exhibition hall

14.00-14.30Paolo Cambula, Head of Planning and Development Infrastructures, Aeroporti di Roma SpA, ItalyFCO Airport new terminal wayfindingThepresentationwilldescribetheapproachtotheinterimworksforthedesignandinstallationoftheFCOAirportnewterminalwayfinding.Wayfindingisoneofthemostimportantdriversforthequalityoftheairportandthedeliveryofapositivepassengerexperience.FCOhasimplementedanewcasemodelofpanelandanewcolourcodeforthemainimportantairportservices.Afterthemainfocusgroup,ADRwaschosentomakeafinalassessment,whichwasdeliveredinOctober2009.Theaudiencewilllearnaboutthetransitionfromthepastsignagetothenewsystembyfocusgroupworkandairlinefeedback.

14.30-15.00Aida Berhamovic, Portfolio Leader, BAA, UKNigel Ostime, Director, 3DReid, UKCase study: Heathrow T4 transformationBAAhasinvestedover£200mtoredevelopTerminal4followingBA’smovetoT5andtheneedtoaccommodatetheresultantexpansionfromsevenairlinesto44byOctober2009.Themostsignificantpartofthisworkisa180m-longglazedextensionandnewdeparturesforecourt.Theprojecthasalsoincludedwholesalerefurbishmentofthedeparturesandarrivalsfacilities,plustheprovisionofnewCIPfacilitiesandtwoA380stands.ThistalkwilllookattherolesofBAADesignanditsframeworkconsultantteaminthedesignprocess,howthe‘WesternCampus’terminals(T3T4andT5)havebeenaligned,andhowtheT4projectteamhasdeliveredtheprojectswhiletheterminalremainedactive.Theaudiencewilllearnaboutthebenefitsofaligningdesignacrossterminals,thebenefitsofacollaborativedesignapproachbetweenclient,architectandcontractor,thebenefitsofouruniquesystems-ledapproachtodesign,andhowaseriesofmajorconstructionprojectshavebeenphasedwhiletheterminalremainedoperational.



15.00-15.30Qing Qiang Fang, General Manager, Quanzhou Jinjiang Airport, ChinaLeading the new trend of mid-size airport renovation and expansion in ChinaThepresentationwillaimtodothefollowing:1)Explaintheproblemsandsolutionsthattheairportencountersduringconstructionandrenovation;2)Talkabouttheuniquearchitecturedesign,reflectinghistoricalfactorswithmodernart;3)Explainhowtobalanceterminalmanagementandinvestment;4)Describehowtoimprovepassengerservicewhilecontrollingtheservicecost.Theaudiencewilllearn:solutionstothedifficultiesofrenovation;thebalanceofterminalmanagementandinvestment;commercialplanningaimingtoincreasenon-aviationincome.

15.30-15.45REFRESHMENT BREAK

15.45-16.15Giuseppe Rizzo, Programme Manager, European Commission, BelgiumWhen train and plane go hand in handAirandrailremaintwoverydistincttransportmodes,withrailstillfragmentedbetweendifferentoperators,memberstatesandITsystems.Airandraillookateachothermainlyascompetitorsontheshorthaul,overlookingthepossibilitiestointegrateinordertoofferaseamlessservicetopassengerswithwin-winsolutionsforeveryone.ButsomegoodpracticesofintegrationbetweenairandrailtransportinEuropedoexist,andtheEuropeanCommissionwantstospeedupthispromisingtrend.Theaudiencewillgainaclearerpictureofexistingobstaclestoair-railintegration.Theywilllearnwhatthecommissionhasdoneandisdoinginthisfield,andaboutthebenefitsforairportsinbeingservedbyrail.Theywillalsobeinformedaboutexistinggoodpractices.

16.15-16.45Kristoff De Winne, Head of Airport Business Development, The Brussels Airport Company, BelgiumMultimodalityImprovingtheair-railintermodalityisoneofthekeynextstepsinthedevelopmentofBrusselsAirport.

AnimprovedintermodalitywillhelpBrusselsAirportmeettherequirementsinthefieldofnetworkdevelopmentcapacityandsustainability.TheraildevelopmentsatBrusselsAirportareexpectedtomorethantriplethenumberoftraintravellersinthenext10years.ThespeakerwillanalysetheprocesstowardsthesolutiontoimprovetherailaccessatBrusselsAirport:projectDiabolo.Hewillpresenttheuniquesetofchallengesbalancingstakeholderambitions,andshowthesolutionsandforecastedbenefits.

16.45-17.15Vaughan Hoy, Principal/Architect, Kasian Architecture Interior Design and Planning, CanadaYVR: Connections – airport to metropolisSpurredonbytheadventofthe2010WinterOlympicsinVancouver,BritishColumbia,theinfrastructureexpansionofthecity’sALRTsystembroughttheconnectionofpassengeradvancedlightrapidtransittoVancouverInternationalAirport.AssuchtheCanadaLinerepresentsthefirstALRTtoairportconnectioninaCanadiancity.YVRAirportStationrepresentsaworld-classproject.Thedesignofthisstationwaschallengedtofitintotheseriesofsmallpuzzlepiecesofterminalexpansionandthethematicmasterplanstructure,tocreateaseamlessfitandnewintermodalconnectionoftheairporttothecity.Stationdesignwascomprisedofaseriesofdriversthatwereintegratedderivativesoftheairport’ssignificantidentity,brandingandfocusonenhancedpassengerexperience.Thiscomplexdesignchallengeincorporatedthematicmasterplan,intuitivewayfinding,cohesiveairport,constructabilityforcontinuousoperation,flexibility,functionality,sustainabilityandtechnology.Thepresentationwilllookatthedesignandconstructionofthisuniqueprojectandthesignificantmeaningofintermodalconnectivitytoanurbancentre.

17.15-17.35Bruce Anderson, Vice President, Landrum & Brown, USAOverview of 2010 Airport Passenger Terminal Planning Guidebook (TRB/ACRP)Thispresentationprovidesanoverviewofthe2010AirportPassengerTerminalPlanningGuidebookpublishedbytheUnitedStates(US)TransportationResearchBoard(TRB)AirportCooperativeResearch



Program(ACRP)withliaisonrepresentationfromtheFederalAviationAdministration(FAA).Theguidebookcontainsthelatestinformationpertinenttotheplanninganddesignofairportterminalsforaddressingtoday’sworldwideindustrychallenges.Alsoincludedinthenewguidebookarecomputerspreadsheetmodelsforthepreparationofspatialrequirementsfortheplanninganddesignofterminalfacilities.Astheprincipalinvestigator,BruceAndersonledtheTRB/ACRPresearchteamforLandrum&Brown.Thepresentationwillgiveattendeesanoverviewofthelatestterminalplanninganddesigncriteriaprocessesandtrends.Itwillalsotouchonplanningconsiderationsforpassengersecurityscreening,environmentalsustainabilityprinciplesandconcessionsrevenuegeneration.Therewillbeaninteractivedemonstrationofthecomputerspreadsheetmodelforthepreparationofkeyterminalfacilityrequirements.Additionallyattendeeswillbeprovidedwithanoverviewofothernewairportterminal-relatedTRB/ACRPnon-profitresearchprojectsnowavailableorbeingreleasedin2010.

17.00-19.30Brussels South Charleroi Airport will be hosting the Passenger Terminal EXPO 2010 opening day exhibition hall party with drinks, canapés and excellent networking opportunities. Everyone is welcome!

17.45-18.45Presenting the 2010 Skytrax WORLD AIRPORT AWARDS

WEDNESDAY 24 MARCH 2010AIRPORT DESIGN & DEVELOPMENT: South Asia/Middle East focus

Welcome to the session and introduction – Conference ChairThefastest-growingaviationmarketsinrecentyearshaveincludedtheMiddleEastandsouthAsia.Recentandongoingdevelopmentsintheregionhaveincludednewgreenfieldairports,state-of-the-artterminalsandamassiveinvestmentinairportcapacityandinfrastructure.Thisday-longsessionfocusesonthemajordevelopmentsinthe

region,withseniorairportexecutives,plannersandtechnicianswhohavebeeninvolvedinsomeofthenewest,busiestandmostpassenger-friendlyairportsprovidingtheiruniqueperspectivesonthemarket,growthpotentialandaspirationsoftheseairports.

09.00-09.10CHAIR: Satyaki Raghunath, Head - Asian Aviation Practice, Jacobs Consultancy, India

Part 1:PuttingAsiancitiesontheglobalairportmap.Thesessionwillcoverdevelopmentsatmajorairports:airportsatAbuDhabi,Dubai,MumbaiandNewDelhiareallinthemidstofmassivecapitalprogrammeswithaninvestmentofbillionsofdollars.Theoperatorsofeachairportwillexplaintheirdesignanddevelopmentprogrammes.

09.10-09.40Haytham Haidar, Chief Development Officer, Abu Dhabi Airports Company (ADAC), United Arab EmiratesJaffr Allauddin, Senior Airport Planner, Abu Dhabi Airports Company (ADAC), United Arab EmiratesDevelopingthefiveairportsofAbuDhabi–themostvibrantaviationregionintheworld

09.40-10.10James Robinson, Head of Strategic Planning, Dubai Airports, United Arab EmiratesAligning the airport master planning to the Dubai strategic visionOverthepastfewdecadesDubaihasdevelopeditsstatusasamajorcitybypositioningitselfasaregionalfinancialhubaswellasanattractivetouristdestination.Astheglobalenvironmentbecomesmorecompetitiveandchallengesgrow,Dubaineedstoensurethatitcontinuestobuildonitssuccessthroughproperplanningandstrategicdevelopment.ThedevelopmentprogrammeforDubaiInternationalandAlMaktoumInternationalairportswillbeacornerstoneofthecontinuedsuccessofDubai.Thispresentationhighlightsthestrategicapproachtowardstheairportmasterplanprocessandaddressesthechallengesassociatedwith1)Providingcapacitytomeetairlineandeconomicgrowthplans;2)Optimisinguseoffacilities;3)Deliveringworld-classserviceandinnovation.Theaudiencewillgainanappreciationofthe



overallDubaistrategicvision,andhowtheairportdevelopmentprogrammehasbecomeanintegralcomponentofitssuccess.Inaddition,informationwillbeprovidedaboutregionalcompetitionmatters(e.g.AbuDhabiandQatar)andthetransitionstrategyfromthecurrentairporttothenewAlMaktoumInternationalAirport.

10.10-10.40Prabhakararao Indana, CEO - Airport Development, Delhi International Airport, IndiaNew Delhi Airport Terminal 3 – planning and developmentThepresentationwillcovercontractstructure,procurementstrategy,constructionmethodologyandprojectmanagement.Theaudiencewilllearnaboutmanagementofalargeprojectwithtighttimelines,andthechallengesfacedduringexecution.

10.40-11.10Bryan Thompson, Director, Mumbai International Airport, IndiaService excellence during brownfield developmentsThepresentationwillfocusonhowservicedeliverycanbemaintainedandimprovedduringbrownfieldairportdevelopments.Themaincontextisthesettingupofaservicestandardsmatrix,whichisacommonlyunderstoodbaselinefromwhereservicescanbeimproved.Theaudiencewilllearn:thatservicestandardscanbeimprovedduringmajorrenovations;thatthereisaneedtostandardisetheserviceexpectationinternallyandexternally;thatservicestandardsvarydependingontheexternalenvironment;twoorthreemajorcasestudiesofhowserviceswereimprovedatCSIA.


11.30-12.00PANEL:Focusingonthekeychallengesofdeliveringnewinfrastructureatsomeofthefastest-growingairportsintheworld–AbuDhabi,Dubai,MumbaiandNewDelhi.Keytopicsthatwillbedeliberatedinclude:•Thenatureandroleoftheseairportswithintheircountries(economic,politicalandotheraspirations)•Dealingwithentrenchednationalcarriers•Deliveringcapacityatcongestedairports•Improvingcustomer

satisfactionandlevelofservice•Payingthebills–theregulatoryconundrumHaytham Haydar, Jaffr Allauddin, James Robinson, Prabhakararao Indana, Bryan Thompson

Part 2:Deliveringinfrastructureandcapacityinashorttimescale.CitiessuchasBangaloreandIstanbulhavewitnessedamassivespurtintrafficgrowthandhaverecentlydevelopednewfacilitiestomeetdemand.Thissessionwilllookatthedevelopmentofnewfacilitiesattheseairports,whichwerebothdevelopedunderconcessionagreements–onegreenfield,onebrownfield–andexaminethechallengesandachievementsofdeliveringanewfacilityunderverytightdeadlines.

12.00-12.30Hari Marar, Chief Operations Officer, Bengaluru International Airport, IndiaStrategic framework for operation of a greenfield airportThepresentationwillprovideaninsightintotheprivate-publicpartnershiproutetowardsairportmodernisationinIndia.Asagreenfieldairportthathasachievedoperationalstabilityinarelativelyshortperiodoftime,BIALhasintroducedseveralfirstsintothehigh-growthaviationmarketinIndia.Thepresentationwillcapturetheoverallapproach,theairline-andpassenger-centricstrategyoftheairportoperatorindealingwiththecurrentchallengesfacingtheindustry,andtheoperationalconceptthathashelpeditachieveahighlevelofefficiencyofoperations.Thepresentationwillalsoprovideanoutlineofthethoughtsbehindfuturegrowthanddevelopment.Theaudiencewilltakehomethefollowingkeypoints:keytrendsinairportdevelopmentinIndia;opportunitiesandchallengesinoperationalisingagreenfieldairport;anunderstandingofthestrategicframeworkofanairportoperator;thechallengesandbenefitsofacollaborativeapproachtoairportmanagement;thechallengesofbalancingairportdevelopmentwithoperatingcostsforairlines.

12.30-13.00Richard Meredith, Vice President, GMR Airport Developers Limited, TurkeyConstruction of Istanbul Sabiha Gokcen International Terminal – a fast-track project



ThefirstconcretefoundationforIstanbulSabihaGokcenInternationalAirport’snewpassengerterminalwascastbythePrimeMinisterofTurkeyon3May2008.Eighteenmonthslaterhereturnedtoinauguratethis200,000m2terminal,whichthenbecameoperationalon9November2009.Theterminalisoneoftheworld’slargestseismicallyisolatedbuildings.Theprojectalsoincludesamulti-storeycarpark,anairporthotel,aVIPbuilding,apassengerapronandanaviationfuelhydrantsystem.Thepresentationwilladdresstheimplementationoftheprojectandexplainhowtheconstructionandoperationalreadinesswerecompletedin18months.Theaudiencewillgainanunderstandingofthechallengesencounteredinconstructingandmakingoperationalthisfast-trackproject,andhowanewlyformedconsortiumwasabletoovercomethem.


Part 3: Theairportdesigner’sview–welookatthedesignanddevelopmentofnewfacilitiesintheregionthroughtheeyesofthearchitectsandplannersinvolvedinthedevelopmentofkeyfacilitiesintheregionforpublicandprivateoperatorsofinfrastructure.

14.00-14.25Derek Moore, Associate, Skidmore Owings & Merrill, USAThe new integrated passenger terminal at MumbaiThepresentationdescribestheplanningprocessforthenewterminal,withemphasisonplanningforinternationalanddomesticoperationsacrossa24-houroperationalday,andIndiansecurityandimmigrationrequirementsforsegregationofpassengers.Theplanningintegratesconsiderable‘swing’capabilityintomostfunctionsaftercheck-in:securityscreening,gatelounges,arrivalscorridors,baggagereclaimandarrivalshall.Theaudiencewilllearnhowtheutilisationofterminalfacilitiescanbeoptimisedbybeingplannedanddesignedtoservedomesticandinternationalpassengersalternatelyoverthecourseoftheday,whilemeetingstrictsecurityandimmigrationrequirementsforsegregation.

14.25-14.50Ty Osbaugh, Senior Terminal Architect, Gensler, USAAn American (architect) in IndiaThepresentationwilluseourworkinChennai,Indiatoshowthethoughtprocessofplanningandimplementingterminalsingrowingmarkets.ThepresentationwillhighlightthefundamentaldifferencesinprioritybetweentraditionalAmericanterminaldesignversusthepracticesthatarebeingemployedinotherpartsoftheworld.TheworkinIndiarepresentsaparadigmshiftinthewayterminalsareplannedandfinanced,thushavinganimpactonthebusinessmodelofairportplanningintherestoftheworld.

14.50-15.15Jian Xiang Guo, Vice General Manager, Shanghai Xian Dai Architect, ChinaGreen design practice of Shanghai Pudong International Airport Terminal 2Theconstructionofanairporthubrepresentsthecharacteristicofintensiveandhigh-efficiency.However,constructionwithlarge,bulkyandcomplexfunctionsaccountsformoreareasandconsumesmoreenergy.Howtoembodytheelementsofgreentechnology,energysavingandsustainabledevelopmentforairporthubconstruction?ThearchitecturaldesignforShanghaiPudongInternationalAirportTerminal2deeplyprobesgreendesignpracticesforanairporthubfromdifferentanglesofland-saving,water-saving,material-saving,energy-saving,andenergy-consuminganalysisofconstruction,etc.Thepresentationwillexplaintheadvancedtechnologyadoptedinthegreendesignofthisterminal,suchasreasonablefunctionallayoutinthemasterplan,rainrecycling,integrateddesignforsavingmaterials,andtheenergy-savingsystemsinthearchitect’sHVACandM&Edesign.

15.15-15.40PANEL: The designer’s perspectiveSomeofthelargestarchitecturalandplanningfirmsintheworldhavebeeninvolvedinthedevelopmentoffacilitiesatthemajorAsianairports.Theywerecommissionedbyoperatorstodevelopalandmarkdesignthatwouldreflectlocalaspirationsandcultureanddelivera‘world-class’facilitythatwouldputeachoftheairportsontheglobalmap.Derek Moore, Ty Osbaugh, Jian Xiang Guo




16.00-16.30Vijender Sharma, Senior Consultant - Marketing, Business Development and Strategy, Fraport India, IndiaIndian airports privatisation – managing the challengesThepresentationwilladdressthechallengesofmanagingortake-overofgovernment-runairportsinIndiaandtheirsubsequentmanagementbytheprivateplayer.Organisationalissuessuchashumanresources,processmanagement,organisationalintegration,operationalefficiencies,expectationmanagement,innovation,etc.willbetouchedupon.EmphasiswillbeonthecurrentsituationinIndia(recentlyprivatisedairports)withreferencetothesechallengesandthelessonslearnedfromthem.Theaudiencewilllearnhowtoenterintosuccessfulpartnershipswithstakeholdersandgovernment.ThepresentationwillalsocoverhowIndiacanlearnfromothercountriesthathaveundergonesimilarchanges,andwillendwithrecommendations.Theaudiencewillgetaninsightintothefollowing:currentaviationscenarioinIndia;organisationalissuesfacedbyemployees,theoperatorandgovernment;culturalimplications(corporateandgeographical);governmentpolicies(concessionagreementandairportpolicy);selectionofpartnersandstakeholdermanagement;keyissuestoconsiderbeforeselectingpartners.

16.30-17.00Dorothee Bernhard, Project Manager, Fraport AG, GermanyYudhishter Aggarwal, AVP Operations, Delhi International Airport, IndiaCapacity simulation for Delhi Airport’s new Terminal 3FraportcarriedoutacapacitystudyforIndiraGandhiInternationalAirport’splannedTerminal3(opening2010),usingsimulationsoftware.Withinthescopeofthisstudy,FraportprovidedDIAL(operatorofIndiraGandhiInternationalAirport)withplanningflightschedulesfortheyears2011and2012;standandgateallocationfordifferentoperatingconceptsofbothplanningyears;asimulationstudyforthefutureoperationoftheairsidearea;asimulationstudyforthefutureoperationofTerminal3.DIALusedthe

valuableinformationprovidedbytheresultstocutcostsandadapttheairlinetransitionstrategy.Thepresentationwillcover:advantagesofplanningflightschedules;applicabilityofterminalsimulationandairsidesimulation(advantagesandlimits);insightintoworkloadandtimeframeforimplementationofsimulationtools;insightintotheplanningprocessforrapidlyexpandingairports;possibilitiesofadaptationtomajorchangesintheairportbusiness(duringeconomiccrisis);howDIALusedthesimulationresultstooptimisecapitalexpenditure.

17.00-17.30PANEL:Payingthebills–howdoairportspayfortheinvestmentininfrastructureandlevelofservicegiventhegrowthoftheLCCphenomenon?Thispanelsessionfocusesonthekeyregulatoryimplicationsatairportsgiventhelevelofinvestmentininfrastructure.WiththeincreaseinLCCtrafficatmajorairportsinAsia,areairportsequippedtodealwithadifferenttypeofcustomerandhowaretheygoingtorecovertheircosts?Keytopicsthatwillbedeliberatedinclude:•TheLCCphenomenoninAsia•Whatdothecarrierswant?•Howcanairportscatertothedifferentcustomersanddifferentialpricingpolicies?•Long-termscenariosKjeld Binger, Owner, Airport Management Consulting FZE, United Arab EmiratesVijender Sharma, Senior Consultant - Marketing, Business Development and Strategy, Fraport India, IndiaSimon Morris, Director – European Aviation Practice, Jacobs Consultancy, UK

THURSDAY 25 MARCH 2010AIRPORT DESIGN & DEVELOPMENT

Welcome to the session and introduction – Conference ChairsToday’spresentationsfocusonthetwooppositeendsofthedevelopmenttimeline:masterplanningandopeningnewfacilities.

Thechallengewithairportmasterplanningistryingtopredictthefutureinarapidlychangingenvironment.Thekeyisprovidingmaximumflexibilityinordertoanticipatethedemandsofavolatileeconomicclimate,whileachievingmutuallybeneficial



long-termdevelopmentstrategiesforairportandairlinesalike.Someoftoday’sspeakerswilltellusexactlyhowtheyhavepulledoffthistrickybalancingact.

Onceallthedesignanddevelopmenthurdleshavebeenovercome,howcansuccessfulopeningandimplementationofthenewfacilitiesbeachieved?Otherspeakersinthissessionwilltakeustothefarendofthedevelopmenttimelineandsharetheirthoughtsandexperiencesofsuccessfulopeningstrategies.Theirreal-lifecasestudieswillprovethatwithcarefulplanningitreallyispossibletocreatefacilitiesthatopensuccessfully,withgoodpress,delightedpassengers,happyairlinesandnosurprises.

09.00-09.10CHAIR: Michael Schwarz, Corporate Director Ground Operations / Postholder, Air Berlin PLC & Co Luftverkehrs KG, GermanyCHAIR: Jeremy McGrath, Director, McGrath Aviation Projects, Australia

09.10-09.35Kristoff De Winne, Head of Airport Business Development, The Brussels Airport Company, BelgiumAirport development and master planningAirportmasterplanning:howtopredictthefutureinafast-changingenvironment?Inthelast10yearsBrusselsAirporthasfacedafast-changingenvironment:homecarrierbankruptcy,privatisation,increasingcompetitionbetweenairports,airlinesandhigh-speedtrains,strongdevelopmentoflow-cost,entryofmajorairlinesandalliances,etc.Thekeyquestionishowtoprovidemaximumflexibilityintheairportmasterplaninordertoanticipatetotherapidlychangingclimate.Weneedinnovativethinkingforquicklyadaptingthecapacityandmeetingtheevolvingcustomerexpectations.ThepresentationwillgiveanoverviewoftheprocessusedformasterplanningatBrusselsAirport,andshowsomekeycasestudies.Theaudiencewilllearn:thekeychallengestheairportfacesinthemasterplanningprocess;thebasicelementsinanexcellentmasterplan;theprocessofmasterplanningatBrusselsAirportandtheneedtoadoptaproactiveapproach;thehighlightsoftheBrusselsAirportmasterplan;anumberofcase

studieswherethedevelopmentofBrusselsAirportquicklyrespondedtothefast-changingenvironment;thebenefitsofaproactiveapproach.

09.35-10.00Leon Verhallen, Head of Aviation Marketing, The Brussels Airport Company, BelgiumAviation strategy: Brussels Airport back on trackBrusselsAirportpassengertrafficcollapsedaftertheformerSabenawentoutofbusinessin2001.Afterafewyearsoflowgrowth,anewaviationstrategywasdevelopedandimplemented.AfocusedapproachonmarketsegmentsprovedsuccessfulandresultedinhighergrowthatBrusselsAirportthantheEuropeanaverage.Theaudiencewilllearnhowairportscanhaveadirectroleintrafficdevelopment,howairlinesegmentationassiststrafficgrowthandproductdifferentiation,andhowaclearaviationstrategyhelpstheinternalorganisationmindsetting.

10.00-10.25Chris Chalk, Divisional Director, Mott MacDonald, UKGetting over the recession: the emerging economic requirements of the aviation industryTherecessionhashittheaviationindustryhardinmanyareas,withsignificantreductioninearningsallaround.Manyairlinesarerespondingbyreducingwinterschedulesandpremiumservicestoreflectthedemand.Airlinesarebecominglessabletopayforthelavishfacilitiesoftheformbuiltintheboomyears,yetpeakdemandisstillincreasinginmanylocations.Thepresentationwilllookatthechangesintheindustryoverthepastyear,thecurrenttrafficforecastsandtheexpectationsoftheairportsinprovidingcost-effectivefacilitiestomeettheindustrydemands.Thispresentationwillbeausefulandinformativescenesetteronthefutureaviationdemandandtheimpactonairportfacilitiesbeingdeveloped.Theaudiencewillgetanup-to-datepositiononthestatusofdemandforecasts,differentiatedbyregion.Thiswillbecoupledwithanassessmentofwhatthismeansforairports,andthepriorityforfacilitiesthatwillbeneededtomeetthefutureshapeoftheindustry.



10.25-10.55Patrick Wenzel, Senior Executive Manager, Fraport AG, GermanyPatrick Theis, Managing Director, Drees & Sommer, Germany7 billion CAPEX programme at Fraport: chances for lean constructionFraportiscurrentlydealingwiththebiggestinvestmentandexpansionprogrammeinairporthistory.Whileafourthrunwayandathirdterminalcanbeconsideredcomplexgreenfieldprojects,aboutonehalfofthecapitalexpenditureisalsousedforremodellingoftheexistingfacilities–whilekeepingupdailyairportoperations.Inadditiontothesetechnicalandoperationalchallenges,Fraportalsosucceededinboostingitsyearlyconstructionvolumesbyafactoroffivewithinaperiodoffiveyears.Leanprinciplescontributedtothisleapinorganisationalandmanagementefficiency.ThepresentationwillbeheldbyFraportandDrees&Sommer,focusingonthemeasuresFraporthastakentomanagethechallenge,andexamplesofleanmanagementimplementation.TheaudiencewillgaininsightsintotheFraportexpansionprogrammefromatechnicalandorganisationalpointofview,andhowleanmanagementcanbeusedtostabilisetheconstructionprocessforanin-timeandon-budgetcompletionofairportprojects.Theywilllearnabout:theexpansionprogrammeitself;appliedmethodsandtoolstomanagecomplexity;continuousimprovementprocessinaprojectorganisation;costeffectivenessandprojectstability;modelsforstandaloneprojectorganisation,withclearroledescriptions,responsibilitiesanddecisioncompetencies.


11.10-11.35Eng San Teoh, Project Manager, Changi Airport Group (Singapore) Pte Ltd, SingaporeSeletar Aerospace Park projectCurrentlySingaporeSeletarAirportcatersmainlytogeneralaviationuse.Itismainlyusedbyflyingschoolsforpilottraining.ThisairportwillbeupgradedundertheSeletarAerospaceParkproject,whichwillinvolvetheupgradingofdatedairportfacilitiessuchasextendingtherunway,buildingnew

taxiwaysandparkingaprons,upgradingexistingparkingaprons,relocatingtheexistingfirestationandcontroltower,andinstallinganewinstrumentlandingsystem.TheestimatedcostfortheprojectisS$300million.TheobjectiveoftheupgradingofSeletarAirportistosupporttheaircraftmaintenancerepairandoverhaulbusiness.Thenewfacilitiesprovidedwillimprovetheairport’sattractivenesstoinvestors.The244mSeletarAirportrunwayextensionwillallowlargeaircraft(uptoB757)totakeoffandlandwithfullfuelloadwithoutanypayload.Thecurrentrunwaylengthof1,592mwillbeextendedto1,836mwhencompleted.Withtheexpectedincreaseinaircraftmovements,moreaircraftparkingstandswillbebuiltaccordingly.Ultimatelytherunwaywillalsobeequippedwithinstrumentlandingsysteminonedirectionoftherunway.Whiletherunwayisbeingupgradedtheairportwillremainoperationalthroughout.Tofacilitateworkattherunway,therunwaywillbeclosedduringitsoperationaloff-peakperiodsfrom1830hrsto0830hrsdaily.Existingservicesandroadswillbedivertedtofacilitatetherunwayextension.Inordertoextendtherunway,about300,000m3ofearthwillbebroughtintoback-fillvariouslow-lyingareas.TheSeletarAerospaceParkdevelopmentwilltakeaboutfiveyearstocomplete.Thisprojectwilldemonstratethatwithproperanddiligentplanning,anairportcanbeupgradedwithoutaneedtofullyclosetheairport.

11.35-12.00Stephen Silverhart, General Manager Consulting Services, Greater Toronto Airports Authority, CanadaORAT – Overnight transition. Not for the faint of heart?Operationalreadiness,overnighttransitionversusincrementalopening.Manyairportoperatorshaverelegatedovernighttransitionprogrammestothewastebin;isthisnecessary,desirable,andtrulyfocusedoncustomerservice,orjustanefforttoover-manageriskandthemedia?ThepresentationwillexplainthebenefitsanddrawbacksofincrementalversusovernighttransitionfollowinganORATprogramme.



12.00-12.25Denis Leluc, VP International Operations, Aéroports De Paris Management, FranceNew facilities: opening shared experienceAirportsconfrontingtrafficgrowthareconstantlyopeningnewfacilities.BasedonitsexperiencesinParisandabroad,theAéroportsdeParisGrouphasdevelopedamethodologytopreparetheopeningandmakesurethatnothingisforgotten.FromCambodiatoEgypt,fromAlgeriatoMexico,themethodologyemphasisesthenecessarycoordinationbetweenthemultiplestakeholdersthataretobepresentpriortothed-day.Fromthefirststonetotheopeningceremony,fromdesigntothefirstpassenger,achallengeleadingtosuccess.Theaudiencewillbenefitfromthesharedexperienceofwhattodoandwhatnottodo,checklistsanditemsthatarenottobeforgottenwhenopeninganewterminal,airportorinstallation.Wewillgostepbystepthroughthedifferentairportmanagementfieldsfrommaintenancetocommercialoperation,sharingtheproblemsofcoordinationandpreparationtomakesurethattheopeningisasuccess.Thetimeframewillbeexplained,killingtheideathatopeningpreparationisthelastthingthatneedstobethoughtofwheneverythingisdone.Youwilllearnthatsuccessisnotrandom,andneitherisfailure!

12.25-12.50Al Lyons, Principal, Arup, USAAirport cooperative research programme, airport terminal activation study: initial findingsThispresentationwillreviewtheinitialfindingsoftheNationalAcademyofSciencesAirportCooperativeResearchProgramAirportTerminalActivationstudy.Thegoalofthestudyistoidentifycurrentpracticesusedtoopennewairportterminalfacilities,sothatbestpracticescanbeidentified.Theobjectiveofthestudyistosharethesepracticeswiththeindustry,tohelpmakesurethatthebillionsofdollarsgovernmentsinvestinairportfacilitiesresultinfacilitiesthatopensuccessfully,ideallywithgoodpress,delightedpassengers,happyairlinesandnosurprises–openingdayshouldbejustlikeanyotherday.Participantswilllearnaboutthecharacteristicsofsuccessfulandlessthansuccessfulairportopeningsthroughareviewofcasestudiesofrecentairportopenings.Thesecasestudiesexplorehowthe

activationteamswerestructured,howtheopeningsweremanaged,howprogresswasreported,andhowissueswereresolved.Thisknowledgeshouldenableparticipantsmakesurethattheairportfacilitiesprojectstheyareinvolvedwithopensuccessfully.


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Airport Design & Development

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