An Overview of the Technology Rollout Systemof Methodologies for National Rollouts &

International Multi-location Projects

© Concert Technologies

Technology Rollout SystemTechnology Rollout System

Part 1Part 1 Part 2Part 2 Part 3Part 3 Part 4Part 4

ProcessStructure

ProcessStructure

InternalResources

InternalResources PartnershipsPartnershipsRollout

Services Model

RolloutServices Model

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Technology Rollout Information

• Technology Rollout

• Technology Rollout Company

• Technology-Solution-System Relationship

• Technology Rollout Categories

• 4 Parts of the Technology Rollout System

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Technology Rollout Definitions

• Technology Rollout– Consists of (a) multiple sites (b) requiring

technology services (c) implemented by onsite field technicians.

– Initiative to perform the same process across dozens, hundreds, or thousands of geographic locations over a defined period of time.

• Technology Rollout Company– Core business is Multi-Site, Multi-Service, Multi-

Technology Rollouts on a Nationwide (& Global) Scale

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Technology – Solution – SystemRelationship

TechnologyTechnology SolutionSolution System(Implementation)

System(Implementation)

Manufacturer/Developer

Manufacturer/Developer

DefineRequirements

DefineRequirements

TechnologyRollout Company

TechnologyRollout Company

End User/Solution Provider

End User/Solution Provider

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Technology Rollout Categories

CategoryTimeframe

Per Site Location

11 Day or Less

(Short)

22-6 Days(Medium)

37+ Days(Long)

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Technology Rollout SystemTechnology Rollout System

Part 1Part 1 Part 2Part 2 Part 3Part 3 Part 4Part 4

ProcessStructure

ProcessStructure

InternalResources

InternalResources PartnershipsPartnershipsRollout

Services Model

RolloutServices Model

The Technology Rollout System

• Formalized processes and methodologies for efficiently deploying technology nationwide and globally.

• Designed to meet project requirements in an ever-changing technology industry.

• Comprised of four key parts.

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Technology Rollout SystemTechnology Rollout System

Part 1Part 1 Part 2Part 2 Part 3Part 3 Part 4Part 4

ProcessStructure

ProcessStructure

InternalResources

InternalResources PartnershipsPartnershipsRollout

Services Model

RolloutServices Model

DeploymentMethod

Rollout DeliveryTeam Configuration

TechnicianCommunication

Channel

The Technology Rollout System

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• Define the Technology Rollout Category for your project

• Determine if the technology rollout company utilizes a Technology Rollout System of Methodologies with 4 key parts

Summary

Technology Rollout SystemTechnology Rollout System

Part 1Part 1 Part 2Part 2 Part 3Part 3 Part 4Part 4

ProcessStructure

ProcessStructure

InternalResources

InternalResources PartnershipsPartnershipsRollout

Services Model

RolloutServices Model

Category 1 2 3

TimeframePer Site Location

1 Day or Less(Short)

2-6 Days(Medium)

7+ Days(Long)

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• For more videos about the Technology Rollout System of Methodologies and Nationwide & International Technology Rollouts:

– Visit www.concerttech.com

– Under the Resources tab, select Video Library

Additional Resources

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