AlistairSchuback
Aframes Safety
Creating a zero harm, high performance safety culture
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
High Performance Goal
ZERO HARM
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
The MINDSENSE model
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
How the Mind works
• Subconscious Mind – 95%– Historical mind
– Auto pilot – not prompted
– Deals in patterns/ habits
– Likes things to be predictable
• Conscious Mind - 5%– Real time, here and now
– Makes decisions, analyses options
– One thing at a time!
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
How the Mind works
Subconscious Mind: System 1
– Thoughts, emotions, beliefs
– Fast operating
– Doesn’t double check
– Habitual behaviour/ patterns
– Assumptions (confident in them)
Conscious Mind: System 2
– Hard Work (Hurts)
– Generates answers
– Complex issues
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Mindfulness
“The quality or state of being conscious or aware of something”
Would being mindful help safety?
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Benefits of “Mindfulness”• Relieve stress
• Treat heart disease
• Lower blood pressure
• Reduce chronic pain
• Improve sleep
• Reduce depression
• Reduce substance abuse
• Manage eating disorders
• Manage anxiety disorders
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
What is a Safety Culture?
Shared values (what is important) and beliefs (How things work) thatinteract with an organization's structures and control systems toproduce behavioural norms (the way we do things around here)
Uttal (1983)
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
The MINDSENSE model
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Belief Systems
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Beliefs and Behaviours
Positive Beliefs – Enabling
• Thorough
• Patient
• Decisive
• Focused
• Open
• Consistent
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Beliefs and Behaviours
Negative Beliefs – Limiting
• Rushed
• Aggressive
• Angry
• Dismissive
• Unpredictable
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
PROJECTED EXPECTATIONS
REALITY(What actually happens)
What I think should happen What I think people should be doing How often I think they should do it How well I think they should do it
What they shouldn't be doing What they should know
What I shouldn't have to put up with
THE STRUGGLE
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Safety Culture by Definition
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Finish this sentence….As a High Performance Safe Worker, I am:•
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NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Worker Attributes• Adaptive• Flexible• Consistent• Open• Encouraging• Collaborative• Consultative• Trust worthy
Safe and Sound: A discussion paper on safety leadership in government workplaces, Comcare, 2nd edition November, 2005
• Calm
• Patient
• Thorough
• Focused
• Honest
• Approachable
• Detailed
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
What our Definition looks like?
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
Safety Culture by Definition
NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY
NSW MINING Health, Safety, Environment & Community