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Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt...

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Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part of it may not be used or reproduced without written permission.
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Page 1: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Andrew Sanders

VP Hospitality – DataArt Solutions, Inc

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 2: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

1. What it is

2. Why it was invented

3. How it works

4. Where we are in its stage of evolution

5. Why the fuss?

6. What organizations are already doing

7. How it could impact hospitality and travel

8. What you should be planning/doing if you’re not already

Q&A

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 3: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Guaranteed trust means it can eliminate the middleman

A blockchain is simply a database which has several interesting characteristics

• It’s immutable, meaning that records can only be added and never deleted or changed

• It’s distributed among many computers that can store full or partial copies

• Theoretical 100% uptime due to so many devices

Is a ”Trust enabler” between two parties

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 4: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Era Invention By Behavior Revolution

3500BC The Wheel The Mesopotamians Pottery (300 yrs later: Chariots)

200BC The Compass Han Dynasty Navigation

c.1440 The Printing Press Gutenberg Printing (within 60 years 20m volumes had been printed)

c.1770 The Steam Engine James Watt The Industrial Revolution

1876 The Telephone Alexander Graham Bell Global Business and Communication

1879 The Electric Light Bulb Thomas Edison The ability to work in otherwise dark hours; sleep patterns

1928 Penicillin Alexander Fleming Ability to cure infectious diseases; antibiotics

1930s Contraceptive Pill Sexual Revolution

1930s Nuclear Fission Nuclear Age

1960s The Internet Lawrence Roberts Information Age

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The document or any part of it may not be used or reproduced without written permission.

Page 5: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Year Milestone

1965 Two computers at MIT Lincoln Labs communicate with one another using packet-switching technology

1968 Beranek and Newman Inc (BBN) complete their definition of “Interface Message Processor” (IMP)

1968 BBN awarded DoD contract for ARPANET

1969 ARPANET, an early packet switching network, is the first to implement TCP/IP (for e-mailing)

1973 Global networking begins: Computers in London and Norway connect to ARPANET. The term ”Internet” is born

23 August 1991 Public can access the World Wide Web for the first time

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The document or any part of it may not be used or reproduced without written permission.

Page 6: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 7: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

You are here

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 8: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part
Page 9: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

A blockchain is simply a database which has several interesting characteristics

• It’s immutable, meaning that records can only be added and never deleted or changed

• It’s distributed among many computers that can store full or partial copies

• Theoretical 100% uptime due to so many devices

Is a ”Trust enabler” between two parties

It can eliminate the middleman

Is so important, it’s not revolutionary but foundational

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 10: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Blockchain conceptualized in 2008 by “Satoshi Nakamoto”

Bitcoin cryptocurrency established on a blockchain platform

Guaranteed, trusted record of data or assets of value

• Eg money, property deeds, titles, patents, IP, ID, music, basically any digital transaction

Allows two parties to immediately establish a trusted relationship without using a middleman

• Eg banks, notary public, title companies, credit agencies, the DMV

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 11: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Traditional transaction record or ledger showing history

2007 Buy a house

2009 Add an addition

2010 Renovate kitchen

2011 Replace a window

2012 Paint the outside

2014 Change the bathroom

1

2

3

4

5

6

Data

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 12: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Traditional transaction record or ledger showing history – with manipulation

2007 Buy a house

2009 Add an addition

2010 Renovate kitchen

2011 Replace two windows

2012 Paint the outside

2014 Change the bathroom

1

2

3

4

5

6

Data

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 13: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

1/3: State-of-the-art encrypted keys are added to each record (hash keys)

1ac3

5e1a

e1ac

9b34

fb9c

42ec

2007 Buy a house

2009 Add an addition

2010 Renovate kitchen

2011 Replace a window

2012 Paint the outside

2014 Change the bathroom

1

2

3

4

5

6

Data

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 14: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

1

2

3

5

6

1

1

1

1

1

2

2

2

2

3

3

3

4

4

4 5

2/3: Each new record contains historic data for the previous record to guarantee it is in sequence

Data

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The document or any part of it may not be used or reproduced without written permission.

Page 15: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

2/3: Each new record contains historic data for the previous record to guarantee it is in sequence

1

2

3

5

6

1

1

1

1

1

2

2

2

2

3

3

3

4

4

4 5

Data

“chain”

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 16: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 17: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

2007 Buy a house

2009 Add an addition

2010 Renovate kitchen

2011 Replace a window

2012 Paint the outside

2014 Change the bathroom

1ac3

5e1a

e1ac

9b34

fb9c

42ec

2007 Buy a house

2009 Add an addition

2010 Renovate kitchen

2011 Replace two windows

2012 Paint the outside

2014 Change the bathroom

1ac3

5e1a

e1ac

7a24

ca18

da2e = = = = = =

Which one wins? Copy 1 Copy 2

Comparison of two distributed ledgers highlights discrepancies

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 18: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Discrepant records immediately identified and rejected

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 19: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Custodian

Custodian

Custodian

Custodian

Broker

Broker

Broker

Broker

Buyer

Buyer

Buyer

Buyer

Clearing House

Main ledger

Clearing House

Clearing House

Clearing House

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The document or any part of it may not be used or reproduced without written permission.

Page 20: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Broker Custodian

Custodian Broker

Buyer

Buyer

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The document or any part of it may not be used or reproduced without written permission.

Page 21: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Become chronologically validated

• Automatically rejected discrepancies

• Become trusted by definition

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The document or any part of it may not be used or reproduced without written permission.

Page 22: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

“Blockchain” Distributed Ledger Technology (DLT)

Blockchain

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The document or any part of it may not be used or reproduced without written permission.

Page 23: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Early stages, lots of learning

• No clear direction

• It will impact commerce

• Important to develop a strategy and take blockchain into account in development projects

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 24: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Financial services – banking, stock broking, FX, settlement

• Voting

• Music streaming

• Real estate

• Supply Chain Management

• Travel and Hospitality

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 25: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Around 80% of banks are known to be working on their own blockchain technology

• Barclays Bank: Sep’16: 7-10 day transaction took four hours

• IBM and government of Dubai on trade

• Nasdaq

• Walmart

• Casino hotels

• Hotel chains in Japan accepting Bitcoin

• WebJet: building a hotel distribution solution with Microsoft

• Winding Tree: travel distribution platform

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The document or any part of it may not be used or reproduced without written permission.

Page 26: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Booking transactions/history

• Payment/Settlements

• Any authentication of assets

• Mobile Key

• Loyalty programs: immediate award and availability of points, identification, personalization, interoperability, conversion of points to cryptocurrency

• Any hospitality middleman is facing disruption: peer-to-peer services that challenge the business model of companies like Airbnb, Uber/Lyft

• Travel insurance (eg Etherisc’s Flight Delay app)

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 27: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

• Educate yourself and your teams

• Develop a short and medium term strategy (pilot and vision)

• Influence the industry on strategy and priorities

• Find suitable talent internally

• Source expertise externally

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 28: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

1. What it is

2. Why it was invented

3. How it works

4. Where we are in its stage of evolution

5. Why the fuss?

6. What organizations are already doing

7. How it could impact hospitality and travel

8. What you should be planning/doing if you’re not already

Q&A

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.

Page 29: Andrew Sanders VP Hospitality DataArt Solutions, Inc · Andrew Sanders VP Hospitality – DataArt Solutions, Inc This document is the property of DataArt The document or any part

Andrew Sanders

VP Hospitality – DataArt Solutions, Inc

[email protected]

This document is the property of DataArt

The document or any part of it may not be used or reproduced without written permission.


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