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Essential Information for
Albertans from Alberta
Health and Wellness
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Alberta Health Care
Insurance Plan
The Alberta Health Care Insurance Plan
provides eligible residents of Alberta and their
dependants with:
coverageformedicallyrequired
servicesprovidedbyphysicians;
coverageformedicallyrequiredoral
andmaxillofacialsurgeryand
medicallyrequireddentalservices;
coverageformedicallyrequiredstays andservicesinAlbertahospitals;and
somecoverageforservicesprovided
byoptometrists,chiropractorsand
podiatrists(servicesmustbeprovided
in Alberta).
TheScheduleofBenets,whichlistservices
andratespaidfortheseservices,are
available on the Alberta Health and Wellnesswebsite at www.health.alberta.ca.
Alberta Personal Health Card
Personal Health Number
Gender Birthdate
Year Mo Day
You are eligible for health insurance coverage provided you are a resident of Alberta.
Please protect this card.
12345-0000
Jane Lisa Doe
1960/11/16
Sample
F
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Table of
Contents
Eligibility
Registration
Changes to Coverage
Benets
Exclusions
ProgramsandBenetsforSeniors
SupplementaryCoverage
(Alberta Blue Cross)
TravelandTemporaryAbsence
Moving
Other Health Care ServicesContact Alberta Health
and Wellness
4-5
6
7-8
9-12
13-14
15
16-18
19-23
24-25
26-27back
cover
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Allpermanentresidents
ofAlbertamustregister
themselvesandtheir
dependants (if applicable) with the
Alberta Health Care Insurance Plan.MembersoftheCanadianArmedForces,
theRoyalCanadianMountedPolice,and
federalpenitentiaryinmatesarenoteligible
forcoverage,buttheirdependantswho
residein Alberta are.
An Alberta resident is dened as aperson who is:
legallyentitledtobeortoremainin
Canadaandmakeshis/herpermanent
homeinAlberta;
committedtobeingphysicallypresent
inAlbertaforatleast183daysina 12-monthperiod.(Note:AlbertaHealth
andWellnessconsiderstemporary
absencesasperiodsofphysicalpresence);
notclaimingresidencyorobtaining
benetsunderaclaimofresidencyin anotherprovince,territoryorcountry;
anyotherpersondeemedbythe
regulations to be a resident but not
includingatourist,transientorvisitorto Alberta.
For the purpose of Alberta Health Care
Insurance Plan coverage, a dependant is
dened as:
aspouse(marriedcouplesthatreside
togethermustregistertogether;
Eligibility
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separatedcouplesmayregistertogether
orseparately;divorcedcouplesmust
registerseparately);
anadultinterdependentpartner*
(mayregistertogetherorseparately) asinglechildand/oranadoptedchild,
under21yearsofageandwholly
dependentonhis/herparent(s).Incases
ofseparationordivorce,thecustodial
parent should register the child. In cases
ofjointcustody,thechildisregisteredon
theaccountagreedtobybothparents,
generallywiththeparentthechildresides
withthemost;
afosterchildand/orwardofthecourt,
ifanincometaxdeductionwasclaimed;
asinglechild21yearsofageorolder
andwhollydependentontheparent(s)
becauseofaphysicalormentaldisability;and
asinglechildunder25yearsofageand
enrolledinthreeormorecoursesatan
accredited educational institute. Proof of enrolmentmayberequired.
*An adult interdependent partneris a personwho lives with another person in a relationship ofinterdependence:
foracontinuousperiodofnotlessthan threeyears;or
ofsomepermanence,ifasaresultofthe relationshipthepartnershaveachildby birthoradoption;or
ifthepartnershaveenteredintoanadult interdependentpartneragreementas
provided for in theAdult InterdependentRelationships Act. TheAdultInterdependent Relationships Actmaybe
viewedatwww.qp.gov.ab.ca. 5
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Registration
AllresidentsofAlbertamustregister
themselvesandtheireligibledependantswith
the Alberta Health Care Insurance Plan.
Newandreturningresidentsarerequiredto
providedocumentsthatprovetheiridentity,legalentitlementtobeinCanadaandAlberta
residencywiththeirregistrationforms.
Registrationformsareavailablefrom
employers,associations,unions,anAlberta
HealthandWellnessofce,orfromtheAlberta Health and Wellness website at www.
health.alberta.ca.
Registration is required by law,however,
Albertansmaychoosetoformallyoptoutof the Alberta Health Care Insurance Plan.
Please contact an Alberta Health and
Wellnessofcefordetails.
Followingregistration,AlbertaHealthandWellness sends each person their Alberta
Personal Health Card with their personal
healthnumber.YourAlbertapersonalhealth
carenumberandcardareyourpersonal
keytopublicly-fundedhealthservices,and
theyarealinktoyourhealthinformation.No
oneelsehastherighttousethem.Toreport
casesofsuspectedmisuseofahealthcare
cardornumbercalltoll-free:
1-866-2785104
Please note:Youmaybeaskedtoshow
pictureidenticationaswellasyourpersonalhealthcardwhenyouobtainhealthservices.
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Changes to Coverage
Toensurethatregistrationinformationstays
current,pleasenotifyAlbertaHealthand
Wellnessofanychangesthatmayaffectyour
coverage.Thisincludesaddingorremovinga
dependantfromyouraccountandchangesofnameoraddress.
Adding a dependant (Referbacktopages4and5foralistofwhoqualies
as a dependant.)If Alberta Health and Wellness receives
noticationwithinonemonthoftheevent
(e.g.marriage,adultinterdependentpartner
relationship),thedependantisaddedtothe
accountthedateoftheevent.Otherwise,thedependantisaddedtherstdayofthemonth
followingnotication.
Deleting a dependant
If Alberta Health and Wellness receives
noticationwithinonemonthoftheevent
(e.g.divorce,childleaveshome),the
dependantisdeletedfromtheaccount
thedaybeforetheevent.Otherwise,thedependantisdeletedthelastdayofthe
monthinwhichnoticationisreceived.
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Newborn baby
Most babies born in
Alberta hospitals are
registeredbythehospital
and coverage is effective
the date of birth. If the
hospitaldidnotregisterthebaby,coverage
can still be effective the date of birth if
noticationisreceivedwithinthreemonthsfromthedateofbirth.Otherwise,theeffective
dateisdeterminedatthetimeofnotication.
IfthebabysAlbertaPersonalHealthCardis
notreceivedwithinamonthofregistration,or
iftheinformationonthecardisnotcorrectorcomplete,pleasecontactanAlbertaHealth
andWellnessofce.
Name and address changes
ItisimportanttonotifyAlbertaHealthand
Wellness of changes as soon as possible.
ChangescanbemadebyllingoutaNotice
of Change formavailablefromemployers,
associationsorunions,oranAlbertaHealthandWellnessofce.Changescanalsobe
madeatanyAlbertaRegistryAgentorfrom
the Alberta Health and Wellness website at
www.health.alberta.ca.
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Benets
Albertans who are registered with the Alberta
Health Care Insurance Plan are entitled to
anumberofhealthcarebenets.These
benetsmaybepaiddirectlybytheAlberta
HealthCareInsurancePlanortheymaybeprovidedbyahealthregionortheAlberta
CancerBoard.Benetsforhealthservices
covereddirectlybytheAlbertaHealthCare
InsurancePlanarepayablewhetherthey
are obtained within Alberta or elsewhere inCanada,withtheexceptionofprivatefacility
fees. The Alberta Health Care Insurance
Planpaysmedicalbenetsaccordingtothe
ratesestablishedbyotherprovincial/territorial
health plans.
Physician services
The Alberta Health Care
Insurance Plan provides full
coverageformedicallyrequired
servicesprovidedbyphysicians.
Physiciansareinthebestpositiontoadvise
which health care services are covered.
Alternatively,thisinformationisintheScheduleofMedicalBenets,whichare
available on the Alberta Health and Wellness
website at www.health.alberta.ca.
Oral and maxillofacial surgery anddental services
Somespecicdental/oralandmaxillofacial
surgeryservicesperformedbyadentistare
fullycovered.Examplesofinsuredservices
includecystremoval,jointandjawsurgeryandbonegrafts.Toothrelatedtreatmentsare
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Benets
Continued ...
not an insured service. Dentists cannot
charge their patients for insured services
coveredbytheAlbertaHealthCare
InsurancePlan.However,dentistscan
charge for uninsured services (such asx-rays)theyperforminassociationwithan
insuredservice.Askyourdentistformore
details.
Chiropractic servicesBenetsforchiropracticvisitsandx-rays
arepayableatspecicratesperserviceto
amaximumof$200perpersoninabenet
yeariftheservicesareprovidedinAlberta.
ChiropractorscanchargemorethanwhattheAlbertaHealthCareInsurancePlanpays.
Thepatientortheirsecondaryinsureris
responsibleforpayingtheseadditionalcosts.
Askyourchiropractorformoredetails.
Podiatry services (foot care)
Benetsforsomeservices
providedbyapodiatristare
payableatspecicratesperservicetoamaximumof$250
perpersoninabenetyearifthe
services are provided in Alberta.
Podiatristscanchargemorethan
what the Alberta Health Care Insurance Planpays.Thepatientortheirsecondaryinsurer
isresponsibleforpayingtheseadditional
costs.Askyourpodiatristformoredetails.
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Optometric services (vision)
Benetsarepayableifthe
services are received in
Alberta.Benetsarelimited
toonecompleteexam,onepartialexamandonediagnostic
procedureperbenetyearforchildren
under19yearsofageandseniors65
yearsofageandover.Thereareadditional
benetsforsomeconditions.Optometrists
cannot charge their patients for services
coveredbytheAlbertaHealthCare
InsurancePlan.Askyouroptometristfor
moredetails.
Hospital services
Alberta Health and Wellness provides
fundingtohealthregionsformedically
requiredinpatientandoutpatienthospitalservices. There is no additional charge to
Albertans for insured hospital services.
However,ahospitalcanchargefornon-
insuredservices(e.g.private/semiprivate
room).
Insured hospital services include:
medicallyrequireddiagnostic,clinical
laboratoryandnursingservices;
medicationsgiventohospitalinpatients (patientsmayhavetopayfor
prescriptionmedicationsprovidedin
hospitaloutpatientdepartments);and
accommodationatastandardward
rate(semi-privateorprivate
accommodationandsomeother
services are not covered).
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Services covered by the Alberta Health
Care Insurance Plan and the amounts
paid for health services are subject to
change. Discuss coverage with a doctor
or other health care provider, refer tothe Alberta Health and Wellness website
at www.health.alberta.ca, or contact
an Alberta Health and Wellness ofce
about coverage for a treatment before
proceeding.
Statement of Benets Paidis a list of
practitioner services a person received
duringaspeciedperiod.Astatementcan
beobtainedfreeofchargeforthemostrecentcompletebenetperiod(July1to
June30),plusthecurrentyeartodateby
calling the Alberta Health and Wellness
automatedrequestsystemat780-427-0845
withinEdmonton.Tocalltoll-freefromwithin
Albertadial310-0000,then780-427-0845
whenprompted.Statementscanalsobe
requestedforuptosevenbenetyearsat
achargeof$63.60perrequest. Requestsfor statements that cover more than
the free period must be in writing and
accompanied by a cheque or money
order.
Please note:TheStatementofBenetsPaid
does not include hospital services. The cost
oftheseservicescanbeobtainedfromthe
hospitalthatprovidedthem.
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Exclusions
SomeservicesareNOTcoveredbythe
Alberta Health Care Insurance Plan.These
include,butarenotlimitedto:
cosmeticsurgery,
experimentalprocedures,
researchprogramprocedures,
transportationcosts(contactyour
healthregion),
medicaladvicebytelephone(unless
otherwise stated in the Schedule of
MedicalBenetsorScheduleofOraland
MaxillofacialSurgeryBenets),
medical-legalservices,
anestheticchargesforservicesnot
coveredbytheAlbertaHealthCare
Insurance Plan (for dental service
exceptions,pleasecontactthedentist performingtheservices),
routineeyeexamsforresidents19to64
yearsofage,
routinedentalcare,dentures,
eyeglasses,
hearingaids(contact780-427-0731
inEdmontonortoll-freewithinAlbertaat
310-0000,then780-427-0731when promptedtodetermineifcoveragefor
these services is available through the
AlbertaAidstoDailyLivingprogram),
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Exclusions
Continued...
medicalandsurgicalappliances/supplies
(contact780-427-0731inEdmonton
ortoll-freewithinAlbertaat310-0000,
then780-427-0731whenpromptedto
determineifcoveragefortheseservices is available through the Alberta Aids to
DailyLivingprogram),
clinicalpsychologistservices,
prescriptiondrugs(government sponsoredsupplementarycoverageis
availablefromAlbertaBlueCrosssee
pages16and18),
third-partymedicalservices(e.g.for employment,insuranceorsports
purposes;andfordriverslicensesfor
individualsunder74.5yearsofage),
immunizations(contactyourlocalhealth
regionforexceptions),
servicesprovidedbyanacupuncturist,
licensedmassagetherapist,midwife,
homeopath,socialworkerornutritionist,
chiropracticservicesprovidedunder
theDiagnosticandTreatmentProtocols
Regulation for the diagnosis and
treatmentofminorinjuriesresultingfrom
motorvehicleaccidents, somehospitalservices,suchasaprivate
orsemi-privateroom,
chiropractic,podiatryandoptometric
services obtained outside Alberta.
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Programs and Benets
for Seniors
Alberta Blue Cross Coverage forSeniors
Alberta Health and Wellness provides
seniors and the dependants covered on their
accounts with Alberta Blue Cross coverage atnocost.Thisissupplementarycoveragefor
prescription drugs and other services. Seniors
mustprovideproof of their age to receive this
benet.
Optical and Dental Assistance for Seniors
ProgramsareavailablethroughSeniorsand
CommunitySupports.Formoreinformation
onthesetwoprograms,contacttheSeniors
InformationLineinEdmontonat
780-427-7876,toll-free for the rest of Alberta
at1-800-642-3853, or visit the website at
www.seniors.gov.ab.ca.
Acomprehensivelistofservicesforseniors
is in the Seniors Programs and Services
Information Guide.Toobtainacopy,contact
theSeniorsInformationLineinEdmontonat
780-427-7876,toll-freefortherestofAlbertaat1-800-642-3853,orvisitthewebsiteat
www.seniors.gov.ab.ca.
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Supplementary Coverage
(Alberta Blue Cross)
Alberta Health and Wellness funds the
following Alberta Blue Cross non-group
supplementaryhealthcareplans.
Alberta Blue Cross Non-GroupCoverage
Coverage is available to residents under
theageof65yearssubjecttothepayment
ofpremiums.Thiscoverageprovidesthe
followingbenetswithsomerestrictionsand/ormaximumlimits:prescriptiondrugs;
ambulanceservices;clinicalpsychological
services;homenursingcare;prostheticand
orthoticbenets;mastectomyprosthesisand
hospitalaccommodationinaprivateorsemi-
privateroom.
Multiple Sclerosis (MS) drug coverage is also
available under the Alberta Blue Cross
Non-Groupplansubjecttopriorapproval
fromtheMSDrugReviewPanel.Coverage
isprovidedforspecicdrugsusedin
thetreatmentofrelapsing/remittingMS.
ApplicationsandmoreinformationareavailablebycontactinganAlbertaHealthand
WellnessofceorfromtheAlbertaHealth
and Wellness website at www.health.alberta.
ca.
Alberta Blue Cross Coverage forSeniors
Seepage15forinformationaboutthis
coverage.
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Payment Options
Pre-Authorized Payment Plan
ThePre-AuthorizedPaymentPlanprovidesa
convenientandreliablewaytopaypremiums
monthly.Applicationsareavailableby
contacting an Alberta Health and WellnessofceorfromtheAlbertaHealthand
Wellness website at www.health.alberta.ca.
Premium Subsidy Program
Non-seniorAlbertanswithlowerincomes
areencouragedtoapplyforthePremium
SubsidyProgram,whichmayreduceyour
non-groupBlueCrossPremiums.Eligibility
forthisprogramisbasedontheaccountholders(and,ifapplicable,theirspouses
orpartners)taxableincomeforthetaxation
yearimmediatelybeforethesubsidyperiod
(April 1 to March 31).
Applicationsforthisprogrammaybe
submittedforthecurrentsubsidyperiod,plus
twopreviousperiodsimmediatelybefore
thecurrentsubsidyperiod.Applicationsand
informationregardingqualifyingtaxableincomelevelsareavailablebycontactingan
AlbertaHealthandWellnessofceorfrom
the Alberta Health and Wellness website
atwww.health.alberta.ca.Information
andapplicationsarealsoavailablefromemployers.
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Supplementary Coverage
Continued ...
Alberta Blue Cross Palliative CareDrug Coverage
AlbertaHealthandWellnessofferspremium-
free Alberta Blue Cross coverage for drugs
requiredbyresidentswhoarediagnosedaspalliative;whosephysiciansornurse
practitioner have applied for the coverage on
theirbehalf;andwhoarereceivingtreatment
athome.Applicationsandmoreinformation
areavailablebycontactinganAlbertaHealth
andWellnessofceorfromtheAlberta
Health and Wellness website at www.health.
alberta.ca.
Please note: Claims for any of the
government sponsored Alberta Blue
Cross Plans must be received by
Alberta Blue Cross within 12 months of
the service date to be considered forpayment.
Private health care insurance
Albertanscanpurchasesupplementaryhealthinsurancecoveragefromprivate
insurers to help with costs for services that
areonlypartiallycoveredornotcovered
bytheAlbertaHealthCareInsurancePlan.
Individuals interested in purchasing additionalhealthinsurancecoverageshouldspeak
withtheiremployerorcontactaprivate
insurerdirectlytodeterminewhatcoverage
is available. Supplementary health
insurance coverage cannot be purchased
through the Alberta Health Care Insurance
Plan.
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Travel and Temporary
Absence
Whentraveling,Albertansshouldalwayscarry
their Alberta Personal Health Card and show it
whentheyobtainhealthservices.
WhentravelingoutsideAlberta,itisimportantto note that the Alberta Health Care Insurance
Plandoesnotcoversomehealthservicesand
therearemaximumbenetsonsomeservices
thatarecovered.Hospitalservicesmustbe
providedinageneralorauxiliaryhospitaltobeeligible for coverage.
Tobeeligiblefortreatmentofdrugand/
oralcoholabuse,eatingdisordersorother
behaviordisordersoutsideAlberta,prior
approvalmustbeobtainedfromAlbertaHealth
and Wellness.
ResidentswhowillbeabsentfromAlbertaformorethansixmonths,arerequiredto
contactanAlbertaHealthandWellnessofce
before leaving to ensure Alberta Health Care
InsurancePlancoverageismaintained.
MoreinformationonAlbertaHealthCare
Insurance Plan coverage while traveling
outside Alberta is available on the Alberta
Health and Wellness website at www.health.
alberta.ca,inthebrochureTravel Health Insurance Matters,orby
contacting an Alberta Health
andWellnessofce.
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Travel and Temporary
Absence Continued ...
Travel within Canada
Claimsformedicallyrequiredphysician
and hospital services received elsewhere
inCanadaareusuallybilledautomatically
to the Alberta Health Care Insurance Plan(exceptphysicianservicesinQuebec).Travel
insuranceisrecommendedtocovercostsfor
ambulanceservices,privateandsemi-private
roomaccommodations.Medicalclaimsare
paid at the established rates of the province
orterritorywheretheserviceswereobtained.
Apatientmaybeaskedtopaydirectlyfor
oral surgical services received outside
Alberta.AclaimmaybesubmittedfortheseserviceexpensestotheAlbertaHealthCare
InsurancePlanforreimbursementatAlberta
rates.
Travel outside Canada
Costs for health care services obtained
outside Canada are high. Alberta Health
and Wellness recommends that everyone
purchase travel health care insurance,
even for short trips. To ensure travelinsuranceisadequate,travelersshould
considerallpre-existingconditionstheymay
have.Thiswillgreatlyreducetheriskofany
unexpectedmedicalcostsforthetraveler.
Travel health insurance is not available
through the Alberta Health Care Insurance
Plan. See private health insurance section
onpage18forinformation.
MoreinformationonAlbertaHealthCareInsurance Plan coverage while traveling
outside Alberta is available on the Alberta
Health and Wellness website at
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www.health.alberta.ca,inthebrochure
Travel Health Matters,orbycontacting an
AlbertaHealthandWellnessofce.
Out-of-countrypractitionerservices
arepayableatthesamerateanAlbertapractitionerwouldreceiveforthesame
orasimilarservice,ortheamountpaid,
whicheverisless.Themaximumamount
paid forinpatient hospital care provided
outsideCanadais$100perday(inCanadianfunds),andinpatienthospitalbenetsarenot
payableforthedayofdischarge.Amaximum
benetof$50(inCanadianfunds)ispayable
for one outpatient hospitalvisitperday.
Hospitalbenetsareinclusiveofx-rays,lab
tests,roomandboard,etc.
Temporary absence
ResidentsmustmaintaintheirAlberta
HealthCareInsurancePlancoverageifthey
temporarilyleaveAlbertaforanotherpartof
Canada and intend to return to Alberta within
12months,ortemporarilyleaveCanadaand
intendtoreturntoAlbertawithinsixmonths.
Iftheyleaveforalongerperiodoftime,but
intendtoreturntoAlbertatolivepermanently,
theymayapplyforthefollowingextensionsof
coverage:
uptotwoyears(24months)fortravel, personal visits or educational leave (sabbatical);or
uptofouryears(48months)for absencesduetowork,businessor
missionaryservice;or thedurationoftimetheresidentis enrolledasafull-timestudentatan
accredited educational institute.
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Travel and Temporary
Absence Continued ...
Temporary absence continued ...
ResidentsnormallyinAlberta183daysof
theyearremaineligibleforcoverage.Ifthey
areawaylonger,butAlbertaisstilltheir
permanentplaceofresidence,theyneedtocontact an Alberta Health and Wellness
ofce to apply for continued coverage.
Submitting a claim
Claimsforhealthservicesreceivedoutside
Albertaandpaiddirectlybytheindividual,
mustbesubmittedwithin365daysofthe
servicedate.Thiscanbedonebyllingout
theOut-of-ProvinceClaimforPhysician/PractitionerServices(AHC0693).Thisformis
availablebycontactinganAlbertaHealthand
WellnessofceorfromtheAlbertaHealth
and Wellness website at www.health.alberta.
ca.Copiesofpaidbill(s)mustbeincludedtobe processed.
Please note: Separate bills are needed
for hospital services and for practitioner
services.IfthebillsarenotinEnglish,theymustbetranslatedintoEnglishbeforethey
aresubmitted.
Claimformscanbesubmittedbyfaxto780-422-1958ormailedto:
Alberta Health and Wellness
Out-of-Country/Out-of-Province
Claims
POBox1360,StnMain EdmontonABT5J2N3
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Special out-of-country benetprograms
TheOut-of-CountryHealthServices
Committeemayapproveadditionalfunding
forpatientswhorequiremedicallynecessaryphysician,oralsurgeryandhospitalservices
not available in Canada. Applicants
requireareferralfromtheirphysicianwith
appropriatesupportingdocumentation.All
insuredelectivehealthservicesrequirepriorapprovalbytheCommitteetobeeligible
forpayment.Formoreinformationonthe
programvisittheAlbertaHealthandWellness
website at www.health.alberta.ca or call
780-422-0969inEdmonton,ortoll-freein
Albertaat310-0000thendial780-422-0969
whenprompted.
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Moving
Moving to Alberta
Whenmovingto Alberta
from another province or
territory,AlbertaHealth
Care Insurance Plancoverageiseffectivetherst
dayofthethirdmonthfollowingthedateof
arrival.Registrationmustoccurbeforethe
rstdayofthefourthmonthafterthedateof
arrival.Ifanapplicationforregistrationislate,AlbertaHealthandWellnesswilldetermine
thedatecoveragebecomeseffective.
Whenmovingtoorreturningto Alberta from
outside Canada,coveragemaybeeffectiveon the date of arrival if the application for
registrationissubmittedwithinthreemonths
of arrival. If the application for registration
islate,AlbertaHealthandWellnesswill
determinethedatecoveragebecomeseffective.Todetermineeligibilityrequirements
forthoseholdingtemporaryimmigration
documents,pleasecontactanAlbertaHealth
andWellnessofce.
Newandreturningresidentswhoare
applyingforcoveragewiththeAlbertaHealth
CareInsurancePlanarerequiredtoprovide
documentsthatprovetheiridentity,legal
entitlementtobeinCanadaandAlbertaresidency.Coveragecannotbeprovideduntil
Alberta Health and Wellness receives these
documents.
Please Note:IfapersonmovestoAlberta
priortotheirfamilyandthefamilyplanstomovetoAlbertawithin12months,coverage
mustbemaintainedintheprovince
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orterritorythefamilyislivingin.Alberta
Health Care Insurance Plan coverage should
beappliedforwithinthreemonthsofthe
arrivalofallfamilymembers.Coverageis
effectiveontherstdayofthethirdmonthafterthefamilysarrival.Ifthefamilywillnot
jointhepersoninAlbertawithin12months,
thepersonscoverageiseffectivetherst
dayofthe13thmonthfollowinghis/herarrival
in Alberta.
Moving from Alberta
Temporary move
Seetemporaryabsencesectiononpage22and23forinformation.
Permanent move
Whenmovingfrom Alberta to another
province or territory,AlbertaHealthCareInsurancePlancoverageremainseffective
forthebalanceofthemonthofdeparture,
plusthetwomonthsimmediatelyfollowing
departure. This ensures continuous health
care coverage until coverage in the newprovince/territorybegins.Anextramonthof
coveragefortraveltimecanberequestedif
required.
Whenmovingpermanentlyfrom Albertato another country,arrangementscan
bemadetoextendAlbertaHealthCare
Insurance Plan coverage for up to three
monthsfromthedateofdeparture.
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Other Health Care Services
Public health servicessuchashomecare,speech-languagepathology,early
intervention,nutrition,immunization,
communityhealthnursingandenvironmental
healthareavailablethroughyourhealthregion.Somechargesmayapply.Contact
yourhealthregionfordetails.
Mental health servicesprovidedby
psychiatristsandotherphysicianswithinAlbertaatgovernment-fundedmentalhealth
clinics,communityagenciesorhospitalsand
areusuallyavailableatnocost.Theremay
beanaccommodationchargeforlong-term
treatment.Contactyourhealthregionformoreinformation.
Physical therapy services receivedinAlbertamaybecoveredbyyourhealth
regionsCommunityRehabilitationProgram.
Pleasecontactyourhealthregionformore
details.Physicaltherapyservicesprovided
outsideAlbertaareonlypayableinahospital
and paid in accordance with the out-patient
rateonly.
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Questionsabouthospital,clinicallaboratory
orphysicaltherapybenets
shouldbedirectedtoyour
healthregion.Informationon
howtodeterminethehealthregionyouliveinorhowto
contactyourhealthregion,is
available on the Alberta Health
and Wellness website at www.
health.alberta.caorinyourlocaltelephonebook.
Coverage for services provided out-of-
province/out-of-countryaresubjectto
ratemaximums.SeethesectionsinthisbrochureonTravelandTemporaryAbsence
onpages21to25,as well as the prior
approvalrequirementsfortreatmentsrelating
toalcoholabuse,drugabuse,andeating
disorders on page 21.
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Contact Alberta
Health and Wellness
Whenapplicable,pleasequoteyourAlbertapersonalhealthnumberwhenmakinganinquiry.Inquiriescanbemadethroughoneofthefollowingmethods:
MailAlberta Health and Wellness
POBox1360,StationMainEdmontonAB,T5J2N3
In person
Tolocatetheofcenearestyou,pleasetelephoneourofceorvisitourwebsite.
Phone
780-427-1432inEdmonton
Toll-free from other areas of Alberta
310-0000,thendial780-427-1432whenprompted
Deaf/hearing impaired callers with a TDD/TTY
IntheEdmontonareapleasecall780-427-9999.
Tocalltoll-freefromotherareasofAlberta,dial1-800-232-7215.Thisisnotavoiceline.
Fax
780-422-0102Edmonton
Websitewww.health.alberta.ca
For your protection, please do not transmit
your personal health number or other
personal information by e-mail.