0 2 A N N UA L R E P O R T 2 0 1 5 - 1 6PA G E 01
SPORTS ICON VINCE LOMBARDI ONCE SAID, “PERFECTION IS NOT ATTAINABLE, BUT IF WE CHASE PERFECTION,
WE CAN CATCH EXCELLENCE.” That notion remains a driving force today in sports and business.
The history of success HCSC has enjoyed is built on an attitude of excellence, and that attitude is
embodied in each and every stakeholder of our business. It starts with our Core Values: Integrity, Passion,
Trust and Customer-Centric. Our employees have represented and continue to demonstrate these core
values every day in their work. These Core Values drive our decision-making, strategic planning process
and daily approach to the business. We believe it is how games are won and successful businesses thrive.
The healthcare industry continued to rapidly change this past year, and the HCSC team has worked
hard to keep pace by listening and responding to a growing and diversified client base. Since our incep-
tion 45 years ago, we have been able to do just that – evolve and adapt to meet the changing needs of
our customers. Originally serving 10 regional hospitals, we now accommodate more than 600 healthcare
organizations in the Mid-Atlantic region, with corporate revenues this past year reaching nearly $100 million.
We are pleased to report that the company continued to successfully execute on our long-term
strategic plan. Our Ambulatory Care Program, which was launched just two years ago, continued to
grow and expand throughout the Mid-Atlantic region, providing cost-effective solutions to a range
of outpatient settings. The first phase of the expansion project at our Allentown Laundry facility was
completed, and the updated textile processing facility, once finished, will better position HCSC to meet
the ever-changing needs of our customers. Meanwhile, Miller-Keystone Blood Center continued to fulfill
its mission by ensuring the continuous flow and safety of blood products to the region’s hospitals and
patients that it serves. This past year, the Miller-Keystone service area expanded west as we began
serving the Penn State Hershey Medical Center.
As we head into the new fiscal year, the Allentown Laundry facility will be completed and provide
much-needed capacity as we welcome both Cedarbrook Nursing Home and the Reading Health System,
both of which recently committed to long-term agreements.
Once again this year, HCSC has supported a robust commitment to education in the community that
included the presentation of scholarships to 33 well-deserving regional high school students, as well as
education-based grants to numerous regional nonprofit organizations – including the Allentown Rescue
Mission, Cancer Support Community of the Lehigh Valley, Fund to Benefit Children & Youth, The Hillside
School, Lehigh Valley Children’s Centers, LifePath, Mercy Center for Special Learning, Project Child and
the Second Harvest Food Bank.
To draw upon the words of the late Vince Lombardi once again, “Individual commitment to a group
effort – that is what makes a team work, a company work, a society work, a civilization work.” That same
teamwork has been and will continue to be the hallmark of HCSC. Our continued success is a direct
result of the dedication of our employees, commitment of our healthcare customers, leadership of our
Boards of Directors and support of so many in our community. This group effort enables HCSC to deliver
high-quality, value-based products and services that save lives and enhance the patient experience of
those receiving care in our community.
PETER J. CASTAGNA JR.
President-CEO
JOHN HANEY, FACHE
Chairman of the Board
A LETTER FROM THE PRESIDENT AND CHAIRMAN“ Individual commitment to a group effort –
that is what makes a team work, a company work,
a society work, a civilization work.” — VINCE LOMBARDI
02 A N N UA L R E P O R T 2 0 1 5 - 1 6
“Excellence is the gradual result of always striving
to do better.” — PAT RILEY
New promotional materials and a catalog were also
created this year to further develop and enhance our
sales presence in this competitive market.
The first phase of our 21,000-square-foot expansion
project in Allentown was completed in April, which
included construction, land modification and legacy
equipment removal followed by the delivery and instal-
lation of new state-of-the-art sorting tunnel
washing systems and drying equipment. To
accommodate the second phase of the project,
volume transfers from our Allentown facility
were completed while the old building was
upgraded and retooled. The new finishing
equipment and clean-side monorail installation
was completed in September, enabling the
operation to expand capacity by 40% while significantly
lowering operating costs.
Supporting a clean environment also remains a main
focus for the organization, as our laundry plants
recycled 529,405 pounds of plastic, 85,242 pounds of
cardboard and 2,556 pounds of paper this fiscal year.
Continued operational and cost-management
While we recognize the importance of keeping pace
in a competitive world, we also take pride in having a
reputation for delivering high-quality products and cost-
efficient solutions combined with exemplary customer
care. Our success is evident as eight agreements totaling
168 existing accounts were renewed this past year.
As our hospital customers have continued to evolve
and expand in the rapidly changing healthcare
market, we have redirected our Strategic
Plan to “follow the patient” into new care
settings. Our Ambulatory Care Service divi-
sion, which was launched only two years
ago, added another 195 new facilities during
the fiscal year as the business has now
grown to include more than 475 outpa-
tient centers with the addition of a seventh delivery
route. The service boasts more efficient delivery
methods, emphasizes personalized inventory control
and cost-management services, while leveraging the
considerable resources of the HCSC-Linen Services
division. We are now able to connect our
comprehensive linen rental programs
to every site where care is delivered.
An Attitude of
HEALTHCARE LINEN SERVICES
HCSC COOPERATIVE
For more than 45 years, HCSC Linen Services staff has focused on a
common goal: uncompromised service to our customers.
CONTINUED
PA G E 0504 A N N UA L R E P O R T 2 0 1 5 - 1 6
initiatives, combined with ongoing efforts to
combat linen loss, were successful in keeping pro-
duction expenses low.
On the energy front, crude oil prices continued
to rise during the year, which is a trend that is
expected to continue into 2017. Reductions that
we have seen in the cost of diesel fuel and gasoline
are projected to continue to decline during the first
half of the new year, while electricity prices are
expected to rise.
In July, the average price of cotton reached 81
cents a pound, an increase of 23% since March, rep-
resenting the highest level in more than two years,
and we anticipate that trend to continue. During
the past fiscal year, lower linen pricing was achieved
through competitive bidding and receiving containers
of the product. The reduced pricing was used to
enhance several of our linen items, including knits,
blankets, sheets and thermals.
There were several technology investments that
were made in the business this year that we antic-
ipate will improve our ability to provide better
service and effectively manage our costs. Updates
to our website and portal were also completed,
enabling our customers to access vital usage and
inventory management reports more conveniently.
In addition, we began piloting the use of radio-
frequency ID (RFID) chips in our delivery carts
that will ultimately help to track excessive linen
losses at the account level.
Product enhancements over the past year
included a full conversion to an envelope-style
knit contour to fit more hospital mattress styles.
We also increased the weight of our bath blan-
kets, bed sheets, draw sheets and pillowcases to
increase patient satisfaction and overall strength
in order to reduce mending repairs. Our current
product line of more than 400 items represents
the highest linen quality available in healthcare.
Through ongoing customer satisfaction surveys
and the work of our service teams, we constantly
assess our customers’ needs in order to evolve
our product offerings and to ensure that HCSC
remains as their supplier of choice.
TOTAL PARTICIPANTS: 742
ALLENTOWN ACCOUNTS: 38
KINGSTON ACCOUNTS: 72
ASBURY PARK ACCOUNTS: 32
DELAWARE VALLEY ACCOUNTS: 50
BALTIMORE ACCOUNTS: 33
TOTAL BEDS: 25,064
TOTAL CLEAN POUNDS SHIPPED: 101,809,334
KEEPING PACE I N A COM P E TITI V E WO R L D
An Attitude of
“REMEMBER THIS. HOLD ON TO THIS.
This is the only perfection there is, the perfection of helping others. This is the only thing we can do that has any lasting meaning.
THIS IS WHY WE’RE HERE.” — ANDRE AGASSI
YE
AR-
END
NO
TES
JU
NE
30
, 2
01
6
TOTAL NUMBER OF LINEN SERVICE
PARTICIPANTS
+38%
AMBULATORY CARE
PARTICIPANTS
+44%
CONTI NUED FROM PREVIOUS PAGE
HEALTHCARE LINEN SERVICES
MILLER-KEYSTONE BLOOD CENTER
and every one of our employees, including our
recruitment and collection staff, laboratory
and delivery professionals and volunteers who
support operations at our four regional donor
centers, five satellite locations and on more
than 1,500 blood drives annually, are dedi-
cated to sustaining our Mission. Regulatory
highlights of the past year included a rigorous
FDA inspection as we also prepared for the
American Association of Blood Banks (AABB)’s
mandated changes for new donor policies and
eligibility requirements and new regulations
regarding the ZIKA virus. These modifications
included the preparation for a new ZIKA test
and surveying our donors on travel to ZIKA-
endemic areas.
Enhancing the donor experience remained
a key priority of our strategic plan as we
implemented several new programs this year
to better serve our loyal and committed donor
community. Thanks to Service Electric and
PenTeleData, our new iTables, complete with a
PC tablet and work space, were piloted at our
Bethlehem Donor Center. Since platelet, double
red cell and plasma apheresis donation can
take up to two hours, the iTables will enable
our donors to have the flexibility to watch a
movie, check email or surf the Internet.
This past year, we continued as the exclu-
sive blood provider to 21 hospitals in Eastern
Pennsylvania and Western New Jersey. In
December, we were pleased to add the Penn
State Milton S. Hershey Medical Center to our
blood services program, expanding our service
region into Central Pennsylvania.
For more than 45 years, MKBC has been
recognized as one of the nation’s most highly
regarded and experienced blood centers. We
are proud of our long track record of Food &
Drug Administration (FDA) compliance, com-
mitted to quality and service excellence. Each
The Mission of Miller-Keystone Blood Center (MKBC) is to ensure
a continuous and safe supply of blood products and services
to the community that we serve.
During the Fall, we launched our “Lifesavers
Rewards” Donor Store, awarding donor points
for each contribution made that can be
redeemed at the Rewards store for a variety
of items, including T-shirts, hats, sweaters or
coffee mugs. Points can also be contributed
to the Blood Center’s scholarship program
that supports local High School students each
year. Finally, we also launched a Rewards store
for Coordinators this Spring to recognize and
reward the important role they serve as our
Blood Drive sponsors and chairpersons.
We also announced our “Platelet Weekend
Warriors Club” and “Universal O-Negative
Heroes Club” that will allow us to recruit plate-
let collections on weekends when they are
most needed and to increase the collections
from O-negative donors who possess the uni-
versal red blood cell type. These two programs
also enable us to educate our donor base on
the importance of the timing of donations to
ensure we are able to meet the daily require-
ments of the hospitals that we serve.
Renovations were completed at our Beth-
lehem Donor Center including new furniture,
flooring and wall preparation. The redesigned
layout includes artwork on display from a
regional photographer and a setting that allows
donors to complete their iScreen on-line appli-
cation in a more comfortable environment.
This fiscal year also marked the launch of
an exciting campaign called “Celebrate Hope.”
The new program will enable us to unite local
transfusion recipients with the blood donors
who helped to save their lives. Our first suc-
cessful donor-recipient reunion was held in
Reading, and several are in the planning stages
for the coming year.
In October, MKBC was proud to partner with
two other regional blood centers to co-host the
America’s Blood Centers (ABC) Annual Meeting
in Philadelphia. Comprised of more than 50
not-for-profit community-based blood centers
supplying over 56% of the nation’s blood
products and services, ABC provides important
advocacy and training programs to its members.
We are extremely fortunate to have excep-
tional and wide-ranging support by so many
organizations and business partners here
in our community. Our annual summerlong
Heroes Blood Drive Challenge competition
among regional fire, police and EMS personnel
gave our summer community blood supply
a much-needed boost. We also conducted a
24-hour blood event in addition to other
special drives throughout the year, spon-
sored by sports and media partners, including
Adams Outdoor, Cumulus Media, iHeart Media,
Lehigh Valley Phantoms, Lehigh Valley IronPigs,
Pottsville Broadcasting Company, RCN, Reading
Phillies, Reading Royals, Viamedia, WEEU and
WFMZ. Increased donor engagement via our
website and social media applications, com-
bined with text messaging options, improved
our reach and ability to communicate with our
existing donor base while also assisting in con-
necting the next generation of donors.
PA G E 07
CONTINUED
A COMMON GOAL LOCAL LEADER
PRESENTATIONS
+54%SCHOLARSHIP
PRESENTATIONS
+27%
CRUISE ABOARD THE LIFELINE
SPONSORSHIP
+23%
HCSC BLOOD CENTER
PA G E 0908 A N N UA L R E P O R T 2 0 1 5 - 1 6
wonderful entertainment and exciting live
and silent auctions.
The future of MKBC will be served by
the next generation of donors and leaders
in our community. Our scholarship program
remains as an important investment and
commitment to our youth. This year we were
honored to rename our Student Volunteer
Scholarship as the “Ralph (Bill) & Jacquelyn
Younger Student Volunteer Scholarship,” in
recognition of two of our most dedicated
service volunteers, and this scholarship was
given to a worthy high school volunteer in
June. In addition, awards were presented
for our annual High School Video Contest
and the Blood Donor Recruitment Scholarship
program. In all, awards were presented to
33 well-deserving high school seniors in
recognition of their outstanding scholastic
achievements and volunteerism.
MKBC LOCAL LEADERS2015Air Products
Amazon.com
Career Institute of Technology
Daniel Boone High School
East Penn Manufacturing
Kutztown University
Lehigh University
Mister HotShine
Palmerton Community
Penn State Berks Campus
Reading Health System
Schneider Electric
Spring Ridge Corporate
Building at One
Meridian Boulevard
Twin Valley High School
West Chester University
TOTAL HOSPITALS SERVED: 21
TOTAL COMMUNITY DONORS REGISTERED: 81,524
TOTAL WHOLE BLOOD DONATIONS: 58,793
TOTAL AUTOMATED COLLECTION DONATIONS: 21,860
TOTAL SPECIAL COLLECTION DONATIONS: 780
TOTAL FIRST-TIME DONORS: 10,029
TOTAL TRANSFUSABLE BLOOD PRODUCTS PREPARED: 106,821
TOTAL BLOODMOBILE DRIVES: 1,787
TOTAL VOLUNTEER HOURS: 18,858 YE
AR-
END
NO
TES
JU
NE
30
, 2
01
6
HCSC-LINEN SERVICESLINEN COORDINATOR & STANDARDIZATION COMMITTEEAnne Marie York, Chairperson, Doylestown Hospital
Kathy Flynn Kindred Hospital – South Philadelphia
Jonathan Curtis Kindred Hospital Philadelphia – Havertown
Jennifer Rose Lancaster Rehab Hospital
Willard Mest Lehigh Valley Health Network
Gina Champion Lock Haven Hospital
Garrett Bond Lourdes Medical Center of Burlington County
Keith McNally Magee Rehabilitation Hospital
James Gibbons Malvern Institute
James Piper Memorial Hospital of Salem County, The
Kenneth Grant Memorial Hospital (York)
Fran McCarthy Mercy Fitzgerald Hospital
Joseph Short Mercy Hospital of Philadelphia
Dave Hanos Monmouth Medical Center
Deborah Visconi Morristown Medical Center
Joseph McCullon Moses Taylor Hospital
Gina Fafard Mosser Nursing Home
Bruce Schaffer Nazareth Hospital
Bahdan Moczula Newark Beth Israel Medical Center
John Sousa Newton Medical Center
Anthony Dominick Our Lady of Lourdes Medical Center
Iris Verdi Overlook Medical Center
Mike Herrick Phoenixville Hospital
Sandra Sames Pocono Medical Center
Matt Shelak Pottstown Memorial Medical Center
Catherine Hall Regional Hospital of Scranton
Barry Isbert Robert Wood Johnson – Hamilton
John Fulton Robert Wood Johnson Univ. Hosp. – New Brunswick
Danielle Damion Robert Wood Johnson Univ. Hosp. @ Rahway
Jaime Paredes Robert Wood Johnson Univ. Hosp. – Somerset
Steve Armitage Sacred Heart Hospital
Ken Jones Saint Barnabas Medical Center
Debra O’Brien Saint Clare’s Health Services – Denville, Dover
Peggy Babcock Saint Clare’s Hospital – Sussex
Tracy Fisher St. Francis Hospital (Wilmington)
Rich Consolo St. Joseph Medical Center (Reading)
John Watson St. Luke’s Hospital – Allentown Campus
Heather Olivetti St. Luke’s Hospital – Anderson Campus
Steve Lynch St. Luke’s Hospital – Miners Campus
Steve Lynch St. Luke’s Hospital – Quakertown Campus
Johna Pierson St. Luke’s Hospital – Warren Campus
Dawn Weaver St. Luke’s University Hospital
Keenan Hite St. Mary Medical Center
David Steele Schuylkill Medical Center (E Norwegian St – Pottsville)
Paul Tolerico Schuylkill Medical Center (S Jackson St – Pottsville)
Jeannette Stanard Shriners Hospital for Children
Bryon Henry Springfield Hospital
Pedro Padilla Sunbury Community Hospital
Nancy Ross Sunrise House
Steve Lockhard Taylor Hospital
Angela Cook Tyler Memorial Hospital
Michelle Miller Wayne Memorial Hospital
Charles Altemose WellSpan Health – Gettysburg Hospital
Morris Layton WellSpan Health – York Hospital
Reed Mook WellSpan Surgery & Rehabilitation Hospital
Keith Hawley Wesley Enhanced Living – Health Center
Lisa Papp West Hudson Post-Acute Care Center – Belgrove
Tim Dunn WVHCS – Wilkes-Barre General Hospital
Jeff Rolen Abington Health Lansdale Hospital Ramon Soloman Alaris Health at West OrangeBrennie Salerno AtlantiCare Regional Medical Center – City Div.Brennie Salerno AtlantiCare Regional Medical Center – Mainland Div.Brigitte Buie Bacharach Rehabilitation HospitalDarrell Seward Barnabas Health Behavioral Health CenterCassandra Skiba Barnes-Kasson HospitalJohn Stoker Berwick Hospital CenterDoreen Larizzio Blue Mountain H. S. – Gnaden Huetten Memorial HospitalGenevieve Laubach Blue Mountain H. S. – Palmerton HospitalVincent Digiacomo Bon Secours Community HospitalSusan Worden Bon Secours Community HospitalMichael Heckman Brandywine HospitalDavid Stoudt Carlisle Regional Medical CenterDanielle Van Wert CentraState Medical CenterKathryne Giovannini Chestnut Hill HospitalKevin Rosenthal Children’s National Medical CenterRudy Daley Children’s Specialized Hospital – MountainsideJeanette Golden Children’s Specialized Hospital – OceanJoseph Scala Chilton Medical CenterKenneth Benson Clara Maass Medical CenterRob Dietrick Community Medical Center (NJ)Joseph Hickman Crozer – Chester Medical CenterRenate Rickard Deborah Heart and Lung CenterEffie Baxter Delaware County Memorial HospitalCathy Esterly Eastern Regional Medical Center (CTC of Amer.)Frank Groller Easton HospitalTom Lonzinski Endless Mountain Health SystemDave Watson Fairmount Behavioral Health CenterPaula Lawson Fellowship Manor / Fellowship TerraceGavin Wasylak First Hospital Wyoming ValleyVance Barto Friends HospitalTony Calabro Geisinger – Bloomsburg Hospital Paul Prendergast Geisinger – Community Medical Center (Scranton)Rose Ernest Geisinger Health SystemGina Cicio Geisinger Health System – MarworthCarl Angellela Geisinger Health System – Wyoming Valley Med. Ctr.Diane Kline Geisinger Lewistown HospitalIsaac Fisher Geisinger – Shamokin Area Community HospitalJoe Goyne Geisinger South – Wilkes-BarreDan Golliday Glen MeadowsSean McManus Good Samaritan Hospital (Suffern)Felicia Heller Good Shepherd HomeCraig Short Good Shepherd Penn PartnersBlanca Caceres Good Shepherd Rehab Center of BethlehemRiccardo Cintado Grand View HospitalDiane Riggs Hackettstown Regional Medical CenterJohn McDonough Hampton Behavioral Health CenterMike Fitchet Hanover HospitalJean Parsons HealthSouth Rehab – Toms RiverMichael Jahoda HealthSouth Rehab. Hospital – Tinton FallsTommy Morris Holy Cross Germantown HospitalDavid Mills Holy Cross HospitalLinda Lawrence Holy Spirit HospitalDanny Lawrence HSC Pediatric Center, TheDon Reed Kessler Institute for Rehab – NorthJose Diaz Kessler Institute for Rehab – WestMike Mobley Kessler Rehab Hospital – ChesterTina Barksdale Keystone CenterKevin Flanagan Kimball Medical CenterKathy Brown Kindred Hospital of Philadelphia
Our Local Leaders program once again
recognized community businesses, schools
and other organizations that sponsor highly
successful blood drives throughout the year.
Each of these exceptional community orga-
nizations was presented with a plaque
commemorating their performance and was
featured in our Community Connection
newsletter, on our website and through
social media, acknowledging their ongoing
commitment to the health and welfare of
our community.
For the second consecutive year, the Blood
Center was also recognized as “Best Annual
Charity or Social Event” by Lehigh Valley
Style magazine for our annual “Cruise
Aboard the LifeLine” signature fundraiser.
Our 2016 “Cruise to Mardi Gras,” chaired
by Tony DaRe, President and CEO of BSI
Corporate Benefits, and coordinated by
our very dedicated Cruise committee, was
attended by more than 400 individuals who
enjoyed an evening of fabulous cuisine,
CONTI NUED FROM PREVIOUS PAGE
MILLER-KEYSTONE BLOOD CENTER
JULY 2015-JUN E 2016
C O M M I T T E E S
10 A N N UA L R E P O R T 2 0 1 5 - 1 6PA G E 11
MILLER-KEYSTONE BLOOD CENTER MEDICAL ADVISORY COMMITTEEJames Chiadis, M.D. , Chairman, Sacred Heart Hospital
HOSPITAL CENTRAL SERVICES, INC. John Haney, FACHE, Chairman, VP, Practice Management, Pottstown Memorial Medical Center
“Talent wins games, but teamwork and
intelligence win championships.”
– MICHAEL JORDAN
Richard Bindie, M.D. Schuylkill Medical Center-South
John Brennan, M.D. Blue Mountain Health System
Bala Carver, M.D. Lehigh Valley Health Network
Christopher Chapman, M.D. St. Luke’s University Health Network – Warren
Peter Christ, M.D. Penn State Health – St. Joseph
Craig Dise, M.D. Hunterdon Medical Center
Kalmen Feinberg, M.D. St. Luke’s University Health Network –
Miners Memorial
Mark Filstein, M.D. Reading Health System
Melissa George, D.O. Penn State Hershey Medical Center
Irwin Hollander, M.D. Grand View Health
Atef Labeeb, M.D. St. Luke’s University
Health Network – Quakertown
Jun Li, M.D. Hackettstown Regional Medical Center
Emily Miller, M.D. St. Luke’s University
Health Network – Anderson
Jeffrey Null, M.D. Lehigh Valley Health Network – Hazleton
John Russo, M.D. Schuylkill Medical Center-East
Sharon Steinman, M.D. St. Luke’s University
Health Network – Allentown
Steven Tellschow, M.D. St. Luke’s University
Health Network – Bethlehem
BLOOD BANK SUPERVISORS COMMITTEESusan Amundsen Lehigh Valley Health Network – Hazleton
Peggy Ashworth, MT (ASCP) Hackettstown Regional Medical Center
Patricia Babcock St. Luke’s University Health Network – Warren
Kevin Cochrane, MS, MT (ASCP) SBB St. Luke’s University Health Network –
Bethlehem
Donna Cole Hunterdon Medical Center
Tina Doyle Schuylkill Health System-East
Ronald Feltenberger St. Luke’s University Health Network –
Miners Memorial
Barbara Festa, MT (ASCP) St. Luke’s University Health Network – Anderson
Denise Fitzgerald St. Luke’s University Health Network –
Quakertown
Beth Frey, MT (ASCP) Reading Health System
Barbara Giannini Grand View Health
Pat Gidosh, MT (ASCP) Sacred Heart Hospital
Lucile Hough Blue Mountain Health System – Gnaden Huetten
Tae Kim, MT Lehigh Valley Health Network
Marie Koehler, MT (ASCP) St. Luke’s University Health Network – Anderson
Michel Lloyd, MT (ASCP) SBB St. Luke’s University Health Network – Bethlehem
PollyAnn Maduro, MT (ASCP) Lehigh Valley Health Network – Hazleton
Daniela Newcomer St. Luke’s University Health Network – Allentown
Jennifer Reedy, MLS (ASCP) Schuylkill Health System
Janette Saproni Blue Mountain Health System – Palmerton
Tricia Vaughan, SBB (ASCP) Penn State Health – St. Joseph
Adrienne Verbilla Schuylkill Health System – South
DEVELOPMENT COMMITTEE
Everitt F. Binns, Ph.D. , Chairman, Grand View Health
Megan A. Beste Taggart Associates
Eric Blew, LUTCF Arbor Insurance Group, Inc.
Janet Busse Miller-Keystone Blood Center
Jessica Kuc Miller-Keystone Blood Center
Michael McShane Miller-Keystone Blood Center
Todd Quann Lehigh Valley International Airport
Dan Walsh Viamedia
CRUISE ABOARD THE LIFELINE COMMITTEETony DaRe , Honorary Captain, BSI Corporate Benefits, LLC
Paula Bonstein Lehigh Valley International Airport
Chuck Bostick Jr. Multi-Tech Construction, Inc.
Paula Buchvalt Air Products
Janet Busse Miller-Keystone Blood Center
DJ Cleaver The Morning Call
Marie Clemens Hospital Central Services, Inc.
Mary Diehl The Morning Call (retired)
Kerianne Geist BSI Corporate Benefits, LLC
Shelly Harkins Computer Management and
Marketing Associates, Inc.
Kathleen Heckman Miller-Keystone Blood Center
Kim Hellwig RCN
Heather Kowatch Capital BlueCross
Jessica Kuc Miller-Keystone Blood Center
Carol Machain Guardian Life Insurance
Co. of America
Michael McShane Miller-Keystone Blood Center
Shirley Miller Air Products (retired)
George & Linda Nabb Dream Events
Naomi Pratt Miller-Keystone Blood Center
Dan Walsh Viamedia
Jeff Warren Gilmore & Associates, Inc.
Lawrence T. Johnson, Vice ChairmanSenior Vice President
Univest Bank & Trust Co.
William Lonardo, SecretaryCommunications Consultant
Peter J. Castagna Jr. President & CEO
HCS, Inc. & Affiliates
Mike AlbarellPresident
Albarell Electric
Everitt F. Binns, Ph.D.Director, EMS & Transport
Grand View Health
Geoffrey B. Borda, CPA, CVAShareholder, Abraham, Borda, Corvino, Butz, LaValva & Co.
Frank DiBiaso *Retired Chief Financial OfficerBlue Mountain Health System
J. Mark HorneSenior Vice President & Chief Operating OfficerGrand View Health
Cathy JaindlVice PresidentJaindl Turkey Farms
James KlunkPresidentKlunk & Millan Advertising
William MasonRetiredConcannon, Miller & Co.
Terry PurcellVice President, Ambulatory and Support ServicesBlue Mountain Health System
Mykola J. Salata, R.Ph.PresidentYeager’s Pharmacy
Richard ShurgallaFaculty and Director of Professional
Development Penn State University
* In Memoriam
Stephen Albanese, Vice ChairmanDirector, Strategic Sourcing
Atlantic Health System
Deborah Templeton, R.Ph., SecretaryChief, Care Support Services
Geisinger Health System
Peter J. Castagna Jr. President & CEO
HCS, Inc. & Affiliates
Kevin HinesAssociate VP, Network Materials
Management
St. Luke’s University Health Network –
Miners Memorial
John KristelPresident & CEO
Good Shepherd Rehabilitation Network
William MatthewsVice President, Supply Chain
Lehigh Valley Health Network
Scott MengleVice President
Penn State Health – St. Joseph
Jonathan PumphreyChief Supply Chain Officer
WellSpan Health System
Anne Marie YorkSPD Manager
Doylestown Hospital
William Lonardo, Vice ChairmanCommunications Consultant
Frank DiBiaso, Secretary * Retired, Chief Financial OfficerBlue Mountain Health System
Peter J. Castagna Jr. President & CEOHCS, Inc. & Affiliates
Lawrence T. JohnsonSenior Vice PresidentUnivest Bank & Trust Co.
HOSPITAL CENTRAL SERVICES COOPERATIVE, INC. J. Mark Horne, FACHE, Senior Vice President & Chief Operating Officer, Grand View Health
HCSC ENTERPRISES, INC. Everitt F. Binns, Ph.D. , Chairman, Director, EMS/Transport Services, Grand View Health
J. Michael Lee, DBA, LFACHERetired, President-CEOHCS, Inc. & Affiliates
David ShannonRetired, Chief Executive OfficerMarlton Rehabilitation Hospital
* In Memoriam
JULY 2015-JUN E 2016
B OA R D S O F D I R E C TO R S
JULY 2015-JUN E 2016
C O M M I T T E E S
12 A N N UA L R E P O R T 2 0 1 5 - 1 6
John Haney, FACHE, Vice ChairmanVP, Practice ManagementPottstown Memorial Medical Center
Everitt F. Binns, Ph.D., SecretaryDirector, EMS & TransportGrand View Health
Peter J. Castagna Jr. President & CEOHCS, Inc. & Affiliates
James AndersonPartnerCampbell, Rappold & Yurasits LLP
Robert Begliomini, BS, Pharm.D. MBA, FASHPVice President, OperationsLehigh Valley Health Network
Joseph Bubba, Esq.Managing PartnerFitzpatrick Lentz & Bubba, P.C.
James Chiadis, M.D.Medical Director, Blood BankSacred Heart Hospital
Ronald E. Domen, M.D.Medical Director, Histocompatability LabPenn State Milton S. Hershey Medical Center
Walter EversonPresident-CEOZee Medical Service Co.
Douglas A. MichelsPresident & CEOOrasure Technologies, Inc.
P. Michael PaulsenVice President, Operations HCS Cooperative, Inc.
D. Kip Kuttner, D.O.Vice President/ Medical Director Miller-Keystone Blood Center
Daniel J. MarcanteVice President & Chief Operating Officer HCS Cooperative, Inc.
William N. MoyerVice President, Marketing & Service HCS Cooperative, Inc.
Peter J. Castagna Jr. President & CEO
Janet A. Busse, BS, MT (ASCP) SBB, MS QASenior Vice President & Chief Operating Officer Miller-Keystone Blood Center
Mark G. Angeny Vice President, Human Resources HCSC Enterprises, Inc.
MANAGEMENT STAFFIN ALPHABETICAL ORDER
John WillsonVice President, Fiscal Services Miller-Keystone Blood Center
Stephen A. GergarVice President, Finance & Chief Financial OfficerHCSC Enterprises, Inc.
“Excellence is not a skill. It is an attitude.”
— RALPH MARSTON
MILLER-KEYSTONE BLOOD CENTERRocco DelVecchio, Chairman, President, Lafayette Ambassador Bank
An Attitude of
JULY 2015-JUN E 2016
B OA R D S O F D I R E C TO R S
For information about Hospital Central Services, Inc. or any of its affiliates, call 610.791.2222 or 1.800.444.HCSC (4272) or visit our website at www.hcsc.org.
HCSC-LINEN SERVICES2171 28th St. SW Allentown, PA 18103 Rear, 310 Market St. Kingston, PA 18704 1005 Memorial Dr. Asbury Park, NJ 07712 2224 Broadway Camden, NJ 08104
3001 Cowan Ave. Baltimore, MD 21223
HCSC-AMBULATORY CARE DIVISION2171 28th St. SWAllentown, PA 18103
HCSC-BLOOD CENTER
MILLER-KEYSTONE
BLOOD CENTER
1465 Valley Center Pkwy.
Bethlehem, PA 18017
1255 S. Cedar Crest Blvd.
Allentown, PA 18103
Chrin Commons Building
2925 William Penn Hwy.
Easton, PA 18045
2745A Leiscz’s Bridge Rd.
Reading, PA 19605
HCSC-GROUP PURCHASING
2171 28th St. SW
Allentown, PA 18103
H O S P I T A L C E N T R A L S E R V I C E S , I N C .
CORPORATE OFFICES 2171 28th St. SW, Allentown, PA 18103