Date post: | 08-May-2015 |
Category: |
Technology |
Upload: | alfresco-software |
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Barbara Lemke Solutions Engineer Alfresco Business Solutions
Alfresco Stockholm Meetup Workdesk
The open platform for�business-critical content management and collaboration.
The open platform for�business-critical content management and collaboration.
Alfresco Workdesk streamlines
business-critical document processes " loan origination insurance claims customer invoices legal contracts government records
Document Management in their global M&A-business on Alfresco for 150 users – further rollout planned to 1.000 users
1. Largest German savings bank w/ 5000+ users
2. 100 different business processes in a private cloud environment for 20+ savings banks
(Swiss accident insurance) : Processing of incoming mail (insurance claims) for 2.500 users
Deal management application in global investment banking – 3.000 users in 50+ countries
Migration of mission critical legacy ECM system to Alfresco – 800 users
WW #1 High Tech
What makes Workdesk different?
1. Management of BUSINESS-roles • vs. just access control in Share�
2. VIRTUAL FOLDERS and views
• Context: users see just what they need to work on, when they need to work on it (content & actions)
3. CONFIGURATION instead of coding • Configure Workdesk to your business requirements�
Adaptable business applications
On the device of choice Alfresco Workdesk
• With any web browser • Focus on usability (508
compliance)
Alfresco Office Workdesk • From the desktop within client
applications • MS Word, Adobe Acrobat, etc.
Alfresco Mobile Workdesk
• With iOS devices
On the ECM system of choice
Alfresco Workdesk delivers more value �much faster than ever before
the cost�the time� • Avoid heavy customizations of Share • Reduce implementation costs • Lower project risks • Get a better project done faster
Alfresco Workdesk
BP
M
HR
Access R
ights
Business R
oles
eFile Module (H
R)
Custo- mers
Claims
R2
Business View & Need
Business Users
eFile Module (C
laims)
eFile Module (C
ustomers)
BP
M M
odule D
ifferent Module Instances
From Technical to Business View Technical
View
Transactional Content Applications
• Financial services • Insurance • Public sector
Case Management • Incorporate Activiti as needed • Virtual folders • Business-roles based
Federated scenarios with legacy repositories • Smooth migration from legacy repositories
Alfresco Workdesk
Legacy ECM Repository
Legacy Business Application
Smooth Migration:�Old Client/Server to Web/Cloud
Data Migration - Phased over months - To Cloud or On Premise
Business-role management Web-UI with cutting-edge usability • Accessibility (Section 508 compliant) • Zero installation • Drag and Drop
Productivity enhancing features • E-Mail integration • Bulk operations • Mass operations • In-line editing of meta data
Add-Ons • Direct editing of MS Office and pdf • Thumbnail generation • Advanced Viewing�
Alfresco Workdesk
Alfresco Office Workdesk
• Direct access to content and meta data
• No other UI needed • No client installation • Support of various
combinations of applications and Windows OS
The Power of Workdesk for Desktop Applications
Alfresco Mobile Workdesk Dedicated App for iOS
devices Business role concept
• App looks and behaves differently for different user groups
• Concentration on relevant information
• No need for different apps
Existing Mobile ECM Apps –�One Size fits all Approach
Repository
Business Users
HR
Customers
Claims
MobileWorkdesk Server
Personalization
Business R
oles
Mobile Workdesk – Custom flavors of just one app
Repository
Business Users
Test Mobile Workdesk! Get the App from �
Apple App Store • Pre wired to demo
server • Ready to test
http://bit.ly/get_amwd
Difference to Alfresco Share and Mobile Workdesk, Office Workdesk, Mobile Workdesk
Alfresco Share, Alfresco Mobile
Description Suite of applications for the creation of business critical content centric applications (using several different ECM repositories)
General purpose clients for Alfresco
Main concept
Applications for different user groups are created by a combination of configuration and business roles. Development framework for customer specific enhancements.
Different user groups can access content (and simple processes) organized in "sites". Users have different access rights grouped in roles.
Main purpose Business Applications, Transactional Content management, eFile-management, Case Management
Collaboration, Document Management
Main Benefit Fast realization of customer specific business application with no or little coding.
Fast realization of collaboration sites with pre-defined document model and user roles.
Examples
Customer folders, human resources application, claims management, contract management, invoice verification, custom applications
Creation of marketing material, collecting information, project documentation, temporary document storage
„… decided for Alfresco Workdesk because this solution convinced technical as well as functional. Alfresco Workdesk is highly scalable and flexible.”
„ Alfresco Workdesk is a solution that meets the demands of our users and an application platform that contributes to raising our employee’s productivity and also provides the optimal support of our business processes.“
„Using Alfresco Workdesk cuts the time required to support a project to approximately one third. As the current process now includes preparing documents for long term storage and records management, the full savings impact is even greater.“
“… we can not only guarantee highest quality but also achieve shorter mail delivery and processing times leading to a significant increase in productivity, customer satisfaction, and over all lower processing costs.“
US power plant
What is your�business-critical content challenge?
alfresco.com