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Our ImpactAlberta Credit Unions:

Our financial co-operative community consists of …

Member Impact

Community Impact

616,000members

19credit unions

197branches

3,264employees

$25.478billion in assets

Unlimiteddeposit guarantee coverage

First for Customer Service Excellence

(13th consecutive year)

First for Branch Service Excellence

(13th consecutive year)

$79.8 millionshared with members

Alberta credit union members democratically elected to govern Alberta’s credit unions

In 2016, Alberta credit unions contributed:

Branch locations ATMs

Supporting credit union competitiveness

Working toward on increased awareness Streamlining our process

Digital it is Enabling our payments future

Collaborating our services Supporting credit union readiness Being a community partner Solving common issues

Generation who? Engage how?

Confusion

Cybersecurity is non-negotiable Embrace analytics

Dashboard

2017Highlights

Trending Now

CEO powerpoint

Collaborating our servicesBranch locations Gifts in Kind

Scholarships and Bursaries Payments Future Direction

Collaborative SolutionsCommunity Organizations

Awareness StrategyGR Advocacy Strategy

Supporting credit union competitiveness

Each One Teach One is a financial literacy initiative that trains employees from credit unions to teach basic financial skills in communities

As of 2018, there are 13 Each One Teach One coaches from 6 credit unions in Alberta

200

donations

$1.1 milliondonations-in-kind

$171 thousandfinancial services for community organizations

$2.7 million

sponsorships

$2.5 millionscholarships & bursaries

$72 thousand

of credit union employees participate in community activities / organizations representing their credit union

90%

About Alberta Central

Alberta Central® is the central banking facility, service bureau and trade association for the province’s credit unions. We advocate for the financial cooperative model, providing leadership and support.

M I S S I O NM I S S I O N

V I S I O NV I S I O NV I S I O NWe help credit unions achieve success by providing collaborative solutions that support their business needs.

Alberta Central will think and act with an unwavering focus on delivering

value to credit unions.

1901First loans based on a borrower’s character

1933First payroll deduction service for deposits and loan payments

1959First open mortgages in Canada

1961First financial institutions to lend to women in their own names

1977First full-service ATMs

1967First to offer daily interest savings

1980First home equity lines of credit

1982First debit card service

1986First ethically screened mutual funds

1988First registered education plans

1995First fully functional online banking

1996First branchless bank

2013First mobile cheque deposit app

2014First social impact bond publicly launched in Canada

2014First loans offered as an alternative to payday lenders

2016First socially responsible GICs in Canada

2016First to offer mobile pay in Canada

C R E D I T U N I O N S A N D I N N OVAT I O NC R E D I T U N I O N S A N D I N N OVAT I O NC R E D I T U N I N S A N D I N N OVAT I O N

C R E D I T U N I O N S A N D I N N OVAT I O NC R E D I T U N I O N S A N D I N N OVAT I O NC R E D I T U N I O N S A N D I N N OVAT I O N

We have a proud history of innovation in Canada that we will continue to build on.

*Source: Canadian Credit Union Association’s, “2017 Credit Union Community & Economic Impact Report”

We are proactive

Two Alberta credit unions have introduced small, affordable loans as an alternative to high interest loans from payday loan companies.

Alberta Central is the first national credit union central to join the Co-operative Development Foundation of Canada’s (CDF) Breaking New Ground Campaign by pledging $63,000 per year for three years towards building thriving global communities through co-operatives.

Bill 32, the Credit Union Amendment Act, is the first major amendment to credit union legislation in 30 years and will serve to further enhance the competitiveness and sustainability of Alberta credit unions, which in turn will provide further benefits to Albertans and Alberta businesses and the provincial economy.

Small affordable loans

Co-operative Development Foundation Bill 32

As I learned more about the credit union model, I was happy to find that a financial institution shared my values-based approach to business.”

Gerrit, Alberta credit union member and business owner

We are secure and prudent leaders

%2.01.81.61.41.21.00.80.60.40.20.0

2011 2012 2013 2014 2015 2016

Average credit union loss

0.48%Average bank loss

1.09%

Average % of six banks Credit unions

Business Impact

Credit unions take care of their members, which means I get to help people every day.”

Imelda, Alberta credit union employee

+ 7%Agricultural lending

$997million

+ 2.4%Commercial lending

$6.594billion

+ 4.1%Residential lending

$12.437billion

We are lending to Albertans

$21.956billion

Total Loans:

$81We are strengthening Alberta’s economy

Net Income after dividends & taxes

Dividends & patronage

Taxes (Federal, Provincial & Municipal)

million $80million

$43million

$204million

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Summer 2018