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Harnessing the Power of Security Technology Through Command and
Control Centers
Donald Zoufal
Safety & Security Industry Executive
SDI (System Development Integration, LLC)
Aviation Security Summit, Prague, Czechoslovakia September 18, 2013
Harnessing the Power of Security Technology Though Command and Control Centers
Vectors of Influence
3
• External Governmental Requirements
• Internal Organizational Requirements
• Private Sector/Commercial Interest
• Technology Change
Increased Requirements
4
• Airport Security Programs
• Airport Emergency Plans
• National Emergency Management Systems
• Local and Regional Emergency Response Plans
• Call-Taking and Dispatch Functions
• Information Processing and Intelligence Generation
• Notification
CONOPS and SOPS
5
6
Technology Factors
• New technologies are IT-based: the "Apollo console" is replaced by monitor and keyboard.
• Technology has "escaped" the security office: No longer in a "silo“; must be distributed more widely to new stakeholders.
• New tech is increasingly mobile: Mobile handheld devices, live video in vehicles, mobile command, UAVs and UGVs.
OEMC (911)
Mayor’s Office United
Airlines
FBI FAA
External Access to Video at O’Hare Airport
7
Distributed Digital Platforms
• Any computer on the network with permission can access cameras
– Multiple groups can collaborate
– View from external locations for instant situational awareness.
• Mobile devices (in cars and on handheld units – PDA, Smart Phones)
Digital video provides enhanced capabilities
8
Video Analytics provides more 'eyes‘
...and they never get tired…let the system look for unacceptable behavior.
• Suspicious packages • Trespassing • Unusual crowd movements • Fallen Person
Evolving Analytics
9
Enhanced Imagery
1 CIF
704 x 480
Surveillance Industry State-of-the-Art
15x Coverage OR 15x Detail
Five Mega Pixels: 2560 x 1920
352 x 240
4 CIF
High Resolution Video • Better coverage with fewer
cameras. • Better evidence from high-res.
10
Biometric devices
• Ensure that access cards are used only by authorized employees.
• Can use combination of card, fingerprint, and PIN.
• Various types: fingerprint, hand geometry, iris scan.
Identity Management
• Identity management is no longer confined to one system: a single identity is now enrolled in many different disparate systems.
• Multiple databases and reporting requirements make identity management complex.
Sophisticated Access Control
11
Mobility
Technology is increasingly mobile, requiring new approaches to deployment, security, and integration.
• Security becomes even more important, requiring encryption, intrusion detection.
• Connectivity sometimes requires multiple transmission methods.
Unmanned Ground Vehicles For patrolling perimeters
Wireless video surveillance Smart Phone Video
Video & Other Apps in Vehicles via Wireless
Coming… Here Now…
12
Command Center Functions and Interfaces in
Airports Today
Complex Mix of Diverse Systems
13
14
The Command Center Puzzle
15
Command Centers
• Provide a safe, reliable home base for management
• Integrates all systems into a single management view.
Large scale video
Display any source:
video, cable TV,
documents,
computer screens,
Simple ‘drag and
drop’ control
interface
No more monitors
built into consoles:
LCD screens can
display all systems:
video, access
control, alarm
systems, etc. Can be
reconfigured quickly.
No computers
under the desk
All computers are
housed in Data
Center
LCD Panels display
system data
Messages, shift
notices, monitoring
critical applications
Access to
Everything from
one seat
Operators have
access to ALL
systems in IP-based
command center
Classic Command Center Design
Command Center Configurations
16
• Security Operations Center (SOC)
• Airport Operation Center (AOC)
• Combined Operations Center (COC)
• Public safety Answering Point (PSAP)
• Emergency Operation Center (EOC)
• Fusion Center
17
Looking to the Future
• Challenges Growing
• Continually evolving threats driven by world politics.
• Increasing enplanements with decreasing resources.
• New technologies require IT skills to implement and support.
• New Capabilities and Approaches Being Employed
• All Command Centers moving to IT-based systems; the end of the ‘component’ era.
• Increased collaboration through 'Virtual Fusion' via collaboration in cyberspace between airports, airlines, and government.
• New technologies bring new capabilities that used to be ‘science fiction’.
• No Clear Blueprint for the Future; Many Questions
• No ‘standard’ Command Center; all different because of unique needs at Airports.
• Rapid pace of technology means Command Centers continually evolve.
18
Questions
Donald R. Zoufal
J.D., M.A. Homeland Security, M.A. Public Administration
Instructor, University of Chicago,
Masters of Science in Threat and Response Management Program
Safety and Security Executive
System Development Integration, LLC
33 West Monroe, Suite 400
Chicago, IL 60603
(312) 580-7514
Thank you.
Visit us at sdienterprises.com