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An Introduction to the Youth Career Initiative
(YCI)for hotel partners (property
level) self-managed programmes
Youth Career Initiative is a programme of the InternationalTourism Partnership, which is part of Business in the Community
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
The hotel industry is growing, particularly in developing countries.
75 million youth worldwide are unemployed.
Travel & tourism creates 1 in 11 jobs.
The Big Picture
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
The hotel industry’s global solution to youth unemployment.
Created by the industry for the industry.
Youth Career Initiative
Helps vulnerable young people including rehabilitated survivors of trafficking.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Engages the local community.
Enhances hotel’s reputation.
What’s in it for Hotels?
Builds a pipeline of talent.
“YCI is a valuable
programme for our hotels
to be a good corporate
citizen of their local
community and to make
a real difference in the
lives of the graduates
and their families.”
Inge HuijbrechtsVP Responsible Business
CARLSON-REZIDOR HOTEL GROUP
“We recognise the value
and the huge potential of
schemes such as the
YCI in helping to
leverage the industry’s
capacity to foster local
pools of talent among
disadvantaged
communities.”
Ian CarterPresident, Global Development, Architecture and Construction
HILTON WORLDWIDE
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Employee volunteerism / engagement opportunities.
Positive impact on staff motivation, productivity and retention.
What’s in it for Hotels?“When they arrive on the first
day, they barely look you in
the eye. But on the day of
their graduation, they are
speaking English, giving
speeches and interacting
with customers. It is a
magical transformation.”
Jorge BerrioDirector
SHERATON CONVENTION CENTRE PANAMA CITY
“Marriott core values are purely
reflected in our hotels’ YCI
program where the young people
go through the process of
transformation, they are given a
chance to change their lives for
better, they start to act with
integrity and see the importance
of caring about one’s team.”
Maryla KoralewskaDirector of Human Resources
WARSAW MARRIOTT HOTEL
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI students bring energy, enthusiasm and a fresh perspective.
What’s in it for Hotels?
YCI provides life changing results!
“By working with the
young people, we all
become great teachers.
We teach them to love a
brand, a job which is the
very foundation for their
future.”
Khien NguyenExecutive Sous Chef
INTERCONTINENTAL HANOI WESTLAKE
“The reality of life in their
communities is hard. To
see that these young
people want to do
differently and seek a
better future is very
inspiring.”
Miguel Bermejo Director of Human Resources
GRAND HYATT SÃO PAULO
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Quality assurance
Tools and resources
Programme oversight
Programme catalyst
Student selection
Training delivery
Identify, recruit & support students
Provides life-skills training to students
Our Partnership ModelSelf-Managed Programmes
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Staff time.
Leveraging existing resources.
Your Investment
Support to students.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Staff Time
Coordination
Senior Team: 1-2 hours
per month.
HR Team: 2 hours per week.
Hotel Staff: 1-2 hours per day.
Training
Ongoing training to students throughout the working week (in line with training schedule).
Can utilise existing hotel training.
To be agreed with non-profit.
Staff to act as teachers and mentors to students.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Using hotel training and development courses.
Training rooms.
Leveraging existing resources
Uniforms and duty meals.
In-house trainers and staff knowledge.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Commuting costs and/or access to company travel.
Insurance coverage.
Support to students
Student stipend (if applicable).
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Plan a 24-week training schedule utilising YCI tools and resources – 60% practical & 40% classroom.
Your Role
Provide classroom training (e.g. computer literacy, English lessons, career development).
Teach and mentor students.
Oversee programme and liaise with YCI regional coordinator and local non-profit partner.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Template practical training calendars provided.
Training Schedule
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Classroom Training
Sample curriculum and template classroom training calendar provided.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI Provides
Online resources.
Vetted local non-profit partner.
Reporting on impact data.
A cross-industry, cross-sector approach.
Regional point of contact at YCI.
Quality assurance.
Online student & graduate tracking system.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Non-Profit Partner Responsibilities
Promoting the programme to the target group (through direct engagement and referral partners.
Recruiting of eligible participants.
Monitoring the programme and supporting students.
Provision of life skills courses.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What Next…
A YCI team member will be in touch to arrange a phone call.
1
Hotel to confirm commitment, participation and investment.
2
YCI provides support in connecting the Hotel to one of our vetted non-profit partners.
3
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What Next…
Hotel and non-profit partner sign a partnership agreement.
4
Hotel and non-profit partner finalise the programme timetable.
5
Programme starts.6
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI Regional Contacts
Scott RobinsonYCI Partnerships and Operations [email protected]
London, United Kingdom
Priscila CostaYCI Regional Coordinator, Latin [email protected]
São Paulo, Brazil
Santosh BhuvadYCI Regional Coordinator,
Mumbai, India
Samron AdaneYCI Regional Coordinator
Middle East - [email protected]
Addis Ababa, Ethiopia
www.youthcareerinitiative.org