AliveInfo: A Survivor Confirmation and Management Service Using Institutional Web Portal

AliveInfo: A Survivor Confirmation and Management Service Usi

ng Institutional Web Portal

Shoji KajitaAssociate Professor, Ph.D

Information Technology Center Nagoya University

Japan

JA-SIG 2006 Winter Conference

Nagoya University

• One of the seven key national universities in Japan

• About 3,500 faculty & admin. staff

• About 16,000 under-graduate & graduate students

Tokyo

NagoyaOsaka

Kyoto

350km350km


About Me

Shoji Kajita, Ph.D Associate Professor

Information Technology Center

Graduate School of Information Science

Nagoya University

[email protected]


About Me

Shoji Kajita, Ph.D Strategic Planning Office, Information and Co

mmunication Headquarters (THIS WORK)

Public Relation Office

Student Information System Committee

International Academic Consortium Office

This work has been done under the collaboration with Disaster Management Office of Nagoya University



About Me

Shoji Kajita, Ph.D Strategic Planning Office, Information and Co

mmunication Headquarters (THIS WORK)

Public Relation Office

Student Information System Committee

International Academic Consortium Office



About Me

Shoji Kajita, An Information Science Researcher- The constituencies of H.E. institutions have many aspects or roles in H.E. communities, and such H.E. communities are very diverse and interdisciplinary

- We may say that such diverse constituencies and communities are a very good example of real human society

- Thus H.E. institutions comprise an excellent experimental field to seek the effective use of Information Technology in human society and next-generation IT infrastructure

Reality: System Administrator, DBA, Java Programmer, Project Manager, New Project Proposal Writer, ….


Agenda

• Background• Past Big Disasters• What’s Next?

• Disaster Management and Recovery Planning• Nagoya University’s Strategy• Learning from Kobe University’s Experiences

• AliveInfo• Demonstration• Behind the scene

• Experiences in Nagoya University Disaster Drill 2006• Questions and Answers


Tell me

Tell me cultural differences (if it exists)

Tell me your activities or related activities

• Wiki: http://www.shojikajita.jp/

• Mail: [email protected]

http://www.shojikajita.jp/


Background


The Great Hanshin-Awaji Earthquake (“Kobe Earthquake”)

Nagoya

Kobe

photo from http://www.lib.kobe-u.ac.jp/eqb/dlib/eqbdlib-photo.htmlphoto from http://www.lib.kobe-u.ac.jp/eqb/dlib/eqbdlib-photo.html

About 150km

• A big earthquake with magnitude 7.2 at 5:46 am, January 17th, 1995

• 6,439 dead (including missing person)

• 43,792 injured

• Estimated Damages: About 10 billion US$


Tokyo Subway Sarin Gas Attack

• At about 8:00am, March 20th, 1995

• By The Aum Shinrikyo Cult

• Sarin: Extremely toxic gas used as a chemical weapon

• Scattered in five subway lines simultaneously

• 12 dead

• 5,510 injured


Recent Disasters

• Tokai Rainfall Disaster (2000)• 10 Dead, Evacuation Order: 380,000 in Na

goya City

• September 11 (2001)

• Hurricane Katrina (2005)

• Sumatra-Andaman Earthquake and Tsunami (2005)


What’s Next? : Tokai Earthquake

• Tokai area (the area of central Japan), a periodical large-scale earthquake with a magnitude of 8 could happen anytime within 10 years

• A huge damages including from 9,200 to 4,500 deaths is estimated in the area

Figure: http://www.bousai.go.jp/jishin/chubou/tou-tai/chousakaihoukoku/houkoku150528.pdfFigure: http://www.bousai.go.jp/jishin/chubou/tou-tai/chousakaihoukoku/houkoku150528.pdf

Predicted hypocenter

TokyoTokyoNagoyaNagoya

Damages: UnpredictableDamages: Unpredictable

How we can prepare it and recover ASAP?How we can prepare it and recover ASAP?


Disaster Management and Recovery Planning


“Decrease Damages”Nagoya University’s Strategy

• Attain Academic Business Continuity• Business = Education and Research

Just after disaster

Resume

Normal

HIT

Time toresume

Time to recover completely

　 Decrease the degree of damage from the aspect of both of human resources and physical properties

　 Decrease the degree of damage from the aspect of both of human resources and physical properties

PointPoint

ResumingPoint

Degree of Damage

Decreas

e

Shorten


Nagoya University’s Activitiesand Its Current Status

• To Decrease Human Resource Damage• Increase the level of anti-earthquake for buildings 　△• Anchor furniture and large machines 　 ×• Enforce safety regulations on campus 　△• Effectively use campus public address system with loud speaker

cluster 　○• Confirm the degree of damage rapidly ← AliveInfo System 　 ×

• To Decrease Physical Property Damage• Buildings: reinforcement work or rebuild

Furniture and Large Machines: anchar 　△• Lifeline: electricity, gas, waterworks, and under-waterworks ×• Information Systems 　 ×

• Information and Communication Infrastructures• Application Systems

○: Already Done△: Currently Performed×: Future Plan

○: Already Done△: Currently Performed×: Future Plan


Nagoya University’s Strategy

• To minimize time to resume• Confirming the degree of damage effectively

• To make decision to resume education• Confirming the degree of damage for faculty, staff

and student reliably• Kobe University took almost two months to confirm the st

atus of constituencies by using surface mail

• To confirm reliably• User authentication is mandate• Use of Institutional Web Portal is effective

A Survivor Confirmation and Management Service Using Institutional Web Portal

A Survivor Confirmation and Management Service Using Institutional Web Portal


AliveInfo


AliveInfo

• A Survivor Confirmation and Mgmt Service• Not intended to rescue injured people

• Intended to get the latest status of constituencies

• Started from 2006 August under the collaboration between Disaster Management Office and Strategic Planning Office of Information and Communication Headquarters

• Funded by President of Nagoya University• We are now developing prototype system


DisasterTab

DisasterTab

Announce-ment

Announce-ment

RelatedLinks

RelatedLinks

QR CodeQR Code


Three Ways User Authentication

IdId

Email AddressEmail Address

Selection AuthN SchemeSelection AuthN Scheme 1. ID and Password1. ID and Password


Three Ways User Authentication

3. Anonymous3. Anonymous2. Registered Email Address2. Registered Email Address

Note: the registered email address can used as registered email address


User Confirmation

NameName

AffiliationAffiliation

PositionPosition

E-Mail AddressE-Mail Address


Register AliveInfo

StatusStatus Contact InformationContact Information Additional NotesAdditional Notes

SafeInjured

Heavily InjuredDead

Unknown

SafeInjured

Heavily InjuredDead

Unknown

E-MailTelephone #

Location

E-MailTelephone #

Location

Other Friend InfoNotification To Advisor

and son on…

Other Friend InfoNotification To Advisor

and son on…


Confirmation Screen

E-Mail AddressE-Mail Address

Telephone #Telephone #

LocationLocation

NotesNotes

Users Can RegisterTheir Latest Information

Anytime

Users Can RegisterTheir Latest Information

Anytime


Simple Search

SearchSearch

StartingDate

StartingDate

Target AttributeTarget

Attribute

ValueValue

NameName

AffiliationAffiliation

LatestStatusLatestStatus

RegisteredDate

RegisteredDate

AuthNMethodAuthN

Method

Results (max 3)Results (max 3)Specify ConditionsSpecify Conditions


Administrative Menu

Register AliveInfo by Admin

Search AliveInfo

Make a List of AliveInfo

Check Registration Status(not implemented yet)


Register AliveInfo by Admin

Name

AffiliationPosition

E-Mail Address

Staff #/Student #


Search AliveInfo

Starting Date

Conditions


Search AliveInfo

Registered Date

AuthN Method Server InfoTerminal Info


Search AliveInfo


Make A List of AliveInfo


Behind The Scene


Major System Requirements

• User Authentication• Using ID and password used in logging in MyNU• Pre-registered e-mail address

• Access Devices• PC• Cellar Phone (`KEITAI’)

• High Availability• Even if main portal servers are damaged


Nortel Alteon

https://mynu.jp/k/DNS Round Robin

V210 V210 V210

YAMAHA RT

NICENagoya Univ. Campus Network

The Internet

YAMAHA RT

?

V210V210ldapmaster

LDAP Replication

CASLDAP

ApacheTomcat

Accessible Ports:

HTTP, HTTPS, SSH, VPN

System Architecture

KUINSKyoto Univ. Campus Network


Apache httpd & TomcatApache httpd & Tomcat

Apache httpd & TomcatApache httpd & Tomcat

Software Architecture

Oracle 10gRAC (2nodes)

Oracle 10gRAC (2nodes)

HibernateHibernate

WebFlowWebFlow

uPortaluPortalPresentation Aggregator

Web App

ROM

1. Iframe channel (current)

2. Portlet channel

1. Web MVC (current)

2. Portlet MVC

• Flows can easily change← easily add new screen to add new info

• We don’t have to know the depth of SQL← automatically add column when we add new data in AliveInfo class


What We Learned fromDisaster Drill 2006


Nagoya University Annual Disaster Drill 2006

• October 11th, 2006• 4th (since 2002)

• Organizer• Disaster Management Office

• Drill• 10:40am “A big earthquake with magnitude 8 class

occurred. Please evacuate right now!”• Public Announcement System (A clustered loud speaker

s on campus)• E-Mail• FAX


Recovery Planning Workshop(Graduate School of

Environmental Studies)

Recovery Planning Workshop(Graduate School of

Environmental Studies)

Lecture by Director ofDisaster Mgmt Office Lecture by Director ofDisaster Mgmt Office

Earthquake Experienceby Simulation Car

Earthquake Experienceby Simulation Car

Life Saving Hands-onWorkshop

Life Saving Hands-onWorkshop

Evacuation Route TourEvacuation Route Tour


2006 New DrillA Survivor Confirmation and Management

Using Nagoya University Portal

• Requested:• 1,720 faculty and staff, and 2,643 under-graduate

and graduate students belonging in:• School and Graduate School of Economics• School and Graduate School of Agriculture• Graduate School of Environmental Studies• Administration Bureau

• Methods• Asked to register PC and Cellar phone-based email address

es prior to the drill• Asked to register their status through both of

• Direct request to individuals with PC and Cellar email• Public announcements with email, portal, web pages, poster


Respondents

• 66 faculty, 54 staff, 114 students

• Details:

0

5

10

15

20

25

30

35

ProfessorAssociate ProfessorLectuerAssistant ProfessorOffice StaffTechnical StaffParttime StaffOther


Q1: How did you know AliveInfo?

44%

21%

11%

10%

3%

2%

1%8%

Office Annoucementby EmailAnnouncement onMyNUNotification toregistered emailAdvisor

Major local newspaperMail to cellphone

NU homepage

Others


Q2: Is this AliveInfo easy to use?

46%

16%

24%

7%7%

Strongly agreeAgreeSo soDisagreeStrongly disagree


Q3: Feature Requests

• Automatically notified when registered people’s info is updated (116/234)

• Automatically notified to registered people when updated (96/234)

• Search by non member of NU (41/234)

• Multilingual (0/234)


Q4: Do you use AliveInfo?

84%

4%

12%

YesNoI have no idea


Questions ?

Shoji Kajita, Ph.D Associate Professor

Information Technology Center

Information and Communication Headquarters

Graduate School of Information Science

Nagoya University

[email protected]

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AliveInfo: A Survivor Confirmation and Management Service Using Institutional Web Portal

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