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4ADCB Al Murshid IslamicFinance GuidanceKey to Islamic Retail Banking
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C o n t e n t s :
Introduction Retail financing services
Personal/professional retail financing
a. Short-to-Medium Term Murabaha Financing
b. Auto Financing
c. Medium-to-Long Term Ijara Financing
d. Home and Real Estate Financing
Istisnaa and Salam: industrial and agricultural financing
Ancillary retail services
Legitimacy of fee incomea. Agency fee
b. Financing fee
c. LG fee
d. Fee on banking cards
Conclusions
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This booklet is the irst cultural product o a special public awareness programme on Islamic inance
organized by Abu Dhabi Commercial Bank (ADCB) or the beneit o its highly valued clients. ADCB is
proud to take the lead in this cultural campaign, the irst o its kind in the Emirates, with the objective
to enlighten the public on the ethical and practical appeal o Islamic banking and investment services.
Believing that public awareness is necessary or the breaking o new grounds in the provision o Islamic
inance, the ADCB is already committed to the gradual but steady introduction o authentic Islamic
banking products. We believe that public awareness on the principles o Islamic inance leads to better
customer relationships, and hence augurs or brighter and wider horizons vis--vis the growth o Islamic
inance.
As the title implies, the Master Key to Islamic Banking and Finance 1 is intended to set the scene or
its readers to appreciate the potential capacity o Islamic inance in terms o accommodating modern
banking needs. At this stage, basic questions are addressed about Islamic inance, why it is needed,
and how it undamentally diers rom conventional banking. This is done in terms o ive basic questions
which are careully chosen to address the most common queries which tend to be publicly raised about
the case or Islamic banking. This preliminary background will, then, be supplemented by the Master
Key to Islamic Banking and Finance 2 which is intended to lay down the basic oundation o Islamic
modes o inancing.
Having set the scene and laid the basic oundation o Islamic inance, the programme will proceed to
more practical questions o how banking needs can be provided in the Islamic way. It is the objective
o orthcoming booklets, to be produced later this year, to handle more technical issues in relation toretail, corporate, and investment banking. The programme is addressed to a wide spectrum o potential
audience who wish to understand the relevance o Islamic inance to the ever rising challenges o the
modern world. Retail banking clients, corporate executive managers, institutional investors, proessional
bankers, government oicials, and academic students may all beneit rom ADCBs planned series.
Introduction (1) Why Islamic banking and inance?
It is the mechanism o lending and borrowing at the interest-rate which triggered Muslims search or
an alternative inancial order. Islamic inance owes its driving orce to a solid consensus amongst
contemporary Shariah scholars that the charging o interest on borrowed money is a breach o the
Quranic prohibition o usury (riba). It is well known that similar prohibition existed in the earlier scriptures
o Judaism and Christianity.
In the Quran, it is stated that God has permitted trade and prohibited usury (Quran 2:275). The
prohibition o usury is stated in the strongest terms whereby Muslims are warned o war rom God
and His Messenger i they ail to abide by this order (Quran 2:279). The tradition (Sunnah) o the
Prophet (peace be upon him) came to reassert this Quranic prohibition and to elaborate on various
maniestations o usury.
Money lending at a (ixed) price was practiced in many ancient civilizations though under severe ethical
criticisms by philosophers and r eligious leaders. The amous Greek Philosopher, Aristotle, developed the
argument that money is sterile and thereore it should not command a return or its own sake. In other
words, money can only unction as a medium o exchange, to acilitate trade in goods and ser vices.
It is noteworthy that the contemporary Western banking system emerged rom a historical battle against
the Christian Church on the issue o usury. It eventually beneited rom a groundbreaking verdict by the
Protestant Bishop, John Calvin, who argued that money lending or productive activities was per missible
since it diered rom the biblical usury. Yet, when related to the Quran and the Prophets Sunnah, this
verdict was not shared by the majority o Muslim scholars. It explains why Muslims have conscientiouslyshouldered the responsibility o reviving the human ethics o interest-ree inancing.
This is the ourth cultural product o ADCBs public awareness programme
which aims at portraying ethical and practical dimensions o Islamic nance.
It comes ater three successive ADCB introductory booklets: (a) ADCB
Master Key to Islamic Banking and Finance 1, which addressed preliminary
questions why Islamic nance is needed, and how it undamentally diers rom
conventional banking (b) ADCB Master Key to Islamic Banking and F inance 2,
which demonstrated alternative Islamic nancing modes, and (c) ADCB Key to
Islamic Retail Banking 3, which explained the nature o assets and deposits
o a typical Retail Islamic bank. It also urnished a historical background o a
vibrant Islamic banking system which prevailed in the early centuries o the
Abbasid and Fatimid periods o Muslim civilisation.
As an extension to ADCB Key to Islamic Retail Banking 1, the present booklet
aims at shedding light on retail nancing activities o Islamic banks together
with ancillary banking services which command ee income rather than an
interest income. Retail nancing activities are presented by reerence to the
generic nancing modes which have already been demonstrated in (ADCB Key
to Islamic Banking and Finance 2) Auto Financing and Home Financing are
presented as typical high demand retail banking needs.
The idea is to provide complementary material or the previous booklet and
pave the way or the next booklet on Islamic Corporate banking. Although
o-balance sheet products like Letters o Credit and Letters o Guarantee are
also oered as Retail banking products, these are more appropriately detailed
within the context o Corporate banking, thus, two more booklets remain in
order to conclude ADCBs public awareness programme: ADCB Key to Islamic
Corporate Banking and ADCB Key to Islamic Investment Banking.
The purpose o the public awareness programme is to benet a wide spectrum
o individuals who wish to understand the relevance o Islamic nance upon the
ever rising challenges o the modern world. Retail banking clients, corporate In
tr
o
d
u
ct
io
n
Retail fnancingservices
executive managers, institutional investors, proessional bankers, government
ocials and academic students may all benet rom ADCBs planned series.
ADCB is already committed to the gradual and steady introduction o authentic
Islamic banking products. We believe that public awareness on the principles
o Islamic nance will lead to better customer relationships, and eventually
brighter growth prospects.
The nancing mechanism o Islamic Retail banking ollows the principles
explained in the rst booklet ADCB Master Key to Islamic Banking and
Finance 1. The model o an Islamic Retail bank has been shown as one which
mobilises a large pool o small savings with the objective to meet the nancing
needs o individuals, households and business entrepreneurs. Although, much
o the current Islamic nancing experience emerged as an Islamic conversion
o modern conventional banking. It was made clear in the ADCB Key to I slamic
Banking and Finance 1 that Islamic banking fourished to phenomenal scales
in the early history o Muslim civilisation.
Islamic banking implies abidance by Shariah in all nancing and investment
activities. Most notably, the prohibition o interest is maniest in the interest-
ree benet o Islamic nance while the prohibition o gharar is shown in the
avoidance o uncertain terms and c onditions in the contracts and agreements
between Islamic banks and their clients. For example, an undetermined price
or uncertain quantity o goods, in a sale contract are cases o gharar.
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Interest-ree banking, however, does not mean the oering o benevolent loans
(qard hasan) by Islamic banks. Reerence to ADCB Master Key to Islamic
Banking and Finance 1 and ADCB Master Key to Islamic Banking and Finance
2 made it clear that the alternative to usury is legitimate prot. Hence,
Islamic nance modes have been presented as prot-generating modes,
involving the direct engagement o Islamic banks in the provision o goods and
services to clients.
The major challenge o Islamic Retail Finance Modes is, perhaps, the ability
to extend cash nancing in situations where clients are not interested in the
banks engagement with the provision o real goods and services. Extensive
research is currently carried by Shariah scholars and Islamic bankers in
order to develop viable Islamic alternatives or cash nancing. Tawarruq is
sometimes regarded as an Islamic alternative or cash nancing but signicant
Shariah objections against this alternative have been raised by many Shariah
scholars.
Tawarruq arises when a client enters into an Auto Murabaha transaction (or
any other asset), not or a real need o a car (or that other asset), but rather
or the sake o selling the car (or that other asset) or cash. Although there are
two Shariah compliant independent transactions the rst, buying through
Murabaha rom the bank. The second, selling on spot-basis to a third party.
However, an objection to this rom the Shariah view point is the intention o
the client, aiming to gain immediate cash and not the asset (usually metals),
where such cash is less than what is let payable to the bank in the uture.
Another Shariah objection, raised by a good number o Shariah scholars, is
when such a process is orchestrated by the bank acilitating such a transaction
to the client in a single package, reducing it to one o cash today against
more cash tomorrow. This is more importantly the view o the Jiddah-based
Fiqh Academy and it was adopted in the Tawarruqs Shariah Standard o the
Accounting and Auditing Organization or Islamic Financial I nstitutions (AAOIFI).
However, some jurists rom the Hanbali school o thought, like Ibn Taimiah and
Ibn AlQayema, consider this type o Institutional Tawarruq prohibited like Ina.
Retail nancing addresses a wide range o personal, household and
proessional needs o small-to-medium (SME) economic enterprises. Personal
and household nancing is consumer-oriented while proessional nancing,
on the other hand, is producer-oriented. This basic classication is more
consequential to Islamic Retail banking than it is to Conventional banking or
the simple act that Islamic banks seek to directly satisy clients demand
or goods and services through alternative modes o nancing. Unlike the
single option o Conventional banks where money is lent to satisy personal
or proessional needs or whatever purpose, Islamic modes are particularly
responsive to the clients actual needs.
Mudaraba and Musharaka are typically producer-oriented and thereore cannot
be adopted to satisy clients needs. This is because the adoption o Mudaraba
and Musharaka presupposes a prot-making trade or productive activity such
that the realized prot could be shared between the contracting par ties based
on a pre-agreed prot distribution ratio. Since consumer nancing generates
no prot, Islamic banks can only satisy such demand through xed return
modes like Murabaha, Istisna and Ijara as explained in ADCB Master Key to
Islamic Banking and Finance 2. The class o variable return modes like
Mudaraba and Musharaka cannot be adopted in consumer nancing.
On the other hand, there is no restriction on the class o Islamic nance
modes that can potentially be adopted or proessional nancing.
Personal /proessional
retail inancing
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Whether xed or variable return modes, all that matters rom the standpoint
o the Islamic bank is the degree o risk exposure. It was made clear in ADCB
Master Key to Islamic Banking and Finance 2 that risk management is
commendable both ethically and religiously since Islamic banks are responsible
or the sae-keeping and prudent use o depositors unds.
Thus, although Mudaraba and Musharaka are viable modes o nancing or
proessional rms and SME enterprises, the dominant practice o Islamic
retail banking is to meet such nancing mostly rom xed return modes
(ie. Murabaha, Ijara, Salam, and Istisnaa). This trend, however, is likely to
reverse in avour o a greater emphasis on the PLS Mudaraba and Musharaka
as it can be seen rom the growing amount o research which oers practical
and Shariah compliant remedies or the daunting problem o risk management
in the PLS modes.
Short-to-Medium Term Murabaha Financing
Personal and household needs encompass a potentially endless list o
consumer durable goods (mostly house urniture and electric appliances) and
motor vehicles (cars or motor cycles) or consumption purposes. Similarly,
proessional nancing involves a broad range o demand or producer durable
goods (oce urniture, productive equipments, computers and various
proessional tools) together with the demand or motor vehicles or investment
purposes.
The common practice o Islamic banks is to meet the above nancing needs
through short-to-medium Murabaha nancing acilities that is, rom less than
a year to ve years. As has been introduced in ADCB Master Key to Islamic
Banking and Finance 2, Murabaha nancing consists o purchasing a speci c
consumer goods or asset by the bank to the order o the client, possessing
the goods and then selling the same to the client on deerred payment at cost
plus prot.
Murabaha is oten the most preerred mode o nancing i the goods in question
are already available in the market and the required nance term does not
go beyond short-to-medium term. Although it is not uncommon or Murabaha
nancing to be used in long-term nancing, it is mostly used in the nancing
o short-to-medium term needs o personal and proessional clients. This is
because Murabaha is a sale transaction, usually deerred, whereby the sale
price must be xed once-and-or-all throughout the nance term even i the
payment o the price is deerred. In act, this basic Shariah provision makes
Murabaha nancing subject to the risk o uture price fuctuations in long-termtransactions, and hence, makes it more attractive in the nancing o short-to-
medium term transactions when goods prices tend to change only slightly.
Taking security or collateral (rahn or rihan) as cover or the likelihood o the
clients deault is a Shariah compliant procedure to the extent that it secures
clients payment o banks dues in deerred sale contracts like Murabaha.
Rahn given by an obligor to a creditor is explicitly stated in the Holy Quran as
a possible recourse to the creditor in lieu o the obligors payables; I you
happen to be on travel and c annot nd a writer, [you may demand] a deliverable
rihan (al-Baqara)
Yet, the Islamic bank can only have a hand o trust on the security or
collateral, thus inability to benet rom such collateral so long as the client
keeps honouring his payment obligations as agreed. It is only in the case
o the client deaults that the bank may exercise its right to sell the rahn to
recoup its dues and surrender to the client whatever residual value remains
out o the rahn.
Auto Financing
The Murabaha procedure is best explained through the example o auto nancing
which tends to be a dominant Islamic banking practice in the Arab and Muslim
World. The procedure normally starts with the clients submission o a ormal
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application orm, requesting the bank to purchase (according to the clients
order) a brand new car (or even a used one) available at a designated showroom
or company, and henceorth sell the same to the client at a price (including cost
plus agreed prot) paid over an agreed nance term. The client would normally
provide a pro-orma invoice stating the cost price o the car, its make, quality and
whatever technical eatures are requested in the application orm.
Although, the Murabaha applications are airly standardised, Islamic banks
have dierent approaches in regards to the inormation and required amount
o detail in the initial application orm. At any rate, the most basic inormationwhich should be captured by the application is: the cost price o the car, as
clearly shown by the pro-orma invoice, and the required nance amount, the
nance term and the mode o payment.
The Islamic bank will stric tly abide by the Shariah provisions o having to buy
the car or automobile or the banks own account, receive the title thereto,
gain the possession thereo and then sell it to the client at an agreed price
that includes the cost plus the agreed prot amount (as highlighted in ADCB
Master Key to Islamic Banking and Finance 2).
The Murabaha transaction cannot be legitimately oered i the client and the
proposed vendor turn out to be an identical legal entity, or that one o them is a
legal subsidiary o the other. Such a transaction is precisely the orbidden buy-
back transaction (called ina in Islamic jurisprudence) which boils down to an
interest-rate lending transaction without any eect o the goods in question.
In execution o a Murabaha transaction, two independent sale contracts must
be signed. First, a sale contract between the bank as buyer and the owner
(showroom), as seller o the car. Next, the Murabaha sale contract will be
signed between the bank, as seller o the car, and the client, as buyer. Islamic
banks must appoint employees to take delivery o the car in the name o and
on behal o the bank and then sell it to the client.
Understandably, Islamic banks cannot commit unds in Murabaha without
ensuring clients credit worthiness and acquiring suitable collateral to secure
payment o the Murabaha installments. Credit analysis not only complies with
the principles o Shariah but it is also highly encouraged according to the
principles o Shariah. This is because avoidance o waste is a undamental
Shariah objective, and thereore minimising the potential incidence o deault
is an encouraged practice in Islamic nancial transactions.
Every care must be taken in the comparison o Murabahas prot with the
market interest rate. It is not unlikely or the prot to be somewhat higher than
the interest rate on similar class o nance in a Conventional bank, but this
cannot be taken as an indicator o relatively higher cost o Islamic nancing.
One basic reason is that the Murabahas prot cannot be adjusted ater the
conclusion o the Murabaha contract even in the event o deault. Whereas, the
interest rate o a conventional loan is easily updated or adjusted to penalise
deaulting behaviour or any delay in payment.
Medium-to-Long Term Ijara Financing
As an alternative to Murabaha, Islamic Retail banks may satisy client
needs through the Ijara mode o nance (which is the Islamic counterpart o
conventional lease nancing but with denite Shariah provisions as explained
in ADCB Master Key to Islamic Banking and Finance 2). The major appeal
o Ijara lies in the banks ownership o the leased asset which makes the
Ijara return rates more readily adjustable in response to external actors
(e.g. infation rate) unlike Murabaha and other sale type o Islamic modes o
nance.
Ijara payments, however, cannot be adjusted or an Ijara period that have already
commenced. However, it can be adjusted or an Ijara period sometime beore
its commencement. Thus prior to the commencement o each lease period
by say two working days, the lessor (owner o the asset) may negotiate the
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new Ijara rate or the rental with the lessee. This is the basic fexibility which
makes the Ijara rate adjustable to uture price changes and hence suitable or
medium-to-long term nancing needs.
In comparing Murabaha and Ijara, it is noteworthy to mention that the above
fexibility o Ijara can be counterbalanced by risk o ownership which does not
exist in Murabaha. Hence, the choice between the two modes is not always an
easy decision. This partly explains why some Islamic banks preer Murabaha
over Ijara in the provision o medium-term nancing.
Ownership risk is in act the basic point o departure between conventional
nancial lease and Islamic Ijara. A s was shown in ADCB Master Key to Islamic
Banking and Finance 2, the lessor in Ijara is held accountable or maintaining
the continuous fow o the assets usuruct to the lessee throughout the Ijara
term. This is translated into major maintenance and property insurance
responsibilities on the lessor without which the Ijara would not conorm to
Shariah.
Home and Real Estate Financing
The best example o Ijara in Retail Islamic nance relates to home nancing
where Ijara is adopted as a replacement to conventional home mortgages.
Currently, there are many dierent orms o Ijara nancing which are adopted
by Islamic banks. Ijara wa Iqtina, is the most common. Under this structure,
the bank, as lessor, grants a unilateral Sale Undertaking to the client, as
lessee, pursuant to signing the Ijara Agreement. This Sale Undertaking gives
the lessee an option to buy the leased asset rom the lessor at a given price
(usually a nominal value) ater the Ijara term has ended, conditional to the
lessee having ullled all his obligations under the Ijara Agreement.
The above dened Ijara wa Iqtina can be drawn between the bank as owner
and lessor o the house (or the real estate property), and the client as lessee
and potential buyer o the house (or real estate property), on the other hand.
The concept here is to enter into a renewable Ijara arrangement whereby the
bank leases a house o its ownership (or real estate property) to the client or
a given number o years (e.g . twenty ve years) with the added benet or the
customer to purchase the house at a nominal price when the Ijara term has
ended.
Alternatively, Ijara can be combined with diminishing Musharaka to oer
another Shariah compliant alternative or conventional home mortgages.
In this structure, the transaction starts o with a joint ownership by the bank
and the client (e.g. Banks share is 90% and clients share is 10%). This isSharikatul Melk (co-ownership). Thus, the Ijara Agreement between the bank,
as lessor, and the client, as lessee, will be relating to a (90%) common share in
the house (subject o the Ijara Agreement). During the Ijara term, the client will
be purchasing, every period, a small raction o the banks share. Hence, the
clients periodic payments will consist o two payments: a rental or the lease
o the common share owned by the bank and leased to the client, representing
banks prot, and a ractional purchase o the banks equity, or which a spot
sale and purchase agreement would need to be executed. This process
will result in the gradual transerence o house ownership (or real estate
property) rom the bank to the client, which is the gist o Ijara with diminishing
Musharaka.
Istisnaa and Salam have been introduced in ADCB Master Key to Islamic
Banking and Finance 2. Salam is particularly pertinent to the nancing o
Istisnaa and Salam:industrial and agriculturalinancing:
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agricultural or natural resource enterprise, whereas Istisnaa pertains more
closely to the nancing o industrial enterprises. A similar element between
the two nancing modes is the deerence o a certain goods/assets or uture
delivery and the payment o price at the time o sale either ully (as in Salam)
or partially (as in Istisnaa).
Unlike Murabaha and Ijara which ac ilitate the acquisition o consumer goods
or producer assets, Istisnaa and Salam are relevant to situations in which
money capital is needed to nance a specic productive activity. Yet it is
not a transaction o present money or more uture money as it is in theconventional interest-bearing loans. Rather, it is a transaction o present
money or protable uture goods. Hence, it is the prospect o disposing
protably o uture goods which motivates Islamic nancial institutions to oer
nancing products by way o Salam and Istisnaa. Islamic banks have already
acquired an extensive experience in the structuring o Salam/parallel Salam
and Istisnaa/parallel Istisnaa contracts or the retail nancing o a wide range
o SME economic activities.
In a Salam contract, the process would normally begin with a ormal application
orm submitted by the client to speciy the quality and volume o agricultural
or natural resource to be produced, the time it is bound to take until uture
delivery and the current price oered by the client or the sale o the goods
to be delivered in the uture. The oered price multiplied by the volume would
then determine the total amount o capital nancing required by the client.
The bank would then carry out its own easibility study about the proposed
nancing. This involves making a credit analysis o the clients proessional
competence, track record and integrity, working out a reasonable projection
o expected uture price and choosing an appropriate route to make prot out
o the transaction. Hence, a parallel Salam becomes necessary as a route
or the bank to make prot out o the original Salam contract. In the parallel
Salam, the bank cannot reer to the original goods already bought rom the
client since Salam goods are sold based on detailed description and not
per specic, identied or named goods. The bank would rather bear the ull
legal obligation to deliver the parallel Salam g oods even i the client ailed
to deliver the original Salam goods.
On the other hand, the retail service o the Istisnaa contract is most oten
adopted as a means to deliver an industrial product (e.g. real estate building,
equipment etc.) to the client. Hence, the process would normally start rom a
clear statement by the client speciying the technical detailed specications
o the needed industrial product, the proposed name o manuacturer, thetime it is bound to take till the nal delivery o the product, the total amount
o the needed capital and a proposed nance schedule.
As in the case o Salam, the bank would have to carry out a easibility study
regarding the proposed Istisnaa nancing. But since the Istisnaa contract
ends up with the delivery o an industrial product to the client, the parallel
Istisnaa contract would normally be the means to acquire the needed
product in order to be able to deliver the same to the client. Thus, the
parallel contract is drawn between the bank as buyer o the product and the
manuacturer as seller o the product. It should be noted that the client is
not party to the parallel Istisnaa contract and thereore bears no liability
towards the manuacturer. Furthermore, there should be no reerence o
any kind in one agreement to the other agreement.
The banks liability towards the client regarding the technical quality o
the product, as well as the highly-sensitive nature o industrial products
to legal disputes, place an enormous burden on the bank to monitor
the production process and guarantee the products quality and
conormity to the pre-agreed specications. This duty is ideally perormed
through the staging o the production process and the appointment o a
technical advisory rm to monitor the production process and issue quality
certication acceptable to the client.
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Due to liberalisation o interest rates and nancial sector deregulation, the
traditional business o money lending ceased to be the leading competitive
edge in Retail banking. Competition over ee-generating services is gradually
taking the lead over the traditional competition on interest income. Undoubtedly,
deposit-taking and nancing still remains to represent the core o Retail
banking, but it is the innovative activity or better quality ancillary banking
services which has lately taken the lead in the Retail banking industry.
As the term implies, ancillary banking services include a wide range o
subsidiary services not directly involved in the process o nancing or deposit-
taking, like the issuance o travellers cheques, issuance o debit and credit
cards, oreign currency exchange, remittance, sae-deposit boxesetc. Despite
the wide variety o such services, they all share the same property o being
ee-generating rather than interest income generating services. The dening
criterion between the two classes o Retail banking services is that ee income
is a price on a specic banking service not directly related to unding while
interest income is the time price o lent money.
The shit o emphasis rom interest income to ee income has ar reaching
consequences in Islamic banks, since one o the basic principles o Islamic
banking is the prohibition o interest on borrowed money. All that matters
about the legitimacy o ee income rom the Shariah perspective is the nature
o banking service being oered to the client. As a g eneral rule, Islamic banks
oer most o the ancillar y services that Conventional banks oer, except or a
ew which may contravene the principles o Shariah or need special Shariah
provisions to ensure their legitimacy.
The qh rulings which underlie the legitimacy o banking services all
beyond the scope o this cultural booklet as they are extensively discussed
in the contemporary Fiqh academies. Also, it is not our intention to review
the qh rulings or all ancillary services provided in the Retail bankingindustry, but rather we may highlight the basic principles which govern the
legitimacy o ee income in Islamic banking.
The basic principle is that i the service oered by the Islamic bank is
a permissible one (halal), and i the production o the service involves
exertion o human eort (mental or physical) and the possible use o
supportive material (paper, electric power, rented building, etc), then it
is a permissible ee. The banking ee is then set to recover both labour
cost and the material cost used up in the productive process o
the service. It is customary to express workers wages in units o time
because production takes time, and thereore banking ees can also be
expressed per unit time over the period needed to complete the production
and delivery o a particular service (e.g. weekly or monthly rates).
Agency ee:
The best example o permissible banking services is an agency service
where the bank oers to perorm a particular activity on behal o its
clients (e.g. management o an investment und). The agent, in Islamic
jurisprudence, can be authorised to act on behal o the principal and
to ully assume the principals capacity in a wide variety o situations.
Agency ee is thereore a legitimate income so long as the required service
is a halal activity.
Legitimacy o
ee incomeAncillary
retail services
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However, it is important to note that an agent is a best eort worker in
the sense o not guaranteeing the desired result to the principal except in
the case o proven misconduct or negligence. This is a crucial dierence
between agency in Islamic banking and agency in Conventional banking
(where the Conventional bank is held to indemniy the principal and hold
him harmless against all possible risks, irrespective o misconduct or
negligence).
Financing ee
Charging ees or the processing o Islamic nance transactions and
documentations are good examples o ee-generating Islamic banking
services, even i the serv ice was to provide a Qard Hasan. Such ees have
been approved by Shariah Scholars. For example, the Jeddah-based Fiqh
Academy (16/10/1986, Ammans Session) approved o charging ees in the
processing o qard hasan (interest-ree loan) subject to the strict condition
that any excess amount over the actual administrative costs incurred in
this process is orbidden. Thus, i such an excess is accumulated at the
bank at a cer tain period end (or example, quarter or year end), the same
would be deposited in the banks Charity account.
The example o qard hasan brings the dierence between ee income (as
dened above) and interest income to a particularly sharp ocus, given
that interest income is a time price o money, which is Shariah repugnant,
whereas ee income is a recovery o labour and material costs. The oering
o qard hasan is not only permissible but even highly encouraged. Thereare, however, signicant labour and material costs involved in the delivery
o qard hasan that must be acknowledged and appropriately recovered in
order or this activity to be properly institutionalised and continue to be
provided to those who need it.
LG ee
An LG (Letter o Guarantee) is a document issued by a bank to the order
o a client and to the benet o a third party (e.g. government, supplier o
petrol etc). Basically, it is an assurance to the third party that in the event
o the client ailure to honour an agreement concluded with that party
(e.g. completing an inrastructure project or paying a deerred price to a
supplier) the bank will then stand ready to compensate the third party up
to a certain amount o money.
This service is permitted as an act o benevolence in Islamic jurisprudence
where it is called kaala. The mainstream standpoint in Islamic jurisprudence
is to maintain kaala as an act o benevolence and thereore kaala cannot
be oered against a ee. Nonetheless, as in the case o processing o qardhasan, there are considerable labour and material costs which have to be
covered in the provision o kaala. Hence, Islamic banks are allowed to
cover such costs in the processing o LGs under the strict condition that
any excess amount would be orbidden. However, since such costs include
direct and indirect costs, they are usually based on careul estimates.
Fee on banking cards
An escalating growth o credit cards, debit cards and charge c ards since
the early 1980s in Western markets is putting Islamic banks under
increasing pressure to cater similar services to Muslim consumers.
The question invoked dierent viewpoints among Muslim scholars, not
only rom the perspective o Shariah compliance but also rom the ethical
standpoint towards modern consumerism. The phenomenal growth o
debit/credit cards is seen by many observers as being conducive to an
extravagant social culture, which seems to drive society members to an
endless spiral o indebtedness.
Nonetheless, the use o debit/credit cards has its own merits. That people
need no longer worry about taking cash, and the ease o payment to traders,
travel agents, hotels, restaurants etc, is by all standards a groundbreaking
development in modern banking. It should be recalled that sakk and sutaja
were deliberately encouraged in the early Muslim civilisation or the very
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purpose o averting the risk o travelling with cash. Hence the idea o using
cards in place o cash is not alien to I slam. All that needs to be assured is
the compliance with the principles o Shariah.
It is only attainable in such an introductory booklet to give a brie explanation
on credit, charge and debit cards as they are developed in the modern
world. On one hand, credit cards are built upon the conventional lending
transaction whereby the holder o the card borrows money at interest
whenever he uses the credit card or drawing cash rom the ATM or buys
goods at any outlet. Obviously, this is not a permissible card, and thereorethe issuance o such card cannot be endorsed by Islamic banks.
On the other hand, debit cards are simple means to draw rom ones current
account whenever cash is drawn rom an ATM or goods are bought. This is
permissible so long as no lending/borrowing relationship is involved.
Thus, issuance o debit cards or a ee is permissible or Islamic banks.
Debit cards become impermissible credit cards when an overdrat acility
is oered to the account holders at an interest charge or amounts
overdrawn. This is a c ommon eature o Conventional banks.
The act that any card (debit, charge or credit) may stipulate a charge o
interest in any event o delay o payment or overdrawing, makes the whole
card Shariah repugnant and all the transactions, starting rom applying
or such a card, using it to conduct any transaction and ending by the
expiry o such card, Shariah repugnant. Hence, it is never an excuse to
apply or such a card and claim that it is Shariah compliant (Halal) due
to the sincere intention, dedication and cautiousness o the person not to
overdrat or use credit, where interest may be charged, and rather just use
it to acilitate payments or or just making payments abroad. The Shariah
repugnant aspect simply lies in the Shariah repugnant provision in the
agreement relating to the card.
Islamic banks can issue charge cards under special conditions.
Charge cards oer interest-ree credit or a shor t period, normally a month
during which the cardholder can use the card or drawing cash or buying
goods. The Islamic bank as issuer o charge cards charge ee income and
never interest income.
Islamic banks may even issue Credit cards under special conditions too,
much similar to those relating to the Charge cards above. The Islamic bank
or this product would also charge a ee only.
In case o delay in payments o nancial obligations relating to any Charge
or Credit card, the Islamic bank would be entitled to collect a late payment
donation rom the customer, to be payable to charity, as is the case with
other transactions based on other Islamic modes o nance and not qard
hasan. Where the client undertakes to pay a late payment donation,
in case o delay in payment. Many Islamic banks to deter clients rom
delaying on payments have devised this.
The late payment donation was also due to Islamic banks alling as a
victim to a majority, who simply exploited the Islamic banks by deciding to
delay payments, since the Islamic banks do not charge any late payment
interest. Although a charge may now exist that seems similar between
Islamic bank and Conventional banks, Islamic banks do not make prot
at all rom the late payment donation, however, Islamic banks benet bymaking sure clients have another reason to meet their nancial obligations
on time. Had the behaviour o meeting nancial obligations was never as
such rom the rst place, this late payment donation, would have never
come to existence within the Islamic banks.
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This booklet is an extension on the background material given by ADCB
Key to Islamic Retail Banking 1. It ocused mainly on Retail banking
nancing services or personal, household, proessional enterprises needs
and ancillary banking products. The classication o Retail banking clients
into personal/proessional is shown to be more consequential or Islamic
banks than it is or Conventional banks. Islamic modes o nancing are
more attuned towards clients needs than banks that take a conventionalinterest rate approach.
The role o ancillary services in Islamic banking is explained by reerence
to ee income in Islamic jurisprudence. In the rst place, the service must
be permissible (halal), and the production o the service should involve
exertion o human eort (mental or physical), as well as the possible
use o supportive material (paper, electric power, rented building etc).
Banking ees may then be set to recover both labour cost and the material
cost used up in the productive process o the service.
Agency ees, nancing ees, LG ees have been reviewed by reerence to
the above criterion. The question o ees on nancial cards (credit cards,
debit cards, and charge cards) has also been addressed, shedding light on
the basic considerations, which govern the Shariah compliance o banking
cards.
Conclusion