AFFINITY INSURANCE BANCASSURANCE AFFINITY BANKING Global Affinity Finance Club Finaccord’s newsletter about affinity financial services worldwide Welcome back to your Club! The final quarter of 2014 witnessed a broad array of new initiatives around the world for affinity and corporate partnerships in financial services with Manulife and MAPFRE especially active in this respect. Not only did Manulife secure new bancassurance deals for life and health insurance products in the Asia-Pacific region with banks in Indonesia (Bank Muamalat and Bank of China), Japan (Chukyo Bank), Macau (ICBC), the Philippines (China Bank) and Singapore (RHB Bank), but it also forged a link with WING, a Cambodia- based provider of mobile payment services, enabling customers to pay life insurance premiums using this company’s service. Meanwhile, MAPFRE (mainly through its international assistance and warranty arms) unveiled a diverse range of initiatives including those with GIG and Kuwait Airways for card-related travel insur- ance, with Lemontech for travel insurance (in Brazil), with MAK for extended warranties and travel insurance (in Hungary), with MetLife for GAP insurance (in Russia), and with Türk Telekom for assis- tance services related to home and office moves (in Turkey). Other eye-catching deals were those of CNA Warranty with Remi for equipment maintenance and repair programs (in the US), Gener- ali with Discovery for ‘Vitality’ health and protection-related life in- surance (in various European countries), Ping An with Vaillant for household insurance (in China), and Walmart with Direc- tHealth.com for health insurance (in the US). We shall look forward to tracking further innovations during 2015. Alan Leach, Director [email protected]For our published reports, news and more please visit www.finaccord.com AUTUMN 2014
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� AFFINITY INSURANCE
� BANCASSURANCE
� AFFINITY BANKING
Global Affinity
Finance Club
Finaccord’s newsletter about affinity financial services worldwide
Welcome back to your Club! The final quarter of 2014 witnessed a broad array of new initiatives around the world for affinity and corporate partnerships in financial services with Manulife and MAPFRE especially active in this respect. Not only did Manulife secure new bancassurance deals for life and health insurance products in the Asia-Pacific region with banks in Indonesia (Bank Muamalat and Bank of China), Japan (Chukyo Bank), Macau (ICBC), the Philippines (China Bank) and Singapore (RHB Bank), but it also forged a link with WING, a Cambodia-based provider of mobile payment services, enabling customers to pay life insurance premiums using this company’s service. Meanwhile, MAPFRE (mainly through its international assistance and warranty arms) unveiled a diverse range of initiatives including those with GIG and Kuwait Airways for card-related travel insur-ance, with Lemontech for travel insurance (in Brazil), with MAK for extended warranties and travel insurance (in Hungary), with MetLife for GAP insurance (in Russia), and with Türk Telekom for assis-tance services related to home and office moves (in Turkey). Other eye-catching deals were those of CNA Warranty with Remi for equipment maintenance and repair programs (in the US), Gener-ali with Discovery for ‘Vitality’ health and protection-related life in-surance (in various European countries), Ping An with Vaillant for household insurance (in China), and Walmart with Direc-tHealth.com for health insurance (in the US). We shall look forward to tracking further innovations during 2015. Alan Leach, Director
For our published reports, news and more please visit www.finaccord.com
AUTUMN 2014
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Affinity Insurance News ASSISTANCE 5 MAPFRE Assistance collaborates with Turkish mobile operator for assistance services 5 COMMERCIAL INSURANCE 5 Allianz Commercial strengthens links with Fire Protection Asso-ciation in the UK 5 HOUSEHOLD INSURANCE 5 Ping An links with Vaillant for household insurance in China 5 LIFE AND HEALTH INSUR-ANCE 5 Generali ties with Discovery for development of 'Vitality' insur-ance products in Europe 5 Aegon unveils Tsinghua Tong-fang as new joint venture partner in China 5 Manulife Financial starts working with Cambodian mobile payment service provider 6 Sam’s Club ties with Aetna to de-liver healthcare services to US small businesses 6 Walmart to offer comprehensive health insurance program in con-junction with DirectHealth.com 6
MOTOR INSURANCE 6
Ageas continues personal lines joint venture with Tesco 6 Allianz offers preferential rates to members of eight consumer or-ganisations in Italy… 6 NICHE INSURANCE 7
… and signs affinity deal with online boat sharing facilitator in France 7 MAPFRE Warranty links with MetLife for GAP insurance in Russia 7 Affinion secures identity theft relationship with German MVNO 7 PRODUCT WARRANTIES / INSURANCE 7
Assurant Solutions co-operates with Claro for new handset pro-tection scheme 7 Asurion links with Canadian mo-bile operator for mobile phone protection plan 7 Wertgarantie and aetka com-mence mobile handset protection scheme in Germany 8 SPB and Inhance reveal mobile security and data management partnership 8
Brightstar initiates relationship with new mobile service focused on military veterans 8 CarGarantie increases partnerships for motorbike extended warranties in Europe 8 ...and strengthens links with Daim-ler and Volvo car manufacturer brands 8 CNA Warranty partners with Remi to consolidate equipment maintenance agreements 9 TRAVEL INSURANCE 9
Allianz Global Assistance rein-forces partnership with easyJet… 9 … and merges Canadian travel insurance operations with local partner 9 MAPFRE Assistance wins man-date with Brazilian corporate travel specialist… 10 … and works with GIG and Ku-wait Airways for card-related travel cover 10 GENERAL 10
Allianz and BMW renew world-wide collaboration for five more years 10 Countdown collaborates with Cigna in its foray into personal insurance market 10
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Zurich Seguros signs agreements with professional associations in Spain… 10 …while MAPFRE initiates rela-tionship with association for Chi-nese nationals 10 MAPFRE Assistance seals part-nership with Hungarian automo-tive club 11
Bancassurance News 11
HEALTH INSURANCE 11
Bupa ties with Hang Seng Bank in Hong Kong for health insur-ance 11 LIFE INSURANCE 11
AvivaSA extends bancassurance deal with Akbank through to 2029 11 ACE Life enters into bancassur-ance partnership with SCB 11 Emirates NBD and MetLife team up for life insurance in the UAE 11 MOTOR INSURANCE 12
LV= extends motor insurance deal with UK building society… 12 GENERAL 12
... and gets ready to take over affinity insurer 12
Ageas wins personal lines affinity relationship with Virgin Money 12 BNP Paribas Cardif and Ageas take control of UBI Banca's non-life insurer 12 Aegon enters Portuguese market through another joint venture with Santander 12 CNP Assurances takes stake in Santander’s pan-European creditor insurance unit… 13 … but sells back stake in Spanish joint venture to Barclays… 13
… and tees up further co-operation with Groupe BPCE from start of 2016 13
Crédit Agricole Assurances launches a captive non-life insur-ance operation in Poland 13 Manulife Financial secures new bancassurance deals in Asia-Pacific countries 14
Affinity Banking News 14
AFFINITY ACCOUNTS 14
Santander signs up 11 more Spanish universities as immediate 'TUI' issuers 14 AFFINITY BANKING 15
Bankia links with SAECA for SME finance initiative 15
AFFINITY CARDS 15 MasterCard attains preferred partner status with NAFCU 15 AUTOMOTIVE FINANCE 15
Sofinco ties with Icare for ex-tended warranty embedded in used car finance contracts 15
CO-BRANDED CARDS 15
AEON Financial Services works with JCB for new Disney-themed payment cards 15 American Express extends co-branding partnership with Delta 15 INTERNATIONAL PAY-MENTS / REMITTANCES 16
Western Union begins money transfer partnership with leading Chinese bank… 16 … and rolls out initiatives with retail brands in the US 16 Wirecard and Rocket Internet cement strategic partnership 16 MOBILE / ONLINE PAY-MENTS 16
BNP Paribas and Orange launch mobile payment initiative in Sene-gal 16
Boku launches billing partner-ships with several mobile net-work operators in the UK 16
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Virgin Money forges agreement with Monitise for digital and mo-bile banking 17 MORTGAGES 17
HSBC broadens mortgage choice through link with UK mortgage broker 17 PAYMENT CARD ISSUANCE AND ACCEPTANCE 17
JCB rolls out new initiatives in Cambodia, Mongolia, Pakistan and Russia 17 MasterCard works with Paylib for online payments in France and abroad 17
BBVA Compass and Dwolla team up to offer payment ser-vices to customers in the US 18 RETAILER CARDS / FINANCE 18 Suning creates joint venture with Bank of Nanjing and BNP Paribas Personal Finance 18 BNP Paribas Personal Finance ac-quires South African retailer fi-nance business 18 BJ’s Wholesale Club unveils triple-tier MasterCard co-branding program 18 Synchrony Financial seals two new store card partnerships and one renewal 18
Alliance Data renews credit card program with US furniture re-tailer 19 Santander rolls out new co-branded card with Spanish fuel brand 19 Banco Popular offers financial services to optician chain’s fran-chisees 19 Capital One and Hudson's Bay Company announce new credit card program agreement 19
Finaccord country reports
If you are interested in studies per-taining to a specific country, please click on the links below. Australia Austria Belgium Brazil Canada China France Germany India Indonesia Italy Japan Malaysia Netherlands Poland Romania Russia South Africa Spain Switzerland Turkey UK USA Alternatively, to see our full list of reports organised by country, with more than 60 countries cov-ered in total, please click here.
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Affinity Insurance News
ASSISTANCE MAPFRE Assistance collabo-rates with Turkish mobile operator for assistance ser-vices In Turkey, MAPFRE Assistance has begun co-operating with Türk Telekom for the provision of assistance services relating to moving home or office. Specifi-cally, its services include provid-ing help with the packing and setting up of equipment and furniture, assistance with cancel-ling, transferring or taking out electricity, gas or water con-tracts, and guarantees covering losses of or damage to items while they are in transit. The services are being made avail-able initially in Istanbul but will be introduced elsewhere in Tur-key over time. ————————————--
COMMERCIAL INSURANCE
Allianz Commercial strength-ens links with Fire Protection Association in the UK In the UK, Allianz Commercial has announced a preferred sup-plier partnership with the Fire Protection Association (FPA) whereby SME customers with its own business insurance products will obtain a discount of 30% against the FPA’s annual
membership price, reducing to 20% for larger firms. FPA mem-bership typically provides access to fire safety advice and training for businesses and their employ-ees. ————————————-
HOUSEHOLD INSURANCE Ping An links with Vaillant for household insurance in China In China, Ping An Property & Casualty has announced plans to offer household insurance cover for customers using Vaillant heating systems. Plans to cross-sell liability and accident insur-ance are also in the pipeline. Ping An announced revenue of USD 64.5 billion in 2012, mak-ing it one of the largest players in the Chinese insurance market. Vaillant is the second-largest company in the heating, ventila-tion and air-conditioning indus-try (HVAC) market in Europe.
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LIFE AND HEALTH INSUR-ANCE Generali ties with Discovery for development of 'Vitality' insurance products in Europe
Multinational insurance group Generali has announced the creation of a pan-European partnership with South Africa's Discovery, for the development
of so-called 'Vitality' health and protection-related life insurance products. Specifically, 'Vitality' is a behaviour-based insurance concept that encourages and rewards customers to improve their health and well-being in exchange for benefits and pro-motions provided by a broad network of partners that cover a complete range of lifestyle ac-tivities. Products and services developed through the partner-ship are scheduled to be launched first in Austria, France and Germany. Discovery has developed comparable partner-ships with insurers in Australia, China, Singapore, the UK and the US with around 5.5 million customers in total having signed up for 'Vitality' policies. Aegon unveils Tsinghua Tongfang as new joint ven-ture partner in China In China, Aegon has announced that Tsinghua Tongfang will replace CNOCC as its life insur-ance joint venture partner. Tsinghua Tongfang, which will purchase CNOCC’s equity stake in the joint venture, is a state-owned enterprise that invests in various industries including en-ergy, consumer electronics and technology. Aegon, which has operated in mainland China since 2003 through the Aegon-CNOOC joint venture, will con-tinue to provide the same insur-ance products and support to customers and business partners
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under the new agreement. Manulife Financial starts working with Cambodian mobile payment service pro-vider In Cambodia, Manulife Finan-cial is linking with WING, a mobile payment service pro-vider which allows customers to transfer, deposit and withdraw money, to provide its customers with a means of paying for life insurance premiums through WING’s agents and mobile net-works. As part of the agree-ment, Manulife customers can pay insurance premiums either using their mobile phones or at WING machines set up in its branches across Cambodia. Sam’s Club ties with Aetna to deliver healthcare services to US small businesses In the US, Sam’s Club, a chain of membership-only retail ware-house clubs owned and oper-ated by Walmart, has teamed up with Aetna to provide health-care options to small businesses under the ‘Aetna Marketplace for Sam’s Club’ brand. This partnership is the first private healthcare exchange designed to meet the needs of both small business owners and their em-ployees that is promoted by a mass market retail brand. The
program is open to Sam’s Club business members with two or more employees in 18 desig-nated states. Walmart to offer comprehen-sive health insurance pro-gram in conjunction with Di-rectHealth.com Also in the US, Walmart itself has announced that it will work with DirectHealth.com to launch ‘Healthcare Begins Here’, an in-store program designed to educate customers about health insurance options. Direc-tHealth.com, an online health insurance comparison site which is also a licensed health insur-ance agency, will offer Walmart customers both access to infor-mation about health insurance and the opportunity to enrol in selected plans. Direc-tHealth.com, which offers ac-cess to over 1,700 plans from more than 300 leading carriers, will deploy agents in around 2.7 million Walmart stores. ————————————--
MOTOR INSURANCE
Ageas continues personal lines joint venture with Tesco In the UK, Ageas and Tesco (via its wholly-owned Tesco Bank subsidiary) have agreed to continue providing household
and motor insurance through their jointly-owned entity Tesco Underwriting. The latter com-pany, which has underwritten and administered insurance poli-cies sold through Tesco Bank for several years, is a company in which Ageas holds a 50.1% equity interest with the other 49.9% held by Tesco Bank. At the time of the new agreement, Tesco Underwriting stated that it had over 1.2 million custom-ers and was dealing with more than GBP 440 million in gross written premiums each year. Allianz offers preferential rates to members of eight consumer organisations in Italy... In Italy, Allianz has signed co-operation agreements with eight diverse consumer associations (Adiconsum, Adoc, Cittadinan-zattiva, Codacons, Federconsu-matori, Lega Consumatori, Movimento Difesa del Cittadino e Unione Nazionale Consuma-tori). Not only will members of these organisations benefit from a 15% discount on third-party motor liability insurance under-written by Allianz but they will also be entitled to 25% off the cost of using the insurer’s ‘Allie’ telematics device, which offers a number of emergency and secu-rity services related to accident assistance, car theft and speed-
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ing. As a result of the initiative, discounts will also be available for motor fire and theft insur-ance. ————————————--
NICHE INSURANCE
…and signs affinity deal with online boat sharing facilitator in France In France, Allianz has become the insurance partner of Boater-fly.com, an online provider that enables users to join boat trips and let pleasure boats to one another. Specifically, pleasure boats hired through Boater-fly.com will be insured by Al-lianz against damage and theft. Boaterfly.com was created in 2013, and claims that 2,500 boat enthusiasts, including 500 boat owners across 24 countries, had used its hiring service as of De-cember 2014. MAPFRE Warranty links with MetLife for GAP insur-ance in Russia In Russia, MAPFRE Warranty has entered into a deal with the local arm of US-based insurer MetLife to offer GAP insurance to customers of MetLife who take out a finance contract to
acquire a car. This cover means that the these customers are protected in the event that their car is written off or stolen and not recovered as it pays the dif-ference between the original purchase price and the amount paid out through their regular motor insurance. Affinion secures identity theft relationship with German MVNO In Germany, Affinion, an inter-national provider of customer loyalty and engagement prod-ucts, has disclosed a new part-nership with mobilcom-debitel, the country’s largest MVNO (mobile virtual network opera-tor). The relationship has seen the development of the new ‘IDPROTECT’ product, which aims to help mobilcom-debitel’s customers to stay safe online and to reduce the risk of their falling victim to identity theft. The new product performs a daily online scan and alerts users to any of their personal and fi-nancial details appearing pub-licly online. Where information appears that the user does not believe should be available, the team managing this product takes action to ensure that it is removed. The partnership with
mobilcom-debitel further ex-pands Affinion’s presence in the telecoms sector, following other agreements with Telefónica Movistar and Vodafone. ————————————--
PRODUCT WARRANTIES / INSURANCE
Assurant Solutions co-operates with Claro for new handset protection scheme In Brazil, mobile network op-erator Claro has teamed up with Assurant Solutions to launch a new program known as ‘Claro Up’ which enables customers to purchase smartphones through monthly instalment payments while also covering devices against accidental damage and theft. The program also offers participants the chance to up-grade their handset once a year. In other news concerning mo-bile gadget and phone cover, Assurant has also announced the acquisition of French mobile insurance administrator CWI Group in a deal worth EUR 56 million, expanding Assurant's presence in this sector in France. Asurion links with Canadian mobile operator for mobile phone protection plan In Canada, Asurion has an-nounced that it has teamed up
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with WIND Mobile, Canada’s fourth-largest mobile operator, to offer a new mobile phone protection plan. The new ser-vice (the ‘WIND Phone Protec-tion Plan’) will protect devices from accidental damage, loss and theft as well as out-of-warranty technical malfunction. Wertgarantie and aetka com-mence mobile handset pro-tection scheme in Germany In Germany, mobile service spe-cialist aetka Communication Center has signed an agreement with product protection special-ist Wertgarantie for the provi-sion of mobile phone extended warranty services. Specifically, Wertgarantie plans will be made available through aetka's branded partners and affiliated retailers across Germany. SPB and Inhance reveal mo-bile security and data man-agement partnership SPB Ibérica (the Spanish arm of France-based affinity insurance broker SPB) has announced a multi-year agreement with mo-bile device security and warranty specialist Inhance Technology, itself headquartered in Ireland. Under the terms of the deal, SPB Ibérica will incorporate its partner’s anti-theft and content management applications within its own insurance programs for selected mobile network opera-tors and retailers in Spain.
Brightstar initiates relation-ship with new mobile service focused on military veterans In the US, Defense Mobile, a new nationwide 4G mobile ser-vice serving military veterans, has selected Brightstar, a special-ised wireless distributor and leader in innovation and diversi-fied services for the wireless in-dustry, including mobile phone insurance, as a distribution and fulfilment partner. Defense Mo-bile will market its services through the RadioShack retail chain using the ARMYmobile, NAVYmobile, AIRFORCEmo-bile, MARINESmobile and COASTGUARDmobile brands.
CarGarantie increases partner-ships for motorbike extended warranties in Europe...
Turning to automotive sector extended warranties, CarGaran-tie has established a number of partnerships for motorbike ex-tended warranties with the BMW, KTM and Triumph brands. It has built on its existing ex-tended warranty programs for BMW motorbikes in Belgium, Germany and Luxembourg with a new scheme for BMW motor-bike dealers in France. This product can be bought with new motorbikes for 12 or 24 months, and with used ones for three to 24 months. Further-more, in central Europe, CarGa-rantie has created extended war-
ranty schemes for BMW motor-bikes in Bulgaria, the Czech Re-public, Hungary, Romania, Slo-vakia and Slovenia. These can also be bought with new bikes for 12 or 24 months, and re-newed up to a maximum of seven years or 80,000 kilometres in distance travelled from the original purchase of the motor-bike. Meanwhile, CarGarantie's ex-tended warranty for KTM mo-torbikes, 'KTM_CARE', which was already operational in Aus-tria, Belgium, Germany, Luxem-bourg, the Netherlands and Switzerland, has now been in-troduced to Italy. Customers have a choice of adding cover for 12 or 24 months, for both new and used motorbikes, and they can extend this for another 12 months each year until the motorbike is 12 years old or has been ridden for more than 80,000 kilometres. In addition, CarGarantie has also introduced a similar ex-tended warranty for Triumph motorbikes in Portugal and Spain, following the launch of this product in Austria and Ger-many,
...and strengthens links with Daimler and Volvo car manu-facturer brands
CarGarantie has also signed an agreement for new car extended warranties with Volvo Auto Po-land, which gives new custom-
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ers an automatic three-year ex-tension to the original two-year factory warranty offered by Volvo, or up to 100,000 km. Customers can then buy a fur-ther extension up to 150,000 km, and this is also available to existing Volvo customers. A similar partnership already exists in 14 other European countries, namely Austria, Belgium, Croa-tia, Czech Republic, France, Germany, Italy, Hungary, Lux-embourg, Portugal, Romania, Slovenia, Spain and Switzerland. In Germany, an existing ex-tended warranty partnership be-tween Daimler group and Car-Garantie has been strengthened through the introduction of tyre cover for Mercedes-Benz and Smart customers. This cover is valid for two years from the purchase date of a tyre, and pro-vides replacements for tyres that are damaged or punctured. Fi-nally, in Switzerland, CarGaran-tie is now offering an extended warranty for approved used Mercedes-Benz cars for 12 or 24 months, up to a limit of 12 years and 150,000 km. CNA Warranty partners with Remi to consolidate equip-ment maintenance agree-ments In the US, CNA Warranty has entered into a strategic partner-ship with Remi, an equipment maintenance and asset manage-ment service provider, to offer a
new program to manage the risk of equipment maintenance and repair. Specifically, the initiative consolidates all extended equip-ment maintenance agreements under one agreement, offering one renewal and billing date, consistent terms and conditions, and an online portal to manage maintenance histories. Client services are provided by Remi.
Remi states that it helps organi-sations of all types by providing a more cost-effective, central-ised approach to repairing and maintaining electronic devices. Such devices can include every-thing from diagnostic imaging equipment in a hospital to desk-top printers at a university, with Remi replacing existing manu-facturer agreements and consoli-dating all assets into one com-prehensive program. It aims to work with customers to elimi-nate unnecessary maintenance expenditures and to gain the greatest return on investments in equipment maintenance. ————————————--
TRAVEL INSURANCE
Allianz Global Assistance re-inforces partnership with easyJet… Allianz Global Assistance has secured a three-year contract renewal with budget airline easy-Jet that will allow it to continue offering single and annual multi-trip insurance, as well as missed-flight cover, to the airline’s cus-tomers across Europe. The pre-existing partnership of these two organisations had already been in place for 12 years. …and merges Canadian travel insurance operations with local partner In Canada, Allianz Global Assis-tance has merged its travel in-surance operations with TIC Travel Insurance Coordinators, thus gaining access to over 8,000 partnerships that the latter has established with brokers and travel agencies throughout the country. Likewise, TIC will also benefit from its new partner’s worldwide network of service providers. The combined entity, which will operate as Allianz
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Global Assistance, will be one of the largest travel insurance providers in Canada. Upon completion of the share exchange transaction, which was being targeted for the end of 2014, Allianz Worldwide Part-ners, the parent company of Al-lianz Global Assistance Canada, was destined to own 55% of the combined legal entity while Co-operators Life Insurance Com-pany, the previous outright owner of TIC Travel Insurance Coordinators, would hold an ownership stake of 45%, based on relative economic valuations. MAPFRE Assistance wins mandate with Brazilian cor-porate travel specialist…
In Brazil, MAPFRE Assistance has created an agreement with corporate travel specialist Lemontech for the distribution of travel insurance that can be packaged with air tickets, hotel bookings and other travel ser-vices. Lemontech lays claim to a total portfolio of over 400 cor-porate clients in Latin America.
… and works with GIG and Kuwait Airways for card-related travel cover
MAPFRE Assistance has also created a deal in the Middle East with Gulf Insurance Group (GIG) and Kuwait Airways by means of which the insurer's customers in possession of the
'Oasis Gold' co-branded card developed by the airline are of-fered travel cover. According to the assistance firm, online travel bookings in the Middle East doubled in volume between 2011 and 2014. ————————————--
GENERAL
Allianz and BMW renew worldwide collaboration for five more years Allianz and BMW have an-nounced a renewal of their worldwide collaboration for an-other five years in the area of automotive insurance, warranty and assistance products. It also provides a basis for global co-operation in related areas such as e-mobility and safety systems. Since the start of their global partnership in 2009, the two partners claim to have tripled their jointly-managed insurance business through around 50 products across 27 different countries. Countdown collaborates with Cigna in its foray into per-sonal insurance market In New Zealand, supermarket chain Countdown has launched insurance products in partner-ship with Cigna and Southern Cross. In particular, it has begun offering accidental death, bill protection, life, pet and travel
insurance which can be applied for online or over the phone. All policies apart from pet insur-ance are being underwritten by Cigna, with pet insurance sourced from Southern Cross. The diversification into insur-ance extends Countdown's wider move into financial ser-vices after it launched a co-branded Visa card in partner-ship with GE Capital in 2013. Zurich Seguros signs agree-ments with professional asso-ciations in Spain… In Spain, Zurich has signed agreements with two regional trade associations – namely, the Agrupament de Botiguers i Comerciants de Cataluña and the Colegio Oficial de Apare-jadores, Arquitectos Técnicos e Ingenieros de Edificación de Alicante (COAATIEA) – to provide accident, car, home and office insurance to their mem-bers. As part of both agree-ments, members benefit from these types of insurance at no charge for an introductory pe-riod. …while MAPFRE initiates relationship with association for Chinese nationals Also in Spain, MAPFRE has disclosed the establishment of a new agreement with the Asocia-ción de Chinos en España to offer a range of personal and commercial insurance products
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to this organisation's base of over 5,000 members. In total, MAPFRE believes that around 187,000 Chinese nationals are resident in Spain, with approxi-mately 85,000 in Madrid alone, and that about 45,000 of these are working as self-employed individuals. MAPFRE Assistance seals partnership with Hungarian automotive club Meanwhile, in Hungary, MAP-FRE Assistance has disclosed that it has begun working with the MAK automotive club for the provision of a range of products including extended warranties for used cars, travel insurance and tyre insurance. MAK was founded in 1900 and has over 300,000 members in the country. ————————————--
Bancassurance News
HEALTH INSURANCE
Bupa ties with Hang Seng Bank in Hong Kong for health insurance In Hong Kong, Bupa has an-nounced that it will offer health insurance to both individual and corporate customers of Hang Seng Bank through a new part-nership. The partnership also involves the launch of a co-branded MasterCard credit card
structured around the theme of well-being.
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LIFE INSURANCE
AvivaSA extends bancassur-ance deal with Akbank through to 2029 In Turkey, Aviva has sold shares in its life insurance joint venture AvivaSA, which is co-owned by Sabancı Holding, with the com-pany valued at JL 1.68 billion following closure of an IPO. Simultaneously, AvivaSA and Akbank, 48.9% of whose equity is owned by Sabancı Holding, have agreed to extend their ex-clusive bancassurance agree-ment until 2029, adding seven years to the existing duration of 15 years. Through this agree-ment, Akbank will sell life insur-ance and pensions from AvivaSA. ACE Life enters into bancas-surance partnership with SCB In Thailand, Siam Commercial Bank (SCB) has begun collabo-rating with ACE Life to
strengthen its bancassurance business. Under the terms of the partnership, ACE Life will de-liver a variety of tailor-made life insurance solutions to SCB cus-tomers including both mass market and mass affluent. ACE Life has been present in Thai-land since 2001 and sells through a network of over 2,800 agents. Emirates NBD and MetLife team up for life insurance in the UAE In the UAE, Emirates NBD, the country’s largest banking group by assets, has teamed up with MetLife to distribute accident, health and life insurance prod-ucts to its base of around 1 mil-lion customers. The deal will also see MetLife’s range of em-ployee benefits products offered through NBD’s branches. Met-Life has been present in the UAE for over 50 years and was until recently known as MetLife Alico. ————————————--
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MOTOR INSURANCE
LV= extends motor insurance deal with UK building soci-ety… In the UK, insurer LV= and Nationwide Building Society have agreed to extend their ex-isting motor insurance distribu-tion agreement for a further three years. This agreement be-gan in 2008, when LV= became the sole provider of cover sold through Nationwide, and ex-panded in 2013 with LV= pro-viding supplementary road assis-t a n c e fo r N a t i o n w i d e ' s ‘FlexPlus’ account.
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GENERAL
... and gets ready to take over affinity insurer In a separate deal, LV= has also announced that it will take over the majority of the business in-terests of Teachers Assurance, a mutual insurer that focuses on serving the insurance needs of education professionals in the UK, an affinity group in which LV= is also strong. The deal, which awaits member and regu-latory approval, is scheduled to be completed in 2016. Ageas wins personal lines af-finity relationship with Virgin Money Also in the UK, Ageas and Vir-
gin Money have announced an agreement whereby Ageas take over the administration of household and motor insurance policies marketed to Virgin Money’s base of 2.8 million cus-tomers in the country. For household insurance, Ageas will also act as underwriter whereas for motor insurance it will work with a panel of insurers.
BNP Paribas Cardif and Ageas take control of UBI Banca's non-life insurer In Italy, Ageas and BNP Paribas Cardif have reached an agree-ment with UBI Banca, one of the country’s largest banks, to acquire a remaining 50% equity stake in UBI Assicurazioni was previously held by the bank it-self, for a total amount of EUR 75 million. UBI Assicurazioni is a leading non-life bancassurance underwriter in Italy in which the two insurers first purchased shares in 2009. The new ar-rangement will see Ageas and BNP Paribas Cardif taking over full control of the insurer with the former holding an equity stake of 51% and the latter 49%. At the same time, UBI Banca has agreed to renew and extend
its long-term distribution agree-ment with UBI Assicurazioni. Aegon enters Portuguese market through another joint venture with Santander In Portugal, Aegon has signed a 25-year agreement to distribute insurance products through the branches of Banco Santander Totta, a bank belonging to Santander that operates around 630 branches serving over 2 mil-lion customers and that claims to hold over 10% of the market for loans and deposits. This new agreement builds on an existing partnership with Santander in Spain that was established in 2012. Under the terms of the agree-ment, and replicating the exist-ing arrangement in Spain, Ae-gon will acquire a 51% stake in Santander's Portuguese insur-ance underwriting activities. These will continue to offer ac-cident, commercial, household and life insurance products al-though the bank will source cer-tain other products, including both health and motor insur-ance plus savings products, from separate providers.
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CNP Assurances takes stake in Santander’s pan-European creditor insurance unit...
In another bancassurance deal involving Santander, CNP As-surances has entered into a long-term, pan-European strategic partnership with the bank through the acquisition of 51% stakes in the life and non-life insurance subsidiaries of Santander Consumer Finance. This deal includes an exclusive long-term exclusive distribution agreement covering creditor and other protection-related insur-ance products sold by Santander Consumer Finance in ten Euro-pean countries, namely Austria, Denmark, Finland, Germany, Italy, Norway, Poland, Portugal, Spain and Sweden.
... but sells back stake in Span-ish joint venture to Barclays...
Meanwhile, CNP Assurances has sold to Barclays its 50% eq-uity stake in Spain-based joint venture CNP Barclays Vida y Pensiones for a consideration of EUR 453 million, including a special dividend, thus convert-ing this entity back to a captive life insurer. The deal is sched-uled to be completed before the end of the first half of 2015 and is expected to result in a capital gain for CNP Assurances of ap-proximately EUR 200 million. Notwithstanding this divest-ment, CNP Assurances remains active in Southern Europe, par-ticularly in the personal risk and
protection markets, through its Spanish subsidiary CNP Part-ners.
...and tees up further co-operation with Groupe BPCE from start of 2016
In another major development in the European bancassurance sector involving CNP Assur-ances, and following a first an-nouncement in July 2014, Groupe BPCE has signed a memorandum of understanding specifying how plans for a re-newed partnership between it and the insurance group could be implemented from the start of 2016. In particular, Groupe BPCE’s strategic plan has de-fined insurance as a key axis for development in France, hence the banking group's insurance activities – for both life and non-life insurance – have been con-solidated within Natixis. From January 2016, Natixis Assur-ances will manage the savings and retirement policies distrib-uted by the banking group’s Caisses d'Epargne network, as is already the case for its Banque Populaire operation. If these plans go ahead, the re-newed partnership with CNP Assurances will proceed from the beginning of January 2016 for a period of seven years, and will include an exclusive group creditor insurance partnership set up between CNP Assurances and Natixis Assurances for products to be cross-sold
through Groupe BPCE’s differ-ent retail banking networks. Specifically, the partnership will involve a co-insurance agree-ment whereby CNP Assurances underwrites 66% of the risk and Natixis Assurances 34%. It will also feature additional collabora-tion in the area of protection policies for Groupe BPCE’s in-dividual, professional and cor-porate customers, with long-term care as a major focus in this context. Crédit Agricole Assurances launches captive non-life insur-ance operation in Poland In Poland, where it already owns a life insurance company, Crédit Agricole has announced the launch of Crédit Agricole Insurance Poland, a new non-life insurance business that will distribute through its banking units in Poland. Although the Polish insurance market is small compared to other countries where Crédit Agricole operates, its significant growth rate (of 5% to 6% per year) and the strong position of bancassur-ance as a sales channel have en-couraged the bank to set up this new insurance entity. Crédit Agricole Bank Polska has around 440 branches across the country serving in the region of 2 million active customers. Crédit Agricole Assurances, the banking group’s insurance arm, earned 17% of its income from
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outside of France in 2013, and aims to become one of the top five bancassurers in Poland. Manulife Financial secures new bancassurance deals in Asia-Pacific countries With a focus on the Asia-Pacific region, Canada-based Manulife Financial has entered into a number of new bancassurance distribution agreements in Indo-nesia, Japan, Macau, the Philip-pines and Singapore. In Indonesia, Manulife and Bank Muamalat have joined forces for a deal which gives the bank’s base of more than 4 mil-lion clients access to saving and protection solutions conceived and managed by Manulife Fi-nancial. In addition, and also in Indonesia, the insurance group also entered into a strategic part-nership with Bank of China. Under the terms of this agree-ment, the bank is distributing a wide array of Manulife’s life in-surance products through its nine branches located in the three major cities of Jakarta, Su-rabaya and Medan. On the other hand, in the Phil-ippines, Manulife Financial and China Bank have announced that they are strengthening an existing bancassurance alliance through the bank increasing its equity stake in joint venture company Manulife China Bank Life (MCBL). Specifically, China
Bank is increasing its stake in MCBL from 5% to 40%. In Japan, Manulife Financial has announced the commencement in December 2014 of sales of single premium whole life insur-ance with currency options through Chukyo Bank. Meanwhile, in Macau, Manulife Financial has signed a strategic bancassurance partnership with China-based banking group ICBC to distribute life and medical insurance plans, as well as retirement solutions, via the bank’s 17 branches and four wealth management centres in the special administrative region. Finally, in Singapore, Manulife Financial has entered into an exclusive agreement with RHB Bank to make its insurance and retirement savings products available to the bank’s clients. As part of the deal, Manulife will deploy a team of dedicated insurance specialists to RHB's branches.
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Affinity Banking News
AFFINITY ACCOUNTS
Santander signs up 11 more Spanish universities as imme-diate 'TUI' issuers In Spain, Santander has revealed that 11 more of the country's
universities are now able to issue immediately the intelligent uni-versity card ('Tarjeta Universi-taria Inteligente' or 'TUI') that it has developed. Previously, stu-dents had to wait for an average of seven days to receive their 'TUI' but at the universities in question, it is now possible for them to receive it immediately when they matriculate. This fol-lows the success of the same service in partnership with the University of Murcia during the preceding academic year. The 'TUI' has been conceived by Santander's global division dedicated to forging relation-ships with universities and can be used by students in a variety of ways including campus entry and exit, access to computing services, borrowing from the library and obtaining discounts at selected merchants. In addi-tion, its status as a closed-loop prepaid card means that it can be used to pay for transporta-tion and other services, and there is also an option to config-ure it as a debit card linked di-rectly to a student's current ac-count. Worldwide, Santander issues these cards through more than 270 universities across 12 coun-tries, including over 50 in Spain, and more than 7.2 million stu-dents use one. ————————————--
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AFFINITY BANKING
Bankia links with SAECA for SME finance initiative Also in Spain, Bankia has en-tered into partnership with SAECA (Sociedad Anónima Estatal de Caución Agraria), a state-owned issuer of surety bonds, for the provision of fi-nance to small enterprises in the forestry, agriculture, livestock and fisheries sectors. In particu-lar, the agreement will benefit both individuals and businesses that require funding for the creation, preservation or im-provement of activities in these sectors. The loan term is 15 years with a cap of EUR 250,000 for individuals and EUR 800,000 for legal entities. However, these conditions do not apply to public sector enti-ties which are allowed funding up to 25 years and EUR 13 mil-lion for irrigation projects.
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AFFINITY CARDS MasterCard attains preferred partner status with NAFCU In the US, MasterCard has an-nounced that it is the latest pre-ferred partner to join the card program of NAFCU Services Corporation which serves the credit union community. (NAFCU is the National Asso-ciation of Federal Credit Un-ions.) By means of this partner-
ship, credit unions will have ac-cess to credit, debit and prepaid card solutions from MasterCard, as well as pertinent information concerning developments in emerging payment technologies.
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AUTOMOTIVE FINANCE
Sofinco ties with Icare for ex-tended warranty embedded in used car finance contracts
In France, Sofinco, the point-of-sale automotive finance brand of Crédit Agricole Consumer Finance, has launched an ex-tended warranty for used cars that can be bought when cus-tomers take out a finance con-tract with it to buy a vehicle. The warranty is backed by Icare Assurance, a subsidiary of Eu-rop Assistance, and is available for used cars that are less than nine years old and have been driven for less than 200,000 kilometres. Specifically, for a cost of EUR 19.90 a month, it covers 90% of the cost of re-pairs for the duration of the fi-nance contract, including road assistance in case of a break-down.
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CO-BRANDED CARDS
AEON Financial Services works with JCB for new Dis-ney-themed payment cards In Japan, AEON Financial Ser-vices has established a partner-ship with JCB to launch a port-folio of cards that will feature an exclusive series of Disney-themed designs. Furthermore, Waon, the e-money system in-troduced by AEON in April 2007, can be activated through use of the card. Subscribers of this service will be awarded points for use of the card on the fifth, tenth and 15th day of every month. American Express extends co-branding partnership with Delta American Express has an-nounced a multi-year extension of its co-branded credit card partnership with airline Delta. As part of the deal, which was announced in December 2014, Delta will remain a card-accepting merchant and partici-pant in the card issuer’s Mem-bership Rewards program. Card-holders can also continue to en-joy access to the Delta Sky Club, the airline’s network of proprie-tary airport lounges. However, as part of this extension, a previ-ously planned annual limit on point transfers from the Mem-bership Rewards program to Delta’s own SkyMiles loy-
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alty program will not be imple-mented.
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INTERNATIONAL PAY-MENTS / REMITTANCES
Western Union begins money transfer partnership with leading Chinese bank… Bank of China has announced that it will offer Western Union money transfer services at its branches and sub-branches throughout mainland China. The services, which are being rolled out from the start January 2015, allow consumers to re-ceive international remittances at over 10,000 of the bank’s out-lets throughout mainland China, expanding the network of West-ern Union agent locations in China to over 32,000. ... and rolls out initiatives with retail brands in the US Meanwhile, in the US, Western Union has unveiled partnerships with pharmacy chains Duane Reade and Walgreens plus su-permarket chain Food City. These mean that customers can send or receive money at more than 7,700 new locations in the US, with the transactions initi-ated at in-store kiosks using a photo touch screen.
Wirecard and Rocket Internet cement strategic partnership Germany-based technology ser-vices provider Wirecard has finalised an agreement with online retail platform Rocket Internet whereby it will manage international payment accep-tance for Rocket Internet’s online companies.
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MOBILE / ONLINE PAY-MENTS
BNP Paribas and Orange launch mobile payment initia-tive in Senegal
In partnership with mobile net-work operator Orange, France-based banking group BNP Paribas has announced the launch of Mobibank in Senegal, a new banking service that al-lows customers of its BICIS subsidiary to make payments from a mobile phone. This represents the first time that a solution of this type has been developed in Senegal. Specifi-cally, Mobibank makes it possi-ble to conduct banking transac-tions in real time between a BI-CIS account and an Orange Money account. Boku launches billing part-nerships with several mobile network operators in the UK Mobile payments firm Boku has unveiled a new initiative in con-
junction with a number of mo-bile network operators to re-vamp its direct carrier billing business in Europe. Previously, carrier billing in Europe has op-erated under an exemption to the EU’s Payment Services Di-rective, which limited carrier billing purchases to digital con-tent. However, by combining its e-money license with direct car-rier billing, Boku is launching a fully-regulated payment product that can be used for the pur-chase of all types of goods and services. Initially, Boku is part-nering with EE, O2 and Voda-fone in the UK and has plans to extend the solution to other ma-jor mobile network operators. Among the first retail partners for this new service is Core-three, a UK mobile ticketing specialist, which will allow con-sumers to charge bus tickets to their mobile bills. In other news, Boku has an-nounced the acquisition of Ger-many-based mopay, one of the largest carrier billing companies in the world and one of Boku’s leading competitors. The new organisation will offer mobile payment services in more than 80 countries around the world with an overall reach of close to 5 billion consumers. Over time, the companies will merge opera-tions and operate under the Boku brand.
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Virgin Money forges agree-ment with Monitise for digital and mobile banking Meanwhile, in the UK, Virgin Money has announced a seven-year agreement with mobile banking and payment specialist Monitise, aimed at developing provision of its banking prod-ucts and services through digital and mobile channels.
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MORTGAGES
HSBC broadens mortgage choice through link with UK mortgage broker In the UK, HSBC has begun offering mortgages from lenders other than itself by means of a partnership with mortgage bro-ker Countrywide Mortgage Ser-vices for mortgages up to a maximum loan to value amount of 80%. Moreover, the bank has stated an intention to work with other brokers in future.
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PAYMENT CARD ISSUANCE AND ACCEPTANCE
JCB rolls out new initiatives in Cambodia, Mongolia, Pakistan and Russia Japan-based payments firm JCB has unveiled a number of new partnerships for the issuance of its payment cards in Cambodia,
Mongolia, Pakistan and Russia. In Cambodia, ACLEDA Bank and JCB have signed a license agreement allowing the bank to issue the payment company’s cards. Meanwhile, in Mongolia, JCB has signed a ground-breaking agreement with State Bank for the issuance of debit cards, meaning that its cards are available for the first time in that country albeit the bank has been accepting JCB cards at its ATMs, branches and affiliated merchants since March 2014. In Pakistan, payment services firm 1LINK and JCB have en-tered into a strategic partnership to introduce debit cards. Nota-bly, this partnership will allow 1LINK member banks to sign up to the JCB network, enabling them to issue JCB debit cards, which are accepted at over 25 million merchants world-wide. Finally, in Russia, Gazprombank is teaming up with JCB for two initiatives in addition to card issuance. From the end of Janu-ary 2015, Gazprombank’s Rus-sian customers will be able to use JCB cards at over 1 million ATM cash points. Moreover, the bank has also announced plans to implement merchant acquiring for JCB cards from the beginning of March, thereby extending potential usage of JCB cards to over 26 million merchants across 190 countries worldwide.
MasterCard works with Paylib for online payments in France and abroad
In France, Crédit Agricole has become the latest bank to sign up to the Paylib digital wallet, thereby making this service available to its portfolio of around 16 million individual, business and corporate card-holders. Launched in September 2013 by BNP Paribas, La Banque Postale and Société Générale, Paylib offers secure online pur-chasing. As at the end of 2014, it had already been adopted by more than 300,000 users and over 700 online merchants from various sectors. Following the entry of Crédit Mutuel Arkéa, Crédit Agricole Group’s arrival marks a significant step towards the creation of a standard digital wallet in France, and means that around 40 million cardholders and more than 30,000 online merchants will have access to this payment solution through their bank. Moreover, thanks to an agree-ment with MasterCard, Paylib now offers its users access to the global MasterPass accep-tance network. From 2015, Pay-lib users will be able to shop at over 60,000 participating Mas-terPass merchants in 13 coun-tries around the world. This agreement will also enable MasterCard to accelerate the deployment of MasterPass ac-
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ceptance in France where both the MasterPass and Paylib brands will be jointly promoted to online merchants, thus ena-bling them to gain access to a broad customer base from around the world. BBVA Compass and Dwolla team up to offer payment ser-vices to customers in the US In the US, BBVA Compass has announced an agreement with payments start-up Dwolla, al-lowing customers of the bank to use its partner’s network to make instantaneous money transfers. This deal makes BBVA Compass the largest bank to have started working with Dwolla, which offers low-cost, flat-fee money transfer fa-cilities.
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RETAILER CARDS / FI-NANCE
Suning creates joint venture with Bank of Nanjing and BNP Paribas Personal Finance
In China, Suning, the country's largest home appliance retailer, is collaborating with Bank of Nanjing and BNP Paribas Per-sonal Finance to create a joint venture dedicated to consumer credit at the point of sale. This covers Suning's 1,600 stores as well as its online lending. The three entities are the main share-holders in the joint venture,
which was approved by the China Banking Regulatory Com-mission (CBRC) in 2014. The consumer credit company, which will be based in Nanjing, should be operational by mid-2015.
BNP Paribas Personal Finance acquires South African retailer finance business
In another initiative in retailer financial services involving BNP Paribas Personal Finance, RCS (the South African arm of the international consumer credit specialist) has entered into agreements with JD Group, a major South African retail group, and its parent Steinhoff to acquire the consumer credit activities of JD Group in south-ern Africa. By means of this deal, RCS will buy JD Group's captive consumer credit busi-ness and Steinhoff will take an equity stake of 30% in RCS, with the two companies simulta-neously forming a ten-year com-mercial partnership. This trans-action doubles the size of RCS in South Africa, and adds point-of-sale lending to its existing store card business. BJ’s Wholesale Club unveils triple-tier MasterCard co-branding program In the US, BJ’s Wholesale Club, a membership-only warehouse club chain that operates on the country’s east coast, has un-
veiled a new range of Master-Card co-branded cards: ‘My BJ’s Perks’, ‘BJ’s Perk Plus’ and ‘BJ’s Perk Elite’. The ‘My BJ’s Perks’ card is the standard product featuring sav-ings of USD 0.10 off per gallon of fuel bought, cashback of up to 5% on purchases at its outlets and on its website, and 1% back on purchases made wherever MasterCard is accepted, among other benefits. Notably, the pro-gram is the first in the wholesale club category to provide mem-bers with on-demand award re-demption in USD 20 increments when paying for goods in store. Meanwhile, the ‘BJ’s Perk Plus’ and ‘BJ’s Perk Elite’, which in-cur membership fees of USD 50 and USD 100 respectively, offer higher rates of cashback, at a respective 3% and 5% of most purchases both in and outside of BJ’s. Synchrony Financial seals two new store card partner-ships and one renewal Meanwhile, Synchrony Financial has signed multi-year agree-ments with US jewellery retail brands International Diamond Center and REEDS Jewelers for the provision of card-based con-sumer finance programs. The new cards will provide custom-ers with a dedicated line of credit and special financing op-tions for their purchases. In ad-
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dition, Synchrony Financial has also announced that mattress retailer Sleep Number will re-new an existing contract for a private-label store card. Alliance Data renews credit card program with US furni-ture retailer Also in the US, Alliance Data and furniture retailer Arhaus have announced a multi-year renewal agreement for the pro-vision of private-label credit card services. Founded in 1986, Arhaus Furniture operates 53 stores across 19 states. The pro-gram will include marketing and loyalty programs run by Alliance Data that are tied to the retail brand’s card program. Santander rolls out new co-branded card with Spanish fuel brand
In Spain, Santander has launched a new co-branded pay-ment card ('Santander Advance Cepsa') in partnership with fuel retailer Cepsa that is targeted at small businesses and self-employed individuals. Among the main benefits of the card, which can be configured as a credit or deferred debit product, is a discount of between 3.0% and 6.6% on purchases of fuel from Cepsa. In addition, elec-tronic statements allow card-holders to easily account for indirect taxes paid such as value added tax.
Banco Popular offers finan-cial services to optician chain’s franchisees Also in Spain, Banco Popular and France-based optician chain Alain Afflelou have signed an agreement whereby the bank will provide a range of financial products and services to the chain’s franchisees including business accounts plus credit, leasing and guarantee services. Alain Afflelou runs over 300 branches in Spain and around 1,300 in total across 11 coun-tries. Capital One and Hudson's Bay Company announce new credit card program agree-ment In Canada, Capital One and re-tail group Hudson's Bay Com-pany have announced an agree-ment by means of which the former will become the latter’s exclusive issuer for both private-label and co-branded credit cards across all of its retail brands, which include Home Outfitters, OFF 5TH, Saks Fifth Avenue as well as Hudson’s Bay. In addition, it is anticipated that a credit card program will also be launched in June 2015 for the retail group’s Lord & Taylor department store chain in the US.
∗ Automotive Finance and Leasing for Consumers in the Asia-Pacific Region GBP 1,995
∗ Bancassurance in the Asia-Pacific Region: Strategies of the Region's Top 150 Retail Banking Groups GBP 2,995
∗ Bancassurance in China: Life, Non-Life and Creditor Insurance GBP 995
∗ Bancassurance in Sub-Saharan Africa: Current State and Future Perspectives to 2020 GBP 1,995
∗ Commercial Non-Life Insurance Brokers in Europe GBP 4,995
∗ Commercial Non-Life Insurance Brokers in South Africa GBP 795
∗ Consumer Automotive Financial Services in Brazil GBP 795
∗ Consumer Automotive Financial Services in South Africa GBP 795
∗ D&O Insurance in Europe GBP 2,995
∗ Extended Warranties for New and Used Cars in the Asia-Pacific Region GBP 1,995
∗ Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in Germany GBP 795
∗ Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in Italy GBP 795
∗ Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in the UK GBP 795
∗ Global Insurance Broking: Strategies of the World’s Top 150 Commercial Non-Life Insurance Brokers GBP 2,495
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Selected Global Markets
GBP 3,995
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Australia GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Canada GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in France GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Germany GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Italy GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in Spain GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in the UK GBP 795
∗ Mobile Metrics: Consumer Approaches to Mobile Gadget and Phone Insurance and Extended Warranties in the USA GBP 795
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About GAFC
The Global Affinity Finance Club is Finaccord’s quarterly newsletter about affinity financial services worldwide. Through this, Finac-cord publishes high-level informa-tion about key strategic develop-ments in affinity and partnership marketing of financial services around the world, segmented be-tween affinity insurance news, ban-cassurance news and affinity bank-ing news. This service differs from that pro-vided by other research companies because its focus is genuinely global, often translating news that only appears in languages other than English. In addition, it con-centrates exclusively on affinity and partnership marketing strategy. Affinity and partnership marketing strategy is an important compo-nent of general distribution strat-egy for a majority of large banks and insurance companies serving consumers and small businesses, as successful partnerships potentially allow them to access groups of customers that they cannot always reach by themselves. If you would like to join Finac-cord’s Global Affinity Finance Club, contact us by telephone or s e n d u s a n e m a i l t o [email protected]. Thereafter, each quarter, we will send you a link to the page of our website with fresh news and future editions of this document.
Does your organisation have news about its affinity or partnership marketing rela-tionships that we missed in this newsletter? To produce it, we systematically research over 350 major financial ser-vices institutions from around the world each quar-ter. However, if you would also like us to include your company in this research, please send an e-mail to [email protected] and we will ensure that it is tracked in future quarters. To access the archive of news from the Global Affinity Fi-nance Club please visit www.finaccord.com/afi
