Amt 2014 Joining Instructions

ANNUAL MENA TRAINING 2014

JOINING INSTRUCTIONS 1


JOINING INSTRUCTIONS

ALGERIA BAHRAIN EGYPT JORDAN KUWAIT LEBANON MOROCCO OMAN PAKISTAN PALESTINE QATAR SAUDI ARABIA TUNISIA UNITED ARAB EMIRATES YEMEN



Annual MENA TrainingJoining Instructions

INDEX

09th– 11th March, 2014 Amman

Regional Office Team 3

About INJAZ Al-Arab/AMT 4

Agenda & Write ups 5-15

Guest Trainers 16-17

Logistical Information 18-23



Regional Office Team

Soraya SaltiRegional DirectorMENA

Nick Neibauer Business DevelopmentManager

Akef AqrabawiDeputy RegionalDirector

Julie MannehPR & CommunicationsManager

Lama Zawawi Senior OperationsOfficer

Rawan Naber Finance & AddministrativeManager

Ghadeer ZalatimoEducation Manager

Lubna Al MasriFinance & Administrative Assistant



About INJAZ Al-Arab About the AMT

Operating in 15 countries across the Middle East and North Africa, INJAZ Al-Arab is the only non-profit organization in the region that harnesses the mentorship of business leaders to help inspire a culture of entrepreneurship and business innovation among Arab youth.

Partnering with leading companies in the private sector, INJAZ Al-Arab equips Arab youth to drive the economies of the Arab World forward through training designed to inspire them to develop ambition, entrepreneurship and professional skills.

Named one of the top 100 NGOs in the world by Global Journal for two consecutive years (2012, 2013), INJAZ Al-Arab has influenced the lives of over 1.5 million students since its inception in 2004.

INJAZ Al-Arab is a member of Junior Achievement; the world’s largest and fastest-growing youth business organisation dedicated to educating students about workforce readiness, entrepreneurship and financial literacy through experiential, hands-on programs.

The Annual MENA training is a regional workshop for INJAZ staff members across 15 member nations in the MENA region.

Each year we showcase best practices and highlight new, context appropriate approaches for fundraising, PR and branding, internal and external communication, curriculum development, program implementation, operations, management, as well as soft skills such as leadership and teamwork.

INJAZ staff members and private sector partners act and serve as trainers for INJAZ member nation representatives. The event is designed to facilitate the maximum degree of staff interaction across national and regional divides and encourage sharing of best practices.

The 6th annual AMT will take place in Amman, Jordan in 2014. Previous AMTs were held in Turkey (2013), Lebanon (2012), Jordan (2011), Jordan (2010), and Egypt (2009).



6th Annual MENA Training AgendaPre AMT- Sat. March 8 Optional Day Trip to Petra

Day One-Sun. March 9, 2014

Time Session

CEOs / Executives Staff

8:00-9:00 Breakfast

8:30-9:00 Registration

9:00-9:15 Welcome SpeechSpeaker: Akef Aqrabawi

9:15-9:25 Key Note Speaker: Azra Maqsood (CEO INJAZ Pakistan)

9:30-11:00 Strategy Refresh & Objectives: Part 1Presenter: Akef Aqrabawi

Volunteer Online Training System

Presenter: POK/ Rasheed Roussan

Effective Reporting to JAW (Org Reports)

Presenter: Lama Zawawi

11:00-11:30 Coffee Break

11:30-13:00 Strategy Refresh & Objectives: Part 2Presenter: Akef Aqrabawi

Volunteer Management

Best Practice SessionPresenter: INJAZ Qatar

Score Cards Made EasyPresenter: Lama Zawawi

13:00-14:00 Lunch Break

14:00-15:30 Plan Now for Next Year’s Success: Part 1- Operational Planning *For Growing Nations CEOs

Presenter: Rana Nibari

Data Base Programs

(Best Practice Session)

Presenters: INJAZ Palestine, Bahrain, Morocco

Making the Most out of Your Pre and Post Evaluation

(Best Practice Session)

Presenters: INJAZ Pakistan, KSA, Palestine

Moving Forward Focus Group: Transitioning from established to independent

*Established and Independent CEOsPresenter: Akef Aqrabawi


16:00-16:30 MN Team Building Exercise

18:00-22:00 Optional City Tour (Amman)



Day Two- Mon. March 10, 2014

Time Session

8:00-9:00 Breakfast

9:00-9:30 Latest Communication Trends/A Global PerspectivePresenter: Lindsey Mack - Hill+Knowlton Strategies

9:30-10:00 INJAZ MENA Region Social Media ReachPresenter: Bassem Elhady - Kijami

10:00-11:30 Plan Now for Next Year’s Success: Part 2- Opera-tional Planning

*For Growing Nations CEOs


Making the most of Social Media During Events

(Working session)Presenters:

Lindsay Mack - Hill+Knowlton Strategies/ Bassem Elhady - Kijami

Working SMART: Project Management: Part 1

(Working Session)Presenter: Richard Beasley

Priority ManagementMoving Forward Focus Group: Transitioning from Established to Independent*Established and Independent CEOs

Presenter: Akef Aqrabawi


14:00-15:30 2014 Strategy and New Fundraising ModelsPresenter: Nick Neibauer

Company Program AppPresenter: Rasheed Roussan



Priority Management

13:30-14:30 Lunch

14:30-16:00 Fundraising, Pass Through Funding & Donor Stewardship

Presenter: Nick Neibauer

Impact and Value: Telling Your Program Stories

Presenters: Lama Zawawi/ Rasheed Roussan



Priority Management


16:30-17:30 INJAZ Al-Arab Program Implementation Guidelines

Presenter: Education Committee

Best Practices for Process and Procedure

DocumentationModerator: Lama Zawawi



Priority Management

20:00-22:00 Award Ceremony Gala Dinner



Day Three- Tues. March 11, 2014

Time Session

8:00-9:00 Breakfast

9:00-11:00 Why M&E?Presenter: Khalid H. Dajani - Dajani

Consulting

Proposal and Report WritingPresenter: Nick Neibauer

Ripples of Happiness

(Development of Process Documentation Manual)Facilitator: Ghadeer Zalatimo


11:30-13:00 Head Start: Boosting Your Employability

Presenter: Ghadeer Zalatimo

Program Implementation Guidelines and JAW Compliance


Stocks in ActionPresenter: INJAZ Morocco

Adopt a SchoolPresenter: INJAZ Egypt

13:00-14:00 Lunch

15:00-20:00 Optional Tour (Dead Sea)



Session Details

Day One: Sun. March 9, 2014

Strategy Refresh & ObjectivesParts 1/2


McKinsey, in Fall 2013, analyzed the INJAZ strategic positioning in core areas and made recommendations for the new direction of the organization. During this session, ROC will be discussing its core strategic objectives, strategic initiatives and performance management system in an effort to increase our effectiveness and create greater alignment with INJAZ offices.

Volunteer Attraction in Rural Areas and Volunteer Monitoring

Presenters: POK/ Rasheed Roussan

In this session, we will demonstrate the e-training components for INJAZ volunteers. This presentation will cover how the program works, the mechanisms, and the pedagogy used. We will also cover the multi-media elements used and how it has been customized for INJAZ.

Effective Reporting to JAW (Org Reports)


This session will emphasize the importance of JA Worldwide Annual Reporting Tool: The Org report. Participants of this session will get exposed to the detailed process of how to successfully submit a complete and consistent organizational report. A comprehensive discussion of the challenges facing both the Member Nations and the Regional Office will also be discussed at the session.




Volunteer ManagementBest Practice Session

Presenters: INJAZ Qatar

This session is designed to be a best practice sharing session, in which INJAZ staff from different MNs present their methods in volunteer recruitment, retention and appreciation.today’s workplace.

Score Cards Made Easy


A scorecard is more than a way of keeping score…..it is a system, consisting of people, strategy, & processes. This session will discuss the benefits of the scorecards as a performance management tool that is employed by the regional office. In this interactive session, participants will have the chance to discuss the challenges and obstacles they face when reporting on a semester basis to the regional office using the scorecards.

Plan Now for Next Year’s Success:Part 1- Operational Planning


Without a plan, it is impossible to succeed; this session will provide the growing member nations of INJAZ with several guidelines for effective operational planning and financial forecasting. Participants of this session will have the chance to develop a basic operational plan and budget reflecting what they have learned and applying the key learning objectives into practice.

Data Base Programs(Best Practice Session)

Presenters: INJAZ Palestine/ Bahrain/ Morocco

A number of MNs have developed volunteer and alumni data systems that they are excited to share in this dynamic best practice session.




Making the Most out of Your Pre and Post Evaluation (Best Practice Session)

Presenters: INJAZ Pakistan/ KSA/ Palestine

More and more, our donors are becoming interested in the results their grants have on the youth, as a result, a best practice session for MNs to share their procedures in dealing with pre and post tests is of much value to all.

Team Building

In this session, participants from MNs will mix together with other teams to have an opportunity to network and better know one another.

Moving Forward Focus Group: Transitioning from Established to Independent


During this session, established and independent countries will be discussing the criteria of established and independent evolutionary stages. This session will provide clarity on maintaining a country’s position as established and what is required to evolve into an independent stage.



Day Two: Mon. March 10, 2014

INJAZ MENA RegionSocial Media Reach

Presenter: Bassem Elhady - Kijami

Ever heard of social media intelligence? If not, now is the time to.

If yes, this is still going to make your head turn. Get ready to know more about figures and statistics in MENA coupled with some of the most interesting case studies.

Latest Communication TrendsA Global Perspective

Presenter: Lindsey Mack - Hill+Knowlton Strategies

Much can be learned by reviewing what leading not-for-profit organizations from around the world and across the region are doing to enhance brand awareness and create emotional connections to their causes. The presentation will review local and international success stories and how lessons learned can help INJAZ shape its communications practices moving forward. We will also address external and internal communications methods and best practices.

Working Sm@rt: Project Management - Parts 1/2(Working Sessions)

Presenter: Richard Beasley - Priority Management

Working Sm@rt: Working Sm@rt training helps people to become effective in the workplace by eliminating the barriers to productivity with practical processes, behaviours to support those processes and making full use of whichever technology is in use. The average time gained as a result of the training is 1hr/day.

Working Sm@rt: Project Management - Parts 3/4 (Working Sessions)

Presenter: Richard Beasley - Priority Management

Project Management: Involving all the stakeholders, this program focuses on planning the execution of projects, using ‘Objective Driven Logic’ (ODL); a ‘Resource Loaded Critical Path Scheduling method of planning’ identified by the PMI to be the most effective method of project planning. Once completed the plan can be entered into MS Project or similar.




Company Program App

Presenter: Rasheed Roussan

This session will include a live demonstration of the INJAZ Al-Arab/Deloitte Company Program App. The purpose of this session is to highlight the key features of the app and train participants on user scenarios and ways to help students adopt it during national and regional company competitions.

2014 Strategyand New Fundraising Models


INJAZ Al-Arab will present its strategy and outlook on 2014 for Business Development. This will include new fundraising methods such as crowd funding. We will present proposed goals of crowd funding for competitions. There will be an open discussion to include programs in MNs that are difficult to fund and examine ways we can work as a region to fund them.

Fundraising, Pass Through Funding & Donor Stewardship


The ROC will provide an overview of a revised pass through funding system along with an overview of regional grant significance along with the case for dedicated fundraising. Also, new trends in terms of donor CSR and impact driven grants that are increasingly the norm will be analyzed. Lastly, donor stewardship will be touched upon with a brief introduction of new tools we are using to track grants and ensure donor satisfaction.

Making the most of Social Media During Events (Working Session)

Presenters: Lindsey Mack - Hill+Knowlton Strategies / Bassem Elhady - Kijami

Humans were built to connect with others and form communities. And online communities are a natural extension of our real-world lives.

However, challenges are a force to be reckoned with. This is where you hear the tips any executives like to keep for themselves.




Best Practices for Process and Procedure Documentation

Moderator: Lama Zawawi

Documentation empowers the people responsible for a process with the direction and consistency required for success.

In this session, the following questions will be answered:

• What should be documented?• What do we mean by processes and

procedures? • Why document processes and procedures?• How to document processes and

procedures?

INJAZ Al-Arab Program Implementation Guidelines

Presenter: Education Committee

The Education Committee has been working very hard during the past months on developing and finalizing the Program Implementation Guidelines for our region, after sharing with the CEOs in Kuwait, they will present the final version of the guidelines to help you plan for your operations over the next academic year.

What’s Your Story? Impact and Value: Telling Your Program Stories

Presenters: Lama Zawawi/ Rasheed Roussan

The purpose of this session is to help participants understand what a “success story” is, why it is important to tell, and ways to capitalize on its PR and fundraising values. This session aims to provide participants with hands-on advice they can use to systematically collect and create success stories that highlight their programs’ values and impacts on students and volunteers.



Day Three: Tues. March 11, 2014

Proposal and Report Writing


INJAZ will introduce best practices of proposal and report writing within a wider framework of donor stewardship. Templates for grant tracking, concept notes and reports are to be shared along with a general overview of the perspectives of donor CSR.

Head Start:Boosting Your Employability


Still in the oven, a sneak preview of this program; during this one day workshop, university students learn the importance of internships. They learn, among other things, how to write a CV, how to interview well, how to lock in an internship and how to make the most out of it.

Why M&E?

Presenter: Khalid H. Dajani - Dajani Consulting

This session introduces attendees to monitoring and evaluation basics. They learn the terminology, what they need to know to have strong evaluations and other tools they will need to make the most out of their future evaluations.

Ripples of Happiness(Development of Process Documentation Manual)

Facilitator: Ghadeer Zalatimo

This is a working session for the team in charge of Ripples of Happiness. We will develop a process documentation manual in addition to focusing on operations for year three of the grant.



Day Three: Tues. March 11, 2014

Stocks in Action

Presenter: INJAZ Morocco

In partnership with the Casablanca Stock Exchange, INJAZ Al-Maghrib has created, Stocks in Action to introduce the world of stock exchange and financial products to high-school /university students through the approach of “learning by doing”. As the students use virtual money to buy stocks and then compare thier portfolios at the end of the program to see who made the most ‘virtual’ money.

Program Implementation Guidelines and JAW Compliance


This session will focus on introducing and explaining the Program Implementation Guidelines to the staff running the day to day operations so they have a clearer understanding of how to comply with JAW.



Guest Trainers

Richard BeasleyPriority Management

Bassem Elhady Kijami

A graduate of Nottingham University and a Sloan Fellow of LBS, Richard worked for Schlumberger in the Netherlands, Qatar and Norway before joining Bombardier Services where he was VP & GM until 2000 since when he has facilitated and coached for Priority Management in the MENA Region and the UK.

Bassem Elhady is a computer and systems Engineer, internet entrepreneur, social media researcher and analyst. He is co-founder and CEO of Kijamii; a Cairo based agency specialized in social media marketing.

Bassem is the winner of the Young Creative Entrepreneur Media award 2012 by the British Council and one of INJAZ Egypt alumnus, where he first discovered his entrepreneurial streak.



Lindsay Mack Hill+Knowlton Strategies

Lindsay Mack is a Group Account Director with Hill+Knowlton Strategies, based in Abu Dhabi, United Arab Emirates. Lindsay’s focus is currently on stakeholder and media relations, strategic communications, issues and crisis management and event management for primarily UAE government entities and not-for-profit organizations. She previously held strategic communications posts across an array of industries and companies including HP, Blackberry, Operation Smile, Canada’s largest grocery retailer, the Heart and Stroke Foundation of Ontario and the Toronto Stock Exchange.



Logistical Information

Regional Office’s Responsibility• One double & One single room per country ( 3 staff

members per country )

• Breakfast & Lunch for 3 Days for 3pax per day

• Award Ceremony dinner on Mar 10th for 3pax

Member Nation’s Responsibility:• Airline Tickets

• Airport Transfers & Internal transportation

• Any other meals or personal expenses

Venue & Hotel Accommodation:GRAND HYATT AMMAN

Hotel Overview:

Discover the 5-star luxury hotel experience that awaits you at Grand Hyatt Amman – located just two kilometers away from the city centre, in the heart of the business and diplomatic district of Jabal Amman.

Address:

Hotel Address:

Hussein Bin Ali St., Jabal Amman, PO Box 831159

Amman, Jordan, 11183

Tel: +962 6 465 1234

Fax: +962 6 465 1634

Email: [email protected]

Room Rates:• Single room: $129 Inclusive of Breakfast & Taxes

• Double room: $137 Inclusive of Breakfast & Taxes

• Triple room: $202 Inclusive of Breakfast & Taxes

Check in/Check out time:• Check in: 14:00 PM• Check out: 12:00 PM



Currency & Credit cards:The Jordanian currency is the Dinar, exchange rate:

1 US$ = 0.71JD

Credit cards are accepted at most large hotels, restaurants, car rental companies and tourist shops. The most widely accepted cards are American Express, Visa, Diners Club and MasterCard. You can also use your cards to draw cash (up to 500 JDs) at any bank linked with your credit card network. The automatic cash machines outside some banks in Amman can only be used by Jordanian bank account holders, and you should not attempt to use them.

Languages Spoken:Arabic & English

Transportation:

Taxi Service:

Regular yellow private taxis are a fast and relatively inexpensive way of getting around Amman, Aqaba and other cities. They are found in abundance in most areas, and you will rarely have to wait long to get one. Taxi drivers are obliged to use their meter, which starts at 0.150 JD.Car Rental:

Car rental in Jordan is fairly expensive in comparison to Europe and the United States, but there are plenty of choices available in Amman, Aqaba and at Queen Alia airport. All the main international car rental companies operate in Amman, and some have offices in other cities. Rental cars have green number plates with yellow writing, whereas Jordanian private cars have white number plates.

Climate:

Spring begins with frequent rainfall and ends with very dry conditions in Amman. Daily high temperatures in March average close to 63 degrees Fahrenheit. The April average high temperature is 72 degrees and the May average high is 82 degrees. Morning lows average in the 40s in March and April and in the 50s during May. Precipitation in March is three inches on average, falling to 1 3/4 inches in April and one-half inch during May. March averages eight rainy days, with four days of rain in April and two days of rain in May.

Dress Code

The dress code from March 9th – 11th – (Sunday – Tuesday) is smart Casual, March 10th for the Awards Ceremony Dinner dress code MUST be Formal attire (Men: Suits/ Ladies: Formal Dress)



Transportation to and from Hotel :

Amman Queen Alia International Airport: is located in Zizya area, 20 miles (32km) south of Amman, the capital city of Jordan. It is the home hub of Royal Jordanian Airlines, the national flag carrier.

Distances To/From Grand Hyatt Amman Jordan Hotel: Queen Alia International Airport, Amman: 30 mins

Airport Taxi: Taxi’s operate 24 hours a day. Prices are fixed, and are posted near passenger’s buildings, on the tickets sold to passengers. For booking please call: Tel. 962 6 (4451302)

Airport Express Busses: Busses operate between Abdali (Mid town) and the airport. Busses depart every 30 minutes from 7am to 10pm, and every 60 minutes from 10pm to 7am. Ticket costs (subject to change): Passenger: JD. 1.500 Luggage: JD. 0.250/piece.

Taxies are safe to use, please make sure that the meter is on.

Emergency Numbers:

Marina Ma’ayeh+962777362352

Ghadeer Zalatimo+962796888833



Points of Attraction

Petra

One of the most elegant remains and visually stunning archaeological sites in the ancient world, hidden behind an almost impenetrable barrier of rugged mountains, boast incomparable scenes that make it the most majestic and imposing ancient site still standing nowadays. Petra is amongst the Seven Wonders of the World.

Roman AmphitheatreTake a journey 2,000 years back in time with a visit to the ruins of this impressive amphitheatre.

Citadel

This archaeological landmark features remnants from various cultures

Dead Sea

Also called the Salt Lake is one of the most spectacular natural and spiritual landscapes in the whole world. The Dead Sea is the only place in the world that combines it all; year-round moderate weather, an enriched oxygen atmosphere, therapeutic UVB solar radiation (the safest place to suntan), a mineral rich salt sea, world famous mineral black mud, thermo-mineral hot springs and world class spas. Simply put the best place in the world to pamper your body and soul and experience a world of serenity.

Aqaba

The sea in the Gulf of Aqaba is almost invariably calm with temperatures varying between 19/20 C in winter and 26 C in summer. All diving is shore based as Aqaba offers fringing reef which commences at the shoreline.



Optional ToursSaturday 8th of March, 2014

Historical Tour to Petra

(Full-day Tour)

Three Hours Drive South from Amman is the most famous attraction in the kingdom, Petra which was a fortress city, literally carved out of craggy rocks, by the Nabataeans 800 B.C.

Fortified behind a narrow deep siq (gorge) that slowly winds through a massive rock wall. It is a wading, one kilometer long fissure between the overhanging clefts that seem to meet 300 feet overhead. Within Petra you will see soaring temples, royal tombs, Roman theatre, water channels, arched gates and others.

Petra was discovered when a Swiss explorer disguised as ab Arab, fell on it in 1812.

Departure from Amman at 08:00am

Return to Amman at 07:00pm

Rate per person

Rate includes transportation, entrance fees ,local guide, Horse Ride & lunch at Basin Restaurant that is onsite (Managed by: Crown Plaza Hotel )

NO. OF PERSON RATE

1 Paying Person 380$

2-6 Paying Person 300$

7-10 paying Person 220$

11-14 Paying Person 160$



Sunday 9th of March, 2014

Amman City Tour by Night

The tour starts at 6:00 pm, transfer by Bus or Van to see the Panoramic view of Amman from the Citadel (No Entrance) for 15 minutes, then proceed to the down town, (Walking Tour and visit Al Husseini Mosque & the Old Souq, afterwards proceed to the Rainbow Street for dinner. Transfer back to hotel after dinner.

Rate per person

Rate includes transportation, guide, Dinner at Rainbow Street Restaurant

NO. OF PERSON RATE

3-6 Paying Pax 135$

7-10 paying Pax 125$

11-14 Paying Pax 110$


Tuesday 11th of March, 2014

Dead Sea Tour

Depart Amman at 1:00 pm, transfer to Dead Sea hotel (half day of leisure on Marriott Hotel & Resort including Buffet Lunch After Sunset transfer back to Amman.

Rate per person

Rate includes transportation, Entrance Fees to the Marriott Hotel & Resort, Lunch open buffet

NO. OF PERSON RATE

3-6 Paying Pax 150$

7-10 paying Pax 145$



If you wish to join one of those optional tours, please contact Marina Ma’ayeh from Lawrence Conferences directly by phone at: +962777362352 or by email at: [email protected]

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Amt 2014 Joining Instructions

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