Alcatel-Lucent managed services solution for Backbone BOT

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Alcatel-Lucent Managed ServicesManaged services solution for Backbone BOT

Alcatel-Lucent managed services solution for Backbone BOT

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The telecommunication industry is undergoing a profound change as broadband traffic continues

to grow due to improved devices, better connectivity, more compelling applications (video, social

networks, machine-to-machine), regulatory elements (spectrum, re-farming, digital dividend) and

increasing fixed and mobile penetration. This trend requires maximization of the performance of

the existing backbone infrastructure; optimization of asset utilization and evolution of the backbone

network to next-generation to support traffic growth and new services. The key drivers of the managed

services for Backbone networks strategy are management for growth; cost reduction (OPEX and CAPEX)

and consistent improvement in quality of experience.

Alcatel-Lucent offers an off the shelf managed services solution for Backbone networks that addresses

the entire service lifecycle of a backbone network. i.e., consult, plan, design and engineer, install,

integrate, optimize, migrate and operate delivered by Alcatel-Lucent managed services and professional

services teams specialized in backbone networks.

The managed services solution for Backbone networks is designed to meet customer needs for cost-

effective management of explosive bandwidth growth in backbone (IP and Transport) networks and

optimize cost per bit.

Alcatel-Lucent managed services solution for Backbone BOT

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Alcatel-Lucent managed servicesblueprint model

Fully integrated delivery structure providing unmatched performancewith lean 6 sigma level of excellence

Network managementdomains

Organization

Process MetricsSystem/ Tools

Governance

Aligned witheTOM and ITILframeworks

Performance management

Service desk management

Fault management

Inventory management

Field Force management

Job catalog

Professionaldevelopment

Delivery centers

PDN-GW

BSR

S-GW

PCRFMME/SGSN

LTE RAN

5620 SAM

Business VPN

MetroAggregation

Microwave Transport IP / MPLS PacketCore

Wireless

Optical Transport

Residential

Enterprise Access

IP Core

IP Core

BSA

End-to-endServices

NetworkDomains

MPLSPaths

TransportLayer

IP Routes

Alcatel-Lucent managed services solution for Backbone BOT

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How can Alcatel-Lucent help?Innovation

Alcatel-Lucent maximizes network

resources through leading technology

innovations in IP/ MPLS and optics

domains.

Faster time to market

With a comprehensive services portfolio,

enabling a more effective operation and

management of the network.

Faster return on investment

With solutions that enable delivery of

multiple services, incurring minimal

investment and operational costs.

Optimize operational costs with faster

design, install and integration.

Alcatel-Lucent managed services solution for Backbone BOTNetwork planning, engineering, deployment, integration, operations and maintenance services will cover the complete

life cycle of services

3 - 6 months3+ years6+ months

Transfer

Operational executionOperate

Service migration executionMigrate

Plan and design, integrate, deployBuild

Alcatel-Lucent managed services solution for Backbone BOT

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Solution value from Alcatel-Lucent and capability enablers

Advanced integration methodology (AIM)

• Designandintegratetheoptimalnetworksolution

• Shorttimetomarketandlowriskfornewsolution

• Provenoptimumdeploymentmethodologyandpartner

ecosystem ensuring speed-to-market to meet end user

demand

Governance model and reporting

• Definedgovernancestructurewithrequiredreportsfor

management and decision making at all levels

• Fullytransparentandco-sharedgovernancemodel

allowing visibility and control integrated through the build,

operate and transfer phases

Alcatel-Lucent Delivery model blueprint

• Establishingcompetence,processesandOSSquicklytoallow

robust mature operations in a timely manner and prepared for

the option to transfer back with no business interruption

Application of statistical process control

• Operationsscienceimprovementcycle(plan-do-check-act)

• Rootcauseanalyses

• Processperformancemeasuresaredefinedandareinplace

• Continualperformanceimprovement

• Capturingoflessonslearnedwithinprojects

Speed

Governance

Quality

Maturity

Provide new services quickly- time to market

Establish end-to-end governance; control and visibility across lifecycle phases

Provide quality through all lifecycle phases

Establish operational maturity quicklywith risk reduction

Mature delivery solution at time of transfer

• Customerwillgainfulladvantageofamaturedeliverymodelandrobusttransfermethodattimeoftransferback

• Fullytrainedmanpowerresultinginnoknowledgegapsattimeoftransfer

• Alloperationalprocessesinplaceandrunningtotargetedperformancelevelswithmeasurementandreportinginplace

• Fulltransferprogramplanandteamusedtomitigateandmanageallriskaspectsoftransfer(e.g.HR,process,tools,governance,

licenses, third-party management, etc.)

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