Aligning multiple stakeholders to maximise
responsiveness
J. MURPHY & SONS LIMITED
Agenda
1. Introductions
2. Who we are
3. Where we are
4. What we do
5. Who we do it for
6. How we do it
7. Identifying the need to streamline business
processes
8. Our Engagement Process
9. Streamlining business processes
10. Immediate next steps:
11. Longer-term efficiencies
12. Questions
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INTRODUCTIONS
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Liam Gresty- Business Improvement Manager
Plant and Equipment
Company owned, managed and maintained. (£100 million
holding)
International footprint
Operations in Europe, Australia, Canada
and Middle East
Corporate Dashboard
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Revenue
2011 2012 2013 2014 2015 (Anticipated)
Turnover/Sales £530m £656m £954m £781m £690m
Profit before Tax £26m £22m £35m (£11m) £10m
People UK: 3,250 Ireland: 400 Australia: 750 Canada: 30
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What we do
Our sectors
Power
Design construction repairs and maintenance
Electrical HV/LV transmission and distribution
Overhead lines
Cable laying
Substations
Major tunnel installations
Wind farms
Connections
Cover enhancement
Meters
Replacement of existing assets
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Water
Design construction commissioning and
maintenance
Treatment plants
Lagoons
Reservoirs
Meters
Pumping stations
Tunnelling
Wastewater networks
Water main construction and renovation
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Rail
Design construction & maintenance
Electrification
Civil engineering
Bridges and structures
Station infrastructure
Line side works
Tunnels and underground railways
Removal of redundant rail
Depot facilities
Property development
Telecommunications
Mechanical and electrical installations
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Natural Resources
Design construction testing
commissioning and maintenance
Major cross country pipelines
Urban pipelines
Above ground installation
Compressor stations
Process plants
Gas distribution networks
Waste to energy
Mining
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Our capabilities ENGINEERING Based on our extensive experience as a contractor,
we apply a pragmatic outlook to developing real-
world engineering.
PILING Murphy has a long track record of successfully
delivering both major and minor works and have
some of the largest piling machines in the industry.
UTILITY CONNECTION
Murphy provides utility connections services from
installation of mains and service utility networks on
residential and commercial developments, to their
alteration and/or disconnection.
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POWER SYSTEMS ENGINEERING Our multi-disciplined team can design, contract and
manage electrical projects in a wide and growing
variety of sectors.
PLANT AND TRANSPORT Murphy owns, manages and maintains plant and
transport equipment worth in excess of £100 million.
HIGHWAYS AND STREETWORKS Murphy has been building, maintaining and improving
the nation’s highways since the 1950’s. Our
experienced team offers a complete highways and
street works service.
BRIDGES Murphy has dedicated bridge demolition and
reconstruction teams who can provide a high quality,
efficient service, using modern construction methods.
GROUND ENGINEERING We have successfully worked in some of the most
demanding ground conditions in Europe.
Our capabilities
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MARINE We work with utility and energy companies on major
infrastructure projects across the world, drawing on
our marine and civil engineering skills.
DESIGN Murphy can offer years of experience and a
comprehensive understanding of design principles
to make sure projects are delivered on time and on
budget.
TUNNELLING The depth and reach of our tunnelling service
portfolio is unmatched in the industry.
PIPELINE TESTING SERVICES Pipeline Testing Services (PTS) provides a
specialist testing service to the oil, gas, water and
process industry.
PIPELINES We specialise in laying and maintaining pipelines for
our natural resources (oil and gas), water and power
sectors, both in the UK and internationally
FABRICATION Our modern fabrication facilities in Ireland mean we
can support a wide range of safety critical projects
using advanced welding and non-destructive
testing (NDT) techniques.
PROPERTY DEVELOPMENT Our team delivers high quality new build and
refurbishment projects for public and private sector
clients.
PROPERTY DEVELOPMENT Our team delivers high quality new build and
refurbishment projects for public and private sector
clients.
BUILDING We have a solid reputation for commercial,
residential, educational, medical, industrial, retail
and refurbishment projects as well as highways and
associated works.
Our International Offices
Our UK Offices
Our clients
Murphy Mobile Applications
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Identifying the need to streamline business
processes
Why we needed to change
• Inefficient existing protocols
• Differences between different business units
• Lack of governance
• Inconsistent reporting
• Spiralling admin costs
• Printing costs
• Traceability and Archiving
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Identifying the need to streamline business
processes
Our intended outcomes
Standardisation across our regional businesses- One Murphy
Enabling us to see our high and low performers
Standardising reporting
Reducing business costs (admin, printing etc)
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Identifying the need to streamline business
processes ITSIP Programme Commencement
Collate all BU requirements
Create project steering group
Allocate PM
High Level Requirements Session
Collation of outputs and recommendation paper to board
UAT Approval
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Our Engagement Process
Expressions of Interest
Supplier Days
Tender
Post-Tender Interviews
Engage in proof of concept
Main body roll-out and expansion to
further business units
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Immediate next steps
Phased roll-out of our UAT
Collation of our other business units’
requirements and prioritisation
Main body roll-out and envisaged cost
savings
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Longer Term Efficiencies
Integration with our client and JV partner’s
systems to provide end-to-end efficiencies
Adoption and standardisation amongst other
framework partners
Integration to a common data environment
Year on year efficiencies
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THANK YOU
J. Murphy & Sons Limited
London (Head Office)
Hiview House
Highgate Road
London NW5 1TN
T + 44 20 7267 4366
F + 44 20 7482 3107
www.murphygroup.co.uk