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Welcome to the Hyderabad Airport 01
Bon Voyage 03
Quick Check-in & Clearance 05
Baggage Service 06
Information Services 06
Airport Entry Ticket 06
Airport FacilitiesConveniences
Internet Access 08
Prayer Room 08
Smoking Zones 08
Comfort
Lounge Services 09
Plaza Premium Lounge 10
Airline Lounges 10
Spa Facility 10
Accommodation
Novotel Hyderabad Airport 14
Airport Lodge 14
Airport Transit Hotel 14
Care
Medicare 15
Pharmacy 15
Baby Care 16
Special Needs 16
Shopping
Brands @ Hyderabad Airport 19
Hyderabad Duty Free 19
Food
Flavors of India 24
More Surprises
Go Karting! 25
To the City
Aeroexpress 27
APSRTC 28
Radio Taxis 28
Car Rentals 28
List of Outlets 29
Contact Information 31
Here,there’s always more!
THE HydErABAd AirporT
The Gateway to South and Central India
The Hyderabad Airport is fast emerging as an ideal transit
hub between the East and the West. We have been widely
appreciated and recognized for our services in just two years
of operation. Our several accolades and awards continue to
inspire us to deliver more.
01
Awards and Recognitions
• World’s No.1 Airport ranking by ACI in the 5-15 million
passenger category.
• Routes Airport Marketing Award in 2009 & 2010.
• Conde Nast “Traveller India Award” for favourite Indian airport.
• ORBIS Award: Awarded to the GMR Varalakshmi Foundation
(GMRVF) for community work.
• CNBC Infrastructure Excellence Award.
• LEED Certification: We are one of the only two green airports in
the world and the only one in Asia.
• Outstanding Concrete Structure of AP 2008 by the Indian
Concrete Institute – A.P.
02
Bon Voyage!The comfort and convenience of passengers always comes first at the Hyderabad Airport. As one of the most modern airports in India, we offer you services par excellence, to ensure a hassle-free experience while checking in.
04
Quick Check-in & Clearance 136 check-in counters and 16 self-check-in
counters
Hand baggage counters
46 immigration counters
Customs Contact:
+91-40-2400 3031, +91-40-6660 1203
www.cbec.gov.in
immigration Contact:
+91-40-2324 1413, +91-40-6660 1317
www.immigrationindia.nic.in
A sweet start...
05
At your serviceBaggage Service
At the Hyderabad Airport, your baggage is always
given the highest priority.
Four-level in-line baggage handling system
Paid Porter Services @ +91-40-6660
6000/6002/6045
Baggage Wrap Facilities @ +91-92477 48224
information ServicesFind us at the domestic departures for any assistance.
Contact: +91-40-6654 6370, 1800-149-2008
www.hyderabad.aero
Airport Entry TicketJust `100 for the airport entry ticket to see off your
loved ones.
Entry Ticket information: +91-40-6660 4781
Please note that a visitor’s entry into the terminal may be restricted without prior notice due to security or operational reasons.
06
internet AccessSurf the net from fixed surf points or avail the first
45 minutes of Wi-Fi surfing free.
Contact: 1800-149-2008, +91-40-6654 6370
prayer room
Four prayer rooms within the airport terminal offer
privacy and calmness during prayer time.
Contact: +91-40-6660 6000/6002/6045
Smoking Zones
The airport is a non-smoking zone. Private smoking
lounges inside the terminal at the Domestic and
International Departure area and Domestic Arrivals.
Contact: +91-40-6660 6000/6002/6045
For your convenience
08
Lounge Services
Enjoy the 13 Business Class Lounges.
Facilities include Business Center, Baggage
Hold, Shower & Nap areas, as well as
Massage services. Three VIP lounges are
located at Departures, Arrivals and at the
remote gate on the ground level.
For your comfort
09
plaza premium Lounge
For those looking for something special, the Plaza Premium
lounges are located at the Domestic and International
areas and the Car Park area. A Business Centre with all
conveniences is available for a fee.
Contact: International: +91-40-6660 3727
Domestic: +91-40-6660 3922, Car Park: +91-40-6660 3131
www.plaza-network.com
Airline Lounges
Exclusive lounges are also provided by Air India and
Kingfisher, for the benefit of their frequent fliers.
Contact: Kingfisher: +91-40-6660 5653, Air India: +91-40-
6660 5166 (Domestic), +91-40-6660 5167 (International)
Spa Facility
The O2 Spa is located at the far end of the Domestic
Departures area, after clearing security. Enjoy a blend of Thai
concepts with Indian elements.
Contact: +91-40-6660 3994
10
Novotel Hyderabad Airport
Discover the Novotel Hyderabad Airport, a
5-star hotel located just five minutes from the
Hyderabad Airport. Please contact the arrivals
counter.
Novotel Airport Hotel information (24x7):
+91-40-6625 0000, Airport Counter: +91-40-6660
3714; www.novotelhyderabadairport.com
Day-rate Package : ` 2500 onwards
Airport Lodge
The Airport Lodge located at Public Transport Centre
opposite the airport terminal is an economic short
stay option for travelers.
Contact: +91-40-2400 8371
Tariff : ` 150 for a 6-hour stay
Airport Transit Hotel
This Plaza Premium Lounge offers slumber rooms
with quick shower and nap facilities.
It is located at the car park level.
Contact: International: +91-40-6660 3727
Domestic: +91-40-6660 3922
Car Park Level: +91-40-6660 3131
www.plaza-network.com
Tariff : ` 1500 for a 4-hour stay
Accommodation/Hotels
14
Medicare
A 24-hour emergency treatment centre is
located within the airport premises.
Contact: +91-40-6660 3500
www.apollohospitals.com
pharmacy
A well-stocked pharmacy located at the
Car Park level.
Contact (0700 to 2100 hrs): +91-40-6660 3937
www.hetero.com
15
We care...
Baby Care
Nappy changing rooms are available at the
Departures and Arrivals area.
Contact: +91-40-6660 6000/6002/6045
Special Needs
Wheelchair assistance is available for the
elderly and physically challenged passengers.
Though available free of charge, passengers
are requested to contact their respective airline
to book this service.
Free buggy services are available from the
Departure area after security check and at the
Domestic Arrivals area. The service is available
as per flight schedules.
Contact: +91-40-6660 6000/6002/6045
16
Brands @ Hyderabad Airport
A wide variety of shopping options dot the airport, from
books, pens and ties to gifts. There is enough and more
to enthrall the shopper in you.
Hyderabad duty Free: Best prices Always!
‘Best prices at all times’ is what sets the Duty Free at
Hyderabad Airport apart from the rest. With the best
international brands in liquor, chocolates, perfumes,
and electronics, amongst others on display, its advantage
passengers all the way.
Contact: +91-40-6660 3776/85
19
Multi-cuisine Food Court
Presenting a whole range of dining options that
are great on the taste buds and light on the wallet.
Aptly named “Flavors of India”, the Food Court
offers a great choice at amazing prices. And it’s
open 24x7 at the Car Park level.
Global Cuisines and indian delicacies
At the Hyderabad Airport, choose from a wide
variety of food options. We have ensured that there
is something for everybody.
24
Go Karting!A great way for transiting passengers,
meeters and greeters to spend time, the track
is located right outside the airport terminal
and offers excitement, speed and thrills.
Packages starting at ` 220
Contact: +91 80088 55527
25
Offering safe, secure and a value for money travel
option from Hyderabad Airport to important locations
in the city, Aeroexpress is an air-conditioned, non-stop
shuttle with a round-the-clock service. Aeroexpress
buses are available from the Car Park Level, with
ticket counters at the Food court area.
Tickets : Single ` 175, Return ` 275
Frequency: 30 mins. (at selected points)
Aeroexpress information: 1800 419 2008
Routes and maps information:
www.hyderabad.aero
Exclusive Aeroexpress Stands in Hyderabad
Secunderabad Secretariat
Mehdipatnam Begumpet
Kukatpally Hi-tech City
LB Nagar Tarnaka
Aeroexpress
27
ApSrTCState Road Transport Service runs Volvo / high-quality
luxury buses to connect important towns of Vijayawada,
Nizamabad, Armoor and Karimnagar to the Airport. For
reservations please contact 24x7 APSRTC reservation
conters.
radio Taxis Easy Cabs: +91-40-4343 4343
(available at the Car Park)
Meru Cabs: +91-40-4422 4422
(available at the Car Park)
Car rentals Carzonrent: +91 99639 98833
Budget: +91-40-6660 3701, +91 97032 20099,
+91 97032 20098
Akbar Travels: +91-40-6660 3716, +91-40-6660 3717,
+91 80080 01908, +91 81420 43814
Authorised Transport
28
List
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International Departures
Shop Eat Services
The Bombay Store Coffee Club Air India Lounge
Duty Free Khao Galli Tata Indicom Phone
FabIndia Grab & Fly
Hyderabadi Bangles KFC
Krishna Pearls
Landmark Spiritual
Monalisa Pearls
Neeru’s
Odyssey
Raymonds Neckties& More
Spirit of India
Stanza
Trifed
Hidesign
Lepakshi
Check-in AreaShop Eat Services
Landmark Kiosk-Lipton Citibank ATM
Dabur – New U Coffee Club HDFC ATM
Grab & Fly ING Vysya ATM
Travelex Forex Ltd.
Weizmann Forex Ltd.
Secure Wrap
Bus GateShop Eat Services
Coffee Club
Departure ForecourtShop Eat Services
Baskin Robbins Valet Service
Coffee Counter Trident Flight Handlers
SBI Bank
Airport Entry Ticket
List
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Airport Village/Car Park Area
Shop Eat Services
Dabur – New U Café Coffee Day SBI ATM
ITC Tobacco Coffee Hut Airtel Outlet
McDonald’s Tata Indicom Phone Booth
Subway Airport Transit Hotel
Food Court Weizmann Forex Ltd
Hetero Pharmacy
Canara Bank & ATM
Ramoji Film city
AP Tourism Dept.
Domestic Departures
Shop Eat Services
Bhavika Collections IIFA Bar SBI ATM
The Bombay Store CBTL Travelex Forex Ltd
Landmark Coffee Club Plaza Premium Lounge
Hidesign Pizza Hut O2 SPA
Hyderabadi Bangles Idli Factory Tata Indicom Phone Booth
Krishna Pearls Chalo Chowpatty ITC Smoking Lounge
Landmark Toys Indian Paradise Citibank ATM
Raymonds Neck Ties Via World& More
William Penn
Swarovski
Shoppers Stop
Stanza
Swift
Pavers England
Retail ClustersShop Eat Services
Coffee Hut
Natures Creation
International Airlines
Air Arabia +91-40-6660 2712-15
British Airways 1800-180-1213/+91-40-2329 6437
Emirates +91-40-6660 5255/5256
Etihad +91-40-6660 5801-04
Malaysian +91-40-6660 5777
Oman Airways +91-40-6660 5669
Qatar Airways +91-40-6660 5121-22
Saudi Arabian +91-40-6660 5556-7
Silk Air +91-40-6660 5542
Thai Airways +91-40-6660 5022
Lufthansa +91-40-6660 5000
Air Asia +91-40-6660 5017
Indian Airlines/Air India +91-40-6660 5160
Air India Express +91-40-2338 9711
Domestic Airlines
SpiceJet +91-40-6660 5232
Indian Airlines/Air India +91-40-6660 5168
Indigo 1800-180-3838
Jet Airways/Jet Lite +91-40-6660 5502/3989/3333
Kingfisher Airlines 1800-425-7008
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