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S42: 6 Requirements for Patient Hand-Off Application in Hospital Setting: Lesson Learned from TaskList Project

Soleh Al Ayubi, PhDInnovation Group

Boston Children’s Hospital

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Disclosure

• Nothing to disclose

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Learning Objectives

• Understand the underlying reasons to implement well-designed application to support patient hand-off processes.

• Understand the 6 important user requirements of application to support patient hand-off processes.

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Background

• Communications are leading cause of medical errors

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• Multi tasks• Multi patients

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Background

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• Unshared• Insecure• Redundant• Not-integrated• Not-live

• Not mobile• Not live

• Not-integrated• Insecure• Not supported

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BCH TaskList App

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TaskList Pilot

Pilot-1• November 2013• 2 Weeks - 7W Unit• Technological issues• Identified strong clinical

champions • Busy periods for the

unit• Complex Unit

Pilot-2• May 2014• 2 Weeks – 9E Unit• Team engaged• Works better for a team

geographically distributed

• More integration with EMRs and team calendar

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Six Important Requirements: Lesson Learned

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Integrated

Collaborative

Secure Real Time

UsableMobile

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6 Requirements for Patient Hand-Off Application in Hospital Setting: Lesson Learned from TaskList Project

Questions

Thank you!

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