Amway’s Daily Carton Processing Increases by 27% with New Material Handling System

Amway

System Overview:

For more information, visit bastiansolutions.com or call (800) 772-0464

Amway—a leading direct seller of nutrition, wellness, beauty, and home care products—needed to streamline operations and improve customer experience. The aging material handling system at the company’s California Regional Service Center was inefficient, causing errors and delaying fulfillment times.

Amway invested in a new material handling system from Bastian, which allowed the company to increase the number of daily cartons processed and improve customer service.

System Overview:

Amway

For more information, visit bastiansolutions.com or call (800) 772-0464

Business Challenges:• An aging material handling system and limited

automation made processes slow and increased

errors

• No way to track status of cartons in the system and

lack of inventory control

• Inefficient system that increased order fulfillment

time and reduced customer satisfaction

Key Technologies:• Warehouse control system

• Warehouse management system

• Automated document inserters(4)

• Pick to light

• Voice picking

• In-line weigh scales

• More than 4,000 feet of conveyor

• ZiPline zero pressure accumulation conveyor

• 3D Human Machine Interface

• Carton erectors

Results:• 27% increase in daily cartons processed

• Capacity to handle more than 12,000 cartons per

day

• Decreased customer wait times

• More flexibility and cross training of staff

• Streamlined, standardized processes

Amway’s Daily Carton Processing Increases by 27% with New Material Handling System