Wednesday 28 October 2015 Issue 3190 Incorporating Tabs on Travel News.......................... p1, p2, p4, p5, p6 Cruising Today................................. p3 NZ VA Australia Famil..................... p7 7 Pages This Issue Jetstar to fly to the biggest towns in NZ starting with ‘N’ Auckland Palmerston North Subject to Government and Regulatory approval. Flights are operated by Eastern Australia Airlines for Jetstar Airways. BE A WINNER CLICK HERE FOR DETAILS Conditions apply. UNFORGETTABLE EUROPE RIVER CRUISING Europe’s Most Luxurious River Ships and Land Journeys 2016 BROCHURE OUT NOW! every MON/WED/FRI/SAT/SUN every MON/TUE/THU/FRI/SUN AKL-PPT PPT-AKL LOCK IN YOUR 2016 ADVENTURE FOR $1* EUROTRIPPIN’ *Terms & Conditions apply Jetstar this afternoon operated its inaugural service from Wellington to Dunedin—the airport’s first new domestic jet service in more than four years. The new WLG-DUD service is Jetstar’s JQ Launches New Wellington-Dunedin Services sixth New Zealand domestic jet route and represents more than 55,000 new seats annually between the city pair. The move comes ahead of the JQ’s much-lauded new regional services to four new destinations from Dec Pictured at Dunedin Airport today, celebrating the launch of JQ’s new services between WLG and DUD is, from left, Wellington Airport ceo Steve Sanderson, Dunedin Airport ceo Richard Roberts and JQ head of New Zealand Grant Kerr. Air New Zealand has been given the nod to ease restric- tions around in-flight electronic device use during its regional flights—which means passengers will be able to use their electronic devices (switched to flight mode) at all stages of the flight, includ- ing taxiing, take-off and landing. The carrier says the New Zealand Civil Aviation Authority has ap- proved the move, which will be ef- fective from 04 Nov on the airline’s regional turboprop fleet (ATR72- 500 and 600, Q300 and Beech 1900D aircraft) . From that date, NZ’s regional pas- sengers will also be able to keep their portable electronic devices and cell phones powered on, but not in use, while crossing the airport tar- mac (which was previously banned). “We’re very excited to be expand- ing this to our turboprop fleets and giving customers travelling on regional services more free- dom to use their electronic devices right throughout their journey from home through to arrival at their destination,” says NZ general man- ager customer experience Carrie Hurihanganui . . . . Regional First NZ reminds agents that last year it became one of the first airlines in the Asia Pacific region to allow cus- tomers travelling on jet services to use their personal electronic devices during all phases of flight. Passenger on NZ’s domestic and international services operated by A320 and 787-9, 777-200 and 777- 300 aircraft are already able to use handheld portable electronic de- vices during all phases of flight, provided the devices are switched to flight or airplane mode, adds the carrier. More NZ Capacity Air New Zealand has also today an- nounced plans to add more capacity on its services between Auckland and Vancouver, and Auckland and Tokyo to meet the growing demand. For more details on the NZ schedule changes, and reaction from the retail brands, see tomorrow’s issue. NZ: Device Use OK All Stages Of Flight
Transcript
Wednesday 28 October 2015 Issue 3190
I n c o r p o r a t i n g Ta b s o n Tr a v e l
News.......................... p1, p2, p4, p5, p6Cruising Today................................. p3NZ VA Australia Famil ..................... p7
7 Pages This Issue
Jetstar to fly to the biggest towns in NZ starting with ‘N’ AucklandPalmerston North Subject to Government and Regulatory approval. Flights are operated by Eastern Australia Airlines for Jetstar Airways.
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Jetstar this afternoon operated its inaugural service from Wellington to Dunedin—the airport’s first new domestic jet service in more than four years.The new WLG-DUD service is Jetstar’s
JQ Launches New Wellington-Dunedin Servicessixth New Zealand domestic jet route and represents more than 55,000 new seats annually between the city pair. The move comes ahead of the JQ’s much-lauded new regional services to four new destinations from DecPictured at Dunedin Airport today, celebrating the launch of JQ’s new services between WLG and DUD is, from left, Wellington Airport ceo Steve Sanderson, Dunedin Airport ceo Richard Roberts and JQ head of New Zealand Grant Kerr.
A i r Ne w Z e a l a n d h a s b e e n given the nod to ease restric-tions around in-flight electronic device use during its regional flights—which means passengers will be able to use their electronic devices (switched to flight mode) at all stages of the flight, includ-ing taxiing, take-off and landing.The carrier says the New Zealand Civil Aviation Authority has ap-proved the move, which will be ef-fective from 04 Nov on the airline’s regional turboprop fleet (ATR72-500 and 600, Q300 and Beech 1900D aircraft) . From that date, NZ’s regional pas-sengers will also be able to keep their portable electronic devices and cell phones powered on, but not in use, while crossing the airport tar-
mac (which was previously banned). “We’re very excited to be expand-ing this to our turboprop fleets and giving customers travelling on regional services more free-dom to use their electronic devices right throughout their journey from home through to arrival at their destination,” says NZ general man-ager customer experience Carrie Hurihanganui .
. . . Regional FirstNZ reminds agents that last year it became one of the first airlines in the Asia Pacific region to allow cus-tomers travelling on jet services to use their personal electronic devices during all phases of flight.Passenger on NZ’s domestic and international services operated by A320 and 787-9, 777-200 and 777-300 aircraft are already able to use handheld portable electronic de-vices during all phases of flight, provided the devices are switched to flight or airplane mode, adds the carrier.
More NZ CapacityAir New Zealand has also today an-nounced plans to add more capacity on its services between Auckland and Vancouver, and Auckland and Tokyo to meet the growing demand. For more details on the NZ schedule changes, and reaction from the retail brands, see tomorrow’s issue.
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SkyTeam HK LoungeSkyTeam has officially opened its lounge at Hong Kong International Airport. The facility can seat up to 230 passengers and offers a range of high-end amenities, such as a yoga room, noodle bar, a living wall, work stations, shower facilities, hot and cold buffet, extensive bar selection, complimentary Wi-Fi access and more. The fourth in a growing of-fering of SkyTeam-branded lounges around the world, it is available to first and business class passengers and elite plus members flying on all 12 member airlines serving the air-port. It is located at Terminal 1 and is open daily between 0530 and 0100.
More Wine On CXC a t h a y Pa c i f i c A i r w a y s h a s introduced a new selection of wines for its first and business class pas-sengers. It has introduced three red and two white wines from Bordeaux to its first class wine list; whilst four Argentinian red wines will be avail-able to business class passengers from Dec on its long-haul flights.
Qantas rolled out its prepaid travel money card, Qantas Cash in New Zealand as part of its QF Frequent Flyer membership card. Up to nine different currencies can be preloaded to the card and used at participating MasterCard locations worldwide. QF Frequent Flyer mem-bers also earn QF Points on eligible spend.New Zealand, home to the pro-gramme’s second-largest membership base, is the first country outside Aus-tralia to have access to Qantas Cash,
New QF Cash Cardssays QF Loyalty ceo Lesley Grant. “We know New Zealanders love to travel and we want to give them more choice with products like this to support those experiences.Qantas Cash cardholders can lock-in exchange rates at the time of foreign-currency being loaded, before they travel—and another selling point it that there are no load, reload or monthly fees charged, adds Grant.
Transit Hotel With An Airside PoolThe world’s only hotel to offer an outdoor swimming pool and pool-side bar in the airside restricted area has opened in Singapore. Aerotel is a new concept for the Plaza Premium Group and has had its soft opening at the Departure Transit Lounge of Terminal 1 in Singapore Changi Airport (above Gate D41), with subsequent openings in Abu Dhabi International Airport and London Heathrow Airport next year. The group also announced it will be opening Plaza Premium Lounges at Taiwan Taoyuan Airport and Galeão International in Rio de Janeiro in the next few months.
JQ Issues ApologyJetstar has apologised to a female passenger after a male flight at-tendant asked her how many weeks pregnant she was—when in fact she wasn’t pregnant. The offended pas-senger took to social media to vent her frustration on JQ’s Facebook page, saying it made her feel self-conscious, and angry that she did not get an apology. JQ has since called the passenger to offer an apology as well as a $100 voucher. The question some are now asking is when, and when isn’t it, ap-proriate to ask ‘that’ question.
New Allianz AppointmentAllianz Global Assistance has hired Chantal Tawhai as a new mem-ber for its local a c c i d e nt a n d h e a l t h t e a m . AGA says it ex-pects to make f u r t h e r a p -pointments and announcements re g a rd i n g i t s corporate travel offering in the com-ing months.
Clients will soon have the chance to visit Australia’s World Heritage-listed Fraser Island when sailing with P&O Cruises. The line has announced it will make two calls to the world’s larg-est sand island next year, located off the southern Queensland coast.
Pacific Aria and Pacific Eden, the latest additions to the P&O Cruises fleet, will call at Fraser Island 03 Apr and 12 Dec, respectively—the first of a number of calls to the island. Carnival Australia chief executive Ann Sherry says it is working with the Queensland Government, Queensland National Parks, Kingfisher Bay Re-sort and the Fraser Coast Region in order to make sustainable cruise tourism part of Fraser Island’s visitor experience. “Visiting Fraser Island by cruise ship with its 184,000 hectares of diversity from pristine beaches, lake and sand cliffs to rainforests will be a unique experience for our cruise travellers,” she says. Queensland Minister for Tourism Kate Jones welcomed the announce-ment and hopes it will encour-age cruisers to explore more of Queensland. “We’ll now see more visitors enjoying Fraser Island’s nat-ural beauty, which is great news for local tourism operators. We hope that the incredible experiences visitors will have on Fraser Island make them want to return to Queensland again,” she says. Clients visiting Fraser Island on-board Pacific Aria will sail roundtrip from Brisbane in Apr and onboard Pacific Eden they will sail on a roundtrip cruise from Sydney in Dec.
Another Ship To ChinaMSC Cruises is the latest cruise line to announce its commitment to the Chinese market, with MSC Lirica set to serve the Chinese home market from Shanghai come May 2016. In collaboration with China tourism service provider CAISSA Touristic Group, MSC Lirica will be designed to meet the needs of the Chinese consumer.
Cruise To Fraser Island With P&O
Patagonia Cruise SaleViva Expeditions and Chimu Adven-tures are offering 20% off selected Cruceros Australis Patagonia cruises, with 18 sailing dates Nov-Apr, for bookings to 30 Nov. Clients can get up close to hidden glaciers, walk amongst a Penguin Colony of over 70,000 birds, navigate around and land on Cape Horn, learn about the Yamana culture and more. Ushuaia to Punta Arenas is from $2915; Punta Arenas to Ushuaia is from $3535; Ushuaia roundtrip is from $1829; and Punta Arenas roundtrip is from $2915.
Virtuoso, Uniworld DealVirtuoso Asia Pacific has partnered with Uniworld Boutique River Cruises, the first cruise company to be added to the network in nearly five years.
Fly/Cruise SpecialA z a m a r a C lu b Cr u i s e s h a s a 16-night cruise ex Dubai to Athens, including return Emirates airfares ex AKL, WLG or CHC to Dubai, returning ex Athens, advises GO Holidays. Departing 01 May 2016, it is priced from $7019 until 30 Nov, unless sold out prior. GO has full details.
Book now to secure great prices for travel until May 2016.
PER Airport BusPerth will offer its first direct bus route from the CBD to the city’s airport precinct from Sun (01 Nov), advises Tourism WA. Bus number 380, named after the world’s largest passenger airliner, will run every half hour from the Esplanade Busport, via Burswood Station, Victoria Park transfer station and Belmont Forum Shopping Centre to the airport pre-cinct at Terminals 1 and 2. Late night services will run every hour, adds the STO. The buses will meet 92% of departing flights, have luggage racks and cost a standard two-zone fare.
Exodus SavingsAdventure World reminds agents if they book clients on an Exodus holiday (excluding Polar) and pay the deposit before 31 Oct, Adven-ture World will apply a discount of the deposit value to the booking – a maximum of $330 or 10%. High-lights include a 14-day Indochina & Angkor cycling tour, where clients will explore Angkor, the rice paddies and waterways of the Mekong Delta, as well as street life of Saigon, It is priced from $3420pp with many in-clusions. See adventureworld.co.nz/cambodia/cycle-indochina-angkor/
Aloha Fare ExtensionAir New has extended the sales of its current short-life Honolulu fares for sales now to 11 Nov. Wholesaler levels are also available. The GDS and airnzagent.co.nz are being updated.
Lonely Planet’s annual collection of the best trends, destinations, journeys and experiences for the upcoming year have debuted in its 11th edition of Best in Travel 2016 publication. Especially handy for clients who know they want to travel next year, but aren’t entirely sure where to go, the publica-tion features the best countries, cities, regions and more. Lonely Planet’s top 10 countries for travellers to visit in 2016 are Bo-tswana, Japan, USA, Palau, Latvia, Australia, Poland, Uruguay, Greenland and Fiji. Meanwhile its top 10 cities include Kotor, Quito, Dublin, George Town, Rotterdam, Mumbai, Fremantle, Manchester, Nashville and Rome. Ad-ditionally, Waiheke Island has been named one of the world’s top 10 re-gions for next year. The travel bible has dubbed the island the ‘playground of the gods’ and ranked it number five in the top 10 regions list, alongside Transylvania, West Iceland, Valle de Vinales and Friuli’s wine regions in Italy. Rounding out the top 10 spots is the Auvergne region, Hawaii, Bavaria, Costa Verde and St Helena. Clients will also find Lonely Planet’s recommendations for the best value destinations; best animal adventures for families; most accessible destina-
tions; best places to elope; best places to seek silence; and best burger expe-riences, just to name a few.Travel Today has a trade-only discount of 20% off all Lonely Planet titles. For further details, CLICK HERE
Lonely Planet’s 2016 Best Travel List
Kew Opening TmesKew Gardens has revised its open-ing hours in line with other London visitor attractions. The gardens are now open daily from 1000 to 1615, through to 31 Dec.
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Special Broker InviteViva E x p e d it ions a nd Ch i mu Adventures are staging a Latin Amer-ica & Antarctica update (and lunch) specifically for travel brokers in the Waikato region 17 Nov.The company’s Rachel Williams says it has an expanded new Chimu Adventures product range to update brokers on as well as some ‘exciting changes’ to its group tour offering. “Also with Air New Zealand flights to South America starting later this year it is a great time for brokers to brush up on their knowledge of Latin America so they can convert enquiry into high yield sales,” adds WilliamsTo RSVP for the lunchtime event, mail [email protected]
Clients will soon have a number of additional flight options to and from Brisbane Airport this summer as Qantas, Virgin Austra-lia, Jetstar and Tigerair commit 480,000 additional seats to the Brisbane domestic market on key trunk and leisure routes. QF will increase its Brisbane-Sydney frequency by 23 return services per week, of which 10 will be operated with A330-200 aircraft, providing an additional 10,300 seats per week. Meanwhile QantasLink will up-gauge some of its Brisbane-Hamilton Is-land services from a turbo prop to a B717-200 aircraft, creating an addi-tional 400 seats per week and adding 600 seats to the Brisbane-Newcastle route. VA is adding additional services to its Brisbane-Perth and Brisbane-
More Air Services For Brisbane
Sydney routes creating an additional 1050 and 1760 weekly seats respec-tively, while also up-gauging its Bris-bane-Canberra service to a larger B737-800 aircraft, resulting in an additional 600 seats per week. JQ has committed 50,000 extra seats between Brisbane and Sydney over the summer, while adding an addi-tional 10,000 seats between Brisbane and Cairns. Another 10,000 seats are set to be added on a number of other routes. And Tigerair has committed 74,000 more seats, spread over the five routes it operates to/from Brisbane, including Sydney, Melbourne, Ad-elaide, Cairns and Darwin.
Port Douglas EventsSheraton Mirage Port Douglas Resort is offering a number of meeting and conference incentives for book-ings by 01 Dec. Clients will receive exclusive savings and bonus SPG Starpoints, plus they can select two value adds, including high speed SPG internet access in guestroom, dou-ble SPG Starpoints, double compli-mentary room allocation or double room upgrade allocation. The offer is valid for groups with a minimum 30 rooms per night and for stays to 31 May. E-mail [email protected]
Fields Of LavenderClients can immerse themselves in the sight and scent of lavender at Port Arthur Lavender. Nestled within 18 acres of lavender, rainfor-est and lakes overlooking the ocean at Long Bay, Port Arthur Lavender’s visitor centre and café showcases use of the flower, a functioning oil distillery and modern cuisine. See portarthurlavender.com.au
KL City PassClients heading to Kuala Lumpur can now visit various tourist sites without cash thanks to the new KL PASS. The pass provides access to numer-ous attractions in and around Kuala Lumpur and comes with a number of benefits. Clients can skip queues with fast track lanes, make the most of dining and retail discounts and offers, use the hop-on hop-off tour bus and more. The KL PASS also comes with a complimentary pocket-sized guide-book, packed with useful informa-tion on the participating attractions and establishments. The pass comes in validities of one, three and six days for both adults and children.It is available for purchase on-line at klpass.com as well as in the city and at the airport.
NOVEMBERExotic Holidays RoadshowHamilton: Mon 16, Little India, 1730. Auckland: Tue17, India Gate, 1730. New Plymouth: Wed 18, Pankawalla, 1730.Christchurch: Thu 19, Kinara, 1730. Dunedin: Fri 20, Little India, 1730. Wellington: Mon 23, Tulsi, 1730. Napier: Tue 24, Indigo, 1230. Hastings: Tue 24, Star of India, 1730. Tauranga: Wed 25, Little India, 1730.
FEBRUARY 2016Brand USA - Discover America EventsChristchurch: Mon 22, Rydges Latimar Hotel, 1700-2130.Auckland: Tue 23, The Cloud, Queens Wharf, 1700-2130.
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SPANTO has reported a good turn-out at its last two roadshow events, in Tauranga and Rotorua . Agents from the regions caught up with reps from Fiji Tourism, Cook Islands Tourism, Tahiti Tourism, Vanuatu Tourism, Niue Tourism and New Caledonia Tourism.As well as the presentations, there were South Pacific packages up for grabs at each event.In Tauranga, Gina Fowler of Flight Centre Bethlehem won Air New Zea-
More SPANTO Winners, Updates
land return flights to Rarotonga for two, airport transfers, three nights at Sunset Resort and three nights at Palm Grove (including daily break-fasts), a Koka Lagoon Cruise for two and dinner at Club Raro. Further south, Amanda Aldridge of Flight Centre Rotorua won NZ flights for two to Niue and seven nights (in-cluding breakfasts) at Scenic Matavai Resort Niue. SPANTO has thanked the Kiwi trade for its support and is now working on its 2016 roadshow events, which will be announced in due course.Pictured: 1 All smiles at the Rotorua SPANTO Event. 2 Danika from Cook Islands Tourism with Tauranga prize winner Gina Fowler. 3 Susie Williams from Niue Tourism with Rotorua event prize winner Amanda Aldridge. 4 Sally from New Caledonia Tourism.
Kiwis More AdventurousTurkey, Slovenia and Malta are the up-and-coming summer destinations for Kiwis travelling to the UK and Europe in 2016, says House of Travel. While Kiwi leisure travellers ap-preciate European destinations that have some parallels with New Zea-land, thanks to the availability of information and more airlines to travel with, many are becoming more adventurous in where they travel to says commercial director Brent Thomas. “Key destinations such as the UK, It-aly and France continue to be hugely popular with Kiwis, but we’re seeing growth in other European countries too. Growth in leisure travellers to Turkey has been exponential in 2015 and Slovenian visitors tripled between 2014 and 2015.” Thomas added that they’re expecting to see continued growth in Kiwis travel-ling to both these destinations.
Aloft’s Texas DebutStarwood Hotels & Resorts’ Aloft brand will soon make its debut in Allen, Texas. Located within the Watters Creek at Montgomery Farm mixed-use development, Aloft Allen is set to open in Mar 2018. Facili-ties will include an outdoor splash pool, a 24-hour gym, the brand’s signature W XYZ bar and re:fuel at Aloft as well as meeting space. Just minutes from downtown, the prop-erty will be convenient to Dr Pepper StarCentre, Allen Premium Outlets, Allen Event Centre, Heard Natu-ral Science Museum and Wildlife Sanctuary and McKinney National Airport.
Excite AppointmentExcite Holidays has appointed An-drew Yell as the company’s general manager global sales. Yell will b e m a n a g -ing the online travel whole-saler’s g lobal sales team, in-ternational con-tracting team as well as leading the company’s strategic expansion into new markets.
Latest Raro DealsGO Holidays has Rarotonga holidays on sale now, with deals for families and couples, flying Air New Zealand (seat + bag) ex Auckland to Raro-tonga. There’s family holidays with flights and five nights at Club Raro Resort from $789pp; or flights and five nights at The Edgewater Resort & Spa from $869pp. For couples, flights and five nights at Sunset Resort Rarotonga is from $1249pp; flights and five nights at Crown Beach Re-sort & Spa from $1659pp; or flights and five nights at Manuia Beach Re-sort from $1519pp. On sale to 02 Nov for travel 31 Jan-30 Jun. Closeouts apply. GO has details.
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VA & NZ Experience Australia Famil Incorporating Tabs On TravelWed 28 Oct 15 p7
Kangaroo Island has long been a favourite playground for visitors to South Australia, in particular families, thanks to its abundant beaches and wildlife.The famil group explored the island on a one-day Highlights tour with SeaLink, including a guided walk on the beach among a colony of rare sea-lions.Then it was off to Vivonne Bay Bis-tro for a two-course lunch before spending the afternoon at Flinders Chase National Park, renowned as a sanctuary for native animals includ-ing kangaroos, wallabies, koalas and echidnas.The tour took the group to the rug-ged southern coastline for a walk on the Remarkable Rocks and Admirals’ Arch, providing great photo opportu-nities and views.Admiral’s Arch boardwalk takes visi-tors down a cliff face to reveal the
Adventures On Kangaroo Island
archway, a natural nursery for New Zealand fur seals.SeaLink offers the only connection between South Australia and Kanga-roo Island. See sealink.com.au
New Kangaroo Is. TourS e a L i n k h a s p a r t n e re d w i t h Kangaroo Island Wildlife Safaris to launch a new Dudley Peninsula Scenic and Wine coach tour on Kan-garoo Island, which can be combined with a visit to the Penneshaw Mar-kets. Highlights include the chance to enjoy local produce; explore the landscapes of the Dudley Peninsula; look out for kangaroos and wallabies; visit a local cellar door for wine tast-ing and more. The tour operates on the first Sun of each month when Penneshaw Market days operate and is priced from AUD112 per adult and AUD92 per child. For full details see sealink.com.au
1 Janine Taylor, House of Travel; Gaylene Solly, House of Travel; and Terressa Azevedo, Air New Zealand Holidays. 2 Helanee Smith, Flight Centre Browns Bay; Gracia Lock, Air New Zealand; and Shareen Lacey, Ponsonby Flight Cen-tre. 3 Lesley Masters, Master and Kent Travel Associates. 4 Terressa Azevedo, Air New Zealand Holidays. 5 Julie Sievright, United Travel Taupo with Lesley Masters, Master and Kent Travel Associates. 6 Some of the locals. 7 Gracia Lock, Air New Zealand. 8 Dalena Rochat, United Travel Katikati.
