AnSROIanalysisintheSinzerso3ware
Taking the ‘Social Business Case foster family homes’ as an example
Overview1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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1.Background:SocialBusinessCasefosterfamilyhomes
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Inordertohelpfinancersoffosterfamilyhomesintheirdecisionmaking,andinordertoprovetheimportanceoffosterfamilyhomes,itwasimportanttogainmoreinsightintothesocialaddedvalueoffosterfamilyhomes.Whatarethesocialcostsandprofitsofafosterfamilyhome?WhichsocialproblemscanbepreventedlongtermbymeansoflongtermprofessionalparenMngofchildrenwithmulMpleandcomplexproblems?WhatistheamountofsavingsinrelaMontothemostobviousalternaMve,suchaslife-groupplacements?
2.SeCngupyourSROIprojectintheso3ware– overview
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2.SeCngupyourSROIprojectintheso3ware– Methodologystepsareleading
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2.SeCngupyourSROIprojectintheso3ware– addingastakeholder
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Stakeholdersforthiscaseare• Children• Biologicalfamily• Financer• Careproviders• Citycouncil• Referringparty• Fosterfamilyhome
parents
2.SeCngupyourSROIprojectintheso3ware–Stakeholdersoverview
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WhencreaMngatemplateorprojectyou’rese;ng• Thenumberofperiods• Themeasurement
frequency(yearly,half-yearlyetc.)
ThenumberofperiodscanbeadjustedlaterforprojectsThenextslidewillcoverthepopulaMonsizese;ngs
PopulaHon:totalnumberofinvolvedindividualsfor
thestakeholder‘Sample’
Ofindividualsinthestakeholdergroupforwhichdataisgathered
2.SeCngupyourSROIprojectintheso3ware–StakeholderpopulaHonorsample
Se;ngthepopulaMonsizeisusefulwhenyouareusingasampleofthestakeholdertogatherdatatobaseyouranalysison.GatheredaveragestakeholdervaluesfromthesamplecanbemulMpliedbythepopulaMonsizewhenneeded.
2.SeCngupyourSROIprojectintheso3ware– addinginputsforstakeholders
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Inputsareaddedperstakeholdercancanbe• Financialor• Non-financialThiscanbeusedasfilterduringanalysis
2.SeCngupyourSROIprojectintheso3ware– overviewofinputs
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Thetotalvalueforinputsiscalculatedaccordingto• QuanMty(summed
numberofyearsleAthatallthechildrenwillliveinthefamilyhome,unMltheyare18)
• Averagevalue(compensaMonperchildperyearbythefinancer)
2.SeCngupyourSROIprojectintheso3ware– overviewofacHviHes
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StakeholderacMviMesinthiscase
2.SeCngupyourSROIprojectintheso3ware– overviewofoutputs
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Stakeholderoutputsinthiscase.Theexampleliststhenumberofcontactmomentsbetweenthebiologicalparentsandthechildwhilethechildisstayinginthefosterfamilyhome
2.SeCngupyourSROIprojectintheso3ware– addingoutcomesforthestakeholders
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Outcomesareaddedperstakeholderandcanbe• Socialoutcomes• Economicoutcomes• Ecologicoutcomes
2.SeCngupyourSROIprojectintheso3ware– outcomesoverview
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Outcomesforthechildreninthisproject.Pro-socialnetworkisasocialoutcomeforchildreninthiscaseSocialsupportisanimportantprotecMngfactorinthelivesofchildrenandadults.ThisprotectsthemfromnegaMveinfluencesofproblemsandriskfactors
2.SeCngupyourSROIprojectintheso3ware– outcomesoverview
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Eenoutcomevoordefinancerinthiscase;prevenMngmoreexpensivecareisaneconomicoutcome
2.SeCngupyourSROIprojectintheso3ware–impactclaimoverview
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ThisisthepartoftheeffectwhichcanbecontributedtothefosterfamilyplacementToestablishthesepercentagesaquesMonnairehasbeenfilledoutby20experts.
2.SeCngupyourSROIprojectintheso3ware–indicatoroverview
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Indicatorshavebeenestablishedfortheoutcomes,whichenablesmeasuringthemForexamplethenumberofconfidantesatthemomentofouclowisanindicatorforthepro-socialnetworkoutcome
2.SeCngupyourSROIprojectintheso3ware–puCngavalueontheoutcomes,overview
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ForthevaluaMonsithasbeendecidedtoworkwithcost-pricerelatedmethodssolely.Thevaluesarebasedonproxies.ProxiesareesMmatesofvalueswhenanexactmeasure(value)isnotavailable.
2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prevenHonofmoreexpensivecare’
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ValuaMonofthisoutcomewasdoneusing• QuanMty(numberof
yearsthemoreexpensivecarehasbeenprevented)
• Value(costofthemoreexpensivecareperyear)
• DuraMonoftheeffect
• Impactclaim
Drop-offcanbeapplicableforeffectsthatlastmorethanoneperiod(year)Discountrateisappliedtovaluecreatedinfutureperiod(s)
2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prosocialnetwork’outcome
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Anexampleofaproxytovaluethesocialeffect‘pro-socialnetwork’.ThreeconfidantesforachildisthelowerlimitforthistooutcometobereachedTheimpactclaimhasbeenestablishedat32%andtheduraMonoftheeffectissetatthreeyears
2.SeCngupyourSROIprojectintheso3ware– addiHonalmetricsoverview
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YoumighthaveinformaMonyouwanttorecordorsurveywhichisnotdirectlyMedtoaspecificoutcomeforastakeholder.Forexamplethechild’sage.Youcanaddthemetricsforthistypeofdatainthe‘AddiMonalmetrics’buildingblock.Thiscanbeasinglescoreperperiodpermetric(ifnoindividualdataisusedfortheproject)orascoreperindividual.Thisdatacanthenbecollectedaspartofthesurvey.Dataispresentedasaverage,sumorperindividualinthedashboard&exports
Overview1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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3.Gatheringdata:usingindividualsand
surveys(opHonal)
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3.Gatheringdata:Usingindividualsandsurveys– When?
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• EvaluaMonofanearlierforecast(businesscase)• UseofthesametemplateformulMpleprojects:Whateffectsoccurinwhich
contexttowhichextent?Howaretheprojectsdifferentfromeachother?• WhenaveragesandassumpMonshaveahighlevelofuncertainty• ToacMvelyinvolvestakeholdersindefiningandmeasuringtheoutcomes
3.Gatheringdata:Usingindividualsandsurveys–How?
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• RepresentaMvesample:dataisextrapolatedtotheenMreeffectedpopulaMon(largerprojects)
• Fromthemostimportantstakeholder(s)dataforthecompletepopulaHoniscaptured;Indefosterfamilyhomedataforallchildreninahomewasgatheredwithasurvey(anaverageof4childrenperhome)
DataforthepopulaMonisesMmatedby
extrapolaMngdatafromthesample
RepresentaMve‘Sample’
CompletepopulaMonofthestakeholderis
involved
3.Gatheringdata:Usingindividualsandsurveys–How?
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• Surveyviae-mail– Respondentsreceivealinkandcanenterthesurveydata
online– ItispossibletosendsurveysformulMpleindividualstothe
samee-mailaddress;Inthisfosterfamilyhomeitwasthefosterparentwhoreceivedonesurveyperchild
• Surveyviapdf/print– Forstakeholderswithlesscomputerliteracy(elderly)orother
situaMonswheree-mailisnotavailable.Datawillbeenteredmanuallyatalaterstage
• ManuallyenteringthedataforeachindividualinthesoAware(withoutusingasurvey)
3.Gatheringdata:Usingindividualsandsurveys– Createasurvey
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CreaMngaquesMontovaluetheoutcome‘pro-socialnetwork’Howmanyconfidantesdoyouexpectthischildhaswhenhe/sheleavesthehomeattheageof18?Whentheansweris‘3ormore’thisquesMonwilladdtothevalueoftheoutcomesforchildren
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers
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TheanswerstothisquesMonwillbeavailableontheper-individuallevelThewaytoextrapolatethistotheper-stakeholderlevelisdefinedinthelink
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers
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Forthiscase,summingtheanswerswaschosen:DataforthecompletepopulaMonwasgathered,soaddingalltheMmesthiseffectoccurredwasusedforthevaluaMoncalculaMon.
DataforwholepopulaMonofastakeholderisgathered
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers–incaseasamplewasused
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Ifasampleofchildrenwasused,theaverageshouldbemulMpliedwiththestakeholdersize,perperiod.OntheleAishowthiswouldbesetinthatcase.
Steekproefn=4
Populatie n=20
3.Gatheringdata:Usingindividualsandsurveys– Addindividuals
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Individualsareaddedforeachstakeholdergroup
3.Gatheringdata:Usingindividualsandsurveys–Inviteindividualstocompletthesurvey
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IndividualsareselectedandanemailinviteissenttothemThetextoftheinvitaMonandit’sclosingdatecanbecustomizedwhenyousendouttheinvitaMons
3.Gatheringdata:Usingindividualsandsurveys– ParHcipantsanwerthesurvey
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3.Gatheringdata:Usingindividualsandsurveys–Review&acceptanswers
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Aloftheanswersthatarereceivedviaasurveyhavetobescreenedandacceptedbeforetheyarepartoftheanalysis.Thiscanbedone• percompletesurvey• perquesMons• peranswerOntheleAtheexampleof1surveybeingsubmimedfor‘Kind3’.Thesubmimedanswerwas‘3ormore’
3.Gatheringdata:Usingindividualsandsurveys–Per-individualviewofacceptedanswers
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AAeraccepMngtheansweritwillappearinthe‘per-individual’part.Andthe‘link’hasbeenapplied.Thevaluehasbeenaltered.(seenextslide)
3.Gatheringdata:Usingindividualsandsurveys–Valuehasbeenupdatedtomatchthenewdata
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Thelinkhasbeenapplied• DefiniMonofthelink:
Takethesumoftheindividualanswers
AndthecalculaMonhasbeenchanged,takingtheimpactclaimof31,68%andtheduraMonoftheoutcomeof3yearsaAerleavingthefosterfamilyhome.
Overzicht1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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4.Results:
Dashboardandexportfeatures
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4.Results:Dashboardandexportfeatures–Dashboardoverview
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Mostimportantonthedashboardoverview:• Totalinput• Totalvalue• TheSROIraMoSelectastakeholderheretoseetheinputversusvalueforthespecificstakeholderWithandSROIraMonof1.08,foreacheuroinvestedthereisareturnof1.08
4.Results:Dashboardandexportfeatures–Overviewsperbuildingblock&stakeholder
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Everybuildingblockhasit’sownsetofstandardchartsthatcanberefinedorfilteredIntheexamplethestakeholder‘Children’hasbeenselectedtoshowthevalueforalloutcomesforthisstakeholderforeachprojectperiod
4.Results:Dashboardandexportfeatures–Customcharts(addcharts)
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ThetypeofchartsneededisoAenveryspecifictothecontextoftheproject.Userscancreatetheirown‘customcharts’andaddthesetothedashboardand/orwordexport
4.Results:Dashboardandexportfeatures–Shareandre-usecharts
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Allchartsinthedashboardcanbedownloadedinavarietyofformats(includingjson/excel)
4.Results:Dashboardandexportfeatures–Downloadenexports
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Throughthetab‘export’resultscanbedownloadedas:• Word• Excel• Justtheexportof
surveyresults(excel)
4.Results:Dashboardandexportfeatures–Examplepagesfromthewordexport
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4.Results:Dashboardandexportfeatures–ExampleoftheExcelexport
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Overzicht1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulHpleprojects
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5.AggregateresultsfrommulHpleprojects
(communitylevelonly)
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Community‘Gezinshuizen’
Familyhometemplate
Gezinshuis.com
HomeB
HomeC
HomeA
Spirit!
HomeY
HomeZ
HomeX
ambiq
Home2
Home3
Home1
5.Aggregateresults-background
Sinzerprojectsarecreatedin‘accounts’.Inthisexampletheaccountsaretheprojectpartners.Customerswitha‘community’licensecancombineresultsfrommulMpleprojectsinmulMpleaccountsfor• AggregaMng
combineddata• Comareprojects
(‘benchmark’)
Projects that use the same template in a community can be aggregated at the community level
5.AggregateresultsfrommulHpleprojects– aggregaHonoverview
AAerselecMng2ormoreprojectsatthecommunitylevel,theaggregaMondashboardisshown• Studytheaggregated
resultforastakeholder
• Viewtotalresultforallprojectsorasingleproject
• Compareprojects
5.AggregateresultsfrommulHpleproject– aggregaHondetails
Inthebuildingblock‘valuaMon’forexamplehereisshownthevaluecreatedforthecitycouncilperoutcomebyallhomescombinedCustomchartscanalsobecreatedandaddedtothisdashboardlikeattheleveloftheproject(addchart)
5.AggregateresultsfrommulHpleprojects– aggregaHondetails
Shownhereforexampleisatotalvaluegeneratedbyeachprojectforthecitycouncil
Wanttoknowmore?Support, pricing & information on other frameworks
Onlinesources• Whatdoeslong-termresidenMalfostercareoffersociety?(English)
hmp://info.sinzer.org/social-return-on-investment-analysis-of-long-term-residenMal-foster-care(Dutchversion)hmp://info.sinzer.org/maatschappelijke-business-case-gezinshuizen
• OnlinehelpdeskoftheSinzersoAware
hmps://sinzer.zendesk.com/• Contactustoscheduleafreedemoofthetool
hmp://info.sinzer.org/free-demo-sinzer
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