8132019 Amway123

httpslidepdfcomreaderfullamway123 133

Helping People

Live Better Lives

8132019 Amway123

httpslidepdfcomreaderfullamway123 233

What is Amway

bull A privately held company based in Ada Michigan USA founded in 1959 byRich DeVos and Jay Van Andel

bull A global direct selling leader that offers consumer products and businessopportunities in more than 100 countries and territories worldwide

bull Sister company of Access Business Group (ABG) and Alticor CorporateEnterprises (ACE)

bull Amway ABG and ACE comprise the Alticor family of companies

bull In the fiscal year of 2012 reported sales of US $113 billion

8132019 Amway123

httpslidepdfcomreaderfullamway123 333

Our Leadership

bull Office of the Chief Executive

Steve Van Andel - Chairman

Doug DeVos ndash President

bull Board of Directors

Family Members and Outside Industry Leaders

8132019 Amway123

httpslidepdfcomreaderfullamway123 433

Our Vision

bull Helping people live better lives

bull Our Customers

bull Our Distributors

bull Our Neighbors

bull Through our products services and opportunities

8132019 Amway123

httpslidepdfcomreaderfullamway123 533

Our History

Today

1959

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 233

What is Amway

bull A privately held company based in Ada Michigan USA founded in 1959 byRich DeVos and Jay Van Andel

bull A global direct selling leader that offers consumer products and businessopportunities in more than 100 countries and territories worldwide

bull Sister company of Access Business Group (ABG) and Alticor CorporateEnterprises (ACE)

bull Amway ABG and ACE comprise the Alticor family of companies

bull In the fiscal year of 2012 reported sales of US $113 billion

8132019 Amway123

httpslidepdfcomreaderfullamway123 333

Our Leadership

bull Office of the Chief Executive

Steve Van Andel - Chairman

Doug DeVos ndash President

bull Board of Directors

Family Members and Outside Industry Leaders

8132019 Amway123

httpslidepdfcomreaderfullamway123 433

Our Vision

bull Helping people live better lives

bull Our Customers

bull Our Distributors

bull Our Neighbors

bull Through our products services and opportunities

8132019 Amway123

httpslidepdfcomreaderfullamway123 533

Our History

Today

1959

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 333

Our Leadership

bull Office of the Chief Executive

Steve Van Andel - Chairman

Doug DeVos ndash President

bull Board of Directors

Family Members and Outside Industry Leaders

8132019 Amway123

httpslidepdfcomreaderfullamway123 433

Our Vision

bull Helping people live better lives

bull Our Customers

bull Our Distributors

bull Our Neighbors

bull Through our products services and opportunities

8132019 Amway123

httpslidepdfcomreaderfullamway123 533

Our History

Today

1959

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 433

Our Vision

bull Helping people live better lives

bull Our Customers

bull Our Distributors

bull Our Neighbors

bull Through our products services and opportunities

8132019 Amway123

httpslidepdfcomreaderfullamway123 533

Our History

Today

1959

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 533

Our History

Today

1959

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 633

bullUnited Kingdom ndash 1973bullGermany ndash 1974bullHong Kong - 1974

bullUnited States ndash 1959bullCanada ndash 1962bullAustralia - 1971

bullMalaysia ndash 1976bullFrance ndash 1977bullNetherlands - 1978

bullJapan ndash 1979bullSwitzerland ndash 1980bullBelgium ndash 1980bullTaiwan - 1982

Where We Do

Business

bullAustria ndash 1985bullPanama ndash 1985bullItaly ndash 1985bullNew Zealand ndash 1985bullSpain ndash 1986bullThailand ndash 1987bullGuatemala ndash 1987

bullMexico ndash 1990bullKorea ndash 1991bullHungary ndash 1991bullBrazil ndash 1991bullPortugal ndash 1992bullIndonesia ndash 1992bullPoland ndash 1992bullArgentina ndash 1993bullCzech - 1994

bullTurkey ndash 1994bullSlovak ndash 1994bullEl Salvador ndash 1995bullHonduras ndash 1995bullChile ndash 1995bullChina ndash 1995bullSlovenia ndash 1995bullUruguay ndash 1995bullCosta Rica ndash 1996bullGreece ndash 1996bullColombia ndash 1996bullPhilippines ndash 1997bullSouth Africa ndash 1997bullRomania ndash 1997bullDominican Republic ndash 1998bullIndia ndash 1998

bullVenezuela ndash 1998bullHaiti ndash 1998bullNorway ndash 1999bullSweden ndash 1999bullFinland ndash 1999bullDenmark ndash 1999bullCroatia ndash 2001bullSingapore ndash 2002bullUkraine ndash 2003bullRussia ndash 2005bullVietnam ndash 2008bullEstonia ndash 2010bullLatvia ndash 2010bullLithuania - 2010

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 733

Our Sales

983089983088983086983097 983089983089983086983091

983094

983096

983089983088

983089983090 983105983148983156983145983139983151983154 983105983150983150983157983137983148 983123983137983148983141983155 983080983106983145983148983148983145983151983150 983076983081

983091983086983096 983092983086983089 983092983086983093

983092983086983097

983094983086983090 983094983086983092 983094983086983091983095983086983089

983096983086983090 983096983086983092

983097983086983090

983088

983090

983092

983090983088983088983088 983090983088983088983089 983090983088983088983090 983090983088983088983091 983090983088983088983092 983090983088983088983093 983090983088983088983094 983090983088983088983095 983090983088983088983096 983090983088983088983097 983090983088983089983088 983090983088983089983089 983090983088983089983090

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 833

Our People

bull Amway and its companies employ more than 20000worldwide and offer more than 3 million people anopportunity to become entrepreneurs in more than 100

countries and territories

bull Over 450 products are sold through Amway primarily

global power brands Nutrilite and Artistry

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 933

Alticor Corporate Enterprises

Alticor Corporate Enterprises (ACE) is a holding companyfor Alticorrsquos non-direct selling companies ACE companiesinclude

bull Amway Hotel Corp ndash owner and operator of the Amway Grand PlazaHotel JW Marriott Grand Rapids and Courtyard by Marriott ndash DowntownGrand Rapids

bull Interleukin Genetics ndash a publicly listed developer of innovative nutritionand consumer genetic health tests

bull Gurwitch Products ndash a luxury cosmetics and skin care company whichdevelops and markets premium lines under the brand names LauraMercierreg and ReVivereg

bull Metagenics ndash a company which develops manufactures and marketsbranded nutritional supplements through practitioners in North AmericaAustralia and Europe

bull Fulton Innovation ndash a technology licensing company dedicated tocommercialize and promote new and innovative technologybull KinDex Therapeutics ndash focused on the discovery of molecules that

modulate key metabolic regulatory networks associated with chronicdisease

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1033

What is Direct Selling

bull Provides customers convenience and service includingpersonal demonstration and explanation of products homedelivery and generous satisfaction guarantees

bull Allows individuals an alternative to traditional employment byu ng a us ness o e r own

bull Provides a channel of distribution for companies withinnovative or distinctive products not readily available through

traditional retail

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1133

Amway Business Opportunity

bull Low risk and low cost opportunity to run a business based ononersquos own needs and priorities

bull Trusted business plan recognized as a benchmark model fordirect selling

bull Supported by high-quality consumable products

bull World-class infrastructure and logistics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1233

Amway Research and Development

Product Development

bull More than 900 scientists engineers and technical professionals work in 65RampD and quality assurance labs worldwide

bull 800 patents granted and more than 500 pending

TechnicalRegulatory Affairs

bull Responsible for worldwide product compliance registration and safety

bull Reviews and a roves roduct conce ts in redients s ecifications claims

Quality Assurance

bull Partners with our suppliers to provide world class quality to our customers

bull Includes Supplier Quality Development Global Field Services and Process

Quality Improvementbull Affiliate quality representation present in all major markets

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1333

Amway Product Demand

Global Procurement

bull 2006 Supply Chain Council Award Winner for Global Supply Chain Excellence

bull Controls over $2 billion in annual spending

bull Supplier requirements scorecards and analytical reporting available at

wwwsupplieramwaycom

Supply Chain Planning

bull Scheduling material planning manufacturing operations and inventory planning

bull Places purchase orders with suppliers based on agreed-upon terms

bull Provides feedback on supplier performance

Project Management

bull Leads the Idea to Market (ITM) process designed to bring high-quality innovative and cost-

competitive products to marketbull Includes the Documents and Design team responsible for development and maintenance of

packaging artwork and manufacturing documents

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1433

Amway Supplier Segmentation

Alliance Partnerbull Supplier relationship is critical to Amwayrsquos long-term success

bull Integrated involvement in each partiesrsquo activities

Global Preferred amp Preferred Suppliers (regional local)bull Supplier relationship is important to Amwayrsquos success and difficult to replace

bull Collaborative involvement in each partiesrsquo activities

bull A lsquoglobal preferredrsquo supplier can supply a majority of Amwayrsquos global markets

Approved Supplierbull Supplier relationship is considered lsquostandardrsquobull Activities are coordinated on a limited basis

Mandated Supplierbull Sourcing decision is made by a Contract Customer not Amwaybull Activities are coordinated on a limited basis

Probationary Supplierbull Supplier is either new to Amway (probationary evaluation period) or

supplier is performing sub-par (probationary period for improvement)

bull Supplier can provide existing items but no new items without pre-approval

Recoverbull Supplier offering performance andor behavior is deemed a risk to Amway

bull Amway to commit significant resources to short-term performance improvementrisk mitigation andor supplier replacement activities

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1533

Amway Supplier Portal

Supplier Portalbull Central location for

all business

wwwsupplieramwaycom select Europe

bull Access to Supplier

Analytics

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1633

Amway Supplier Analytics

Features

bull Provides on-demand secureaccess to

bull Forecasts and open ordersbull Item information

bull Purchase history

bull Supplier performance

Availability

bull 247

bull Data current through prior day

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1733

Ada Michigan Headquarters

300 acres (121 hectares)

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1833

Ada Michigan Manufacturing

bull Cosmeticsbull 150 million unit capacity

bull Personal Care (shampoos soaps and lotions)

bull 75 million unit capacity

bull Home Care (cleaning powders and liquids)

bull Liquids 85 million unit capacity 1 million liters at any time

bull Powder patented process with capacity for 60 million units

bull 400000 unit capacity on seven assembly lines

bull Aerosolbull 85000 square feet (8000 m 2 ) with 33000 square foot

(3000 m 2 ) gas tank farm

bull Printingbull Nearly 200 million impressions annually

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 1933

Buena Park California Manufacturing

Tabletingbull Weigh Upbull Granulationbull Compression

bull CoatingInspectionbull Packaging

bull Powder Drink

bull Food Bar

bull Estimated capacitybull 10 billion tabletsbull 40 million food barsbull 100 million pouchesbull 10 million canisters

bull Products A-Z vitamins herbal supplements meal replacement and weightmanagement food bars powdered drinks and meal supplements

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2033

Guangzhou China Manufacturing

bull Nearly 180 products for Chinesemarket only

bull Nutritionbull Cosmeticsbull Home Care

bull cer ca ons

bull 5000+ employees

bull Named one of Ten Best Employers in China

bull Sponsorships NUTRILITEtrade was the official food supplement brand of theChinese Olympic Team for the 2000 and 2004 Olympic Games

bull Amway China Co Ltd has received nearly 500 honors and awards from theChinese government

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2133

2009 ABG Russia1 Central Warehouse4 Regional Service Centers

2007 ABG Hungary

5 fulfillment markets

2005 ABG Poland6 fulfillment markets

ABG Venlo14 fulfillment markets5 replenishment markets

ABG in Europe and Russia

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2233

Access Business Group Europe

bull European Central Warehousebull 26 countriesbull 13000 m2

bull 21000 pallet positionsbull Pick amp Pack operation

for 14 countries

bull Officebull Procurementbull Offices in The Netherlands United Kingdom Russia Germany

bull Supply Chain Planningbull European Technical Services (QA and TechReg)

bull Customer Relationsbull Operations amp Inventory Control

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2333

Our Business Lines

nutrition

beauty

durables

home care

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2433

Nutrition -

bull Nutrilite is the worldrsquos No 1 selling vitamins and dietarysupplements brand (based on 2010 sales)

bull Nutrilite is the only global vitamin and mineral brand to

grow harvest and process plants on its own certifiedorganic farms

bull Combines the best of science and the best of nature to

bull Top-selling NUTRILITE products includeDOUBLE Xreg VitaminMineralPhytonutrient

Daily Multivitamin and Multimineral

Concentrated Fruits and Vegetables

Protein PowderNutri ProteinVitamin C Plus

Kids Chewable MultivitaminMultimineral

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2533

Certified Organic Farms

Processing Operationsbull Concentrationbull Dehydrationbull Extractionbull Milling

Main Crops alfalfa citrus treeswatercress parsley acerolacherries echinacea mango

broccoli

Organic Farming organic practicespromote healthier plants andsoils by avoiding syntheticchemical pesticides herbicides

and fertilizers It results in plantsthat resist disease and insects

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2633

Beauty -

bull Artistry is among the worldrsquos top five largest-sellingpremium skincare brands

bull More than 250 products available in more than 50

countries generating more than US $1 billion in annualsales

bull At the forefront of technological developments incosmetics research and formulations

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2733

Beauty

BEAUTY CYCLEtrade

bull Approachable skincare products and color cosmetics

bull A symbiosis of naturersquos elements and results-driven personalbeauty solutions

bull Elemental themes address all skin types enveloped in liposomesTM

Inspired by the renewing power of the

elements beautycycletrade

bull Air ndash Rejuvenates aging skinbull Water ndash Quenches thirsty skin

bull Earth ndash Balances oily skin

bull Fire ndash Re-energizes all skin types

bull Good value at affordable pricing Something for everyone

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2833

Personal Care

bull SATINIQUEtrade salon quality hair care productsfeaturing the unique Ceramide Infusion Systemmdashrepairs strengthens and protects in one use

Beauty

bull BODY SERIEStrade family line of soapsdeodorants and lotions

bull GLISTERtrade brand oral care products

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 2933

Durables

eSPRINGtrade

bull First in-home water treatment system tocombine ultraviolet light technology with apatented multi-stage carbon-block filter

bull Destroys more than 9999 of waterbornedisease-causing bacteria and viruses indrinking water

ATMOSPHEREtrade Air Purifiers bull ec ve y removes up o o a r orne

particulates that are drawn through the systemiCOOKtrade AMWAY QUEENtrade Cookware

bull Premium-grade materials and precisionmanufacturing provide years of superb

cooking performance and durability

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 3033

Home Care

Three distinct brands

LOCtrade

bull Offers cleaning products for diverse jobsthroughout the house

trade

bull Laundry Care system guaranteed to provideextraordinary results - ranked No 1Detergent by a leading consumer magazinein Dec 2006

DISH DROPStrade

bull Offers powerful dishwashing performance

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 3133

Satisfaction Guaranteed

bull Our satisfaction guarantee ensures that if the customer or anIBO is not completely satisfied with the product it will be

exchanged or refunded No questions asked In fact Amwaytakes this obligation so seriously that the customer oftenreceives a replacement product before returning the first one

bull Our mission is to enhance distributorsrsquo credibility and supporttheir relationships with customers

bull Only companies with confidence in their products can offer and

honor such promises

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 3233

Amway Suppliershellip The Keys to Our Success

Our suppliers are critical to our achievement of customer satisfaction andgrowth objectives

bull Innovative products and services

bull Lowest Total Cost

bull Su l Chain Excellence

exceptional Qualityhellip

hellipdelivered On-Timehellip

hellipwith outstanding Customer Service hellip

8132019 Amway123

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Questions

8132019 Amway123

httpslidepdfcomreaderfullamway123 3333

Questions