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Analysis of Financial Statement (Balance Sheet & p&l Account) of Icici Bank

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    SUMMER TRAINING PROJECT REPORTON

    ANALYSIS OF FINANCIAL STATEMENT

    (BALANCE SHEET & P&L ACCOUNT) OFICICI BANK

    AGRA

    Towards partial fulfillment ofMaster of Business Administration (MBA)

    (Affiliated to U. P. Technical University, Lucknow)

    INDUSRTY GUIDE: FACULTY GUIDE:MR.ASHISH MAHENDRU CHHAYA MANI TRIPATHI

    SUBMITTED BY: SAKAR SHUKLAROLL NO: 1305470084M.B.A IIIRDSEMESTER

    Session 2014-2015

    Department of Management

    Babu Banarasi Das

    National Institute of Technology & ManagementSector 1, Akhilesh Das nagar, Faizabad Road, Lucknow(U. P.), India

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    ACKNOWLEDGEMENT

    I express my sincere thanks to my project guide, MR.ASHISH MAHENDRU,MANAGER ICICI

    BANK, AGRA for guiding me right from the inception till the successful comple tion of th e

    projec t. I sincerely acknowl edge him for ex tending their valuab le guidan ce , support

    for literature, critical reviews of project and the report and above all the moral support he

    had provided to me with all stages of this project. I would also like to thank the supporting staff

    of ICICI for their help and cooperation throughout our project.

    My deepest thank goes to Dr. Pooja Bhatia, Head, Department of management, BBDNITM,

    Lucknow for her valuable guideline.

    Sakar Shukla

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    PREFACE

    Modern organizations are highly complex ad dynamics systems. They operate under very turbulent

    social economic and political environment. They are required to reconcile several incompatible goals.

    Conflicting roles and divergent interest they are also fraught with the use risk and uncertainties,

    hence tactful management of such organization to plan to execute guide, coordination and control the

    performance of people to achieve predetermined goals. Management has to keep the organization

    vibrant moving and in equilibrium. It has to achieve goal which themselves are changing it is

    therefore a problem highly complex and ticklish.

    This information will be asset to finance manager in making effective decisions. The researchers are

    used to acquire and analyze information and to make suggestions to management as to how financial

    problems should be solved.

    The objective of this project is to enable the students to understand the application of the academics

    in the real business life. I am fully confident that this project report will be extremely useful to the

    management.

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    EXECUTIVE SUMMARY

    Analysis and Interpretation of the financial statement has now become an important technique of

    credit appraisal. Though the basic technique of appraisal remains the same in all the cases but the

    approach and the emphasis in analysis vary. Analysis of financial position on the basis of past and

    current records. Analysis of financial statement help in making the future decision and strategies.

    Therefore, it is very necessary for every organization whether it is a financial or manufacturing etc. to

    make financial statement and to analysis it.

    ICICI Bank was originally promoted in 1994 by ICICI limited, an Indian financial institution, and

    was its wholly owned subsidiary. Income statements of the ICICI motors for years99-00 to 05-06 are

    the business mirror, which reflect the financial position and operating strength and weakness of the

    concern. Income statement analysis which is done by using ratio analysis and trend analysis give the

    true picture of the company. Cost reduction is the true medicine for the revival of the company during

    the decline of the company which is studied in this project. The big positive of the cost reduction

    initiative goes beyond the statics of money saved. The crisis unified the company. Companies have

    emerged from this as phoniex in order to understand and analysis ratio I have used profit and loss and

    balance sheet of the both banks. The analysis showed various aspect of bank regarding their financial

    system. Observation also indicate most widely emphasis goal of the long term and short term

    requirement.

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    TABLE OF CONTENTS

    S.No Title Page No.

    1. Introduction 1

    2.Company profile 15

    3. Objective of research 48

    4. Research methodology 50

    5 Problems and Limitations 58

    6. Analysis & interpretation 60

    7. Findings 81

    8. SWOT analysis 86

    9. Suggestion/Recommendation 88

    10. Conclusion 91

    11. Annexure 93

    12. Bibliography 99

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    INTRODUCTION

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    INTRODUCTION OF THE TOPIC

    Meaning Of Financial Statements

    Financial statements refer to such statements which contains financial information about an

    enterprise. They report profitability and the financial position of the business at the end of accounting

    period. The team financial statement includes at least two statements which the accountant prepares at

    the end of an accounting period. The two statements are: -

    The Balance Sheet

    Profit And Loss Account

    They provide some extremely useful information to the extent that balance Sheet mirrors the financial

    position on a particular date in terms of the structure of assets, liabilities and owners equity, and so on

    and the Profit And Loss account shows the results of operations during a certain period of time in

    terms of the revenues obtained and the cost incurred during the year. Thus the financial statement

    provides a summarized view of financial positions and operations of a firm.

    Meaning Of Financial Analysis

    The term financial analysisis also known as analysis and interpretation of financial statements

    refers to the process of determining financial strength and weakness of the firm by establishing

    strategic relationship between the items of the Balance Sheet, Profit and Loss account and other

    operative data.

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    The first task of financial analysis is to select the information relevant to the decision under

    consideration to the total information contained in the financial statement. The second step is to

    arrange the information in a way to highlight significant relationship. The final step is interpretation

    and drawing of inference and conclusions. Financial statement is the process of selection, relation andevaluation.

    Features of Financial Analysis

    o To present a complex data contained in the financial statement in simple and understandableform.

    o To classify the items contained in the financial statement in convenient and rational groups.

    o To make comparison between various groups to draw various conclusions.

    Purpose of Analysis of financial statements

    To know the earning capacity or profitability.

    To know the solvency.

    To know the financial strengths.

    To know the capability of payment of interest & dividends.

    To make comparative study with other firms.

    To know the trend of business.

    To know the efficiency of mgt.

    To provide useful information to mgt.

    Procedure of Financial Statement Analysis

    The following procedure is adopted for the analysis and interpretation offinancial statements:-

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    The analyst should acquaint himself with principles and postulated of accounting. He should

    know the plans and policies of the management so that he may be able to find out whether

    these plans are properly executed or not.

    The extent of analysis should be determined so that the sphere of work may be decided. If the

    aim is find out. Earning capacity of the enterprise then analysis of income statement will be

    undertaken. On the other hand, if financial position is to be studied then balance sheet analysis

    will be necessary.

    The financial data be given in statement should be recognized and rearranged. It will involve

    the grouping similar data under same heads. Breaking down of individual components of

    statement according to nature. The data is reduced to a standard form.

    A relationship is established among financial statements with the help of tools & techniques

    of analysis such as ratios, trends, common size, fund flow etc.

    The information is interpreted in a simple and understandable way. The significance and

    utility of financial data is explained for help in decision making.

    The conclusions drawn from interpretation are presented to the management in the form of

    reports.

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    Types Of Financial Analysis

    There are different ways of analysis the financial statements:

    1. On The Basis Of Process Of Analysis

    a) Horizontal Analysis:This is used when the financial statement of a number of years are to be

    analysed. Such analysis indicates the trends and the increase or decrease in various items not

    only in absolute figures but also in percentage form. This analysis indicates the strengths and

    weaknesses of the firm. This analysis is also called as dynamic analysis because it also shows

    the trend of the business.

    b) Vertical Analysis : This is used when financial statements of a particular year or on a

    particular date are analyzed. For this type of analysis we generally use common size

    statements and the ratio analysis. It involves a study of quantitative relationship among

    various items of balance sheet and profit and loss account. This type of analysis is static

    analysis because this is based on the financial results of one year. Vertical analysis is useful

    when we have to compare the performance of different departments of the same company.

    Among these two types of analysis, horizontal analysis is more useful because it brings out moreclearly the trends of working of a firm. This gives us more concrete bases for future planning.

    2. On The Basis Of Information Available

    a) Internal Analysis: This analysis is based on the information available to the business firmonly .Hence internal analysis is made by the management. Internal analysis is more reliable

    and helpful for financial decisions.

    b)External Analysis : This analysis is made on the basis of published statements, reports andinformations. This analysis is made by external parties such ascreditors,investors,banks,financial analysis etc. external analysis is less reliable in comparison

    to internal analysis because of limited and often incomplete information.

    3. On The Basis Of Number Of Firms

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    a) Inter-Firm Analysis : When financial analysis of two or more companies or firms are

    analyzed and compared over a number of accounting period, it is called inter-firm analysis.

    b) Intra -Firm Analysis : intra-firm analysis is concerned with the analysis of financial

    performance of different units or departments or segments of the same enterprise or company.Similarly when financial statements of two or more years of the same firm are analyzed and

    compared it is also called as intra-firm analysis.

    4. On The Basis Of Objectives

    a) Accounting Analysis:Accounting analysis is analysis of past financial performance and involves

    examining how generally accepted accounting principles and conventions have been applied in

    arriving at the values of assets, liabilities, revenues and expenses.

    b) Prospective Analysis : Prospective analysis involves developing forecasted financial statements

    keeping in view the changes that are likely to shape and affect the business given the assumptions

    about these changes and the limitation of the forecasting technique used. This is quite complicated

    analysis.

    Methods/Tools Of Financial Analysis

    A number of methods can be used for the purpose of analysis of financial statements. These are also

    termed as techniques or tools of financial analysis. Out of these, and enterprise can choose those

    techniques which are suitable to its requirements. The principal techniques of financial analysis are:-

    a. Comparative financial statements

    b. Common-size statements

    c. Trend analysis

    d. Ratio analysise. Funds flow analysis

    f. Cash flow analysis

    g. Break even point analysis

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    h.

    a. Comparative Financial Statements:

    When financial statements figures for two or mote years are placed side-side to facilitate comparison,

    these are called comparative Financial Statements. Such statements not only show the absolute

    figures of various years but also provide for columns to indicate to increase ort decrease in these

    figures from one year to another. In addition, these statements may also show the change from one

    year to another on percentage form. Such cooperative statements are of great value in forming the

    opinion regarding the progress of the enterprise.

    Objectives purpose or significance of comparative financial statements

    1.To simplify data

    2.To make inter period/inter-firm comparison

    3.To indicate the trends

    4.To enable forecasting

    5.To indicate the strengths and weaknesses of the firm

    6.To compare the performance

    7.To analyse expenses

    8.To analyse profits

    Tools for comparison of financial statements

    Comparative financial statement is a tool of financial analysis that depicts change in each item of the

    financial statement in both absolute amount and percentage term, taking the item in precedingaccounting period as base.

    Comparison and analysis of financial statements may be carried out using the following tools:

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    1.Comparative Balance Sheet : The comparative balance sheet shows increase and decrease in

    absolute terms as well as percentages ,in various assets ,liabilities and capital. A comparative analysis

    of balance sheets of two periods provides information regarding progress of the business firm.

    The main purpose of comparative balance sheet is to measure the short- term and long-term solvencyposition of the business.

    2. Comparative Income Statement: Comparative income statement is prepared by taking figures of

    two or more than two accounting periods, to enable the analyst to have definite knowledge about the

    progress of the business. Comparative income statements facilitate the horizontal analysis since each

    accounting variable is analyzed horizontally.

    b.Common- Size Statements:

    Common size statements are such statements in which the items of financial statements are covered

    into percentage of common base. In common-size income statement, by assuming net sales as 100(i.e

    %)and other individual items are converted as percentage of this. Similarly, in common size balance

    sheet ,total assets are assumed to be 100 (i.e %) and individual assets are expressed as percentage.

    Objectives of common size statements

    1. Presenting the change in various items in relation to total assets or total liabilities or net sales.

    2. Establishing a relationship.

    3. Providing a common base for comparison.

    Types of common size statements

    1. Common-Size Balance Sheet : A commonsize balance sheet is a statement in which total

    of assets or liabilities is assumed to be equal to 100 and all the figures are expressed as

    percentage of the total. That is why it is known as percentage balance sheet.

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    Common-size balance sheet facilitate the vertical analysis since each item of the Balance

    Sheet is analyzed vertically.

    2. Common-Size Income Statement: Common-size income statement is a statement in whichthe figures of net sales is assumed to be equal to 100 and all other figures of profit and loss

    A/c are expressed as percentage of net sales. this statement facilitate the vertical analysis

    since each accounting variable is analyzed vertically. One can draw conclusion, regarding the

    behavior of expenses over period of time by examining these percentages.

    c.Trend Analysis:

    Trend percentage are very useful is making comparative study of the financial statements for a

    number of years. These indicate the direction of movement over a long tine and help an analyst of

    financial statements to form an opinion as to whether favorable or unfavorable tendencies have

    developed. This helps in future forecasts of various items. For calculating trend percentages any year

    may be taken as the base year. Each item of bease year is assumed to be equal to 100 and on that

    basis the percentage of item of each year calculated.

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    d.Ratio Analysis:

    Meaning : Absolute figures expressed in financial statements by themselves are meaningfulness.

    These figures often do not convey much meaning unless expressed in relation to other figures. Thus,

    it can be say that the relationship between two figures, expressed in arithmetical terms is called a

    ratio.

    According to R.N. Anthony.

    A ratio is simply one number expressed in terms of

    another. It is found by dividing one number into the other.

    TYPES OF RATIOS

    1. Proportion or Pure Ratio or Simple ratio.

    2. Rate or so many Times.

    3. Percentage

    4. Fraction.

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    OBJECTS AND ADVANTAGES OR USES OF RATIO

    ANALYSIS

    1. Helpful in analysis of financial statements.

    2. Simplification of accounting data.

    3. Helpful in comparative study.

    4. Helpful in locating the weak spots of the business.

    5. Helpful in forecasting

    6. Estimate about the trend of the business7. Fixation of ideal standards

    8. Effective control

    9. Study of financial soundness.

    LIMITATION OF RATIO ANALYSIS

    1. False accounting data gives false ratios

    2. Comparisons not possible of different firms adopt different

    3. accounting policies.

    4. Ratio analysis becomes less effective due to price level

    5. change

    6. Ratios may be misleading in the absence of absolute data.

    7. Limited use of a single Ratio.

    8. Window-Dressing

    9. Lack of proper standards.

    10.Ratio alone are not adequate for proper conclusions

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    11.Effect of personal ability and bias of the analyst.

    CLASSIFICATION OF RATIOS

    In view of the financial management or according to the tests satisfied,

    various ratios have been classifieds as below:

    Liquidity Ratios : These are the ratios which measure the short-term solvency or financial position

    of a firm. These ratios are calculated to comment upon the short-term paying capacity of a concern orthe firms ability to meet its current obligations.

    LongTerm Solvency and Leverage Ratios : Long-term solvency ratios convey a firms ability to

    meet the interest cost and repayment schedules of its long-term obligation e.g. Debit Equity Ratio and

    Interest Coverage Ration. Leverage Ratios.

    Activity Ratios: Activity ratios are calculated to measure the efficiency with which the resource of a

    firm have been employed. These ratios are also called turnover ratios because they indicate the speed

    with which assets are being turned over into sales e.g. debtors turnover ratio.

    Profitablity Ratios: These ratios measure the results of business operations or overall performance

    and effective of the firm e.g. gross profit ratio, operating ratio or capital employed. Generally, two

    types of profitability ratios are calculated.

    (a) In relation to Sales, and

    (b)In relation in Investment

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    FUNCTIONAL CLASSIFICATION IN VIEW OF

    FINANCIAL MANAGEMENT OR CLASSIFICATION ACCORDING

    TO TESTS

    Liquidity Ratios Long-term

    Solvency and

    Leverage Ratios

    Activity Ratios Profitability

    Ratios

    -Current Ratio

    -Liquid Ratio

    (Acid) Test or

    Quick Ratio.

    -Absolute liquid or

    -Cash Ratio.

    -Debtors

    Turnover Ratio

    -Creditors Turnover

    Ratio

    -Inventory Turnover

    ratio

    Financial Operating

    Composite

    -Debt. Equity

    Ratio

    -Debt to Total

    Capital Ratio

    -Interest

    Coverage Ratio

    -Capital Gearing

    Ratio

    Inventory Turnover

    Ratio.

    Debtors Turnover

    Ratio

    Fixed Assets

    Turnover Ratio

    Total Asset Turnover

    Ratio

    Working Capital

    Turnover Ratio.

    Payables Turnover

    Ratio

    Capital Employed

    Turnover Ratio

    In Relation to Sales.

    Gross Profit Ratio.

    Operating Ratio.

    Operating Profit

    Ratio.

    Net Profit Ratio.

    Expenses Ratio

    In relation to

    investments

    Return on

    Investments.

    Return on capital.

    Return on Equity

    Capital.

    Return on total

    Resources

    Earning per share.

    Price Earning Ratio.

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    CASH-FLOW STATEMENT

    A cashflow statement is a statement showing inflows (receipts) and

    outflows (payments) of cash during a particular period. In other words, it is a

    summary of sources and applications of each during a particular span of

    time.

    Objectives of Cash Flow Statement :

    1. Useful for Short-Term Financial Planning.

    2. Useful in Preparing the Cash Budget.

    3. Comparison with the Cash Budget.

    4. Study of the Trend of Cash Receipts and Payments.

    5. It explains the Deviations of Cash from Earnings.

    6. Helpful in Ascertaining Cash Flow from various Separately.

    7. Helpful in Making Dividend Decisions.

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    COMPANY

    PROFILE

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    Type PrivateBSE &NSE:ICICI,NYSE:IBN

    Industry BankingInsuranceCapital Markets and allied industries

    Founded 1955 (as I ndustr ial Cr edit and Investment Corporation of I ndia)

    Headquarters ICICI Bank Ltd.,ICICI Bank Towers,Bandra Kurla,Mumbai,India

    Key people

    K.V. Kamath,ChairmanChanda Kochhar,Managing Director & CEOSandeep Bakhshi,Deputy Managing DirectorN.S. Kannan,Executive Director & CFOK. Ramkumar,Executive Director

    Sonjoy Chatterjee,Executive Director

    Products Loans,Credit Cards,Savings, Investment vehicles, Insurance etc.

    Revenue USD 15.06 billion

    Total assets USD 120.61 billion (at March 31, 2014.)

    Website www.icicibank.com

    INTRODUCTION TO ICICI BANK

    http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Private_companyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nyse.com/about/listed/ibn.htmlhttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Capital_Marketshttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/K.V._Kamathhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://www.icicibank.com/pfsuser/aboutus/newsroom/executivebio/sandeepresume.htmhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.iciciprulife.com%2Fpublic%2FAbout-us%2FProfileTeam-NSKannan.htm&ei=Hm15Sv_kCob6kAXMhZS7Bg&usg=AFQjCNGrNWm9KBeFK8ECi6w5fJ896TdmpA&sig2=xulVedKfizzwojKQN7-YlAhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=18&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2Framkumarresume.htm&ei=Xm15SsvHEIHs6APR74GlBQ&usg=AFQjCNF8v8x13iVBwIJflxdj3KFXCQiZmA&sig2=UjBAMVFDRl2e9JqC1kdC8Ahttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2FSonjoyChatterjeeresume.htm&ei=7215SouIJI6PkAWa_fi5Bg&usg=AFQjCNFLjYIJlKTZeC_Nfh5SzIKaKReSQA&sig2=PwAnEhYQsj--jud3ytWGCwhttp://en.wikipedia.org/wiki/Product_%28business%29http://en.wikipedia.org/wiki/Credit_Cardhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Credit_Cardhttp://en.wikipedia.org/wiki/Product_%28business%29http://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2FSonjoyChatterjeeresume.htm&ei=7215SouIJI6PkAWa_fi5Bg&usg=AFQjCNFLjYIJlKTZeC_Nfh5SzIKaKReSQA&sig2=PwAnEhYQsj--jud3ytWGCwhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=18&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2Framkumarresume.htm&ei=Xm15SsvHEIHs6APR74GlBQ&usg=AFQjCNF8v8x13iVBwIJflxdj3KFXCQiZmA&sig2=UjBAMVFDRl2e9JqC1kdC8Ahttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.iciciprulife.com%2Fpublic%2FAbout-us%2FProfileTeam-NSKannan.htm&ei=Hm15Sv_kCob6kAXMhZS7Bg&usg=AFQjCNGrNWm9KBeFK8ECi6w5fJ896TdmpA&sig2=xulVedKfizzwojKQN7-YlAhttp://www.icicibank.com/pfsuser/aboutus/newsroom/executivebio/sandeepresume.htmhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://en.wikipedia.org/wiki/K.V._Kamathhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Capital_Marketshttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Industryhttp://www.nyse.com/about/listed/ibn.htmlhttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Private_companyhttp://en.wikipedia.org/wiki/Types_of_business_entity
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    History Of ICICI

    1955: The Industrial Credit and Investment Corporation of India Limited (ICICI) was

    incorporated at the initiative of World Bank, the Government of India and representatives of

    Indian industry, with the objective of creating a development financial institution for

    providing medium-term and long-term project financing to Indian businesses.

    Mr.A.Ramaswami Mudaliar elected as the first Chairman of ICICI Limited. ICICI emerges as

    the major source of foreign currency loans to Indian industry. Besides funding from the World

    Bank and other multi-lateral agencies, ICICI was also among the first Indian companies to

    raise funds from international markets.

    1956 :ICICI declared its first dividend of 3.5%.

    1958 :Mr.G.L.Mehta appointed the second Chairman of ICICI Ltd.

    1960 :ICICI building at 163, Backbay Reclamation, inaugurated.

    1961 :The first West German loan of DM 5 million from Kredianstalt obtained.

    1967 :ICICI made its first debenture issue for Rs.6 crore, which was oversubscribed.

    1969 :The first two regional offices in Calcutta and Madras set up.

    1972 :The second entity in India to set up merchant banking services. : Mr. H. T. Parekh

    appointed the third Chairman of ICICI.

    1977 : ICICI sponsored the formation of Housing Development Finance Corporation.Managed its first equity public issue.

    1978 :Mr. James Raj appointed the fourth Chairman of ICICI.

    1979 :Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.

    1982 : 1982 : ICICI became the first ever Indian borrower to raise European Currency Units. :

    ICICI commences leasing business.

    1984 :Mr. S. Nadkarni appointed the sixth Chairman of ICICI.

    1985 :Mr. N.Vaghul appointed the seventh Chairman and Managing Director of ICICI.

    1986 : ICICI became the first Indian institution to receive ADB Loans. : ICICI, along with

    UTI, set up Credit Rating Information Services of India Limited, India's first professional

    credit rating agency. : ICICI promotes Shipping Credit and Investment Company of India

    Limited. :The Corporation made a public issue of Swiss Franc 75 million in Switzerland, the

    first public issue by any Indian entity in the Swiss Capital Market.

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    1987 : ICICI signed a loan agreement for Sterling Pound 10 million with Commonwealth

    Development Corporation (CDC), the first loan by CDC for financing projects in India.

    1988 : Promoted TDICI - India's first venture capital company.

    1993 : ICICI Securities and Finance Company Limited in joint venture with J. P. Morgan set

    up. : ICICI Asset Management Company set up.

    1994: ICICI established Banking Corporation as a banking subsidiary.formerly Industrial

    Credit and Investment Corporation of India. Later, ICICI Banking Corporation was renamed

    as 'ICICI Bank Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake

    normal banking operations - taking deposits, credit cards, car loans etc.

    1996 : ICICI Ltd became the first company in the Indian financial sector to raise GDR. :

    SCICI merged with ICICI Ltd. :Mr. K.V.Kamath appointed the Managing Director and CEO

    of ICICI Ltd.

    1997 : ICICI Ltd was the first intermediary to move away from single prime rate to three-tier

    prime rates structure and introduced yield-curve based pricing. : The name The Industrial

    Credit and Investment Corporation of India Ltd changed to ICICI Ltd. : ICICI Ltd announced

    the takeover of ITC Classic Finance.

    1998 : Introduced the new logo symbolizing a common corporate identity for the ICICI

    Group. :ICICI announced takeover of Anagram Finance.

    1999 :ICICI launched retail finance - car loans, house loans and loans for consumer durables.

    :ICICI becomes the first Indian Company to list on the NYSE through an issue of American

    Depositary Shares.

    2000 :ICICI Bank became the first commercial bank from India to list its stock on NYSE.

    2001:ICICI acquiredBank of Madura (est. 1943). Bank of Madura was aChettiarbank, and

    had acquiredChettinad Mercantile Bank (est. 1933) andIllanji Bank (established 1904) in the

    1960s. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the

    merger of ICICI and two of its wholly owned retail finance subsidiaries, ICICI Personal

    Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.

    2002 : The merger was approved by shareholders of ICICI and ICICI Bank in January 2002,

    by the High Court of Gujarat at Ahmadabad in March 2002, and by the High Court of

    Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger,

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    the ICICI group's financing and banking Operations, both wholesale and retail, have been

    integrated in a single entity. At the same time, ICICI started its international expansion by

    opening representative offices in New York and London. In India, ICICI Bank bought the

    Shimla andDarjeelingbranches thatStandard Chartered Bank had inherited when it acquiredGrindlays Bank.

    2003 : The first Integrated Currency Management Centre launched in Pune. ; ICICI Bank

    announced the setting up of its first ever offshore branch in Singapore. ;The first offshore

    banking unit (OBU) at Seepz Special Economic Zone, Mumbai, launched. ; ICICI Banks

    representative office inaugurated in Dubai. ;Representative office set up in China. : ICICI

    Banks UK subsidiary launched. ;Indias first ever "Visa Mini Credit Card", a 43% smaller

    credit card in dimensions launched. ; ICICI Bank subsidiary set up in Canada. ; Temasek

    Holdings acquired 5.2% stake in ICICI Bank. ;ICICI Bank became the market leader in retail

    credit in India. In the UK it established an alliance with Lloyds TSB. It also opened an

    Offshore Banking Unit (OBU) in Singapore and representative offices in Dubai and Shanghai.

    2004 :Max Money, a home loan product that offers the dual benefit of higher eligibility and

    affordability to a customer, introduced. : Mobile banking service in India launched in

    association with Reliance Infocomm. :Indias first multi-branded credit card with HPCL and

    Airtel launched. :Kisan Loan Card and innovative, low-cost ATMs in rural India launched. :

    ICICI Bank and CNBC TV 18 announced Indias first ever awards recognizing the

    achievements of SMEs, a pioneering initiative to encourage the contribution of Small and

    Medium Enterprises to the growth of Indian economy. :ICICI Bank opened its 500th branch

    in India. : ICICI Bank introduced partnership model wherein ICICI Bank would forge an

    alliance with existing micro finance institutions (MFIs). The MFI would undertake the

    promotional role of identifying, training and promoting the micro-finance clients and ICICI

    Bank would finance the clients directly on the recommendation of the MFI. : ICICI Bank

    introduced 8-8 Banking wherein all the branches of the Bank would remain open from 8a.m.

    to 8 p.m. from Monday to Saturday. :ICICI Bank introduced the concept of floating rate for

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    home loans in India. At the same time, ICICI opened a representative office in Bangladesh to

    tap the extensive trade between that country, India and South Africa.

    2010 :First rural branch and ATM launched in Uttar Pradesh at Delpandarwa, Hardoi. ;"Free

    for Life" credit cards launched wherein annual fees of all ICICI Bank Credit Cards were

    waived off. ;ICICI Bank and Visa jointly launched mChq a revolutionary credit card on the

    mobile phone. ; Private Banking Masters 2010, a nationwide Golf tournament for high

    networth clients of the private banking division launched. This event is the largest domestic

    invitation amateur golf event conducted in India. ; First Indian company to make a

    simultaneous equity offering of $1.8 billion in India, the United States and Japan. ; ICICIacquired Investitsionno-Kreditny Bank (IKB), a Russia bank with about US$4mn in assets,

    head office inBalabanovo in theKaluga region, and with a branch inMoscow.ICICI renamed

    the bank ICICI Bank Eurasia. Also, ICICI established a branch in Dubai International

    Financial Centre and inHong Kong.ICICI Bank became the largest bank in India in terms of

    its market capitalization. ; ICICI Bank became the first private entity in India to offer a

    discount to retail investors for its follow-up offer.

    2011 :ICICI Bank became the first Indian bank to issue hybrid Tier-1 perpetual debt in the

    international markets. :ICICI Bank subsidiary set up in Russia. ;Introduced a new product -

    NRI smart save Deposits a unique fixed deposit scheme for nonresident Indians. :

    Representative offices opened in Thailand, Indonesia and Malaysia. ; ICICI Bank UK opened

    a branch inAntwerp,inBelgium ;ICICI Bank became the largest retail player in the market

    to introduce a biometric enabled smart card that allow banking transactions to be conducted

    on the field. A low-cost solution, this became an effective delivery option for ICICI Banks

    micro finance institution partners. ; Financial counseling centre Disha launched. Disha

    provides free credit counseling, financial planning and debt management services. ;Bhoomi

    puja conducted for a regional hub in Hyderabad, Andhra Pradesh.

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    2012 :ICICI Banks USD 2 billion 3-tranche international bond offering was the largest bond

    offering by an Indian bank. ;ICICI amalgamated Sangli Bank, which was headquartered in

    Sangli, in Maharashtra State, and which had 158 branches in Maharashtra and another 31 in

    Karnataka State. Sangli Bank had been founded in 1916 and was particularly strong in rural

    areas. With respect to the international sphere, ICICI also received permission from the

    government of Qatar to open a branch inDoha.Also, ICICI Bank Eurasia opened a second

    branch, this time in St. Petersburg. ; ICICI Bank raised Rs 20,000 crore (approx $5 billion)

    from both domestic and international markets through a follow-on public offer. ; ICICI

    Banks GBP 350 million international bond offering marked the inaugural deal in the sterling

    market from an Indian issuer and also the largest deal in the sterling market from Asia. ;

    Launched Indias first ever jewellery card in association with jewelry major Gitanjali Group. ;

    ICICI Bank became the first bank in India to launch a premium credit card -- The Visa

    Signature Credit Card. ;Foundation stone laid for a regional hub in Gandhinagar, Gujarat. ;

    Introduced SME Toolkit, an online resource centre, to help small and medium enterprises

    start, finance and grow their business. ;ICICI Bank signed a multi-tranche dual currency US$

    1.5 billion syndication loan agreement in Singapore. ; ICICI Bank became the first private

    bank in India to offer both floating and fixed rate on car loans, commercial vehicles loans,

    construction equipment loans and professional equipment loans. ;In a first of its kind, nation

    wide initiative to attract bright graduate students to pursue a career in banking, ICICI Bank

    launched the "Probationary Officer Programme". ;Launched Bank@home services for all

    savings and current a/c customers residing in India ;ICICI Bank Eurasia LLC inaugurated its

    first branch at St Petersburg, Russia.

    2013 : ICICI Bank enters US The US Federal Reserve permitted ICICI to convert its

    representative office inNew York into a branch.;ICICI Bank enters Germany, opens its first

    branch in Frankfurt ; ICICI Bank launched iMobile, a breakthrough innovation in banking

    where practically all internet banking transactions can now be simply done on mobile phones.

    ;ICICI Bank concluded India's largest ever securitization transaction of a pool of retail loan

    assets aggregating to Rs. 48.96 billion (equivalent of USD 1.21 billion) in a multi-tranche

    issue backed by four different asset categories. It is also the largest deal in Asia (ex-Japan) in

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    2013 till date and the second largest deal in Asia (ex-Japan & Australia) since the beginning

    of 2012. ; ICICI Bank launches ICICIACTIVE - Banking Interactive Service - along with

    DISHTV, which will allow viewers to see information about the Bank's products and services

    and contact details on their DISHTV screens. ; ICICI Bank and British Airways launch co-branded credit card, which is designed to earn accelerated reward points to the card holders

    with every British Airways flight or by spending on everyday purchases.

    2014: ICICI Bank Board appoints Mr K. V. Kamath as non-executive Chairman and Ms

    Chanda Kochhar as Managing Director & CEO effective May 1, 2014, while the existing non-

    executive Chairman Mr N Vaghul retires after completing his term on April 30, 2014 ;ICICI

    bank ties up with BSNL Cell One for bill payments, it will facilitate bill payment for BSNL

    Cell One users throughwww.icicibank.com across all the 27 circles of BSNL. ;ICICI Bank

    Limited acting through its Hong Kong Branch (ICICI Bank) signed an agreement on Export

    Credit Line totaling up to US$100 million with the Japan Bank for International Cooperation

    (JBIC) which constitutes the international wing of Japan Finance Corporation. ;ICICI Bank

    Limited acting through its Hong Kong Branch (ICICI Bank) signed a loan agreement with the

    Export-Import Bank of China (China Exim) for USD 98 million under the Two- step Buyer

    Credit (Export Credit) arrangement. ICICI Bank is the first Indian Bank to have entered into

    this arrangement with China Exim ; ICICI Bank with Singapore Airlines launched ICICI

    Bank Singapore Airlines Visa Platinum Credit Card, the Card has exclusive privileges

    especially designed for the members. ; ICICI Bank announced an association with mChek,

    Indias leading mobile payment solutions provider, to facilitate mChek services to all ICICI

    Bank Debit and Credit Card customers. These are electronic cards issued to the customers

    with mChek application on their mobile phone. ; Ms Chanda Kochhar took charge as the

    Managing Director & CEO of ICICI Bank from May 1, 2014.

    ICICI BANK TODAY

    ICICI Bank (BSE: ICICI)(formerly Industrial Credit and Investment Corporation of India) is

    India's largest private sector bank by market capitalisation and second largest overall in terms of

    assets. Trotal assets of Rs. 3,562.28 billion (US$ 77 billion) at December 31, 2014 and profit after tax

    Rs. 30.19 billion (US$ 648.8 million) for the nine months ended December 31, 2014. The Bank also

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    has a network of 1,640+ branches (as on February 11, 2010) and about 4,721 ATMs in India and

    presence in 18 countries, as well as some 24 million customers (at the end of July 2012). ICICI Bank

    offers a wide range of banking products and financial services to corporate and retail customers

    through a variety of delivery channels and specialised subsidiaries and affiliates in the areas ofinvestment banking, life and non-life insurance, venture capital and asset management. (These data

    are dynamic.) ICICI Bank is also the largest issuer of credit cards in India. ICICI Bank has got its

    equity shares listed on the stock exchanges atKolkata andVadodara,Mumbai and theNational Stock

    Exchange of India Limited,and itsADRs on theNew York Stock Exchange (NYSE). The Bank is

    expanding in overseas markets and has the largest international balance sheet among Indian banks.

    ICICI Bank now has wholly-owned subsidiaries, branches and representatives offices in 18 countries,

    including an offshore unit in Mumbai. This includes wholly owned subsidiaries in Canada, Russia

    and the UK (the subsidiary through which the HiSAVE savings brand is operated), offshore banking

    units in Bahrain and Singapore, an advisory branch in Dubai, branches in Belgium, Hong Kong and

    Sri Lanka, and representative offices in Bangladesh, China, Malaysia, Indonesia, South Africa,

    Thailand, the United Arab Emirates and USA. Overseas, the Bank is targeting the NRI (Non-Resident

    Indian) population in particular.

    ICICI reported a net profit of Rs. 3,758 crore (US$ 741 million) for FY2014. The bank's Current and

    savings account (CASA) ratio increased to 28.7% at March 31, 2014 from 26.1% at March 31, 2013.

    Increase of Rs. 5,286 crore in CASA deposits in quarter ended March 31,2014.

    ICICI Bank is one of theBig Four Banksof India withState Bank of India,Axis Bank andHDFC

    Bank

    ICICI Bank Group

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    BUSINESS PROFILE

    Products & Services

    Personal Banking

    Deposits

    Loans

    Cards

    Investments

    Insurance

    Demat Services Wealth Management

    NRI Banking

    Money Transfer

    Bank Accounts

    Investments

    Property Solutions

    Insurance

    Loans

    Business Banking

    Corporate Net Banking

    Cash Management

    Trade Services

    FXOnline

    SME Services

    Online Taxes

    Custodial Services

    Head Office

    ICICI Bank

    9th Floor, South Towers

    ICICI Towers

    Bandra Kurla Complex

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    Bandra (E)

    Mumbai.

    Phone:91-022-653 7914

    Website:www.icicibank.com

    Capital structure

    The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed and Paid Up Capital

    is divided into 1113250642 equity shares @ Rs.10/- each.

    Board of Directors

    Board Members

    Mr. K. V. Kamath, Chairman....................................................Mr. Sridar Iyengar....................................................Mr. Homi R. Khusrokhan....................................................Mr. Lakshmi N. Mittal................................................

    Mr. Narendra Murkumbi.................................................Dr. Anup K. Pujari.................................................Mr. Anupam Puri..................................................Mr. M.S. Ramachandran..................................................Mr. M.K. Sharma..................................................Mr. V. Sridar

    Prof. Marti G. Subrahmanyam.........................................................Mr. V. Prem Watsa.........................................................Ms. Chanda D. Kochhar,Managing Director & CEO.........................................................

    http://www.icicibank.com/http://www.icicibank.com/http://www.icicibank.com/http://www.icicibank.com/aboutus/board-of-members-kvk.htmlhttp://www.icicibank.com/aboutus/board-of-members-iyengar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-hrk.htmlhttp://www.icicibank.com/aboutus/board-of-members-mittal.htmlhttp://www.icicibank.com/aboutus/board-of-members-murkumbi.htmlhttp://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-murkumbi.htmlhttp://www.icicibank.com/aboutus/board-of-members-mittal.htmlhttp://www.icicibank.com/aboutus/board-of-directors-hrk.htmlhttp://www.icicibank.com/aboutus/board-of-members-iyengar.htmlhttp://www.icicibank.com/aboutus/board-of-members-kvk.htmlhttp://www.icicibank.com/
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    Mr. Sandeep Bakhshi,Deputy Managing Director.........................................................Mr. N. S. Kannan,Executive Director & CFO

    .........................................................Mr. K. Ramkumar,Executive Director.........................................................Mr. Sonjoy Chatterjee,Executive Director

    Board committee

    Audit CommitteeBoard Governance Remuneration &

    Nomination Committee

    Mr. Sridar Iyengar, ChairmanMr. M. K. Sharma, Alternate ChairmanMr. Narendra MurkumbiMr. V. Sridar

    Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Anupam PuriProf. Marti G. Subrahmanyam

    Corporate Social Responsibility

    CommitteeCustomer Service Committee

    Mr. M. K. Sharma, ChairmanDr. Anup K. PujariMs. Chanda D. Kochhar

    Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiDr. Anup K. PujariMr. M. S. RamachandranMr. M.K. SharmaMs. Chanda D. Kochhar

    Credit Committee Fraud Monitoring Committee

    Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiMr. M. S. Ramachandran Mr. M .K.SharmaMs. Chanda D. Kochhar

    Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Narendra MurkumbiMs. Chanda D. KochharMr. Sandeep Bakhshi

    Risk Committee Share Transfer & Shareholders'/

    Investors' Grievance Committee

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    Mr. K. V. Kamath, ChairmanMr. Sridar IyengarDr. Anup K. PujariProf. Marti G. SubrahmanyamMr. V. Prem Watsa

    Ms. Chanda D. Kochhar

    Mr. M. K. Sharma, ChairmanMr. Narendra MurkumbiMr. N. S. Kannan

    Committee of Executive Directors

    Ms. Chanda D. Kochhar, ChairpersonMr. Sandeep BakhshiMr. N. S. KannanMr. K. RamkumarMr. Sonjoy Chatterjee

    BUSINESS OBJECTIVE

    Vision

    To be the leading provider of financial services in India and a major global bank.

    Mission

    We will leverage our people, technology, speed and financial capital to: be the banker of first

    choice for our customers by delivering high quality, world-class service.

    Expand the frontiers of our business globally.

    Play a proactive role in the full realization of Indias potential.

    Maintain a healthy financial profile and diversify our earnings across businesses and

    geographies.

    Maintain high standards of governance and ethics.

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    Contribute positively to the various countries and markets in which we operate.

    Create value for our stakeholders

    TECHNOLOGY Used In ICICI Bank

    ICICI use many type of advance technological software like Pinnacle 7.0 and

    Pinnacle7.016.Among from this software ICICI bank uses the e-banking, core banking,

    mobile banking electronic display sy ICICI Bank was using Teradata for its data warehouse.

    However, due to its proprietary hardware, the cost of procurement, upgrades and administration was

    soaring. The closed box architecture of Teradata imposed restrictions on scalability. Secondly,

    querying and loading could not happen simultaneously. Queries could only be run during business

    hours because the loading of data had to take place during off business hours. This meant that the

    refresh rate of EDW was delayed, so queries may not reflect the most current data. ICICI Bank was

    also dependent on Teradata for support and other activities: The bank was completely tied down to

    that solution.

    These issues compelled ICICI Bank to look for more efficient and flexible solutions. The solution

    would have to address not only current issues, but accommodate future growth expectations and

    business requirements. ICICI Bank evaluated numerous data warehousing solutions in the pursuit of

    solving its issues, and developed a shortlist of alternatives for its migration proof-of-concept: Sybase,

    SAS and Netezza. The primary criteria for evaluation was the price-to-performance ratio where

    Sybase IQ emerged the clear winner. During this rigorous testing, Sybase IQ delivered faster results

    on independent hardware and operating systems with minimum infrastructure. Commending the

    improvements achieved, Amit Sethi, Joint General Manager, ICICI bank says, "What impressed us

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    wasthat even with overall lower costs, we could achieve significantly better query performanceafter

    implementing the Sybase enterprise warehouse solution." ICICI Infotech today launched an enterprise

    resourceplanning (ERP) solution for the small and medium enterprises.

    The ERP package - Orion Advantage - comes bundled with an HP dual processor Xeon

    server, Oracle 9i database, Windows 2003 server and costs about Rs 9.90 lakh and has a 15-user

    license.

    An ERP package helps a manufacturer or any other business implementing it to manage all the

    important parts in the company such as product planning, parts purchasing, maintaining inventory and

    interacting with suppliers and customers.

    ICICI Infotech officials told a press conference here today that Orion Advantage offered a set of

    business practice solutions for industry segments such as engineering, auto ancillary,

    pharmaceuticals, chemicals and IT distribution. Besides the cost advantage, the ERP package also

    came pre-configured. ICICI Infotech had mapped the processes specific to each industry segment into

    the package.

    Mr. Manoj Kunkalienkar, Executive Director and President, ICICI Infotech, said that smalland

    medium enterprises (SMEs) offered a good market and ICICI Infotech hoped to become a leading

    solution provider to this segment.

    Mr. R.K. Kanthi, Deputy General Manager, ICICI Infotech, said there was no ERP packagefor the

    SMEs that bundled the server, database and operating system right now. That was the advantage

    ICICI Infotech offered to SMEs as Orion Advantage came bundled and preconfigured. Besides the

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    high cost of generic ERP packages, their implementation time as far as SMEs were concerned was

    also long. Orion Advantage could be installed in 45 days.

    ICICI Infotech had signed up six customers so far for the package and hoped to garner a 15 per cent

    market share of the SME segment, whose number in the country was estimated at 2.30 lakh.

    Mr. K.S. Natarajan, Managing Director, Trident Pneumatics Pvt Ltd of Coimbatore, one of the

    companies that had installed Orion Advantage, said that the company had tried three other ERP

    packages, all of which had failed, before settling on Orion Advantage.

    Mr Kunkalienkar said that ICICI Infotech planned to move the two development centers in Chennai

    into a single location and double the staff strength from 300 now in the next two years.

    The Chennai centers were involved in research and development of Orion ERP solutions and Premia,

    an insurance package.

    We can see that the how technology gives the best results in the below diagram. There are drastically

    changes seen in the use of Internet banking, in a year 2001 (2%) and in the year 2013 (25%).

    These type of technology gives the freedom to retail customers.

    Centralized Processing Units Deri ved Economies Of Scale

    Electroni c Straight thr ough Processing Reduced Transaction Cost

    Data Warehousing,CRM Improve Cost Ef fi ciency,Cross Sell

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    I nnovative Technology Appli cation Provide New Or Super ior Products

    The countrys middle class accounts for over 320 million people. In correlation with thegrowth of the

    economy, rising income levels, increased standard of living, and affordability of banking products are

    promising factors for continued expansion.

    PRODUCTS AND SERVICES

    PERSONAL BANKING

    Loan Product Deposit Product Investment &

    Insurance Auto loan

    Loan againstsecurity

    Loan againstproperty

    Personal loan

    Credit card

    2- wheeler loan

    Commercialvehicles finance

    Home loans

    Retail businessbanking

    Tractor loan

    Working capitalfinance

    Construction Equipment finance

    Health care finance

    Education loan

    Gold loan

    Savings A/C

    Current A/C

    Fixed Deposits

    Demat A/C

    Safe DepositLockers

    Mutual Funds

    Bonds

    Knowledge Centre

    Insurance

    General And HealthInsurance

    Equity AndDerivatives

    Mudra Gold Bar

    Cards Payment Services Access To Bank Credit Card Net Safe Net Banking

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    Debit Card

    Prepaid Card

    --------------------------------

    Forex services

    -------------------------------- Product And

    Services

    Trade Services

    Forex ServiceBranch Locater

    RBI Guidelines

    Merchant

    Prepaid Refill

    Bill Pay

    Visa Bill Pay

    InstaPay

    Direct Pay

    VisaMoneyTransfers

    E-Monies ElectronicFunds Transfer

    Online Payment OfDirect Tax

    One View

    InstaAlert MobileBanking

    ATM

    Phone Banking

    Email Statements

    Branch Network

    WHOLESALE BANKING

    Corporate Small and Medium

    Enterprises

    Financial Institutions

    and

    Trusts

    Funded Services

    Non FundedServices

    Value AddedServices

    Internet Banking

    Funded Services

    Non FundedServices

    Specialized Services

    Value Added

    Services Internet Banking

    BANKS

    Clearing Sub-Membership

    RTGS Sub-Membership

    Fund Transfer

    ATM Tie- Ups

    Corporate Salary A/C

    Tax Collection

    Financial Institutions

    Mutual Funds

    Stock Brockers

    Insurance Companies

    Commodities Business

    Trusts

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    NRI SERVICES

    Accounts & Deposits Remittances

    Rupee Saving A/C

    Rupee Current A/C

    Rupee Fixed Deposits

    Foreign Currency Deposits

    Accounts For Returning Indians

    North America

    Uk

    Europe

    South East Asia

    Middle East

    Africa

    Others

    Quick RemitIndia Link

    Check Lock Box

    Telegraphic/ Wire Transfer

    Fund Transfer Cheques/Dds/Tcs

    Investment & Insurances Loans

    Mutual Funds

    Insurance

    Private Banking

    Portfolio Investment Scheme

    Home Loans

    Loans Against Securities

    Loans Against Deposits

    Gold Card Credit

    Payment Services Access To Bank

    Net Safe

    Bill Pay

    InstaPay

    DirectPay

    VisaMoney

    Online Donation

    Net Banking

    One View

    InstaAlert

    ATM

    Phone Banking

    Email Statements

    Branch Networks

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    PRODUCTS

    ICICI Bank offers wide variety of Deposit Products to suit your requirements. Coupled with

    convenience of networked branches/ ATMs and facility of E-channels like Internet and Mobile

    Banking, ICICI Bank brings banking at your doorstep. Select any of its deposit products and provide

    your details online and their representative will contact you for Account Opening.

    SAVING ACCOUNTS

    ICICI Bank offers customers a power packed Savings Account with a host of

    convenient features and banking channels to transact through. So now customers

    can bank at their convenience, without the stress of waiting in queues.

    Special Savings Account:

    The Special Savings Account has been designed keeping in mind the specific needs of organizations

    such as Trusts, Associations, Societies, Councils, Clubs etc. It provides organizations solutions with

    added value and is ideal for tax exempted entities.

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    LIFE PLUSSenior citizens savings account

    LIFE PLUS,a special savings account for senior citizens from

    ICICI Bank is packed with a host of benefits,designed keeping

    your unique financial requirements in mind.

    Special senior citizens desk to cater to all banking transactions, so that you dont wait in

    queues.

    Higher interest rate on FD/RD:avail the combined benefits of safety,felexibility and

    attractive returns with ICICI Bank Fixed Deposit and Recurring Deposit.

    Free special senior citizen LIFE PLUS debit card.

    Money multiplies facility.

    Extended banking hours allows you to visit our branches,as per your convenience.

    Anywhere banking access to various services,ICICI Bank has to offeranytime,anywhere

    and from any place,including branches,ATMs and phone banking.

    Nomination facility available.

    Quarterly average balance(QAB) requirement of Rs.5000.

    Quarterly physical statements are delivered to your doorstep to absolutely free of cost.

    Passbook on request.

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    Young Stars Account:

    Young Stars is a banking service for children, aged 1day -18 years,

    brought to you by ICICI Bank to help the parents meet the present

    and future aspirations that they hold for their child. It offers various

    savings and investment options to the parent along with teaching the child to manage his/her personal

    finance in a more responsible and independent manner.Young Stars will guide your child through the

    world of banking -through checking the account balance, fun zones and special pages on the internet.

    It makes banking a pleasure and of course teaches your child to manage their personal finances.With

    the pocket money that you transfer to your child's account, you can even shop with him / her at

    Young Stars very own shopping page. You can even open a recurring deposit in your child's name.

    Once you are done with your 'banking', you can access your child's account with all the fun links to

    special zones designed to suit your child's area of interests and also impart knowledge on the current

    events of the world.

    Advantage woman savings account

    The ICICI Bank Advantage Woman Account enables todays

    independent women to enjoy hassle-free banking services. Besides the

    core ICICI Bank advantage, the Advantage Woman Savings Account is

    packed with special benefits for our women customers. Enjoy your present and plan for the future

    with ICICI Banks Advantage Woman Savings Account.Advantage Woman offers a specially

    designed woman's debit card which helps you shop and save simultaneously, manages your

    household expenditures and comes with a bag full of offers attached to it.

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    Special International Womans Debit Card with lots of offers.

    Free unlimited access to any banks ATM.

    Bill Pay facility & Multi Channel Access.

    Payable-at-par cheque book.

    Nomination facility available.

    Zero balance facility with an RD of Rs.2000 or Quarterly Average Balance (QAB)

    requirement of Rs. 10,000.

    Current Accounts:

    Every business requires efficient banking facilities to support its business activities. ICICI Bank

    offers premium quality service, unfolding a wide array of class products. With technology leadership

    and service the bank is able to meet some of the most challenging financial needs of clients.A

    Current Account is one that is required by Businessman, Joint stock companies,

    Institutions, Public authorities, public corporations etc. Any business that has

    numerous banking tranactions need a current account as it

    Allows running account supporting unlimited withdrawals and deposits.

    Is meant for convenience and not to save money.

    Roaming Current Account

    Only Roaming Current Account from ICICI Bank travels the distance with customers business.

    With advanced technological features such as MCC and LCC, banking needs are well taken care

    of, customers can access their accounts at over 500 networked branches across the country.

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    So while customers take care of their business, ICICI Banks Roaming Current Account

    simplifies banking for them.

    Salary Accounts

    Salary Account is a feature rich corporate payroll account with benefits for both corporates and its

    employees.

    The process of drawing cheques for salaries is replaced by sending a

    single ASCII file to the bank and the amount is directly credited into

    the employees salary account

    Cuts down payroll processing workload

    Salary Account can be opened with minimum 10 employees

    Instant credit of salaries

    ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees.As an

    organization, you can opt for our Salary Accounts to enable easy disbursements of salaries and enjoy

    numerous other benefits too.With ICICI Bank Salary Accounts your employees will enjoy the

    convenience of :

    Having the largest network of ATMs at their command,

    Free 24 hour Phone Banking,

    Free Internet Banking.

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    Wide range of tenures15 days to 10 years.

    Choice of investment plantraditional and cumulative deposits.

    Partial withdrawal allowed.

    Loan facility availableyou can avail loan up to 90% of principal and accrued interest.

    Auto renewal facility you can choose this option so that the deposit can be renewed on

    maturity.

    Interest compounded quarterly.

    Additional interest rate of 0.5% for senior citizens.

    Recurring Deposits:

    ICICI Bank Recurring Depositsare an ideal way to invest small

    amounts of money every month and end up with a large kitty on

    maturity.High recurring billingand recurring paymentscan be a

    drain on your finances and hence large investments may seem a plan

    away.

    Recurring deposits aims to encourage savings without putting any stress on customers finances by

    making them to put a lump sum amount in fixed deposit in one go.The recurring deposit also attracts

    high rate of return that are identical to the fixed deposit rates and most importantly no TDS is

    applicable in it .the minimum balance of deposit is of Rs.500 and thereafter in multiples of Rs.100 the

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    minimum period is 6 months and thereafter in multiples of 3 months,nomination facility is also

    available.

    Security Deposits:

    A few Corporates stipulate to their new employees to provide

    Security Deposit to reduce attrition. ICICI Banks proposal for the

    employee is to keep the Security Deposit in the form of a Fixed

    Deposit (FD) with the Bank. The employee cannot withdraw such

    FDs without the consent of the company and the company has the right to withdraw the FD in the

    event of employee leaving the organization before a certain stipulated period.

    ICICI Bank Tax-Saver Fixed Deposit

    ICICI Banks Tax-Saver Fixed Depositenables you to save tax and earn high returns. A dual benefit

    option structured to maximise your advantage. ICICI Banks Tax Saver FD is the perfect solution for

    your investment needs.

    EEFC Account

    Indian exports have surged over the last decade owing to an unprecedented boom in sectors like

    software, biotechnology, gems, jewellery, textiles etc. As a result of this, the volume of inward

    remittances has also increased significantly. To shield the firms engaged in regular export and import

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    from the exchange rate fluctuations RBI has allowed parking of foreign currency by exporters in an

    account designated as Exchange Earners Foreign Currency Account (EEFC). EEFC accounts are

    Current Accounts held in foreign currency with authorized dealers of foreign exchange in the country.

    Resident Foreign Currency (Domestic) Account

    Do you want to save money while buying foreign currency for travelling abroad? You can buy

    travellers cheques, foreign currency in cash and foreign currency demand draft for your expenses

    overseas. If you are a frequent traveller, you may not want to go through the hassles of buying foreign

    currency every time you travel abroad.

    The Reserve Bank of India has now made it easier for you to access foreign currency by permitting a

    foreign currency account (domestic) for resident Indians. In line with RBI guidelines, ICICI Bank has

    come up with a scheme that helps you get rid of all your forex worries. You can park your foreign

    currency in ICICI Bank under RFC (D) account. Non-interest bearing Resident Foreign Currency (D)

    (RFC (D)) with ICICI Bank can be maintained in four major currencies (USD, EURO, GBP and

    Japanese Yen)

    PRIVILEGE BANKING:

    Privilege banking service ensures preferential treatment to its customers.

    Silver privilege A/c

    Waiver of multi-city cheque book usage up to Rs. 1,00,000 per month.

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    Waiver of DD/PO charges for upto Rs.50,000 per day.

    Preferential rates of gold coins,deposits lockesr &foreignexchange.

    Quarterly average balance requirement of Rs.25000.

    Gold privilege A/c

    Priority processing at all ICICI Bank branches and customer care.

    Free usage of payable -at-par cheque book.

    Free international gold debit card with higher daily withdrawal and spend limit.

    Waiver of DD/PO charges for up to Rs.100,000 per day.

    Free anywhere banking facility.

    Preferential rates for gold coins, deposit lockers and foreign exchange.

    Quarterly Average Balance(QAB) requirement of Rs.50000.

    Titanium privilege A/c

    Branch relationship manager supported with phone banking relationship manager.

    Priority processing at ICICI Bank brancghes and customer care.

    Free international titanium debit card with higher daily withdrawal and spend limit.

    Free anywhere banking facility.

    Free usage of multy-city cheque book.

    Free physical monthly account statement.

    Complete waiver on DD/PO charges.

    Preferential rates for gol coins,deposit lockers and foreign exchange.

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    Quarterly average balance (QAB)requirement of Rs.75000 and Total Relationship

    Value(TRV)of Rs. 5,00,000.

    Family banking:

    Superior product benefits of privilige banking,wealth management and global

    private client(GPC) available to all the members of your family while the

    required minimum balance can be maintained in any of the accounts.

    Access to superior benefits for the entire family.

    Flexibility to maintain balances across account.

    Lower minimum balance requirement at individual customer level.

    Single family bankconvenience for the entire family and easier funds management.

    Outward Remittance:

    Send money to your loved ones abroad

    ICICI Bank offers you a simple way to send money outside India. Our Outward Remittance facilities

    make remitting money abroad quick, and reliable. ICICI Banks Outward Remittance is the solution

    for your all your needs. Be it money for education, gift money or maintenance for loved ones or

    donation for a cause. Our extensive network gives us reach to most parts of the world.

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    Advantage Deposit

    Advantage Deposit is a combination of fixed deposit and mutual fund investment, offering you the

    safety of a fixed deposit and the returns of an equity fund. Advantage Deposit counters equity-market

    fluctuations through Systematic Investment Plans.

    Combination of a Fixed Deposit (with monthly interest payout) and Systematic Investment

    Plan (SIP) of a Mutual Fund.

    Re-investment of monthly interest payout of Fixed Deposit into systematic investment plan of

    Mutual Fund.

    Automatic debits to account through Standing Instruction / ECS debit mandate.

    New Pension System of Government of India

    ICICI Bank with 49 branches is a Point of Presence (POP) for the NEW PENSION SYSTEM

    launched on May 1, 2014 by the Government of India. The scheme, promoted by the PFRDA

    (Pension Fund Regulatory and Development Authority, Government of India), is a first of its kind in

    India and is being launched pan-India by 22 other POP's as well.

    The purpose of this pension scheme is to promote security of income to its subscribers in their old

    age. The scheme will empower a subscriber to plan his own retirement and pension. It not only will

    help him save for life after retirement but also is a good investment tool as the returns are market-

    driven. For optimum returns, the Government has appointed six fund managers for subscribers to

    choose from.

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    LOANS

    HOME LOAN

    Interest rates on home loans have come down considerably in the last few

    years. Individuals who opted for housing loans in the years gone by, are

    still servicing them at 17% to 21% per annum. Quite a price to pay, since

    one can get a loan today for around 12% per annum. In such a case, you

    can opt for a balance transfer. Under this scheme, customers can replace

    their existing old high interest loan by a cheaper (equal to applicable current rates) loan. ICICI Home

    Finance will not only finance the balance amount of outstanding loan but also your prepayment

    charges to the old housing finance company.

    The result:

    A lower EMI with the same tenure .

    A reduced tenure with the same EMI.

    A reduced tenure and EMI .

    The same EMI and tenure but an additional amount as a loan.

    PERSONAL LOANS

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    ICICI Bank Personal Loans are easy to get and absolutely hassle free. With

    minimum documentation you can now secure a loan for an amount up to Rs.

    15 lakhs.

    Loans for salaried & self employed individuals.

    Loans are available from Rs. 20,000 to Rs. 15 Lakhs.

    Repayment tenures from 12 - 60 months.

    No Security,Collateral or Guarantors required.

    Loans can be used for any purpose with no questions asked regarding the end use of the loan.

    A balance transfer facility available for those who want to retire any higher debt.

    All loan repayments are done via equated monthly instalments (EMI).

    CAR LOAN

    The NO. 1 financier for car loans in the country. Network of more than

    1500 channel partners in over 780 locations. Tie-ups with all leading

    automobile manufacturers to ensure the best deals. Flexible schemes & quick processing. Hassle-free

    application process on the click of a mouse.

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    OBJECTIVE OF THESTUDY

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    OBJECTIVE OF THE STUDY

    Objectives are the ends that states specifically how goal be achieved. Every study must have an

    objective for which all the efforts have been done. Without objective no research can be conducted

    and no result can be obtained. On the basis of objective all the research process is followed.

    Objectives are the main aspect of every study. The objective of the study gives direction to go

    through the research problem. It guides the researcher and keeps him on track. I have two objectives

    regarding my research project. These are shown below:-

    1. Primary objective

    2. Secondary objective

    1. Primary objective:-

    1) To analyse the financial statement i.e P & L account and Balance sheet of ICICI BANK.

    2) To analyses the financial statements of the corporation to assess its true financial position by the

    use of ratios.

    3) To evaluate the financial soundness, stability and liquidity of ICICI BANK.

    2. Secondary objective:-

    1) To find out the shortcomings in ICICI Bank.

    2) To see whether ICICI Bank is going well or not in different areas.

    3)To study the software used in ICICI Bank.

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    RESEARCH

    METHODOLOGY

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    Research methodology

    The procedure adopted for conducting the research requires a lot of attention as it has direct bearing

    on accuracy, reliability and adequacy of results obtained. It is due to this reason that research

    methodology, which we used at the time of conducting the research, needs to be elaborated upon. It

    may be understood as a science of studying how research is done scientifically. So, the research

    methodology not only talks about the research methods but also considers the logic behind the

    method used in the context of the research study. Research Methodology is a way to systematically

    study and solve the research problems. If a researcher wants to claim his study as a good study, he

    must clearly state the methodology adapted in conducting the research the research so that it way be

    judged by the reader whether the methodology of work done is sound or not.

    The Research Methodology here includes:-

    Objective of study

    Meaning of Research.

    Research Problem.

    Research Design.

    Data Collection method.

    Analysis and interpretation of Data

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    Meaning of Research:

    Research is defined as a scientific and systematic search for pertinent information on a specific

    topic. Research is an art of scientific investigation. Research is a systematized effort to gain now

    knowledge. It is a careful investigation or inquiry especially through search for new facts in any

    branch of knowledge. Research is an academic activity and this term should be used in a technical

    sense. Research comprises defining and redefining problems, formulating hypothesis or suggested

    solutions. Making deductions and reaching conclusions to determine whether they if the formulating

    hypothesis. Research is thus, an original contribution to the existing stock of knowledge making for

    its advancement. The search for knowledge through objective and systematic method of finding

    solutions to a problem is research.

    Research Problem

    The first step while conducting research is careful definition of Research Problem. To ERR IS THE

    HUMAN is a proverb which indicates that no one is perfect in this world. Every researcher has to

    face many problems which conducting any research thats why problem statement is defined to know

    which type of problems a researcher has to face while conducting any study. It is said that,

    Problem well defined is problem half solved.

    Basically, a problem statement refers to some difficulty, which researcher experiences in the context

    of either a theoretical or practical situation and wants to obtain the solution for the same.

    The problem statement here is:-

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