EvergreenHealthHome Care Services

Brent Korte – Director, Home Health

EvergreenHealth Home Care Services

Home Health, Behavioral Health, Hospice and Palliative Care

for patients in King and Snohomish Counties

Home Health Services• Nursing Services• Physical Therapy• Occupational Therapy• Speech Therapy• Psych Nursing• Psych Occupational Therapy• MSW Services• Wound Care Specialists

HOSPICE CAREHospice focuses on comfort care and emotional support to help enhance coping with the transition at end of life, using the patient’s wishes as a primary guide. Hospice care helps to ease disease symptoms such as pain, nausea, and breathing problems, while helping to address the emotional, mental and spiritual needs of the patient and his/her family and friends. Providing information and education about what to expect through the disease/dying process is fundamental to successful hospice care.

Home Care #’s• 65 Home Health/37 Hospice providers in WA • 3.5M patients on HH right now

• 14,000 total episodes of care• 550 employees (15% of EvergreenHealth)• 150,000+ visits in 2015• 1.3M miles driven

Marketing in Home Care• A lot of work to do– Industry and services not understood by general

population• Confusing descriptors…• Unfortunate political overtones for Hospice

– Understanding comes with health event or at time of crisis

– Reputation has suffered from questionable practices on the national stage

Technology and Healthcare

Technology and Healthcare• Technology innovates to:

– Change the world, to disrupt, to make $$$ • Healthcare innovates to:

– Survive, because….– we were told to…in 20,202 pages/11.5M words through the regulations

of the ACA• Tech hears:

– “Do the unthinkable, break the mold and change the world”• Healthcare hears:

– “Do better, less $$, more ”, “oh and partner with everyone”, and by the way “you need to compete with your new partners”.

• Tech: Change is literally in the air…..Good food and flying packages• Healthcare: EvergreenHealth’s plans

Telehealth:

Telehealth is tele-everything…• Telehealth-home monitoring• Telemedicine-home MD visits• Telemonitoring-AppleHealth to full telemetry• Telestroke• Teleradiology-care coordination for dx• Telepsych-mental healthcare • Heath engagement/Remote education• Remote care coordination• Public Health• Big data for chronic illnesses

eHomeHealth• Remote monitoring

– Blood Pressure– Pulse Oximetry– Weight– Blood Glucose

• Patient Engagement• Care Coodination• Skype • EMR

Telehealth evolving quickly• Market flooding with innovations• Big and small players• Underfunded by insurance, well funded by

investors• Difficult to communicate ROI• Technology forcing healthcare industry

outside of comfort zone

Questions?

Thank You