FROM A PEER HELPING PLATFORM TO A VIRTUAL CONSULTANT

GroupMind

C O L L E C T . A G G R E G A T E . A D A P T .

Why is knowledge transfer hard?

People deal with the same issues and create similar solutions – all the time. Why don’t they use what others have invented?

There are three major boundaries:

There are two ways to kill a knowledge management platform: if it has too few or too much knowledge in it. It there is too few, no one will visit it. If there is too much, no one will find anything. The result is the same. The people whom it should help won’t use it.

GEOGRAPHIC DISTANCE

They don’t communicate because of the physical distance, so they don’t know they are struggling with similar issues.

TIME DIFFERENCE

They don’t communicate because one of them has left the company by the time the other arrives.

SOCIAL DISTANCE

They don’t communicate because t hey are so far away in the hier-archy or in profession, that they don’t know that the other might have solved a similar issue.

TOO MUCH KNOWLEDGETOO FEW

KNOWLEDGE

HOW TO KILL A KNOWLEDGE MANAGEMENT PLATFORM?

GroupMind integrates the potential of social connected-ness with the potentials of text mining with artificial intel-ligence, defeating both problems. It channels the building of the knowledge capital into three steps built on each other, but each is valuable on its own, too.

It’s all one tool!

With GroupMind your professionals will be:

GroupMind is a tool to transcend these boundaries.

GroupMind can be used for:

Motivated to share and ask each other practical stories with a gamified process;

faster knowledge transfer for new people in a position;

able to find similar stories of their present issues;

collecting and processing the knowledge capital of key knowledge areas.

connected through a corporate brain that can guide them through common knowl-edge based on the current question.

speed up problem solving by asking the collective wisdom of the company through artificial intelligence;

Q? A.

ADVANCED SEARCH ENGINE

Helps to find analogies to the questions of the users.

With GroupMind your professionals will be:

GroupMind integrates three layers of problem solving:

KNOWLEDGE CENTER

VIRTUAL CONSULTANT

Helps the users to browse through the knowledge by engaging them in a conversation.

A SOCIAL PLATFORM

Helps to gather questions and best practices through corporate games.

SOCIAL PLATFORMVIRTUAL CONSULTANT

ADVANCED SEARCH ENGINE

CREATE A NEW QUESTION

SYSTEM SENDS

NOTIFICATION TO PEERS

Ask peers from around the world

Engage in discussions

START A

DISCUSSIONONLINE

Set new question

Highlight the key issues

Solved experience

?

Follow what is happening

Have a practical question that you can’t solve?Ask your peers, no matter where they are!

Ask peers from around the world

START A

DISCUSSIONONLINE

GET YOUR

SOLUTIONFINALIZE IT IN THE SYSTEM

Large bank tries new operating model - how can we support this?

“

Open question

Solved experience

!

Access to peers’ profiles

CREATE A NEW QUESTION

CONTENT ANALYSIS

You think someone must have written a similar problem? Search for it first!

Large bank tries new operating model - how can we support this?

Find previous similar problems with a learning search engine

GET RESULTS FROM SIMILAR ISSUES OR TRAINING MATERIALS

“

Question analysis or keyword search

Free form question

?

Find previous similar problems with a learning search engine

GET RESULTS FROM SIMILAR ISSUES OR TRAINING MATERIALS

THIS SOLVED MY ISSUE BUTTON

ESCALATE YOUR SEARCH TO PEERS

Topics to filter upon

!

Highlighted results

Probability of the right answer

CONTENT ANALYSIS OF ALL UPLOADEDEXPERIENCES

SEARCH FOR YOUR ISSUE THROUGH KEYWORDS

Get solutions to your question fast

SYSTEM ASKS BACK TO SPECIFY YOUR QUESTION

Practical solutions to YOUR situation

Steps of the suggested solution

Related experiences

Symptoms that occurred together

SYSTEM ASKS BACK TO SPECIFY YOUR QUESTION

Don’t want to read through all the similar experiences searching for how it is different from your case? Let the central brain do it for you!

SYSTEM SUGGESTSSTEPS BASED ON PREVIOUS EXPERIENCES

EVERYONE CAN TEACH THE SYSTEM TO GET BETTER

Large bank tries new operating model - how can we support this?

“

Steps of the suggested solution

Next important question

GET IN TOUCH

ANALOGY ZRT.10. Városmajor u.

Budapest, 1122

info@analogy.co

+36 30 725 4282

analogy.co