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TURINYS
1 CREATE AND MODIFY GROUP PNR 1
1.1 AMADEUS HELP PAGES ......................................................................................................................... 2
1.2 AIRLINES INFORMATION PAGES ............................................................................................................. 3
1.3 GROUP NAME ELEMENT ........................................................................................................................ 4
1.4 GROUP SELL .......................................................................................................................................... 5
1.5 SELL FROM AVAILABILITY/SCHEDULE DISPLAYS .................................................................................... 6
1.6 DIRECT SELL .......................................................................................................................................... 7
1.7 REBOOK/CANCEL SEGMENT ................................................................................................................... 7
1.8 BOOK FROM DUAL DISPLAY ................................................................................................................... 8
1.9 GROUP FARE SSR ELEMENT.................................................................................................................. 9
1.10 THE COMPLETE PARTY INDICATOR ..................................................................................................... 10
1.11 SEGMENTS SOLD OUTSIDE AMADEUS.................................................................................................. 11
1.12 PASSIVE SEGMENTS ............................................................................................................................. 11
1.13 GHOST SEGMENTS................................................................................................................................ 11
1.14 ASSIGN INDIVIDUAL NAMES ................................................................................................................ 12
1.15 NAME REPORTING ............................................................................................................................... 14
1.16 SEGMENT AND PASSENGER ASSOCIATION............................................................................................ 15
1.17 DELETE INDIVIDUAL NAMES WITHOUT REDUCING SPACE.................................................................... 15
1.18 NAME UPDATE .................................................................................................................................... 18
1.19 PNR HISTORY ..................................................................................................................................... 19
1.20 TRANSMISSION OF NAMES ................................................................................................................... 20
1.21 MANUAL NAME TRANSMISSIONS......................................................................................................... 21
2 SEATING 22
3 MODIFY GROUP SIZE 25
3.1 CANCEL UNASSIGNED NAMES ............................................................................................................. 25
3.2 CANCEL ASSIGNED NAMES.................................................................................................................. 25
3.3 CANCEL ASSIGNED AND UNASSIGNED NAMES..................................................................................... 25
3.4 INCREASE GROUP PNR........................................................................................................................ 27
3.5 COPY PNR AND CREATE AXR LINK.................................................................................................... 28
3.6 CANCEL ALL PNRS IN AXR................................................................................................................. 30
3.7 SPLIT.................................................................................................................................................. 31
3.8 SPLIT UNASSIGNED NAMES.................................................................................................................. 31
3.9 SPLIT INDIVIDUAL NAMES ................................................................................................................... 31
3.10 SPLIT UNASSIGNED AND INDIVIDUAL NAMES ...................................................................................... 31
3.11 SPLIT & CANCEL PARTIALLY CONFIRMED SEATS ................................................................................ 35
4 NON-HOMOGENEOUS CONDITIONS 37
5 TICKETING 41
5.1 NET TICKETING, TST - PASSENGER ADDITION .................................................................................... 44
5.2 MANUAL NET TICKETING .................................................................................................................... 44
5.3 AUTOMATIC NET TICKETING ............................................................................................................... 48
5.4 CONFIDENTIAL TST............................................................................................................................. 50
5.5 TST UPDATE ....................................................................................................................................... 51
1
1 CREATE AND MODIFY GROUP PNR
To handle bookings for large parties of between 10 and 99 passengers, a special type of PNR,
a group PNR, has to be created.
The group PNR must contain the following elements at end of transaction:
• a special group name element
• at least one confirmed group air segment
• a group fare SSR element
• contact and ticketing elements as for non group PNRs
Individual names can be entered at any time using the individual name element entry NM.
2
1.1 Amadeus Help Pages
Help in Amadeus is available under:
HE
INTRODUCTION TO HELP EN 13NOV08 0918Z
HERE ARE THE WAYS YOU CAN FIND THE HELP YOU NEED.
TYPE OF HELP ENTRY EXAMPLE
------------ ----- -------
SPECIFIC SUBJECT HE(SUBJECT NAME) HE HOTELS
SPECIFIC TRANSACTION HE(TRANSACTION CODE) HE HA
TOPICS STARTING WITH H HE(FIRST LETTER) HE H
HELP ON YOUR LAST ENTRY HE/
WHAT'S NEW IN HELP HE UPDATES
HELP ON HELP HE HELP
LIST OF KEYWORDS OR QUICKPATHS FOR A SUBJECT GP QPS
THE NEXT SCREEN GIVES YOU A LIST OF SUBJECTS AVAILABLE IN HELP
>MD
MD
INTRODUCTION TO HELP EN 13JUL08 0918Z
SUBJECTS AVAILABLE IN HELP
--------------------------
ACCOUNTING FERRY PROFILES TOUR
AIS GENERAL QAP (QUALITY TRAINING
AVAILABILITY GROUPS ASSURANCE PLUS) TRAVEL
CARS HOTELS QUEUES ASSISTANCE
CENTRAL INVOICE RAIL TRAVEL
TICKETING ITINERARY SCHEDULES CHOICE
CONVERT OFFICE PROFILE SECURITY UPDATES
CRUISE PNR STEPS
DIRECT ACCESS PTA (PREPAID TICKETING
FARES TICKET ADVICE) TIMATIC
FAX PRINTING TIMETABLE
TO GO TO THE HELP FOR ANY OF THESE SUBJECTS, ENTER HE AND THE
SUBJECT NAME. FOR EXAMPLE: HE AIS
*** END OF DISPLAY ***
HE GROUPS
GROUP INDEX EN 20MAR07 1223Z
HE GROUPS
FOR INFORMATION ABOUT ENTER FOR INFORMATION ABOUT ENTER
--------------------- ----- --------------------- -----
INTRODUCTION GP INT KEYWORDS OR QUICKPATHS GP QPS
GROUP FARE GP FAR NON-HOMOGENEOUS GROUPS GP NON
GROUP NAME GP NAM TRANSMIT NAMES GP TRA
GROUP SEATING GP SEA GROUP SEGMENT SELL
GROUP SSR ELEMENT GP SRG (US MARKET ONLY) GP SS2
GROUP SEGMENT SELL GP SEG
*** END OF DISPLAY ***
3
1.2 Airlines Information Pages
As airlines may have different policies for group bookings check always the information
pages in Amadeus if available or contact the airline directly.
You can display a list of airlines with AIS pages in Amadeus:
GG AIR AIS
GGAIRAIS AIR STATUS (AIS) EN 18MAY08 0916Z
FOLLOWING IS A LIST OF AIRLINES WHO HAVE SIGNED THE AIS AGREEMENT
AS PART OF THE PCA.
FOR MORE INFO ABOUT AIS PLEASE TYPE >GGAIM AND THEN >GPAIS
CARRIER AIS
CODE NAME TYPE ENTRY
===========================================================
AA AMERICAN AIRLINES MINI GGAIRAA
AB AIR BERLIN COMPACT GGAIRAB
AF AIR FRANCE STANDARD GGAIRAF
AM AEROMEXICO STANDARD GGAIRAM
AR AEROLINEAS ARGENTINAS MINI GGAIRAR
AS AS AIRWAYS STANDARD GGAIRAS
AT ROYAL AIR MAROC COMPACT GGAIRAT
AV AVIANCA MINI GGAIRAV
AY FINNAIR STANDARD GGAIRAY
AZ ALITALIA STANDARD GGAIRAZ
A0 L'AVION MINI GGAIRA0
A3 AEGEAN AIRLINES MINI GGAIRA3
A5 AIRLINAIR MINI GGAIRA5
A9 AIRZENA GEORGIAN AIRLINES MINI GGAIRA9
Information about group reservations is often found on the following pages:
GG AIR YY GROUP YY = Airline Code
GG AIR YY RESERVATION
Some other direct addresses: GG AIR EI, GP RES , GG AIR BD TRAVEL AGENT
4
1.3 Group Name Element
A group name element can only be entered and changed during PNR creation. The entry is:
NG25 HOLIDAY TRIP
NG Name Group transaction code
25 Number of passengers
HOLIDAY TRIP Group name, a maximum of 53 characters
RP/VNOLJ2902/
0. 25HOLIDAY TRIP NM: 0
*TRN*
Explanation of the highlighted part:
0. The group name element number followed by period as delimiter.
25 Number of unassigned names, automatically decreased when:
• Individual names are added.
• Unassigned names are cancelled or split from the PNR.
HOLIDAY TRIP Group name
NM: Assigned name counter
0 Number of individual names, automatically:
• increased when individual names are added
• decreased when individual names are canceled/split from the PNR.
To change the group name during creation refer to the element number 0:
0/HOLIDAY TOUR Group element 0/new group name
RP/VNOLJ2902/
0. 25HOLIDAY TOUR NM: 0
*TRN*
After end of transaction the change of the group name and the increase of the number of
passengers in the group element is only allowed by certain airlines. See HE GROUPS, GP
NAM or directly HE NG.
5
1.4 Group Sell
A Group sell transaction can be performed in two ways:
• Sell from availability/schedule displays
• Direct sell
See Amadeus Transaction Guide under Air for a summary and recommendations on the use
of different display types.
Remember to check the booking class to be used either on the airline´s AIS pages or by
calling the airline directly.
The only difference between a non-group and a group sell transaction are the mandatory
action codes to be added at the end of the sell entry.
SG Standard Request Sell Group
PG Waitlist Priority Request Group
You may discover that the sell transaction is sometimes accepted without the action code.
This happens when the group name already exists in the PNR at the time you make the sell
transaction. The action code is added automatically, which can be seen in the PNR history.
As not all airlines support the automatic addition of the action code, all the sell entries in this
course book are shown with the action code.
Note also that not all airlines support group sell transaction, check with the airline
concerned.
6
1.5 Sell from availability/schedule displays
Display the following availability with airline SK and class G only:
AD20JUNCPHSTO/ASK/CG Availability by Departure Travel Time
AD20JUNCPHSTO/ASK/CG
** AMADEUS AVAILABILITY - AE ** 332 TH 20JUN 0000
1 SK1424 G9 /CPH 3 ARN 5 0625 0745 E0/M80 1:20
2 SK1412 G9 /CPH 3 ARN 5 0700 0820 E0/M90 1:20
3 SK 400 G9 /CPH 3 ARN 5 0725 0840 E0/343 1:15
4 SK 402 G9 /CPH 3 ARN 5 0820 0935 E0/M80 1:15
See HE AN, MS505 AVAILABILITY DECODING for details of the system response.
Entry to book 25 seats in G class on SK400:
SS25G3/SG
SS Transaction code
25 Number of seats
G Class of service
3 Line number
/SG Sell group entry preceded by slash
RP/VNOLJ2902/
0. 25HOLIDAY TOUR NM: 0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0725 0840 343 E 0 K
SEE RTSVC
*TRN*
For decoding of the system response see:
• HE SS, GPSS2, SEGMENT DISPLAY IN PNR
• HE MEAL
• GG CODE (for actions codes)
7
Display the return availability:
ACR28JUN14 Availability Change Return
ACR28JUN14
** AMADEUS AVAILABILITY - AE ** 340 FR 28JUN 1400
1 SK 417 G9 /ARN 5 CPH 3 1430 1540 E0/M90 1:10
2 SK 415 G9 /ARN 5 CPH 3 1325 1440 E0/M80 1:15
3 SK 413 G9 /ARN 5 CPH 3 1305 1420 E0/M80 1:15
4 SK1405 G0 /ARN 5 CPH 3 1505 1615 E0/M80 1:10
Entry to request 25 seats on SK407:
SS25G1/SG
RP/VNOLJ2902/
0. 25HOLIDAY TOUR NM: 0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0725 0840 343 E 0 K
SEE RTSVC
2 SK 417 G 28JUN 5 ARNCPH HN25 5 1430 1540 M90 E 0 R
SEE RTSVC
*TRN*
>
1.6 Direct sell
A direct sell entry for the return flight would have been as follows:
SS SK419 G 28JUN STOARN SG25
SS... The standard long sell entry, where the number of passengers is preceded by:
SG25 the group sell transaction code
1.7 Rebook/cancel segment
Transaction code SB (Segment book) cannot be used to rebook group segments. You have to
cancel the existing segments and book new ones, e.g.:
XE 1-2
ITINERARY CANCELLED
8
1.8 Book from dual display
You can also book from a dual display, e.g.:
AD20JUNCPHSTO/ASK/CG*28JUN14
AD20JUNCPHSTO/ASK/CG*28JUN14
** AMADEUS AVAILABILITY - AE ** 332 TH 20JUN 0000
1 SK1424 G9 /CPH 3 ARN 5 0625 0745 E0/M80 1:20
2 SK1412 G9 /CPH 3 ARN 5 0700 0820 E0/M90 1:20
3 SK 400 G9 /CPH 3 ARN 5 0725 0840 E0/343 1:10
SK SK 402 G9 /CPH 3 ARN 5 0820 0935 E0/M80 1:15
5 SK 404 G9 /CPH 3 ARN 5 0900 1015 E0/M90 1:15
6 SK 406 G9 /CPH 3 ARN 5 1025 1140 E0/M80 1:15
7 SK 408 G9 /CPH 3 ARN 5 1110 1220 E0/M80 1:10
8 SK 410 G9 /CPH 3 ARN 5 1225 1335 E0/737 1:10
** AMADEUS AVAILABILITY - AE ** 340 FR 28JUN 1400
11 SK 417 G9 /ARN 5 CPH 3 1430 1540 E0/M90 1:10
12 SK 415 G9 /ARN 5 CPH 3 1325 1440 E0/M80 1:15
13 SK 413 G9 /ARN 5 CPH 3 1305 1420 E0/M80 1:15
14 SK1405 G0 /ARN 5 CPH 3 1505 1615 E0/M80 1:10
15 SK 419 G9 /ARN 5 CPH 3 1520 1630 E0/M90 1:10
16 SK 421 G9 /ARN 5 CPH 3 1620 1735 E0/M80 1:15
17 SK1407 G9 /ARN 5 CPH 3 1655 1810 E0/M80 1:15
18 SK 423 G9 /ARN 5 CPH 3 1705 1825 E0/343 1:20
*TRN*
>
For scrolling entries se HE SCROLL, MS106.
Entry to book SK400 outbound and SK407 inbound:
SS25G3/SG*11/SG
RP/VNOLJ2902/
0. 25HOLIDAY TOUR NM: 0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0725 0840 343 E 0 K
SEE RTSVC
2 SK 417 G 28JUN 5 ARNCPH HN25 5 1430 1540 M90 E 0 R
SEE RTSVC
*TRN*
>
9
1.9 Group Fare SSR Element
All mandatory elements apply to a group PNR.
An additional mandatory group PNR element is the fare SSR fare element. The fare element
cannot exceed 68 characters.
If the same fare applies to the whole PNR enter:
SR GRPF - MBAS1MSKG
SR SSR transaction code
GRPF Group fare indicator
-MBAS1MSKG Fare type code as per agreement with the airline preceded by a dash
RP/VNOLJ2902/
0. 25HOLIDAY TOUR NM: 0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0725 0840 343 E 0 K
SEE RTSVC
2 SK 417 G 28JUN 5 ARNCPH HN25 5 1430 1540 M90 E 0 R
SEE RTSVC
3 SSR GRPF YY MBAS1MSKG
*TRN*
>
You can specify an airline in the fare SSR element and segment associate it, e.g.:
SR GRPF SK - MBAS1MSKG /S2
In that case an additional fare SSR element with the YY airline code must be created for the
remaining airlines, as a SSR group fare element is mandatory for every segment in the PNR.
It is possible to get a common SSR GRPF element generated automatically at end of
transaction in group PNRs:
3 SSR GRPF YY SELECTED FARE
This will only occur if SSR GRPF element is missing at ER.
Note that this office set up will also effect the XI transaction. RM elements will not be
moved to history.
10
1.10 The Complete Party Indicator
Another group related SSR element is The Complete Party (TCP) indicator, advising the
total number of passengers in the group. It is only needed when the entire group is booked in
more than one PNR.
This element is automatically generated by the system when the original group PNR is split.
If you create more that one PNR for the group, you have to enter it manually, e.g.:
SR GRPS YY TCP30
SR Transaction code
GRPS Group identifier
YY Airline code or YY if more than one airline is involved.
TCP30 TCP indicator followed by the total number of passengers in the group.
4 SSR GRPS YY TCP 30 *HOLIDAY TOUR
The group name is automatically appended to the SSR element. The manually entered SR
TCP can be canceled and modified at any time.
Now enter the following three non-group elements and then end the PNR:
TK TL15JUN
AP VNO +370-5-272 68 69- AMADEUS LITHUANIA-A
RP/VNOLJ2902/
0.25HOLIDAY TOUR NM:0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 321 E 0 K
SEE RTSVC
2 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 M80 E 0 R
SEE RTSVC
3 AP VNO +370 5 2726869-AMADEUS LITHUANIA-A
4 TKTL15JUN/VNOLJ2902
5 SSR GRPF YY MBAS1MSKG
6 SSR GRPS YY TCP 30*HOLIDAY TOUR
ER
Record Locator: _____________________________________________________________
11
1.11 Segments Sold Outside Amadeus
Segments that have been sold outside Amadeus can be included in Amadeus group PNRs as:
• Passive Segments
• Ghost Segments
This enables you to maintain the complete itinerary of the group in one PNR.
1.12 Passive segments
The following applies for passive segments:
• Action code PK is used for passive segments.
• With passive segments included in the PNR you can price and ticket the whole itinerary.
• At end of transaction Amadeus will send the passive segment information to the airlines
that want to receive it. This applies to both added and cancelled passive segments.
• The only SSR element that can be associated to a passive segment is GRPF.
• Passive segments are not permitted for system user airlines.
To find out whether the airline is a system user airline check GGPCA, e.g.
GGPCABU Participating CArrier BU
PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL
BU - SAS BRAATHENS
ACCESS INDICATOR : / FUNCTION LEVEL :
ALTEA RESERVATION : YES
1.13 Ghost segments
The following applies for ghost segments:
• Action code GK is used for ghost segments.
• Ghost segments can only be used for pricing not for ticketing.
• Information is never sent to the relevant airline.
• Ghost segments may be used with all carriers.
• Ghost segments can be changed to passive segments.
You can enter both passive and ghost segments from availability or schedule displays.
12
AD20JUNBKKSIN/ACX
AD20JUNBKKSIN/ACX
** AMADEUS AVAILABILITY - AE ** 332 TH 20JUN 0000
1 CX 713 J9 C9 D9 I9 U9 Y9 B9 /BKK 2 SIN 1 1155 1505 E0/777 2:10
H9 K9 M9 L9 S9 V9 N9 O9 Q9 T9 X5
Enter a passive segment with 15 seats booked on the above flight:
SS 15 B 1 /PK /ABC123 Action Code PK /CX Record Locator ABC123
RP/VNOLJ2902/
1 CX 713 B 20JUN 4 BKKSIN PK15 2 1155 1505 ABC123
SEE RTSVC
TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX
Amadeus confirms that a message will be sent to the airline. If this text is not displayed, no
message will be sent.
When using direct entry for a passive/ghost segment you do not need to include flight times
because the system reads what is stored in Amadeus automatically.
SS CX712 B 27JUN SINBKK PK15 /ABC123
2 CX 712 B 27JUN 4 SINBKK PK15 1 1335 1455 ABC123
SEE RTSVC
TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX
You can enter flight times, however, if they are different to those stored in Amadeus. The
flight times you enter are accepted by the system as the correct ones without any check.
Direct entry for a ghost segment including times:
SS CX 712 B 27JUN SINBKK GK15 /1435 1555 /ABC123
3 CX 712 B 27JUN 4 SINBKK GK15 1 1435 1555 ABC123
SEE RTSVC
We shall not finish the PNR, ignore it:
IG
A ghost segment can be changed to a passive segment in a retrieved PNR:
3/PK Segment 3/New action code PK
1.14 Assign Individual Names
The standard NM-input is used to enter individual names.
13
Retrieve the group PNR for Holiday Tour:
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/0759Z YCYTVW
0. 25HOLIDAY TOUR NM: 0
1 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
2 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
3 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
4 TK TL15JUN/VNOLJ2902
5 SSR GRPF YY MBAS1MSKG
Enter the following 10 names. The system automatically continues to the next line when the
end of the previous line is reached. Do not press a carriage return as then a dash (-) is needed
at the beginning of the next line.
NM1NOREIKA/VIRGILIJUS MR 1BARTUSEVICIUTE/LORETA MRS
1KAUSPEDIENE/AUDRA MRS 1GRADAUSKIENE/LIVIJA MRS
1GRADAUSKAS/MARIJUS MR 1KAZLAS/ROLANDAS MR 1RUTKELYTE/RUTA
MRS 1BALANDIS/SAULIUS MR 1STORPIRSTIS/ARUNAS MR
1MILDAZYTE/EDITA MRS
RP/VNOLJ2902/VNOLJ2902 LS/SU 23JUL09/1008Z YPD2PD
VNOLJ2902/1094LS/23JUL07
0. 15HOLIDAY TOUR NM:10
The group counter is decreased from 25 to 15, the individual name counter shows 10 names.
Individual names are visible in a separate area of the PNR and can be displayed by entering:
-
RTN ReTrieve Namelist
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1015Z YCYTVW
0. 15HOLIDAY TOUR NM:10
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.GRADAUSKAS/MARIJUS MR 4.GRADAUSKIENE/LIVIJA MRS
5.KAUSPEDIENE/AUDRA MRS 6.KAZLAS/ROLANDAS MR
7.MILDAZYTE/EDITA MRS 8.NOREIKA/VIRGILIJUSMR
9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR
The system displays the individual names in alphabetical order.
Notice the additional information highlighted in the above.
BKD: 25 Total number of seats booked (25)
CNL: 0 Total number of seats canceled (0)
SPL: 0 Total number of passengers split from PNR (0)
You can display the names as they were entered in the PNR. That is how they will be sent to
the airlines after end of transaction.
14
RTNR
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1015Z YCYTVW
C/25HOLIDAY TOUR
1NOREIKA/VIRGILIJUSMR
1BARTUSEVICIUTE/LORETA MRS
1KAUSPEDIENE/AUDRA MRS
1GRADAUSKIENE/LIVIJA MRS
1GRADAUSKAS/MARIJUS MR
1KAZLAS/ROLANDAS MR
1RUTKELYTE/RUTA MRS
1BALANDIS/SAULIUS MR
1STORPIRSTIS/ARUNAS MR
1MILDAZYTE/EDITA MRS
To display the individual names with the rest of the PNR enter:
RTW ReTrieve PNR With name list
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1015Z YCYTVW
0. 15HOLIDAY TOUR NM:10
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.GRADAUSKAS/MARIJUS MR 4.GRADAUSKIENE/LIVIJA MRS
5.KAUSPEDIENE/AUDRA MRS 6.KAZLAS/ROLANDAS MR
7.MILDAZYTE/EDITA MRS 8.NOREIKA/VIRGILIJUSMR
9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR
11 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
12 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL15JUN/VNOLJ2902
15 SSR GRPF YY MBAS1MSKG
16 SSR GRPS YY TCP 30 *HOLIDAY TOUR
The PNR remains in this format until you make an RT, RTN, RV, ET or ER entry.
ER
You can retrieve the group PNR and display individual names in one entry:
RTW – YPD2PD By record locator
RTW – SK400/20JUN – HOLIDAY TOUR By flight number, date and group name
1.15 Name Reporting
Always check the deadline for name reporting. The reservation may be canceled if the
deadline is reached and the individual names are not entered.
To avoid this you can queue the PNR to your own OP queue a few days before deadline, e.g.:
OP 10MAY/REPORT NAMES
15
1.16 Segment and Passenger Association
When additional SSR or OSI elements are required for some of the group members retrieve
the PNR with the name list and do passenger (and if needed even segment) association.
RTW
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1035Z YCYTVW
0. 15HOLIDAY TOUR NM:10
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.GRADAUSKAS/MARIJUS MR 4.GRADAUSKIENE/LIVIJA MRS
5.KAUSPEDIENE/AUDRA MRS 6.KAZLAS/ROLANDAS MR
7.MILDAZYTE/EDITA MRS 8.NOREIKA/VIRGILIJUSMR
9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR
11 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
12 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL15JUN/VNOLJ2902
15 SSR GRPF YY MBAS1MSKG
16 SSR GRPS YY TCP 30 *HOLIDAY TOUR
17 OP VNOLJ2902/10MAY/REPORT NAMES
Mrs. Edita Mildazyte brings 200 kg excess baggage but only on the outbound flight.
Mr. Rolandas Kazlas prefers vegetarian meal (VGML). See GGAIR SK MEAL for
information on SAS meal services and DO display for flight information:
DO11,12 Display Operational details
DO11,12
* 1A PLANNED FLIGHT INFO * SK 400 332 TH 20JUN
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
CPH 0725 TH CDJIYBMHQTV/K 343 1:15
WKGX/K
ARN 0840 TH 1:15
SRXBAG-200KGS/S11/P7
SRVGML/P6
15 SSR GRPF YY MBAS1MSKG
16 SSR GRPS YY TCP 30 *HOLIDAY TOUR
17 SSR XBAG SK HN1 200KGS/S11/P7
18 SSR VGML SK HN1/S11/P6
19 SSR VGML SK HN1/S12/P6
20 OP VNOLJ2902/10MAY/REPORT NAMES
ER
1.17 Delete Individual Names without Reducing Space
In a group PNR, you can delete individual passenger names without reducing the number of
seats in the air segment(s). The deleted names are automatically returned to the group name
element as unassigned names. Examples of entries:
1G Name element number and transaction code G (name back to Group).
1/6/8G Delete multiple names using slashes.
16
1/3-10G Delete multiple names using a slash and a dash for a range of names.
Redisplay the PNR with names:
RTW
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1041Z YCYTVW
0. 15HOLIDAY TOUR NM:10
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.GRADAUSKAS/MARIJUS MR 4.GRADAUSKIENE/LIVIJA MRS
5.KAUSPEDIENE/AUDRA MRS 6.KAZLAS/ROLANDAS MR
7.MILDAZYTE/EDITA MRS 8.NOREIKA/VIRGILIJUSMR
9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR
11 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
12 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL15JUN/VNOLJ2902
15 SSR GRPF YY MBAS1MSKG
16 SSR GRPS YY TCP 30 *HOLIDAY TOUR
17 SSR XBAG SK HN1 200KGS/S11/P7
18 SSR VGML SK HN1/S11/P6
19 SSR VGML SK HN1/S12/P6
20 OP VNOLJ2902/10MAY/REPORT NAMES
Mr. and Mrs. Gradauskai will not be travelling. Delete their names without reducing space:
3/4G Passenger names 1 and 2 back to Group name
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1041Z YCYTVW
0. 17HOLIDAY TOUR NM: 8
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.KAUSPEDIENE/AUDRA MRS 4.KAZLAS/ROLANDAS MR
5.MILDAZYTE/EDITA MRS 6.NOREIKA/VIRGILIJUSMR
7.RUTKELYTE/RUTA MRS 8.STORPIRSTIS/ARUNAS MR
9 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
10 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
11 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
12 TK TL15JUN/VNOLJ2902
13 SSR GRPF YY MBAS1MSKG
14 SSR GRPS YY TCP 30 *HOLIDAY TOUR
15 SSR XBAG SK HN1 200KGS/S9/P5
16 SSR VGML SK HN1/S9/P4
17 SSR VGML SK HN1/S10/P4
18 OP VNOLJ2902/10MAY/REPORT NAMES
Note the following:
• The number of unassigned names has been increased from 15 to 17 and the number of
assigned reduced from 10 to 8 names.
• The SR element associated to cancelled passenger will be canceled.
Before making any other transactions you must enter ET or ER.
17
You can make name changes using this transaction, e.g. delete an assigned name and enter a
new name.
Now end the PNR and retrieve it again:
ER
18
1.18 Name Update
When you want to keep elements that are associated to the passenger whose name you want
to change, use the NU (Name Update) entry. First retrieve PNR with the name list:
RTW
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1052Z YCYTVW
0. 17HOLIDAY TOUR NM: 8
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.KAUSPEDIENE/AUDRA MRS 4.KAZLAS/ROLANDAS MR
5.MILDAZYTE/EDITA MRS 6.NOREIKA/VIRGILIJUSMR
7.RUTKELYTE/RUTA MRS 8.STORPIRSTIS/ARUNAS MR
9 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
10 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
11 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
12 TK TL15JUN/VNOLJ2902
13 SSR GRPF YY MBAS1MSKG
14 SSR GRPS YY TCP 30 *HOLIDAY TOUR
15 SSR XBAG SK HN1 200KGS/S9/P5
16 SSR VGML SK HN1/S9/P4
17 SSR VGML SK HN1/S10/P4
18 OP VNOLJ2902/10MAY/REPORT NAMES
Instead of Rolandas Kazlas Egle Visockaite will travelling:
NU 4/1VISOCKAITE/EGLE MS Name Update passenger 4
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1054Z YCYTVW
0. 17HOLIDAY TOUR NM: 8
BKD:25 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS
3.KAUSPEDIENE/AUDRA MRS 4.MILDAZYTE/EDITA MRS
5.NOREIKA/VIRGILIJUSMR 6.RUTKELYTE/RUTA MRS
7.STORPIRSTIS/ARUNAS MR 8.VISOCKAITE/EGLE MS
9 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*
10 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*
11 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A
12 TK TL15JUN/VNOLJ2902
13 SSR GRPF YY MBAS1MSKG
14 SSR GRPS YY TCP 30 *HOLIDAY TOUR
15 SSR XBAG SK HN1 200KGS/S9/P4
16 SSR VGML SK HN1/S9/P8
17 SSR VGML SK HN1/S10/P8
18 OP VNOLJ2902/10MAY/REPORT NAMES
SR VGML element associated to Ms Egle Visockaite has been updated with the new
passenger association.
Name changes are often restricted, check airlines pages in Amadeus. E.g. SAS allows name
changes before deadline for name reporting. After the deadline a name change can be made if
space is available on desired date and class. If ticket is already issued you are requested to
contact the airline.
ER
19
1.19 PNR History
All changes made to the PNR as well as all details of its creation are reflected in PNR
history. The system updates PNR history at each end of transaction.
RH PNR History
RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/1054Z YCYTVW
000 ON/25HOLIDAY TOUR
000 OS/SK 400 G 20JUN 4 CPHARN NN25 0730 0840/SG *1A/E*
000 OS/SK 415 G 28JUN 5 ARNCPH NN25 1330 1440/SG *1A/E*
000 OR/SSR GRPFYY MBAS1MSKG
000 OR/SSR GRPSYYTCP30*HOLIDAY TOUR
000 RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/0759Z
000/001 CN/25HOLIDAY TOUR
000/001 AN/15HOLIDAY TOUR
001 AN/BALANDIS/SAULIUS MR BARTUSEVICIUTE/LORETA MRS
GRADAUSKAS/MARIJUS MR GRADAUSKIENE/LIVIJA MRS
KAUSPEDIENE/AUDRA MRS KAZLAS/ROLANDAS MR MILDAZYTE/
EDITA MRS NOREIKA/VIRGILIJUSMR RUTKELYTE/RUTA MRS
STORPIRSTIS/ARUNAS MR
001 RF-ALMA CR-VNOLJ2902 SU 0011ID 23FEB/1015Z
002 AO/OP VNOLJ2902/10MAY/87C12/REPORT NAMES
002 RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/1035Z
003 SA/SSR XBAGSKNN1 200KGS/SK 400 G 20JUN CPHARN/
MILDAZYTE/EDITA MRS
003 SA/SSR VGMLSKNN1/SK 400 G 20JUN CPHARN/KAZLAS/ROLANDAS
MR
003 SA/SSR VGMLSKNN1/SK 415 G 28JUN ARNCPH/KAZLAS/ROLANDAS
Entries made at creation of a PNR are numbered 000, entries made at the first retrieval of the
PNR are numbered 001, entries from the second retrieval 002 and so on.
In addition to that number, each element in history is marked with a two-letter history display
code. See HE RH for the list of these codes.
RF element records the office ID, sign, date and time of retrieval.
When an element is modified, cancelled or deleted, it appears in history with two numbers:
• The first number indicates when the item was originally entered in the PNR,
• The second number indicates when the modification, cancellation or deletion was made.
IG
20
1.20 Transmission of Names
Transmission of individual names to the airlines of the group PNR is made automatically and
can also be done manually.
1.20.1 Automatic Name transmission
Different procedures apply for automatic transmission:
• Amadeus System User Airlines
The individual passenger names, SSR elements etc. entered into a group PNR are
automatically transmitted at end transaction to all Amadeus system user airlines
participating in the itinerary. No further action needs to be taken.
• Non-Amadeus System User Airlines
To non-Amadeus system user airlines participating in the itinerary, the individual names,
etc. are automatically transmitted 30 days prior to departure of the first flight segment in
the PNR.
When an SSR element - with passenger association and/or airline code YY - is added
prior to 30 days, the names are automatically transmitted to the participating airlines.
In both cases an NT (Name Transmission) indicator is automatically set. Once the NT
indicator is set, any name added, changed or canceled in the PNR, will automatically
generate a message to the participating airlines.
To check whether the airline is an Amadeus system user or not enter e.g.:
GG PCA SK Participating CArrier SK
21
1.21 Manual Name Transmissions
The manual name transmission forces the system to generate the individual passenger names
to non-Amadeus airlines at any time prior to the established 30 days. The entries are:
NT Basic entry that transmits names to all other airlines.
NTUA,CO Transmits to specific airlines only, if several, separate by comma.
NTBRURMSN Transmits to specific airline teletype address.
NTSN,BRURMSN Transmits to specific airline and specific teletype address.
The basic NT entry sets the NT indicator in the PNR that is only needed once during the life
of a PNR. The NT/ indicator must already be set in the PNR before specific NT entries can
be made.
NT entries cannot be combined with other entries and perform end of transaction.
RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/0929Z 2KMHGY
0. 10NEW YORK TOUR NM: 0
1 UA8841 G 02FEB 5 FRAJFK HN10 1035 1250 E*
2 UA8840 G 07FEB 3 JFKFRA HN10 1 1555 0530+1 E*
3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
4 TK TL15JAN/VNOLJ2902
5 SSR GRPF UA QAB1M
UA is not an Amadeus system user. To transmit names prior to 30 days enter:
NT Name Transmission
END OF TRANSACTION COMPLETE – 2KMHGY
RT 2KMHGY
RH Retrieve PNR History
002 NT/
002 RF- CR-VNOLJ2902 SU 0011ID 09MAR/1112Z
The NT entry added NT indicator and RF element to PNR history.
Ignore the PNR:
IG
22
2 SEATING Advanced group seating can be made on confirmed flights. The group seating entries are:
STG Non smoking seats (N) for the entire group
STG/S Smoking seats (S) for the entire group
STG/5N 5 non smoking seats
STG/5S 5 smoking seats
STG/5N5S 5 non smoking and 5 smoking seats
These entries:
• create SSR GPST elements for the first 5 segments in the PNR
• automatically add segment associations
• request seats for both assigned and unassigned names.
The standard non-group seating entry ST can be used for group bookings as well. It is,
however, functionally limited to:
• 9 passengers (Amadeus airlines) or 7 passengers (Other airlines)
• a maximum of 5 segments for each airline
• names already assigned
The group seating entry may be used in conjunction with the standard non-group input.
If smoking seats are requested for certain passengers and non-smoking seats for the rest of
the group two entries are needed:
ST/S/P1-3 Smoking seats for passengers 1-3
STG Non smoking seats for the rest of the group
You may view a seat map for the booked cabin class:
SM 3 Seat map for segment 3
SM SK501 /G /21JJUN /CPHLHR Seat map for the specified flight/class
Specific ranges or blocks of seats can be requested:
STG/R/25A-F/26A-F/27A-F
Note that you cannot split a PNR containing a group seating element.
23
Not all airlines allow STG entry even if it works in Amadeus. The airlines own system may
be unable to take care of the group seating. See the airline pages in Amadeus.
RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1008Z 2K898S
0. 0LONDON TOUR NM:10
11 SK9674 G 15FEB 4 VNOCPH HN10 1245 1400 *1A/E*
12 SK 505 G 15FEB 4 CPHLHR HN10 3 1500 1555 *1A/E*
13 SK 502 G 22FEB 4 LHRCPH HN10 3 1050 1340 *1A/E*
14 SK9638 G 22FEB 4 CPHVNO HN10 3 1525 1830 *1A/E*
15 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
16 TK TL02FEB/VNOLJ2902
17 SSR GRPF YY HAB1MSK
You can check whether the flights are smoking or non smoking using DO entry:
DO11-14
DO11-14
* 1A PLANNED FLIGHT INFO * SK9674 343 TH 15FEB
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
VNO 1245 TH CDJ/H YSBE/N 735 2:15
MHQVWUKLTG/N
CPH 1400 TH 2:15
COMMENTS-
1.VNO CPH - COMMERCIAL DUPLICATE - OPERATED BY
AIR BALTIC
2.VNO CPH - OPERATIONAL LEG BT 0163
3.TO CPH - ARRIVES TERMINAL 3
4.VNO CPH - 9/NON-SMOKING
To request non smoking seats for all the passengers and all segments:
STG
RP/VNOLJ2902/VNOLJ2902 ID/SU 21AUG09/1025Z 2K898S
0. 0LONDON TOUR NM:10
11 SK 9674 G 15FEB 4 VNOCPH HK10 1245 1400 *1A/E
12 SK 505 G 15FEB 4 CPHLHR HK10 3 1500 1555 *1A/E*
13 SK 502 G 22FEB 4 LHRCPH HK10 3 1050 1340 *1A/E*
14 SK9638 G 22FEB 4 CPHVNO HK10 1525 1830 *1A/
15 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A
16 TK TL01MAR/VNOLJ2902
17 SSR GRPF YY HAB1MSK
18 SSR GPST SK NN10CPHLHR/10N/S11
19 SSR GPST SK NN10LHRCPH/10N/S12
20 SSR GPST SK NN10LHRCPH/10N/S13
21 SSR GPST SK NN10CPHVNO/10N/S14
Ignore the changes and retrieve the PNR again:
IR
24
According to GGAIR SK GROUP, MS251 request can only be made for four seats at a time
when individual names have been reported. End of transaction must be made for each
request.
Request seating for the first 4 passengers:
RTW
ST/P1-4/S11-12
RP/VNOLJ2902/VNOLJ2902 ID/SU 21AUG09/1025Z 2K898S
0. 0LONDON TOUR NM:10
BKD:10 CNL: 0 SPL: 0
1.LABUTIS/VYTAUTAS MR 2.MALUNAVICIUTE/NEDA MRS
3.MIKAILIONYTE/RENATA MS 4.MOLOKOJEDOVAS/OLEGAS MR
5.PAVILIONIS/VIDAS MR 6.SALAMAKINAS/ALGIMANTAS MR
7.SALTENIS/SAULIUS MR 8.SALTENYTE/SAULE MS
9.SAVICKAS/AUGUSTINAS MR 10.SLEZEVICIUS/ADOLFAS MR
11 SK 9674 G 15FEB 4 VNOCPH HK10 1245 1400 *1A/E
12 SK 505 G 15FEB 4 CPHLHR HK10 3 1500 1555 *1A/E*
13 SK 502 G 22FEB 4 LHRCPH HK10 3 1050 1340 *1A/E*
14 SK 9638 G 22FEB 4 CPHVNO HK10 1525 1830 *1A/E
15 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A
16 TK TL01MAR/VNOLJ2902
17 SSR GRPF YY HAB1MSK
17 SSR NSST SK NN4 CPHLHR/S11/P1-4
18 SSR NSST SK NN4 LHRCPH/S12/P1-4
19 SSR GRPF YY HAB1MSK
ER
ST/P5-8
ER
ST/P9-10
ER
25
3 MODIFY GROUP SIZE The elements of the group PNR are modified, deleted and canceled in the same way as the
elements in non group PNRs. The transactions special for the group PNR are:
• cancellation of assigned and unassigned names
• increase of group size
3.1 Cancel Unassigned Names
The entry to cancel unassigned names is:
XE0.10
XE Transaction code
0. Group name element number, followed by a period
10 Number of unassigned seats to be canceled
3.2 Cancel Assigned Names
Entry to cancel individual names, reducing space accordingly:
XE2,4-7 Individual names, separated by a slash or by a comma for a range of names
The normal PNR procedures apply. ET entries must be performed, prior to subsequent
updates.
3.3 Cancel Assigned and Unassigned Names
When both assigned and unassigned names are to be canceled, this must be done i two steps:
XE0.2 Cancels 2 unassigned seats.
XE4-6 Cancels individual names 4,5 and 6.
If there is an SSR TCP element in the PNR, the total number in the party is automatically
reduced by the number of name elements canceled. the reduction is transmitted immediately
to all carriers in the itinerary but is only shown when the PNR is next retrieved.
26
Display PNR with individual names:
RTW
RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1113Z 2MF3PW
0. 1GOVERNMENTAL DELEGATION NM:12
BKD:13 CNL: 0 SPL: 0
1.AUSTREVICIUS/PETRAS MR 2.BETINGIS/KESTUTIS MR
3.ISKAUSKAS/CESLOVAS MR 4.JUKNEVICIENE/RASA MRS
5.KLIMAVICIUS/ANTANAS MR 6.KUBILIUS/ANDRIUS MR
7.PAULAUSKAS/ARTURAS MR 8.PEDNYCIA/KAZIMIERAS MR
9.PRUNSKIENE/KAZIMIERA MRS 10.SAKALAS/ALOYZAS MR
11.SARKINAS/REINOLDIJUS MR 12.TEISERSKYTE/DALIA MRS
13 LH3253 Q 10FEB 6 VNOFRA HN13 1240 1325 1430 *1A/E*
14 LH3252 Q 15FEB 4 FRAVNO HN13 0840 1 0920 1225 *1A/E*
15 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
16 TK TL15JAN/VNOLJ2902
17 SSR GRPF YY GSXW6
Reduce the number of unassigned seats by 1 and cancel Mr Kestutis Betingis.
XE0.1
XE2
RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1113Z 2MF3PW
0. 0GOVERNMENTAL DELEGATION NM:11
BKD:13 CNL: 2 SPL: 0
1.AUSTREVICIUS/PETRAS MR 2.ISKAUSKAS/CESLOVAS MR
3.JUKNEVICIENE/RASA MRS 4.KLIMAVICIUS/ANTANAS MR
5.KUBILIUS/ANDRIUS MR 6.PAULAUSKAS/ARTURAS MR
7.PEDNYCIA/KAZIMIERAS MR 8.PRUNSKIENE/KAZIMIERA MRS
9.SAKALAS/ALOYZAS MR 10.SARKINAS/REINOLDIJUS MR
11.TEISERSKYTE/DALIA MRS
12 LH3253 Q 10FEB 6 VNOFRA HN11 1240 1325 1430 *1A/E*
13 LH3252 Q 15FEB 4 FRAVNO HN11 0840 1 0920 1225 *1A/E*
14 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
15 TK TL15JAN/VNOLJ2902
16 SSR GRPF YY GSXW6
Finish the PNR:
ER
27
3.4 Increase Group PNR
With a single entry you can change the number in party, and request additional space for all
active flights in the itinerary for carriers that support this function.
RP/VNOLJ2902/VNOLJ2902 ID/SU 10MAR09/0828Z 2WXYQ6
0. 10PARIS VISIT NM: 0
1 AF1251 T 20FEB 2 CPHCDG HN10 0640 2 0710 0910 *1A/E*
2 AF1750 T 28FEB 3 CDGCPH HN10 0700 2D 0730 0925 *1A/E*
3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
4 TK TL05FEB/VNOLJ2902
5 SSR GRPF YY SETTLED FARE
Entry to increase the group with 5 passengers:
INP 5 Increase Number in Party with 5
RP/VNOLJ2902/VNOLJ2902 ID/SU 10MAR09/0828Z 2WXYQ6
0. 15PARIS VISIT NM: 0
1 AF1251 T 20FEB 2 CPHCDG HN15 0640 2 0710 0910 318 E 0 B
SEE RTSVC
WARNING : THIS SEGMENT IS 347 DAYS IN THE FUTURE
2 AF1750 T 28FEB 3 CDGCPH HN15 0700 2D 0730 0925 320 E 0 B
SEE RTSVC
WARNING : THIS SEGMENT IS 355 DAYS IN THE FUTURE
3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
4 TK TL05FEB/VNOLJ2902
5 SSR GRPF YY SETTLED FARE
Finish the PNR:
ER
See HE GROUPS, GP NAM or HE INP for more information.
28
3.5 Copy PNR and Create AXR Link
If it is not possible to increase the group size, you can copy the PNR and create an AXR link.
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0856Z YZTZ6I
0. 0PRAGUE TOUR NM:10
11 OK 871 Q 22FEB 4 VNOPRG HN10 0700 0745 E*
12 OK 870 Q 28FEB 3 PRGVNO HN10 N1 1905 2145 E*
13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL05FEB/VNOLJ2902
15 SSR GRPF YY GV10
The entire group consists now of 15 passengers. As it will be booked in more than one PNR,
you have to advise the total number of passengers by entering the Total Complete Party
indicator in both the Parent and Replicated PNRs.
SR GRPS YY TCP15 Total Complete Party 15
18 SSR GRPS YY TCP 15 *PRAG TOUR
The group name is automatically appended to the SSR element.
End and retrieve the PNR again:
ER
To copy the PNR, create an AXR link and change the number of passengers to 5 enter:
RRA/5
-IGNORED YZTZ6I-
RP/VNOLJ2902/
0. 5PRAGUE TOUR NM: 0
1 OK 871 Q 22FEB 4 VNOPRG NN5 0700 0745 735 E 0 S
SEE RTSVC
WARNING : THIS SEGMENT IS 345 DAYS IN THE FUTURE
2 OK 870 Q 28FEB 3 PRGVNO NN5 N1 1905 2145 735 E 0 S
SEE RTSVC
WARNING : THIS SEGMENT IS 351 DAYS IN THE FUTURE
3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
4 SSR GRPF YY GV10
* RR 16MAR/IDSU/VNOLJ2902-YZTZ6I
29
The RR line at the bottom of the PNR:
*RR The PNR was copied from another PNR.
16MAR The date it was copied.
IDSU The agent's initials and duty code.
VNOLJ2902 The office ID of the office that copied the PNR.
YZTZ6I The record locator of the original PNR.
Neither the SR GRPS TCP element nor the TK element are copied to the replicated PNR.
See HE RRA for the table showing which elements are copied as well as for options that can
be used for RRA transactions.
Include the following names, missing SR and TK elements, end and retrieve the PNR again:
NM1STATKEVICIUS/JUOZAS MR 1BAIKSTYTE/ZIVILE MS; SRGRPS YY
TCP15; TKTL10AUG; ER
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0916Z YZ8HDN
0. 3PRAGUE TOUR NM: 2
3 OK 871 Q 22FEB 4 VNOPRG HN5 0700 0745 E*
4 OK 870 Q 28FEB 3 PRGVNO HN5 N1 1905 2145 E*
5 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
6 TK TL05FEB/VNOLJ2902
7 SSR GRPF YY GV10
8 SSR GRPS YY TCP 15 *PRAGUE TOUR
*RR 16MAR/IDSU/VNOLJ2902-YZTZ6I
Display the Associated Cross Reference record:
RTAXR
AXR FOR PNR: BKD: 15 CNL: 0 HLD: 15 YZ8HDN 16MAR 1245
1.PRAGUE TOUR 10/10 YG4Y62 2.PRAGUE TOUR 5/2 *
3.BAIKSTYTE/ZI- 5/2 * 4.EIDRIGEVICIU-10/10 YG3Z9N
5.GANDZUMIANAS-10/10 YG4Y62 6.KLISYTE/RUTA-10/10 YG3Z9N
7.REPCENKAITE/-10/10 YG4Y62 8.REPCENKIENE/-10/10 YG3Z9N
9.STAROSAITE/I-10/10 YG4Y62 10.STATKEVICIUS- 5/2 *
11.STRAUKAITE/S-10/10 YG4Y62 12.URBONAITE/NE-10/10 YG3Z9N
13.ZILENIENE/JU-10/10 YG4Y62 14.ZVAGULIS/ZIL-10/10 YG3Z9N
Note the following :
• The list shows the group names followed by the assigned individual names.
• The Parent PNR is always shown as number 1, the Replicated PNR as number 2.
• The group name and passengers from the active PNR are marked with asterisks (2, 3,10).
• 5/2 indicates totally 5 seats and of these 2 are assigned (passenger 2 and 10).
30
To retrieve the parent PNR from the AXR record enter:
RT1
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0916Z YZTZ6I
0. 0PRAGUE TOUR NM:10
11 OK 871 Q 22FEB 4 VNOPRG HN10 0700 0745 E*
12 OK 870 Q 28FEB 3 PRGVNO HN10 N1 1905 2145 E*
13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL05FEB/VNOLJ2902
15 SSR GRPF YY GV10
16 SSR GRPS YY TCP 15 *PRAGUE TOUR
* RR 16MAR/IDSU/VNOLJ2902-YZ8HDN
Note that a corresponding RR line has been inserted in the parent PNR.
3.6 Cancel all PNRs in AXR
The cancel itinerary entry XI applies even for group PNRs. You can also cancel the itinerary
for all PNRs that are linked through the same AXR record, using the ETX or ERX entries.
Retrieve PNR YZTZ6I again:
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0916Z YZTZ6I
0. 0PRAGUE TOUR NM:10
11 OK 871 Q 22FEB 4 VNOPRG HN10 0700 0745 E*
12 OK 870 Q 28FEB 3 PRGVNO HN10 N1 1905 2145 E*
13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL05FEB/VNO1A0980
15 SSR GRPF YY GV10
16 SSR GRPS YY TCP 15 *PRAGUE TOUR
*RR16MAR/IDSU/VNOLJ2902-YZ8HDN
You must enter a received from element before you attempt to use the ETX or ERX entries,
regardless of the options specified in your office profile.
RF ALMA
Cancel both PNRs:
ETX
>ETX
WARNING: ITINERARY OF ALL PNRS LINKED WILL BE CANCELLED
>
Repeat the entry:
ETX
31
AXR FOR PNR: BKD: 15 CNL: 0 HLD: 15 XXXXXX 16MAR 1256
1.PRAGUE TOUR 10/10 ITINCNLD 2.PRAGUE TOUR 5/2 ITINCNLD
3.BAIKSTYTE/ZI- 5/2 ITINCNLD 4.EIDRIGEVICIU-10/10 ITINCNLD
5.GANDZUMIANAS-10/10 ITINCNLD 6.KLISYTE/RUTA-10/10 ITINCNLD
7.REPCENKAITE/-10/10 ITINCNLD 8.REPCENKIENE/-10/10 ITINCNLD
9.STAROSAITE/I-10/10 ITINCNLD 10.STATKEVICIUS- 5/2 ITINCNLD
11.STRAUKAITE/S-10/10 ITINCNLD 12.URBONAITE/NE-10/10 ITINCNLD
13.ZILENIENE/JU-10/10 ITINCNLD 14.ZVAGULIS/ZIL-10/10 ITINCNLD
Itineraries of both PNRs have been cancelled.
3.7 SPLIT
The entry to split individual names in a group PNR is exactly the same as the split entry of a
non-group PNR. Additionally, you can split unassigned names combined with individual
names.
3.8 Split Unassigned Names
SP0.2
SP Split transaction code
0. Group name element number, followed by a period
2 Number of unassigned names to be split
3.9 Split Individual Names
SP1,4-6
SP Transaction code
1,4-6 Passenger 1, 4, 5 and 6
3.10 Split Unassigned and Individual Names
SP0.3,1,4-6
SP0.3, Split 3 unassigned seats followed by a comma
1,4-6 and passenger 1, 4, 5 and 6
To complete the split process you have to continue with "the normal" split procedure:
EF in the Associate PNR, and
ER in the Parent PNR
32
To display the PNR and the assigned names enter:
RTW
RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09/1158Z Y3DF7K
0. 9VISIT DENMARK NM:11
BKD:20 CNL: 0 SPL: 0
1.BALSYTE/ILONA MRS 2.BAUKUTE/ASTA MS 3.CHOSNAU/ALANAS MR
4.CIVILYTE/ROSITA MRS 5.GABALIS/CESLOVAS MR
6.MAMONTOVAS/ANDRIUS MR 7.SAPRANAUSKAS/VYTAUTAS MR
8.SILANSKAS/RAIMONDAS MR 9.VALINSKAS/ARUNAS MR
10.VALINSKIENE/INGA MRS 11.VEBERIS/ARAS MR
12 SK 743 G 10JAN 5 VNOCPH HN20 1340 1420 *1A/
13 SK 742 G 16JAN 4 CPHVNO HN20 3 1030 1300 *1A/
14 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A
15 TK TL20DEC/VNOLJ2902
16 SSR GRPF YY MBAS1MSK
17 SSR VGML SK HN3/S12/P1,3,5
18 SSR VGML SK HN3/S13/P1,3,5
Entry to split 1 unassigned name and passengers 1, 3, 4 and 5:
SP0.1,1,3-5
-ASSOCIATE PNR-
RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09/1158Z XXXXXX
0. 1VISIT DENMARK NM: 4
BKD: 5 CNL: 0 SPL: 0
1.BALSYTE/ILONA MRS 2.CHOSNAU/ALANAS MR
3.CIVILYTE/ROSITA MRS 4.GABALIS/CESLOVAS MR
5 SK 743 G 10JAN 5 VNOCPH HN5 1340 1420 *1A/
6 SK 742 G 16JAN 4 CPHVNO HN5 3 1030 1300 *1A/
7 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A
8 TK TL20DEC/VNOLJ2902
9 SSR GRPF YY MBAS1MSK
10 SSR VGML SK HN3/S5/P1-2,4
11 SSR VGML SK HN3/S6/P1-2,4
12 SSR GRPS YY TCP 20 VISIT DENMARK
* SP 20FEB/IDSU/VNOLJ2902-YHFQZ3
The associate PNR is for the 5 split passengers. The SSR VGML element associated
passengers splited as well.
The split transaction has generated an SSR GRPS YY TCP element that shows the original
size of the group and the group name. This element is also appended in the parent PNR.
The split data has been entered at the bottom of the PNR.
It is recommended to finish the split transaction before making any modifications:
EF End and File the associate PNR
33
-PARENT PNR-
RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1205Z YHF2VN
0. 8VISIT DENMARK NM: 7
BKD:20 CNL: 0 SPL: 5
1.BAUKUTE/ASTA MS 2.MAMONTOVAS/ANDRIUS MR
3.SAPRANAUSKAS/VYTAUTAS MR 4.SILANSKAS/RAIMONDAS MR
5.VALINSKAS/ARUNAS MR 6.VALINSKIENE/INGA MRS
7.VEBERIS/ARAS MR
8 SK 743 G 10JAN 5 VNOCPH HN15 1340 1420 *1A/
9 SK 742 G 16JAN 4 CPHVNO HN15 3 1030 1300 *1A/
10 AP VNO +370-5-272 68 69 - AMADEUS LIETUVA - A
11 TK TL20DEC/VNOLJ2902
12 SSR GRPF YY MBAS1MSK
13 SSR GRPS YY TCP 20 VISIT DENMARK
* SP 20FEB/ABSU/VNOLJ2902-YHF3YZ
The Parent PNR is displayed. Finish it by ET or ER, and then make your modifications.
ET
END OF TRANSACTION COMPLETE – YHFQZ3 SP-YSKX6M
>
Retrieve the Associate PNR, using the record locator displayed at end of transaction.
RTW-XXXXXX
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1209Z YHF3YZ
0. 1VISIT DENMARK NM: 4
BKD: 5* CNL: 0 SPL: 0
Explanation of the second line of the group counter:
BKD: 5* Number of seats booked in PNR.
The asterisk following the number of booked seats indicates that these were
originally split from a parent PNR.
CNL: 0 Number of seats canceled in this PNR
SPL: 0 Number of seats split from present PNR
Retrieve the Associated Cross Reference record:
RTAXR
AXR FOR PNR: BKD: 20 CNL: 0 HLD: 20 YHF3YZ 20FEB 1413
1.VISIT DENMAR-15/7 YHFQZ3 2.VISIT DENMAR- 5/4 *
3.BALSYTE/ILON- 5/4 * 4.BAUKUTE/ASTA-15/7 YHFQZ3
5.CHOSNAU/ALAN- 5/4 * 6.CIVILYTE/ROS- 5/4 *
7.GABALIS/CESL- 5/4 * 8.MAMONTOVAS/A-15/7 YHFQZ3
9.SAPRANAUSKAS-15/7 YHFQZ3 10.SILANSKAS/RA-15/7 YHFQZ3
11.VALINSKAS/AR-15/7 YHFQZ3 12.VALINSKIENE/-15/7 YHFQZ3
13.VEBERIS/ARAS-15/7 YHFQZ3
34
As for RRA transaction:
• The list shows the group names followed by the assigned individual names.
• The Parent PNR is shown as number 1, the Associate PNR as number 2.
• The group name and passengers from the active PNR are marked with asterisks.
• 5/4 indicates 5 seats and of these 4 are assigned.
Retrieve the Parent PNR:
RT1
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1209Z YHFQZ3
0. 8VISIT DENMARK NM: 7
BKD:20 CNL:0 SPL:5
BKD:20 Total number of seats booked for Parent and Associate PNR.
This figure always remains the same, even if an additional split is made.
No asterisk is shown after the total number of booked seats in the Parent PNR.
CLN:0 Total number of seats canceled
SPL:5 Total number of seats split to separate PNRs.
You can retrieve and visually merge PNRs from the AXR record including individual names:
RV
RVW
Ignore the PNR:
IG
35
3.11 Split & Cancel Partially Confirmed Seats
A group PNR may contain both confirmed and waitlisted segments for the same flight.
RTW
RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z YVMAH2
0. 13SMARTINGER NM: 2
BKD:15 CNL: 0 SPL: 0
1.ALM/HANS MR 2.ALM/GRETA MRS
3 SK 481 G 20JUN 4 ARNOSL HK15 5 0830 0930 *1A/E*
4 SK 482 G 25JUN 2 OSLARN HK10 0730 0830 *1A/E*
5 SK 482 G 25JUN 2 OSLARN HL5 0730 0830 *1A/E*
In such a group PNR the system automatically splits/cancels:
1. the waitlisted seats
2. the confirmed seats
SP0.4, 1,2 Split 4 unassigned seats and passengers 1 and 2
-ASSOCIATE PNR-
RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z XXXXXX
0. 4SMARTINGER NM: 2
BKD: 6 CNL: 0 SPL: 0
1.ALM/HANS MR 2.ALM/GRETA MRS
3 SK 481 G 20JUN 4 ARNOSL HK6 5 0830 0930 *1A/E*
4 SK 482 G 25JUN 2 OSLARN HK1 0730 0830 *1A/E*
5 SK 482 G 25JUN 2 OSLARN HL5 0730 0830 *1A/E*
All the 5 waitlisted seats and one confirmed seat have been transferred automatically.
The split transaction allows you to specify how many seats are to be split from the confirmed
segment and how many from the waitlisted.
Ignore the above split, retrieve the PNR again and split 6 seats as bellow:
IR
SP0.4, 1,2, 4.4, 5.2
0.4 Split 4 unassigned seats
, Comma as a separator
1,2 Split passenger 1-2
, Comma as a separator
4.4 From segment 4 (HK) transfer 4 seats
, Comma as a separator
5.2 From segment 5 (HL) transfer 2 seats.
The seats have been split as requested:
36
-ASSOCIATE PNR-
RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z XXXXXX
0. 4SMARTINGER NM: 2
3 SK 481 G 20JUN 4 ARNOSL HK6 5 0830 0930 *1A/E*
4 SK 482 G 25JUN 2 OSLARN HK4 0730 0830 *1A/E*
5 SK 482 G 25JUN 2 OSLARN HL2 0730 0830 *1A/E*
6 AP STO 08-443322 HANS-B
7 TK TL15JUN/STO1A0980
8 SSR GRPF YY MBAS1MSKG
9 SSR GRPS YY TCP 15 SMARTINGER
* SP 25JUL/LSSU/STO1A0980-YVMAH2
*TRN*
>
EF
-PARENT PNR-
RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z YVMAH2
0. 9SMARTINGER NM: 0
1 SK 481 G 20JUN 4 ARNOSL HK9 5 0830 0930 *1A/E*
2 SK 482 G 25JUN 2 OSLARN HK6 0730 0830 *1A/E*
3 SK 482 G 25JUN 2 OSLARN HL3 0730 0830 *1A/E*
4 AP STO 08-443322 HANS-B
5 TK TL15JUN/STO1A0980
6 SSR GRPF YY MBAS1MSKG
7 SSR GRPS YY TCP 15 SMARTINGER
* SP 25JUL/LSSU/STO1A0980-YVMCYQ
*TRN*
ET
37
4 NON-HOMOGENEOUS CONDITIONS A non-homogeneous condition occurs during the creation of a group PNR when not all
passengers share the same itinerary.
The non-homogeneous condition is temporary and only exists until end of transaction when
the system splits the original PNR and creates a separate PNR for each passenger or party
that shares the same itinerary.
To make the split transaction possible, each segment that is not booked for the entire group
must be passenger associated to individual names. Passenger association can be included in
the segment sell entry or added to existing segments.
If there are no individual names in the group PNR or not enough individual names, you have
to create temporary NO NAME element(s) using the NP (Name Process) entry.
Start creating the following PNR with split return. No individual names will be entered yet.
NG30FLORISTER
AD21JANARNAMS/ASK/CG
SS30G1/SG
ACR27JAN
SS20G1/SG
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
2 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
To create NONAME element for the non-homogeneous segment 2 enter:
NP20 Name Process 20 NONAMES
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1.20NONAME
2 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
3 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
Book the remaining 10 passengers on the same flight one day later:
AC1 Availability Change 1 day later
SS10G1/SG
38
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1.20NONAME
2 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
3 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
4 SK 556 G 28JAN 2 AMSARN HN10 1140 1340 M80 E 0 O
SEE RTSVC
Create NONAME element for non-homogeneous segment 4:
NP10 Name Process 10 NONAMES
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1.20NONAME 2.10NONAME
3 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
4 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
5 SK 556 G 28JAN 2 AMSARN HN10 1140 1340 M80 E 0 O
SEE RTSVC
When you need to change the number in the NONAME element, you have to delete it first
and then enter the correct one.
NP0 Name Process 0 (zero)
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
2 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
3 SK 556 G 28JAN 2 AMSARN HN10 1140 1340 M80 E 0 O
SEE RTSVC
All NONAME elements have been deleted.
NONAME elements can be entered in one single entry:
NP20,10 20 NONAMES (segment 2), 10 NONAMES (segment 3)
39
*** NHP ***
RP/VNOLJ2902/
0. 30FLORISTER NM: 0
1.20NONAME 2.10NONAME
3 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
4 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
SEE RTSVC
5 SK 556 G 28JAN 2 AMSARN HN10 1140 1340 M80 E 0 O
SEE RTSVC
Before end of transaction the segments that created the non-homogeneous condition must be
passenger associated to the corresponding NONAME elements.
4/P1 Segment 4/associated to Passenger (NONAME) 1
5/P2 Segment 5/associated to Passenger (NONAME) 2
RP/VNOLJ2902/ ***NHP***
0. 30FLORISTER NM: 0
1.20NONAME 2.10NONAME
3 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O
SEE RTSVC
4 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O
/P1
SEE RTSVC
5 SK 556 G 28JAN 2 AMSARN HN10 1140 1340 M80 E 0 O
/P2
SEE RTSVC
***
Enter the remaining mandatory elements and finish the PNR:
SR GRPF – HAB1MSK
AP (OFFICE CONTACT)
TKTL10JAN
ER
AXR FOR PNR: BKD: 30 CNL: 0 HLD: 30 ***NHP*** 20FEB 1555
1.FLORISTER 20/0 YHSFIA 2.FLORISTER 10/0 YHSFIB
The AXR record contains two record locators. The header line includes:
BKD: 30 Original number of seats booked
CNL: 0 Number of seats canceled
HLD: 30 Number of seats currently held for the entire group
Retrieve the split PNR from the AXR record:
RT1
40
--- AXR ---
RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1355Z YHSFIA
0. 20FLORISTER NM: 0
1 SK1551 G 21JAN 2 ARNAMS HN20 5 1015 1220 *1A/E*
2 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 *1A/E*
3 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A
4 TK TL10JAN/VNOLJ2902
5 SSR GRPF YY HAB1MSK
6 SSR GRPS SK TCP 30 *FLORISTER/S1
* SP 20FEB/ABSU/VNOLJ2902-NHP PROC
The NONAME element only appears in the PNR until end transaction, not in the split PNR.
Ignore the PNR:
IG
41
5 TICKETING Group PNRs are ticketed according to your agreement with the carrier:
• As an IT ticket
(Inclusive Tour)
No fare amounts are shown on the ticket except net fare that is
shown on the agent coupon only.
• As a net fare ticket Gross fare is shown on the ticket.
Net fare is only shown on the agent coupon.
The TSTs can be created manually or automatically when negotiated fares are loaded in the
system.
The TSTs can be created, modified and displayed in:
• Cryptic mode All names, taxes and segments are displayed on the same screen.
Fare elements (FE , FM, FP, FV, FT, FO) are displayed at the
bottom of the TST.
Cryptic TST can only be updated using TTI entries.
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/1257Z Y5M48H
0. 0LONDON SHOPPING NM:10
11 BT 651 G 10FEB 6 RIXLGW HN10 1135 1225 *1A/
12 BT 652 G 15FEB 4 LGWRIX HN10 N 1310 1750 *1A/
13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL15JAN/VNOLJ2902
15 SSR GRPF YY GV10
Let us create a manual TST for IT tickets based on the below details.
Tour code: *IT9BTRIXLON
Commission: 0
Allowance: 20kg
Fare basis: GV10
Fare calculation: RIX BT LON M/IT BT RIX M/IT END
Fare: EUR 66 /E LTL228
Taxes: LTL118YQ, LTL42LV, LTL41GB, LTL46UB
Form of payment: CASH
Restriction: VALID AS BOOKED ONLY
Start with entering the following F-elements in the PNR:
42
FVBT Validating carrier BT
FM0 Commission followed by amount
FPCASH Form of payment
FT*IT9BTRIXLON Tour code FT followed by IT number
FEVALID AS BOOKED ONLY Endorsement/Restrictions
16 FE *M*VALID AS BOOKED ONLY
17 FM 0
18 FP CASH
19 FT IT9BTRIXLON
20 FV BT
Create manual TST for all passengers:
TTC
TST00001 VNOLJ2902 AA/16MAR M 1 OD VNOVNO SI
T-
1.KURTINAITIENE/JURATE MRS 2.PIEKAUTAITE/RAMUNE MRS
3.POGREBNOJUS/ALEKSANDRAS MR 4.REPCENKIENE/SABINA MRS
5.SIMANAVICIUTE/VIDA MRS 6.STATKEVICIUS/JUOZAS MR
7.STRAUKAITE/SANDRA MRS 8.URBONAITE/NERILE MRS
9.URBONAVICIUTE/DAIVA MRS 10.ZILENIENE/JULIJA MRS
1 RIX BT 651 G 10FEB 1130 RQ
2 O LGW BT 652 G 15FEB 1310 RQ
RIX
16.FE *M*VALID AS BOOKED ONLY
17.FM 0
18.FP CASH
19.FT *IT9BTRIXLON
20.FV BT
TST pricing indicator M on the header line confirms that a manual TST has been created.
Fare calculation mode indicator (FCMI, also called failcode) 1 confirms that the fare has
been inserted manually. See HE FCMI.
The assigned names, segments and F-elements have automatically been included in the TST.
The other ticketing details must be entered manually.
A TTI transaction code must be followed by a slash, TST number if needed and a field
identifier with ticketing information, e.g.: TTI/T1/GV10
43
First issue field identifiers are:
B Fare basis
V Not valid before or Not valid before plus Not valid after dates
VXX Not valid after only
A Baggage allowance
C Fare calculation
F First issue base fare amount
I Inclusive tour (IT) base fare
U Bulk tour (BT) base fare
E Equivalent fare amount
X New tax amount
T Total amount
The TST elements can be entered one at a time or as a batch.
TTI/BGV10/A20K
BGV10 Fare basis indicator followed by fare basis code.
A20K Baggage allowance identifier followed by amount.
TTI/L1/V10FEB10FEB/L2/V15FEB15FEB
L1 Segment on TST line 1.
V10FEB10FEB Not valid before/Not valid after followed by the travel date.
TTI/IEUR66/ELTL228/X118YQ/X42LV/XLTL41GB/XLTL46UB All this in one entry!
IEUR.. Inclusive tour identifier followed by base fare.
X118YQ..... New tax identifier followed by amount and type.
TTI/CRIX BT LON M/IT BT RIX M/IT END
CRIX BT ... Fare calculation identifier followed by fare calculation.
M/IT is shown instead of fare amounts.
The TST is ready:
44
TST00001 VNOLJ2902 AA/16MAR M 9 OD VNOVNO SI
T-
1.KURTINAITIENE/JURATE MRS 2.PIEKAUTAITE/RAMUNE MRS
3.POGREBNOJUS/ALEKSANDRAS MR 4.REPCENKIENE/SABINA MRS
5.SIMANAVICIUTE/VIDA MRS 6.STATKEVICIUS/JUOZAS MR
7.STRAUKAITE/SANDRA MRS 8.URBONAITE/NERILE MRS
9.URBONAVICIUTE/DAIVA MRS 10.ZILENIENE/JULIJA MRS
1 RIX BT 651 G 10FEB 1135 RQ GV10 10FEB10FEB 20K
2 O LGW BT 652 G 15FEB 1310 RQ GV10 15FEB15FEB 20K
RIX
FARE I EUR 66.00 LTL 600.00
TX001 X LTL 118.00 YQ TX002 42.00LV TX003 X LTL 41.00GB TX004 X LTL 46.00UB
TOTAL LTL 475.00
RIX BT LON M/IT BT RIX M/IT END
16.FE *M*VALID AS BOOKED ONLY
17.FM 0
18.FP CASH
19.FT *IT9BTVNOLON
20.FV BT
Note that the FCMI indicator has been changed to 9 confirming that the fare used is for an
inclusive tour, se Fare-field.
You can validate the ticketing information without actually issuing the tickets:
TTP/TKT
O.K. TO TICKET
5.1 Net Ticketing, TST - Passenger Addition
A TST can only be created for assigned names. If you create TST prior to assigning all seats
you will have to add the remaining names once they are assigned.
5.2 Manual Net Ticketing
RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/1452Z Y7KN8R
0. 3PARIS TOUR NM: 7
8 SK 565 G 22FEB 4 CPHCDG HN10 3 0820 1015 *1A/E*
9 SK1568 G 28FEB 3 CDGCPH HN10 1 0705 0855 *1A/E*
10 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
11 TK TL02FEB/VNOLJ2902
12 SSR GRPF YY HAB1MSK
Only 7 names are assigned.
Let us create a manual TST for net tickets based on the following details:
Tour code: MAR381JB
Commission: 0
Allowance: 20kg
45
Fare basis: HAB1MSKG
Fare calculation: CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312
Fare to be shown: DKK2700 EQUIV LTL1256
Taxes: LTL47ZO, LTL17XQ, LTL14FR, LTL13FR, LTL32YR, LTL35DK
Net fare: DKK2000
Selling fare: DKK2300
Form of payment: CASH
Restriction: VALID AS BOOKED ONLY
Start with entering the following F-elements in the PNR:
FVSK Validating carrier SK
FM0 Commission
FPCASH Form of payment
FEVALID AS BOOKED ONLY Endorsement/Restrictions
FSN-2000,S-2300,T-MAR381JB Net fare, selling fare and tour code
You can create a manual TST and fill in one of the TST fields at the same time using a TTI
entry, e.g.:
TTI/CBUILD Creates manual TST and fare calculation
TST00001 VNOLJ2902 AA/16MAR M 1 OD CPHCPH SI
T-
1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS
3.KAZLAUSKAITE/KRISTINA MRS 4.MARCINKEVICIUS/JUSTINAS MR
5.NEKROSIUS/EIMUNTAS MR 6.RAMANAUSKAS/ROKAS MR
7.VILKAITIS/REMIGIJUS MR
1 CPH SK 565 G 22FEB 0820 RQ
2 O CDG SK 1568 G 28FEB 0705 RQ
CPH
CPH SK PAR SK CPH 000.00NUC 000.00 END ROE1.000000
13.FE *M*VALID AS BOOKED ONLY
14.FM 0
15.FP CASH
16.FV SK
The net and selling fares are not shown in the TST, they only appear on the agent coupons.
Complete the fare calculation as follows:
TTI/CCPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312
Enter the remaining ticketing details, preferably in three steps:
TTI/BHAB1MSKG/A20K
46
TTI/L1/V22FEB22FEB/L2/V28FEB28FEB
TTI/FDKK2700/ELTL1256/XLTL22QX/XLTL57ZO/XLTL14FR/XLTL30FR/XLTL18
DK
TST00001 VNOLJ2902 AA/16MAR M 1 OD CPHCPH SI
T-
1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS
3.KAZLAUSKAITE/KRISTINA MRS 4.MARCINKEVICIUS/JUSTINAS MR
5.NEKROSIUS/EIMUNTAS MR 6.RAMANAUSKAS/ROKAS MR
7.VILKAITIS/REMIGIJUS MR
1 CPH SK 565 G 22FEB 0820 RQ HAB1MSKG 22FEB22FEB 20K
2 O CDG SK 1568 G 28FEB 0705 RQ HAB1MSKG 28FEB28FEB 20K
CPH
FARE F DKK 2700
EQUIV LTL 1256.00
TX001 X LTL 22.00QX TX002 X LTL 57.00ZO TX003 X LTL 18.00DK
TX004 X LTL 14.00FE TX005 X LTL 30.00FR
TOTAL LTL 1397.00
CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312
13.FE *M*VALID AS BOOKED ONLY
14.FM 0
15.FP CASH
16.FV SK
Add the following three names to complete the assigned number of seats:
NM1LANDSBERGIS/VYTAUTAS MR1LANDSBERGIENE/GRAZINA
MRS1NIEDVARAS/JULIUS MR
RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB091514Z Y7KN8R
0. 0PARIS TOUR NM:10
TQT
TST00001 VNOLJ2902 ID/20FEB M 1 OD CPHCPH SI
1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS
3.KAZLAUSKAITE/KRISTINA MRS 6.MARCINKEVICIUS/JUSTINAS MR
7.NEKROSIUS/EIMUNTAS MR 9.RAMANAUSKAS/ROKAS MR
10.VILKAITIS/REMIGIJUS MR
The added names have not automatically been included in the TST. Retrieve the name list:
RTN
RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09 1514Z Y7KN8R
0. 0PARIS TOUR NM:10
BKD:10 CNL: 0 SPL: 0
1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS
3.KAZLAUSKAITE/KRISTINA MRS 4.LANDSBERGIENE/GRAZINA MRS
5.LANDSBERGIS/VYTAUTAS MR 6.MARCINKEVICIUS/JUSTINAS MR
7.NEKROSIUS/EIMUNTAS MR 8.NIEDVARAS/JULIUS MR
9.RAMANAUSKAS/ROKAS MR 10.VILKAITIS/REMIGIJUS MR
To update the TST with passengers 6-8, enter:
TTA/P4-5,8 TST Add Passengers 6-8
47
TST00001 VNOLJ2902 AA/20FEB M 1 OD CPHCPH SI
T-
1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS
3.KAZLAUSKAITE/KRISTINA MRS 4.LANDSBERGIENE/GRAZINA MRS
5.LANDSBERGIS/VYTAUTAS MR 6.MARCINKEVICIUS/JUSTINAS MR
7.NEKROSIUS/EIMUNTAS MR 8.NIEDVARAS/JULIUS MR
9.RAMANAUSKAS/ROKAS MR 10.VILKAITIS/REMIGIJUS MR
1 CPH SK 565 G 22FEB 0820 RQ HAB1MSKG 22FEB22FEB 20K
2 O CDG SK 1568 G 28FEB 0705 RQ HAB1MSKG 28FEB28FEB 20K
CPH
FARE F DKK 2700
EQUIV LTL 1256.00
TX001 X LTL 22.00QX TX002 X LTL 57.00ZO TX003 X LTL 18.00DK
TX004 X LTL 14.00FE TX005 X LTL 30.00FR
TOTAL LTL 1397.00
CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312
16.FE *M*VALID AS BOOKED ONLY
17.FM 0
18.FP CASH
19.FV SK
Ignore the changes and retrieve PNR again to test how the automatic net-pricing works:
48
5.3 Automatic Net Ticketing
When the negotiated fare is loaded in the system you can price the group PNR automatically.
RP/CPH1A0980/CPH1A0980 PT/TR 19JUL09/1432Z YI2LJ9
CPH1A0980/1806LK/19JUL01
0. 19SMART TOUR NM: 6
7 BA 811 K 16MAY 4 CPHLHR HK25 2 0820 0930 *1A/E*
8 BA 814 K 23MAY 4 LHRCPH HK25 1 1050 1345 *1A/E*
9 AP CPH 45-43327500 - SMART DANMARK AS - A
10 TK TL10MAY/CPH1A0980
11 SSR GRPF BA YGV10
*TRN*
For automatic pricing with negotiated fare add option /R,N to the FXP entry:
FXP/R,N
FXP/R,N
PASSENGER PTC NP FARE<DKK> TAX PER PSGR
01 FABER/KARIN* ADT 1 2450 334 2784
02 HAMMER/SOERE* ADT 1 2450 334 2784
03 LINDSBY/PETER* ADT 1 2450 334 2784
04 METZDORFF/NICOL* ADT 1 2450 334 2784
05 PUNTERVOLD/HELLE* ADT 1 2450 334 2784
06 SKOVLUND/LINE* ADT 1 2450 334 2784
TOTALS 6 14700 2004 16704
1-6 LAST TKT DTE 09MAY10 - SEE ADV PURCHASE
1-6 TICKETS ARE NON-REFUNDABLE
> PAGE 2/ 2
*TRN*
As only 6 names are assigned the system returns a list of passengers. Same fare has been used
for all of them. When all names are assigned the following ticket image will be displayed
directly.
49
FQQ1
FQQ1
01 FABER/KARIN*
LAST TKT DTE 09MAY10 - SEE ADV PURCHASE
------------------------<NEGO>------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
CPH
LON BA 0811 K K 16MAY 0820 KAB1M 16AUG 23
CPH BA 0814 K K 23MAY 1050 KAB1M 19MAY16AUG 23
DKK 2450 16MAY02CPH BA LON140.17BA CPH140.17NUC
280.34END ROE8.739312SITI
DKK 101ZO XT DKK 59GB DKK 99UB
DKK 75DK
DKK 158XT
DKK 2784
TOUR/CAR-VC:
AIRLINE NEGOTIATED FARES
TICKETS ARE NON-REFUNDABLE
ENDOS VALID ONLY ON BA
> PAGE 3/ 3
TQT
TST00001 CPH1A0980 PT/27AUG F N LD 09MAY09 OD CPHCPH SI SITI
FXP/R,N
1.FABER/KARIN MS 2.HAMMER/SOEREN MR 3.LINDSBY/PETER MR
4.METZDORFF/NICOLAI MR 5.PUNTERVOLD/HELLE MS
6.SKOVLUND/LINE MS
1 CPH BA 811 K 16MAY 0820 OK KAB1M 16AUG 23K
2 O LHR BA 814 K 23MAY 1050 OK KAB1M 19MAY16AUG 23K
CPH
FARE F DKK 2450
TAX X DKK 101ZOAE X DKK 75DKTR X DKK 59GBAD
TAX X DKK 99UBAS
TOTAL DKK 2784
CPH BA LON225.99BA CPH225.99NUC451.98END ROE8.739312
12.FE VALID ONLY ON BA
13.FM *G*49.36
14.FV *F*BA
*TRN*
The TST pricing indicator F as well as FCMI indicator N confirm that the negotiated
autopriced fare (updated by an airline) has been used.
The pricing entry used is shown on the second line of the cryptic TST (not in the panel TST).
Although the selling fare is shown in the Fare-field of the TST, the published fare will be
shown on the ticket. The net and selling fares will only appear on the agent coupons.
The F-elements on lines 13-16 are automatically inserted from the loaded negotiated fare.
Enter form of payment, then validate the TST for the assigned names:
FPCASH
TTP/TKT/P1-6
50
5.4 Confidential TST
You can make a TST confidential so that it can be displayed and modified by your office
only, even if EOS (= Extended Ownership Security) agreements exist with other offices.
Note the following:
• Any type of TST, regardless of status can be made confidential.
• Both confidential and non-confidential TSTs can exist in the same PNR.
• If a PNR contains a confidential TST, the ownership of the PNR cannot be changed.
• Confidential TST can be deleted by any office in the same way as non-confidential TST.
• When ticket is issued, no amount is appended to the FA and FB elements in the PNR.
The entry to make a TST confidential:
TTD
ALL TST(S) CONFIDENTIAL
RT
--- TST*---
RP/VNOLJ2902/VNOLJ2902 ID/SU 25JUL09/1157Z YVRDEJ
The asterix after the TST flag indicates that the PNR contains confidential TSTs. The asterix
is shown after TST numbers as well.
To remove the confidential flag from all TSTs:
TTD/X
CONFIDENTIAL FLAG REMOVED
To make a specific TST confidential:
TTD/T1
Remove the confidential flag from a specific TST:
TTD/X/T1
Finish the PNR:
ET
51
5.5 TST Update
Canceled segments in a PNR will affect the relevant TST. When all segments are canceled
the corresponding TST is canceled automatically.
Itinerary modifications are not automatically reflected on an existing TST. Segments that are
added to the PNR, will not automatically be added to the TST. When the existing TST is to
be used for ticket issuance it must be updated to reflect the amended itinerary.
--- TST ---
RP/VNOLJ2902/VNOLJ2902 AA/SU 16MAR09/1408Z Y5M48H
0. 0LONDON SHOPPING NM:10
11 BT 651 G 10FEB 6 RIXLGW HN10 1135 1225 *1A/
12 BT 652 G 15FEB 4 LGWRIX HN10 N 1310 1750 *1A/
13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A
14 TK TL15JAN/VNOLJ2902
15 SSR GRPF YY GV10
16 FE *M*VALID AS BOOKED ONLY
17 FM 0
18 FP CASH
19 FT *IT9BTRIXLON
20 FV BT
Rebook the return to one day later:
SS BT652 G 16FEB LGWRIX SG10
XE12
Retrieve the TST:
TQT
TST00001 PC VNOLJ2902 AA/16MAR M 9 OD VNOLON SI
T-
1.KURTINAITIENE/JURATE MRS 2.PIEKAUTAITE/RAMUNE MRS
3.POGREBNOJUS/ALEKSANDRAS MR 4.REPCENKIENE/SABINA MRS
5.SIMANAVICIUTE/VIDA MRS 6.STATKEVICIUS/JUOZAS MR
7.STRAUKAITE/SANDRA MRS 8.URBONAITE/NERILE MRS
9.URBONAVICIUTE/DAIVA MRS 10.ZILENIENE/JULIJA MRS
1 RIX BT 651 G 10FEB 1135 RQ GV10 10FEB10FEB 20K
LGW
FARE I EUR 66.00 E LTL 228.00
TX001 X LTL 118.00YQ TX002 42.00LV TX003 X LTL 41.00GB TX004 X LTL 46.00UB
TOTAL LTL 475.00
RIX BT LON M/IT BT RIX M/IT END
16.FE *M*VALID AS BOOKED ONLY
17.FM 0
18.FP CASH
19.FT *IT9BTRIXLON
20.FV BT
The canceled flight has been deleted, however the new one has not been included.
As the itinerary has been changed after TST creation, PC (PNR Change) flag has been added
which makes the TST invalid although the fare is still applicable. The same applies if name
has been changed.
52
Entry to update the TST with segments 11 and 12:
TTU /S11-12 TST Update/Segments 11 and 12
UPDATE - OK
TQT
1 RIX BT 651 G 10FEB 1135 RQ GV10 10FEB10FEB 20K
2 O LHR BT 652 G 16DEC 1310 RQ
Fare basis, not valid before/after and baggage allowance details have to be entered for the
new return segment on line 2:
TTI/L2/BGV10/V16FEB16FEB/A20K
1 RIX BT 651 G 10FEB 1135 RQ GV10 10FEB10FEB 20K
2 O LHR BT 652 G 16FEB 1310 RQ GV10 16FEB16FEB 20K
RIX
The PC flag must be removed from the TST to enable the ticket issue. You can do it before
ticketing:
TTF TST Flag
TST FLAG REMOVED
You can also print the ticket and remove the PC flag at the same time:
TTP/F