Inside:
VOL 10 | ISSUE 20 | SEP 2016
AJC Tips & Tricks To properly use a GAP in service with WIOA Title I, you must
have an open service in the Service & Training Plan.
Having more than one browser open when using AJC means
that some of your data may not save corrections. You run the
risk of cross-saving participant / employer information
between files.
When Job Seekers enter a job title and O*NET code in AJC,
then enter a different job title and O*NET code when
applying for UI, AJC is updated to match the UI information.
If the ‘back arrow’ was used during the creation of the Job
Seeker Profile, data does not come forward as it should.
When searching for a Job Seeker, don’t just use the SSN; try
a combination of the their first or last name, with the last
four digits of their SSN or date-of-birth.
Motivation is what gets you started. Habit is what keeps
you going. ~ Jim Ryun
Staff Development
Staff Kudos
Offender Employment Initiative
Opportunities for Improvement
Success Stories
Veterans Rewards Program
Keep yourself informed of changes, policies, and procedures, with frequent reference to your AJC Quarterly
Do you have information that you
would like to share in the AJC
Newsletter?
Send it to: [email protected]
Would you like to view previously
distributed newsletters?
Use the following link:
AZ Job Connection Newsletters
Did You Know?
If you need to have an Employment Service office reassigned,
please call 602-542-2460 or e-mail
[email protected] with your current and new
information to help us expedite the process.
VOL 10 | ISSUE 20 | SEPT 2016 2
STAFF Development
KUDOS
Staff
T.O.P. skills of great managers and leaders
T.O.P. skills, or TOP for short, stands for Thinking, Organization and
People. These are the pillars of skills required for managers and leaders.
People with depth and competency in these three skills have the basic
raw material to become great managers and leaders.
Here are some details;
T is for Thinking - This is a foundation skill. You need to have good
thinking skills to be a good manager, and great thinking skills to be a
superb manager (or at the very least, surround yourself with people who
have great thinking skills). In this category we find skills such as: Criti-
cal Thinking, Problem-Solving, Decision-Making, Communication,
Strategy, and Planning.
O is for Organization - This is the category of "skills that get things
done". It’s the organization of things, people, and processes. This in-
cludes: Project Management, Program Management, Meeting Manage-
ment, Scheduling, Prioritization, Delegation, Skills-Matching, Planning,
Logistics, Sequencing and Balancing. Of course, Organization requires
thinking too.
P is for People - Things don’t get accomplished without people, and as a
supervisor, manager, and leader, your skill in this enables you to obtain
the best from a team. Your people skills should include: Communica-
tion, Listening, Empathy, Supporting, Feedback, Engagement-
Management, Empowerment, Encouraging, and Teams. Of course,
good people skills also include Organization and Thinking skills.
Can you be a great manager or leader without being great at all three?
It’s hard to imagine a successful manager or leader who doesn’t have
reasonably good Thinking and People skills. Organization skills, howev-
er, may not necessarily have to be at that same level - provided you make
sure you have someone on your team who has superb Organization skills
and you empower them, and rely on them to fulfill this deficiency in you.
Many great managers and leaders are “big picture” folks, i.e. they leave
the organizational details to others who have those skills.
The Takeaway: If you’re an inspiring supervisor, manager, or leader, rec-
ognize your strengths and weaknesses in TOP. While some people are
inherently gifted with some or all of these skills, everyone can raise their
competency in all of them, with training, mentoring, coaching, practice,
and of course, teaming up and surrounding oneself with people who are
particularly gifted in those categories.
Leti Dinsmore (Gilbert
Office) is incredibly
professional, has extremely
high qualifications,
organizational and
communication skills.
Steven Sekola from Tucson
(Alvernon) and I went
through every venture
together: He said, “I’m going
to be here to the end, no
matter what!” He trusted
me. That’s the biggest thing
of all. He gave me rules but
did not force me. He gave
me belief and let me run
with it.
Clarence Moore of the West
Valley Career Center office
spoke to me at length from
his expertise in HR.
Martha Armbrust, PSE I in
the Safford Office, followed
up with everything; and
even reached out to me
with another posting in that
area.
Offender Employment Initiative
This program is geared towards individuals responsible for
providing workforce development services to jobseekers
with criminal records. We partner with the corrections
agencies to assist these individuals with workforce
development.
Contact Mariano Rich Martínez
State Re-entry Coordinator of Workforce Administration
(520) 209-1043 ● [email protected]
Nothing is impossible; it’s just a matter of the level of effort,
the time and discovering what is possible to make the
seemingly impossible, possible. Another way to look at this
is; there IS a solution out there. We just have to look for it
and find it.
- Michael Kallet
AJC Change Control Requests (CCR)
Do you have a suggestion or a recommendation to
enhance AJC functionality?
We would like to hear from you!
Please use the CCR form for the AJC Workgroup to review
your request.
To request that an Event or Job Fair be added to AJC, please
use the Events Form.
E-mail all requests to [email protected] for processing.
VOL 10 | ISSUE 20 | SEPT 2016 3
KUDOS
Staff OFFENDER Employment
Topacio Brito, Workforce
Specialist of East Tucson
Employment Service on S.
Alvernon Way, is doing a
great job helping me.
Shelly Jarrett taught
outstanding resume class in
West Valley Career Center.
Mathew Larue, Workforce
Emp. Specialist III, of
Phoenix (51st Avenue) is
outstanding.
Adeline Angeli of Fort Lowell
went out of her way for me.
Yolanda Valencia of the
Phoenix Workforce
Connection Office - West, is
definitely doing an
exceptional job.
Debbie Estívariz at NACOG
has been helpful.
FROM OUR EMPLOYERS
In spite of several great reviews, the following issues have had to
be addressed.
I have made several calls and voicemails. Unfortunately, I
have yet to get someone to help me.
They should pay more attention to me. I need more vets.
Direct people to announce that they were referred by you.
The office has not notified me in 3-4 wks. Follow-up would be
nice.
They need to identify the office hours on their phone
recording.
[We'd like to see] proactive service.
There was miscommunication w/office.
FROM OUR EXITERS
So let’s take time to reflect on our feelings toward these clients.
Are we happy to have the chance to serve others?
They pushed me towards a job I didn’t want. They gave me
leads to places that aren’t even hiring.
The job pool was not there for my qualifications. I received
text messages saying to visit a website to apply for any and all
positions. I had to make my resume anonymous which
defeated the purpose.
After initial meeting I received no assistance, whatsoever.
They should be more willing to assist. They don’t go out of
their way to see what you need.
I had to ask repeatedly for action, and there was a problem
with following through.
Overall I don’t think I got the assistance for which I had hoped
in job-searching. Haven’t heard from the person who set me
up to go to the classes in Nov/Dec. She sent me job leads, is
all.
VOL 10 | ISSUE 20 | SEPT 2016 4
SUCCESS
Stories of
My name is Cassie, and I am 19
years old with a two-year-old
son. I was part of the DCS sys-
tem a few times while growing
up, moving around a lot
between family members,
friends, group homes, the
streets, etc. At 17, I ended up in
DCS again. My DCS case manag-
er promised to not split me up
from my son. I was sent to a
foster home, in state custody,
but my son stayed with me. It
was a rare situation, I was told.
My foster mom welcomed us
with open arms and helped us
out a lot. She taught me things I
didn’t know about the real
world and what I needed to do,
not only as a parent, but also as
a soon-to-be adult.
I had a huge support team
handed to me. While I was in
foster care, I got the counseling
I needed, a foster mom, a tran-
sition facilitator, and a nutrition-
ist. They taught me everything
from parenting, to taking care of
myself, to learning how to be on
my own with basic life skills. I
aged out of foster care on my
eighteenth birthday.
I also enrolled in the Real World
Job Development Program
through the Jewish Family &
Children Services in Phoenix
(JFCS) WIOA program.
Improvement Opportunities
Cont. on pg. 5
The HHonors Military Program is
aimed at giving back to military
service personnel. In partnership
with the National Association of
State Workforce Agencies (NASWA)
and individual State Workforce Agencies, Hilton HHonors is
donating points to eligible transitioning service members,
veterans, and military spouses. By becoming an HHonors
Military member, you will receive a 100,000 point donation
to support travel related to your job search activities.
Are you working with veterans who are looking for work and
traveling out-of-town for job interviews, training, or housing
search?
For additional information about the Hilton HHonors Military
Rewards Program, please contact:
Raymond Tilkens, Veterans' Employment Representative
[email protected] or call (520) 209-1038.
In the following video Raymond explains how to implement
the Hilton HHonors program.
https://youtu.be/HuzHUVCu46U
People often say that motivation doesn’t last. Well, neither
does bathing – that’s why we recommend it daily.
- Zig Ziglar
5 VOL 10 | ISSUE 20 | SEPT 2016
SUCCESS
Stories of
I began working on my GED
and obtained that in a few
months. Soon after, my Youth
Development Coordinator,
Haleigh Williams, helped me
find a CNA school. I’ve always
been interested in healthcare,
especially nursing, and this
was a way to get started on
this journey. I finished school,
got my license and recently
started a new job as a CNA!
While going to school, Haleigh
helped me find a job, showed
me how to do the FAFSA
paperwork, taught me school
skills, and about work, life,
and management.
I am currently in my own
apartment and have the
beginnings of a future in
Nursing. Eventually I would
like to get my Bachelor of
Science in Nursing. I’d like to
thank all of the people who
helped me get this far — my
DCS CM, my foster Mother,
my Transition Facilitator, and
JFCS. Without my team, I
wouldn’t have made it this far,
kept my son, or succeeded.
My son and I are safe and
happy. I’ve come a long way,
and am making success
happen in my family’s life.
VETERANS Rewards Program Cont. from pg. 5