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ALCATEL ONE TOUCH 6012 L2 Repair Document V1.0

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ALCATEL OT 6012 Service Manual L2
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L2E Repair Document TCT Mobile Limited Rev. ONE TOUCH 6012 Level 2 Enhance Repair Document Page 1.0 1/40 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization. California ONE TOUCH 6012 Note: this manual is non-contractual and TCT Mobile Limited can modify it without prior notice on the characteristics of described equipments.
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L2E Repair Document TCT Mobile Limited

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California ONE TOUCH 6012

Note: this manual is non-contractual and TCT Mobile Limited can modify it without prior notice on the characteristics of described equipments.

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1.0 2013-12-3 Draft creation Zhangdi

Rev. Date Modification description Prepared By Checked By Approved By

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Content

1 Level 2 repair process .............................................................................................. 4 2 Warranty Check and Visual Inspection ................................................................... 5 2.1 Warranty confirmation of L1..................................................................................... 5 2.2 Visual mechanical check .......................................................................................... 5 2.3 Pretest ........................................................................................................................ 6 3 Software download ................................................................................................... 9 3.1 Equipments requested when download: ................................................................. 9 3.2 SW download process .............................................................................................. 9 4 Disassembly and assembly ONE TOUCH 6012E .................................................. 13 4.1 ESD Safety ................................................................................................................ 13 4.2 Disassembly tool ...................................................................................................... 13 4.3 Disassembly process ............................................................................................. 13 4.4 Reassembly Process .............................................................................................. 20 4.5 Disassembly process evaluation ........................................................................... 20 5 Disassembly Complete ........................................................................................... 21 6 Level 2 repair ........................................................................................................... 24 7 PCBA exchange ....................................................................................................... 35 8 Other component exchange ................................................................................... 36 9 Final test .................................................................................................................. 36 9.1 Function Test ............................................................................................................ 36 9.2 Measurement ............................................................................................................ 37 APPENDIX 1 Packaging Requirements ........................................................................ 37

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1 Level 2 repair process

Reassembly

Record in BIG

End

OK

Retest

OK

OK

Start

Visual Inspection

Warranty Check

Pretest & Failure confirm

SW Upgrade

Disassembly

L2 Repair

Retest

Function test

PCBA Replace

NG

NG

NG

Restore User Information

Back up user data

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

Humidity sticker: Liquid detection on humidity sticker.

2.2 Visual mechanical check

Mechanical warranties check items:

1) Corrosion

Corrosion on the USB connector, SIM connector, and other metal surfaces。

2) Hole (diameter > 1mm)

Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,

keypad…

3) Bump

Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

4) Scratch

Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

5) Distortion

Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.

6) Broken

Touch broken, casing/cover broken, etc.

7) Dropped

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Keypad tear off, touch lens, connectors dropped, etc.

8) Gap

External physical damage relating to abnormal use, like front case and frame opened

9) Others

Damage caused by disassembly ,wrong part assembly, loss of components

Use in abnormal environment like high temperature causing plastic melts

2.3 Pretest

1) Check that the SIM card is set correctly.

2) Power on the cell phone.

3) If the cell phone can’t power on, visually check the condition of the battery connector. Replace it if

necessary (refer to paragraph 3.3 for battery test).

4) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with

dedicated SIM card. Use the correct SIM card.

5) Enter the phone code if necessary.

6) If power on, test step by step with the auto test code:

Press *#2886# in dial screen and select “Auto” to start the auto test, then you will see the interface

displaying the version. Press “Pass” to continue.

If one of the test failed, it will ask you “Restart?”, press “YES” to restart the auto test from the first one

and “NO” to exit the auto test, while “NEXT” to continue the auto test.

TRACABILITY Test

I. You can get some information such as IMEI, CU, BT, WIFI, etc…

II. Press “Pass” to continue.

TP

I. “Please draw the yellow data” according to instructions and it will show “TEST RESULT:

OK!”

II. Press “PASS” to continue.

LCD MIRE/BLACK/GREYCHART/WHITE

I. You will see the LCD color changes if it functions well.

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II. Press “Pass” to continue.

LCD BackLight Level

I. The screen backlight will be flashing if it functions well.

II. Press “Pass” to continue.

KEYPAD.

I. Press the key displayed on the screen. The key on the screen will disappear when

you press it if it functions well.

II. Press “Pass” to continue.

Flash LED Light Test.

I. The light near the camera will flashing.

II. Press “Pass” to continue.

CAMERA IMG

Press “Pass” to continue if the camera functions well.

CAMERA IMG FRONT

Press “Pass” to continue if front camera functions well.

CAMERA LED

I. Camera LED will be turned on if functions well.

II. Press “Pass” to continue.

CHARGER LED

I. CHARGER LED will be turned on if functions well.

II. Press “Pass” to continue.

RECEIVE/SPEAKER/MIC/MIC2

I. You will hear the melody if it functions well.

II. Press “Pass” to continue.

HEADSET/FM

I. Insert the headset and you will hear FM if functions well.

II. Press "Pass" to continue.

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III. Remove headset according the instruction and it will say “Headset tested” if it functions

well.

IV. Press “Pass” to continue.

USB

I. Insert USB cable and the phone will detect “Charger: OK” “USB: OK” if it functions well.

II. Remove USB cable according to the instruction and then press "Pass" to continue.

VIBRATOR

I. You can feel the phone’s vibrating if it functions well.

II. Press “Pass” to continue.

G-SENSOR

I. Screen will display “put the handset up and towards up”, follow this prompt screen will

display left arrow, right arrow, up arrow, down arrow and face down arrow. Put the

phone to the positions according to the arrows’ direction. It will say “all positions

checked” if functions well.

II. Press “Pass” to continue.

LIGHT SENSOR/PROXIMITY

I. It will say “Proximity Sensor detected”, put the phone near your skin and then move away

from your skin. values such as “near->far:2” will be shown if functions well;

II. Press “Pass” to continue.

SIM

I. Insert the SIM card and the phone will detect it if it functions well.

II. Press “Pass” to continue

MEMORY CARD

I. Insert the Memory card and the phone will detect it if it functions well.

II. Press “Pass” to continue.

BT

I. The phone will running the BT and show the BT address on screen.

II. Press "Pass" to continue.

WIFI

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I. The phone will running the WIFI and search available network.

II. Press "Pass" to continue.

GPS

I. The phone will running the GPS and search satellite.

II. Press "Pass" to continue.

BATTERY TEMP

I. Battery temperature will be displayed on the screen.

II. Press “Pass” to continue.

CALL

I. You will hear a voice prompt which introduces some emergency call numbers if functions

well;

II. Press “Pass” to continue.

3 Software download

It is authorized to download software for the handset which needs to be updated. This downloading

tool is called SW upgrade tool. Handset Software can be downloaded from TS website via it. Thus

internet access is necessary.

TS Website: https://css.tclmobile.cn/.

3.1 Equipments requested when download:

⑴ A handset with full charged battery;

⑵ PC with windows system;

⑶ A USB cable.

3.2 SW download process

The upgrade process is as below:

Ⅰ. Open Sugar MTK_SP 1.4.0 (you can get the latest version from TS website: https://css.tclmobile.cn/).

Then input ‘User name’ and ‘Password’ and log on. “Sugar MTK_SP” login window looks like follow picture.

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Ⅱ. Select Com port which created by your installed cable, and select the product models – “ONE TOUCH

6012”.You can check handset information (just like the current and available software version, IMEI,

PTM, CU ref etc.) on the server immediately by checking “Get Version” button:

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Ⅲ. Click ‘Upgrade’ .

Ⅳ. Select com port and click “Upgrade”, the upgrade process will auto running.

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V. Upgrade finished and it will spend about 40 minutes(It depends on network speed).

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4 Disassembly and assembly ONE TOUCH 6012E

4.1 ESD Safety

Please wear static loop or static glove

4.2 Disassembly tool

You may use the following tools during the disassembly and reassembly procedure:

4.3 Disassembly process

The steps of disassembly ONE TOUCH 6012E are as below.

Step 1: Unpack the SD cover, take off the screw by screw driver.

Plastic Flake Tweezers Hot wind gun

Screwdriver

Soldering iron

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Step 2:Separate the furnished frame from furnished front casing by using plastic flake.

Step 3: Take off the 8 screws from main board and antenna support.

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Step 4: Disconnect the connections as below picture shows.

Step 5: Remove the antenna support from sub PCBA, then remove the speaker from antenna support.

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Step 6: Tearing the paster above the battery, then remove the battery by paster.

WARNING OF BATTERY: Potential for fire or burning. Do not puncture, crush, or heat the battery. Strictly avoid using sharp tool to pry up battery. Fire extinguisher is needed for emergency.

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DO NOT re-use the battery after battery disassembly.

NOTE:

NO need to disassemble the battery except below 2 circumstances

1) Battery defected;

2) Furnished front casing exchange;

Step 7: Disconnect the 3 connections as below:

Step8: Remove the PCBA and main FPC

Step 9: Remove the power key FPC , volume key FPC and vibrator (Temperature:Lead-free technology 330 ℃±10℃,time:2~3 seconds)

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Step 10: Remove the receiver from front casing.

Step 11: Remove the sub PCBA from front casing.

Step 12 :Seperate LCD and touch panel from furnished front casing by hot wind gun.

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1). Please use hot wind gun to heat up LCD and touch panel around the four edges (Temperature: 100℃, Air Level: 3, Height:5-10mm, Time:<60s)

2).Use plastic flake to pry the LCD and touch panel starting from top- left corner of the touch lens; be careful not to damage the touch lens FPC.

Step 14: Disassembly complete.

Change another TP adhesive when you reassemble the LCD+ touch panel.

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Disassembly Notice: Put all the spare parts on right position (don’t let all spare parts mixed and put on the clean place to avoid vitiated or stained for each spare part) after disassembly. When taking apart of LCD module, take care not to dirty or damage it.

4.4 Reassembly Process

Please make reference to the disassembly process for assembly reverse an order of the disassembly

steps.

Attention: Insert main FPC and assembly main PCBA with furnished keypad casing, lock the main FPC

connector to PCBA connector, and then place the volume key, Assembly the furnished frame. Note the

orientations of the main FPC.

4.5 Disassembly process evaluation

We list the ONE TOUCH 6012E parts disassembly time, technique levels and disassembly methods as

below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly

and Class 3 signifies hard to disassembly.

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Spare part Time for disassembly

Jigs for disassembly

Difficulty Class Remark

Furnished Main Down Casing 60s Plastic Flake Class 3

8 screws 80s screwdriver Class 1 Main PCBA 20s Plastic Flake Class 1 Volume key 3S Tweezers Class 1

Speaker 3s Tweezers Class 1 Main Camera 5s Plastic flake Class 1

PS FPC 3s Tweezers Class 1 volume keypad

FPC 15s Soldering iron Class 2

Power key FPC 15S Soldering iron Class 2 Receiver 3s Tweezers Class 1

vibrator 10s Soldering iron Class 2

RF cable 5s Tweezers Class 1 Sub PCBA 10s Plastic flake Class 1

LCD+ touch panel 300s Hot wind gun Plastic Flake Class 3

Be careful for LCD and touch FPC damage

Camera connector 60s Hot wind gun Tweezers Class 3

The connector is easy to be

damaged

BTB connector socket 60s Hot wind gun Tweezers Class3

The connector is easy to be damaged

Earphone connect 100s Hot wind gun Tweezers Class3 The connector is

easy to be damaged

USB connector 60s Hot wind gun Tweezers Class3 The connector is

easy to be damaged

Antenna springs 120s Hot wind gun Tweezers Class3

SIM card connector 120s Hot wind gun Tweezers Class 3

The connector is easy to be

damaged

T flash connector 120s Hot wind gun Tweezers Class 3

The connector is easy to be

damaged

Battery connector 40s Hot wind gun Tweezers Class3

The connector is easy to be

damaged

5 Disassembly Complete

Explored view

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Below table lists ONE TOUCH 6012E L2 spare parts for example. Regarding more spare part list you

could also refer to: https://css.tclmobile.cn/.

Item Name Partnumber Quantity

Description

7 SWAP PCBA F-B17U3C2PH1 1 客服周转主板,,Tiger X,,,CU编码:6012E-2*C2PH1,8 Furnished front casing BCA17U0A11C0 1 前壳组件,Furnished front casing,California,Black painting,NO l

9 Furnished Main Down CasBCC17U2C14C0 1 后壳组件2SIM,Furnished Main Down Casing,California 2SIM,PC+10%

10 LCD+touch panel AUC430T101C1 1 LCD+触摸屏,LCD + Touch Panel,16.7M,4.3",480×854,TFT-IPS,Wide

11 receiver AWB1206S05C1 1 受话器,Receiver,6×12×2.32mm,121+-3dB,10 mW,spring,With Mayle

12 speaker AWA1318S02C1 1 喇叭,Speaker,Rectangular,13×18×2.9 mm,90.5+-2.5dB,500 mW,spr

13 Cylindrical Vibrator AVA0408L07C1 1 马达,Vibrator motor,cylindrical,Ф4×L8.0mm(全长12.9),DC3.0V,6

14 Camera ASA5001058C1 1 内置摄像头,Camera,CMOS,5M,AF,8.5×8.5×4.9mm,FPC+BTB,MIPI,OV56

15 SideKey FPC SBF17U00031A 1 音量键FPC,SideKey FPC,California,A Version,2 Layers,N/A,With G

16 PS FPC SBF17U00041A 1 光感 FPC,PS FPC,California,A Version,2 Layers,N/A,Without Glue

17 SENSOR rubber BNJ17U0000C0 1 SENSOR 硅胶套,SENSOR rubber,California,rubber,,兴科

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18 CAMERA rubber BNJ17U0001C0 1 CAMERA 硅胶套,CAMERA rubber,California,rubber,,兴科

19 Main MIC rubber BNJ17U0002C0 1 主麦克硅胶套,Main MIC rubber,California,rubber,,兴科

20 sub pcba mylar BPC17U0002C0 1 副板麦拉片,sub pcba mylar,California,7.7×6.9×T0.05,华冠

21 TP IC adhesive BPA17U0006C0 1 TP IC 背胶,TP IC adhesive,California,Tesa 68547,华冠

22 Screw BMA1425263C1 7 螺钉,Screw,PM(Machine),1.4*0.3*2.5,Flat Head,2.6*0.5,+ type,+1

23 Screw BMA1025181C3 2 螺钉,Screw,PM(Machine),PM 1.0XL2.5X0.25P,Flat Head,D1.8XT0.5,+

24 RF cablewire ARM0000038C1 1 RF 同轴线,RF cablewire,N/A,0 PINs,0 mm,D2.4XL65.5 mm,W/O POST+

25 LI-Polymer Battery CAC1700001C1 1 锂聚合物电池,LI-Polymer Battery,N/A,1700 mAh,3.8 V,4.35 V,Alca

26 Metal Sheet BMG17U0000C0 1 钣金件,Metal Sheet,California,SUS 304,0.2MM,LAIMU

27 main antenna BBC17U1A10C1 1 主天线组件,MAIN ANTENNA,California,US,LDS,balck,黑色,speed

28 Sub MIC rubber BNJ17U0003C0 1 副麦克硅胶套,Sub MIC rubber,California,rubber,兴科

29 main MIC mesh BNF17U0000C0 1 主MIC防尘网,main MIC mesh,California,200目 防尘网,T0.1,华冠

30 Furnished Sub PCBA SBH17U10000E 1 小板组件,Furnished Sub PCBA,California,US,BAH17U000EC1,N/A,TCT

31 MIC AWC3729M06C1 1 麦克风,MIC,MEMS,3.76×2.95×1.1mm,-42+/-3dB,SMT,N/A,MA-BFA423-

32 BTB Connector(Socket) ARC0240013C1 1 板对板连接器(插座),BTB Connector(Socket),OVER PCB,24.0 PINs,0.

33 Coaxial Cable Socket ARF0030001C1 1 同轴线连接器(母头),Coaxial Cable Socket,Over PCB,3.0 PINs,N/A,

34 RF switch ARF0060003C1 1 RF连接器,RF switch,Over PCB,6.0 PINs,2.32 mm,2.5×2.5×H1.5mm,

35 MicroUSB-B Connector ARH0050040C1 1 MicroUSB-B连接器,MicroUSB-B Connector,Cut PCB,5 PINs,0.65 mm,5

36 Antenna spring BMF32E0000C0 3 天线弹片,Antenna spring,Martell,,3.45*1.2*H1.66,,W/O post,W/O

37 Power FPC SBF17U00021B 1 开关机键FPC,Power FPC,California,B Version,2 Layers,N/A,With G

38 Main FPC SBF17U00011B 1 主FPC,Main FPC,California,B Version,2 Layers,N/A,With Glue,70.

39 Camera module ASA0300001C2 1 内置摄像头,Camera module,CMOS,0.3M,FF,3.24x2.8xH2.74mm,SMT 20p

40 FPC Connector ARA0250003C1 1 FPC连接器,FPC Connector,Over PCB,25.0 PINs,0.30 mm,9.0×3.5×H

41 BTB Connector(Socket) ARC0100002C1 1 板对板连接器(插座),BTB Connector(Socket),OVER PCB,10.0 PINs,0.

42 Audio Jack ARG0040008C1 1 耳机插座,Audio Jack,Cut PCB,4 PINs,D3.5 mm,12.54x8.7xH4.4 mm,W

43 SIM Card Connector ARD0080005C1 1 SIM卡连接器,SIM Card Connector,Push-Push,8 PINs,0.6 mm,16.35x1

44 coaxial cable connect-soc ARM0020009C1 1 同轴线连接器母头,coaxial cable connect-socket,Over PCB,2 PINs,

45 RF Connector ARF0020001C1 1 RF连接器,RF Connector,Over PCB,2 PINs,0 mm,1.8*1.8*0.85 mm,W/O

46 WTB connector ARM0060002C1 1 线对板连接器,WTB connector,Over PCB,6 PINs,1.2 mm,9x4.35xH1.2

47 Antenna spring ARM0010025C1 4 天线弹片,Antenna spring,Over PCB,1 PINs,N/A,3.5x1.1xWH1.5,W/O

48 PCBA LABLE CPG0000048C0 1 主板标签,PCBA LABLE,Rav4,N/A,10.00×8.00 mm,N/A,With Glue,N/A,

49 Mylar battery BPC17U0005C0 1 电池保护麦拉片,Mylar battery,California,黑色麦拉片,0.05T,华冠

50 Mylar USB BPC17U0007C0 1 USB遮光麦拉片,Mylar USB,California,黑色麦拉片,0.05T,华冠

51 Receiver DECO BDA17U0V10C0 1 受话器装饰件组件,Receiver DECO,California,with adhesive,Light

52 TP G2M adhesive BPA17U0000C0 1 G2M触摸屏背胶,TP G2M adhesive,California,YT7720F,T0.2,华冠

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6 Level 2 repair

This chapter describes the Level 2 repair that can be done without any diagnostic equipment.

Problem description Action And Solution

Charging Bad

or

No Charge

1.Check voltage of the battery: if 0V,

charge some minutes and check the

charge indicator;

2.Check the battery contact, change the

battery connector if broken;

3.Check the charge plug on B cover,

change it if necessary;

Switch on with

battery power

Can ‘t Switch on 1.Check voltage of the battery;

2.Check the battery contact, change the

battery connector if broken;

3.Check the power on key;

4.Check BTB connector socket pin

Main display Missing line or column; no

display; bad or no LCD

backlight

Check Connection flex (FPC

cable),change it if necessary;

Replace display module if necessary;

Vibrator The vibrator does not work Check the contact on the PCBA (dirty or

oxidized), replace the vibrator if

necessary;

Network Problem No emission or No reception Check the antenna contactor on the B

cover;

Check the contact on the PCBA (dirty or

oxidized);

TF card No communication between

the phone and the TF card

Check the TF connector on the PCBA;

Camera Camera doesn't work Check camera module

Check also camera socket broken or

not

Audio Bad or no emission (TX

audio from mobile);

Bad or no reception (RX

Check microphone, replace it if

necessary;

Check the contact on the PCBA (dirty or

oxidized)

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audio on mobile);

Hands-free problem;

Key beep and melody

problem

Check loud speaker, replace it if

necessary;

Check the contact on the PCBA (dirty or

oxidized)

In case the Level 2 repair can’t solve the problem, or the PCBA is damaged, exchange the PCBA.

7. L2 Enhance repair Before performing the following troubleshooting operations, please make sure the software of the device is in good condition and restored to default settings.

7.1 Position of L2 enhance components on main PCBA and sub PCBA >Main PCBA (Side A):

>Main PCBA (Side B)

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Sub PCBA (side A)

Sub PCBA (side B)

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7.2 Trouble shooting for common failures NOTE:

1) Because the main PCBA will become damp after long time storage, please use oven to bake the main

PCBA firstly if it has been stored for more than 7days (oven temperature: 105 ℃, Time:

it may cause the PCBA blister easily when you heat part of the PCBA by using hot wind gun.

2) Interchange method means using a new component to test the function in order to verify whether the

old component is defected.

3) Please use hot wind gun to reweld or disassemble/assemble the component mentioned afterwards.

(hot wind gun temperature: 330℃, Air Level: 2~3, Height: around 10mm, Time: less than 60s)

4) Before rewelding or disassembling/assembling the component, DO remember to paste high

temperature adhesive tape on the components which are close to it, in order to avoid damaging of

these components.

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7.2.1 LCD display failure

Check whether the connection between LCD and CON1201 FPC connector is good

NY

NCheck whetherCON1201is normal

Y

Check whether LCD is n o r m a l( i n t e r c h a n g e method)

N

YReassemble LCD

R e w e l d o r r e p l a c e CON1201

Change LCD

Replace PCBA

7.2.2 Power on failure

Check whether power key FPC is normal

N

Power on failure

Reweld or replace power key FPC

Replace PCBA

Y

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7.2.3 TP function failure

Check whether the connection between TP and CON1202 is good

NY

NCheck whether TP is normal (interchange method)

Y

Check whether CON1202 is normal N

Reassemble TP

Change TP

R e w e l d o r r e p l a c e CON1202

Y

Replace PCBA

7.2.4 Voice transmitting failure

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NY

NC h e c k w h e t h e r CON701、CON101 is normal

Y

Check whether MIC 101 is normal N

Reassemble SUB PCBA

R e w e l d o r r e p l a c e CON701、CON101

Replace MIC101 main MIC

Check whether the connection b e t w e e n C O N 7 0 1 a n d CON101 is good

Y

Replace PCBA

7.2.5 No Ringing

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C h e c k w h e t h e r Main Ant(speaker )is normal

N

Y

NCheck whether the connection b e t w e e n m a i n F P C a n d CON701、CON701 is good

Y

N

Y

Replace Main Ant(speaker )

Reassemble or replace SUB PCBA

R e w e l d o r r e p l a c e CON701、CON101

C h e c k w h e t h e r CON701、CON101 is normal

Replace PCBA

7.2.6 p-sensor function failure

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C h e c k w h e t h e r P-sensor rubber is normal

N

Y

N

Y

N

Reassemble or replaceP-sensor rubber

Reassemble p-sensor FPC

Reweld or replace J2101

Check whether the connection b e t w e e n p-sensor F P C a n d J2101 is good

Check whether J2101 is normal

Y

Replace PCBA

7.2.7 SIM card is not recognized

Check whether the SIM card is well inserted N

Y

NCheck whether CON1901 is normal

Reassemble SIM card

R e w e l d o r r e p l a c e CON1901

Y

Replace PCBA

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7.2.8 main camera function failure

Check whether the connection b e t w e e n m a i n camera a n d J1301 is good

N

Y

NCheck whether J1301 is normal

Y

Check whether main camera is normal (Interchange method) N

Y

Reassemble main camera

Reweld or replace J1301

Replace main camera

Replace PCBA

7.2.9 charging failure

Check whether charging indicator displays OK N

Y

N

Y

Replace battery

Check whether USB CON102 is normal N Reweld or replace

USB CON102

YY

NReweld or replace CON701、CON101

C h e c k w h e t h e r battery i s normal(Interchange method, no need to disassemble the old battery)

C h e c k w h e t h e r t h e connection between SUB P C B A a n d CON701、CON101 is good

Replace PCBA

7.2.10 USB is not recognized

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Check whether USB CON102 is normal N

Y

Check whether CON701 and CON101 is normal

N

Y

Reweld o r rep lace USB CON102

R e w e l d o r r e p l a c e CON701,CON101

N Reassemble or replace SUB PCBA

Check whether the connection b e t w e e n C O N 7 0 1 a n d CON101 is good

Y

Replace PCBA

7.2.11 no signal

Check whether TP150/TP151/TP152 is normal

N

Y

NCheck whether RF coaxial cable is assembled well

Y

Check whether J601/CON603 RF coaxial cable connector is normal N

Reweld or replace TP150/TP151/TP152

Reassemble or replace RF coaxial cable

Reweld or replace J601/CON603 RF coaxial cable connector

Y

Replace PCBA

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7.3 Trouble shooting for common failures California ONE TOUCH 6012 L2E spare part list

8 PCBA exchange

If Level 2 repair does not solve the failure, it is mandatory to change the PCBA and follow the process as

below.

1) Collect the PCBA (without accessories, LCD and camera), with microphone and vibrator.

2) Get a new PCBA from the swap stock. Reuse those accessories to assemble the mobile.

3) Fill in the record sticker with IMEI number, fault code, short code, Hardware Technical Level and

software version.

4) Send the NG PCBA with record sticker back to L3 repair center with the recommended packaging

method,

Note: packaging method please refer item “12. Packaging requirement”.

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9 Other component exchange

The other components exchange such as

1) LCD + touch panel

2) USB connector

3) FPC connector

4) Receiver

5) Speaker

6) Main Camera

7) Sub camera

8) Main FPC

9) Volume keypad FPC

10) Power key FPC

11) Other related mechanical components

Please follow the detail steps 4.3 (Disassembly and assembly process).

But need to be very careful to handle the components with related special tool or jig (especially replacing

new components)

It is better to handle it with plastic tools (plastic tweezers and wedge etc.).

Besides operator must wear anti-static gloves, fingertips or wear static loop during the whole process of

components exchange.

10 Final test

9.1 Function Test

During the function test, the following items must be checked and validated.

1) Cosmetic aspect of the handset,

2) The Software Technical sticker state on the Board

3) Switch on the handset

4) Default welcome message

5) Press *#2886# on the idle screen to start the auto test

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9.2 Measurement

APPENDIX 1 Packaging Requirements

1、 Appearance Requirements of PCBA

ⅰ、The failure code label, commercial label, custom label and network code should be stuck onto

PCBA

ⅱ、The repair PCBA and custom label should be matched (see appendix one for the detailed

information)

PCBA of Flip Phone

put commercial label and network code on

one side

Put failure code label and custom label on

other side

Commercial label

Network code

Custom label

Failure code label

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PCBA of Bar Phone

Put commercial label and custom label on

PCBA

At the same time put network code

label and failure code label

2、 PCBA Packing Requirements

ⅰ、After packing with anti-vibration bag, the commercial label on PCBA should be

easy recognized;

Inner packing is anti-static bag

Outer packing is anti-vibration bag

Network code

Custom label

Commercial code

Failure code label

Custom label is easy to

see

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Put commercial label on anti-vibration bag

3、 Packing Requirements

i. Please pay attention to the following points when different models put into one box:

ii. Stick up the same models with tapes

iii. Mark the model, quantity and specification of custom label on tape

iv. The packing box for PCBA should have marking sticker and well sealed by the tape

v. with TCL logo

vi. Finally put all the packing boxes into packing cases strong enough and post to HK.

Stick up the same models with tapes

Mark the model, quantity and specification of custom label on tape

Model

Quantity

Specification

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The packing box for PCBA should have marking sticker and well sealed by the tape

with TCL logo

Put all the packing boxes into packing cases strong enough and post to HK

Once the PCBA are damaged or cannot be repaired or delayed in custom because of unqualified

packing, the shipping side will take the responsibility.

If you have any question or problem, please feel free to contact us

([email protected]) .

Thanks for your cooperation.

TCT Mobile Limited

Global Customer Service TS Dept.

Dec.3th, 2013


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