1 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Android BYOD – Setup and Install AirWatch and Mobile Heartbeat
2 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Device Versions
Android Devices need to be upgraded to at least Android OS 5.0 or greater
3 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
1. Go to the Google Play Store and search for Intelligent Hub.
2. Select Intelligent Hub and Install.
4 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
3. Click Open to initiate the download.
4. To begin, open Hub app. Tap Sever.Type in mdm.medcity.netTap Next
5 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
5. If your phone prompts, Allow Hub to make and manage phone calls. Select ALLOW.
6. Tap Group ID):Group ID: hca
Tap Next
6 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
7. Enter HCA 3-4 ID and network password when prompted.
Tap Next
7 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
8. Choose Ownership 9. Accept Terms and Conditions
8 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
10. Select I Understand after reading Privacy Terms
11. Select I Agree after reading Data Sharing Terms
9 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
12. Please wait while setting up the Workspace
13. Click Next
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Workspace ONE – Intelligent Hub Setup
15. Grant PermissionsClick Next
16. Select Activate this device admin app
11 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
17. Apply enterprise settings 18. Click Create Passcode to proceed
12 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
19. Create Screen lock PINClick Next
20. Re-enter PIN
13 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
21. Select Show all notification contentTap Done
22. Create a Passcode
14 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
23. Complete the series of Permissions - Click Allow for each
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Workspace ONE – Intelligent Hub Setup
24. Display all granted permissionsTap Next
25. Click Next, then Next again
16 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
26. Verify enrollment information
Tap App Catalog – will open HCA AppCatalog
User’s nameEmail address
27. Locate MH-CURE in list of apps
Tap Install
17 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
28. Confirm installation Tap Install
29. Green bar will appear at thebottom of the screen
18 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
30. Security notification will pop-up
Tap Settings
31. Allow Hub to install app – toggle ON
19 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
32. Tap Install 33. App will start installing
20 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
34. Click Server Details 35. Type in server name: mdm.medcity.netGroup: hca
Click Continue
21 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
36. Type in 3-4 ID and network password
Click Continue
37. Select ownership type
Click Continue
22 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
38. Accept the Terms of Use
Click Accept
39. Enrollment progress
23 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
40. Securing device
Click Continue
41. Securing device progress
24 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
42. Create Single Sign-on Passcode and confirm passcode
Click Create
43. Configuration status displays
Click Continue
25 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Workspace ONE – Intelligent Hub Setup
44. Recommended setting (personal choice to enable)
Click Continue
45. Configuration complete
Click Exit
26 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• Click on the MH-CURE icon to open the application
• MH-CURE has to have the Android battery optimizations ignored. Click OK
27 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• Battery usage optimization• Click Allow
• Allow MH-CURE calling and phone functionality.
• Click OK
28 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• Phone call management• Click Allow
• Camera and microphone access management Click Allow
29 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• Setup device for use by entering applicable QuickLink Code
– See chart to right for which division to use
• Type in division code plus –p (efd-p) in Username
• Click Login
Division QuickLink Code
East Florida EFDNorth Florida NFDSouth Atlantic SODWest Florida WFDCapital CPDTriStar TRDContinental CODCentral/West Texas CWD
Far West FWDGulf Coast GCDMid America MADMountain MTDNorth Texas NTDSan Antonio SAD
30 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• Login Screen will display after QuickLink is entered
• Enter your 3-4 ID in Username and network password in Password
• First time logging in, MH-CURE will prompt to approve device validation.
• Click OK
31 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• MH-CURE will ask to verify name and role. Click Correct
• Create a 4-digit PIN• Click Continue
• You will beasked to confirmPIN
32 | Clinical Services Group CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Mobile Heartbeat Setup
• The MH Dashboard will display after login complete.
• Select Logout when exiting application