Analysis of Strategic Planning Forums Responses

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Presentation Overview

Five Modules Presented:• Hard and Soft Skills • Advocacy and GAPS in Higher Education• Barriers to Student Success• Student Experiences• Great Colleges to Work For

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Hard and Soft Skills

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In this section we will examine the answers to the question, “what hard and soft skills do you need CNM students to have and where are the biggest GAPS now?” This is the only question focusing on the future needs of the job market. This question was answered by Advisory members and the community.

What hard and soft skills do you need CNM students to have and where are the biggest GAPS now?

Interview

Dual Credit Classes

Time management

Cannot Pass Drug Test

Financial skills

Need to be Proactive

Unprepared

Relationship with Employers

0 2 4 6 8 10 12 14 16 18 20

4Advisory/Community leaders

What hard and soft skills do you need CNM students to have and where are the biggest GAPS now?

Unprepared

Life skills

Relationship with Employers

Business Skills

0 2 4 6 8 10 12 14 16 18 20

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Business Skills:• Students lack interview skills• Do not know how to properly fill out an application or create a resume• Need basic skills on working in a small business: cash flow, payroll, ordering suppliesRelationship with Employers:• More Apprenticeships, internships• Have employers speak with students on what is needed of them to be able to get a jobLife skills:• Students need ambition, confidences• They need to know the benefits and value of an education• Need to be able to take accountability, have professionalism and timelinessUnprepared:• Need proper grammar skills, presentation skills• Need basic training in writing, communicating and math

Advocacy and GAPS in Higher Education

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In this section we will look at four questions pertaining to advocacy, challenges, and GAPS in higher education. These questions were answered by K-12 partners, Higher Education partners, legislators, local government, judges, and community leaders. After individual consideration, we will look at the commonalities among all four questions.

What can CNM do to reinforce your advocacy in Higher Education?

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Support

Potential job opportunity

Be proactive

Community involvement

Involve workforce

More Information needed

Class schedule/Campus

Students needs

Marketing

0 5 10 15 20 25 30 35Legislators/Local Government/Judges/Community leaders

How can CNM collaborate with you to reinforce your advocacy in higher education ?

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Increased advisement

More student-to-student social interaction

Increase graduation

Cost of college

Increased collaboration

Help the transfer student

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5K-12 partners/Higher Education Partners

What is our greatest shared challenge and how can we work to

collaboratively to resolve it?

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Cultural curriculum

Financial support of feeder schools

Remediation

Increase Economic development

Help New Mexico

Availability of Education

Help at risk students

Student support

0 1 2 3 4 5 6 7 8 9K-12 Partners

What GAPS do you see in the educational spectrum that CNM should be filling?

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The want of certificates not degreesIncreased distance learning

Between the class and the majorIncreasing family support

Value of a degreeWith low income/ students of need

Discussion of the great dual credit programLeadership Opportunities

Need student pathwayBetween CNM and 4yrs

Between education and job placementAdvertising

Between high school to collegeMore resources needed

0 1 2 3 4 5 6 7 8 9 10K-12 partners/ Higher Educational partners

Commonalities among ALL education partners

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Support

Schedule

Pathway

Understand Student Needs

Marketing/ Increased Information

0 10 20 30 40 50 60

Support

Pathway

Marketing/ Increased Information

0 10 20 30 40 50 60Marketing/ Increased Information:• The public needs an increased awareness of CNM and the programs offered• Students and the community need to understand the value of a degree• The community needs to be shown our data, especially the return on investment• K-12 students need to have information on higher education continually and constantly re-enforced to themUnderstand Student Needs:• Need to figure out how to get students to stay in school• Advisors are out of touch with employers• Need to start speaking to students earlier about the expectations of higher educationPathways:• Clear pathway between high school to college, between CNM and 4 year institutions, between degree and jobSchedule:• More classes offered at more times and at remote campuses, including Dual Credit and Career Technical

optionsSupport: • More general student support services, mentoring of at risk students• Support of K-12 partners• More CNM Connect offerings

Commonalities among ALL education partners

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Barriers to Student Success

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In this section we are going to examine the responses to the question, “what are the barriers to students staying and completing their goals?” We will look at responses to the question from the perspective of employees and students. Finally, we will take a look at how they are similar and different.

What do you believe are the barriers for students in staying and completing their goals?

Health IssuesTransportation Issues

Personality IssuesTime Constraints

Unrealistic ExpectationsUnclear Pathways to Goals

Life IssuesLack of MotivationScheduling Issues

Difficult Enrollment\Admission ProcessWork Demands

Need Increased Support SystemFamily Obligations

Unprepared Financial Issues

0 10 20 30 40 50 60 70 8014Employees

What do you perceive as the barriers to staying in school, meeting your goals , and succeeding?

Difficult to transfer

More Student Facilities

Class expectations too high

Technology

Personality traits

Poor Instructors

Involvement opportunity

Transportation

Assistance

Poor Schedule

Financial

0 2 4 6 8 10 12 14 16 1815Students

Employees vs. Students

More Support System

Family Obligations

Unprepared

Financial Issues

0 10 20 30 40 50 60 70 80

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Transportation

Assistance

Poor Schedule

Financial

0 2 4 6 8 10 12 14 16 18

• Both cite financial reason as the largest barrier• That is where the commonalities stop• Students begin to feel that that issues surrounding school and their access to

education as big barriers• Employees feel that the larger barriers are have to do with factors outside of

higher education and preparation for college

Student Experience

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In this section we will examine four questions posed to the students. All questions pertain to the education they receive at CNM and ways to improve upon it. No commonalities will be discussed in this section.

What was your best learning experience and why?

Online

More learning resources

Discussions

Caring teachers

Applying the knowledge

0 1 2 3 4 5 6 7 8 9 10

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How would you like to be taught?

More Course/Class time

Many pacings of class

Internship opportunities

Clear expectation in class

Good instructors

many teaching methods

0 5 10 15 20 25 30

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Outside of the classroom what is one thing at CNM that has impacted you the most positively?

Teachers who care

Workstudy program

Being a role model

Making friends

Confidence in Self

Employees

Resources

0 5 10 15 20 25 30

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Great Colleges to Work For

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The final section will examine what CNM employees have to say about working at CNM and what would make CNM a best place to work. After looking at each individually, we will look at the commonalities. At the end of this section we will take a look at some standout responses.

What would make CNM a great place to work for?

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Advancement opportunities

Customer service

More Support

Free Parking

More training

Respect each other

communication

Benefits\Services

Increase pay

More social activities

0 5 10 15 20 25 30 35 40 45

Finance and Operations Employees

What was the best place you worked and why?

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Education valuedGood Communication

PrideFacilities

Good SupervisorsAdvancement Opportunity

More ServicesScheduling

Faculty supportEmploying BondingMore Staff servicesGood Environment

AppreciationIncentive based pay

0 10 20 30 40 50 60 70All employees and faculty

Commonalities among Employees

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Training

advancement opportunity

Facilities

Schedule

Faculty support

Communication

Good environment

Appreciation\respect

Benefits and Services

Employee bonding/social activities

Increase pay/incentive pay

0 10 20 30 40 50 60 70 80 90 100

Appreciation\respect

Benefits and Services

Employee bonding/social activities

Increase pay/incentive pay

0 10 20 30 40 50 60 70 80 90 100Increase Pay/ Incentive Pay:• Living wages, cannot live on the pay in this economy• Incentive based pay based on how well one works• Annual RaisesEmployee Bonding/ Social Activities:• More social and employee activities, non-work related• Getting to know colleagues better so that one can form a social and educational resource in themBenefits and Services:• Parental leave, paid maternity leave, paternity leave• Educational benefits: tuition reimbursement• Make employees aware of the benefits available to them• Free physical fitness center• Free parkingAppreciation/ Respect:• Respect each other, Equal treatment and fairness to all employees• Employee appreciation, feeling valued and respected from upper management• Recognition of merits, and employee skills

Commonalities among Employees

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Standout Responses

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• Provide the necessary tools to empower staff members to provide customer service

• Working from home, more flexible schedules during slower periods• Faculty have a lack of office space, different poorer facilities for part timers• Free parking, coffee• Listen to staff ,students and faculty• faculty support: collaboration on things outside of the classroom, sabbatical

programs, freedom to create how lessons are delivered, more meaningful evaluations, autonomy to teach and design courses

• Open communication between all employees, communication from leadership, clear communication

• Educational attainment should be honored and recognized