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Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary
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Page 1: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Anna M. Rappaport, F.S.A.18 February 2003

Lessons Learned — US Health Care ExperiencePerspectives from an Actuary

Page 2: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 2

Focus: US Healthcare System andThe Role We Play

Page 3: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 3

EnvironmentEnvironment

Observations Observations

Lessons LearnedLessons Learned

Agenda

What Next? What Next?

Page 4: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 4

EnvironmentUS sources of coverage

Private Employer plans

finance most health care for employed

Government About 45% of care is

government financed–Medicare: Americans

over age 65–Medicaid: Poor - low

assets and income–Military and some

veterans–Government employees

Insurance & HMOs Risk transfer Administration

Some individual coverage, but expensive and hard to get if in poor health

Over 40 million uninsured Americans

Page 5: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 5

EnvironmentHow US health care is financed

Private Common to both Medicare Range: fully

insured to self insured

Fee for service replaced by negotiated arrangements; e.g., fee schedules, discounts

Traditional plans; Physicians paid based on schedules, fixed payment to hospitals based on diagnosis

Medicare + choice = risk contract

Fee for service = traditional method of payment

Some providers take risk

– HMOs paid on capitation basis - $/per month/per person covered

– Physician groups, hospital systems also can be capitated

Page 6: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 6

More new technologies

More new technologies

Most savings maximized

Most savings maximized

ConsolidationConsolidation

Aging workforceAging workforce

Medical errorsMedical errorsMany providers

unprofitable, unstable

Many providers unprofitable,

unstable

Employee contributions

decrease

Employee contributions

decrease

EnvironmentForces driving health care in the US

Prescription drug costs

Prescription drug costs

Page 7: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 7

EnvironmentPrevention vs. cure

Methods of Payment

Types ofPractitioners

Decision Making and Information

TreatmentSettings

CareGuidelines

Page 8: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 8

EnvironmentCanada, UK health systems

Mercer Human Resource Consulting

Government provided coverage for all Resource strains on both systems Wait for care can be considerable

Private supplemental benefits are provided in addition to government system (supplemental benefits are growing)

Discussions with users shows

– Diversity of opinion

– Some feel systems are great, others feel they are not doing well

Page 9: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 9

EnvironmentSociety of Actuaries: troubled health care project - why?

HCPENSION

PAY

Page 10: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 10

Source: Table 1333, 2001 Statistical Abstract of the United States

9%

14%

7%

10%

7%8%

6%7%

0%

2%

4%

6%

8%

10%

12%

14%

16%

U.S. Canada Japan U.K.

1980

1998

EnvironmentHealth care as a percentage of GDP

Page 11: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 11

EnvironmentHealth care as a percentage of GDP

Source: Table 3.6, Hospital Authority Statistical Report 2000-2001, Hong Kong Special Administrative Region

0%

2%

4%

6%

8%

10%

12%

14%

16%

1994 1995 1996 1997 1998

U.S.

Canada

Japan

U.K.

H.K.

Page 12: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 12

Agenda

EnvironmentEnvironment

Observations Observations

Lessons LearnedLessons Learned

What Next? What Next?

Page 13: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 13

ObservationsSome key facts about the money

Mercer Human Resource Consulting

Hospital care = biggest expenditure (34%) Increases in costs “compound” Health care costs have increased much more rapidly than

the cost of living Typical employee benefits insulate employees from costs

Money drives treatment patterns Most expensive is not best

Fewer than 10% of the covered population account for a large proportion of the claims

Claims increase with rising age Traditionally, very high claims in last year of life

Page 14: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 14

10%

35%

50%

5%

53%

25%

19%

3%

% of Employees % of Claims

$20,000/person

$150/person

ObservationsLarge claims significantly drive cost

Page 15: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 15

NOTE: (1) Assumes level enrollment over five years

Expected cost impact based on $100 million annual health care spending

If trend were

reduced from 15%

to 11%

– the cumulative five

year difference

would equal $83m

or $17m per year

If trend were

reduced from 15%

to 7%

– the cumulative five

year difference

would be $157m

or $31m per year

$201

$141

$100

$115

$132

$152

$175$169

$123

$111

$152

$137

$115

$107

$123

$132

$100

$120

$140

$160

$180

$200

$220

2003 2004 2005 2006 2007 2008

Illu

stra

tive

Hea

lth C

are

Tre

nd (

in m

illio

ns)

@ 15.0% @ 11.0% @ 7.0%

ObservationsCost trends drive projections

Page 16: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 16

Some experts recognize need for better integration of chronic care and for integrated management

“Reimbursement for clinical care in our state and country is designed for an acute care model and chronic care is very much an after thought. There needs to be a shift in the paradigm of care we offer to the frail elderly.”

…. from a geriatric physician

ObservationsAging and health care

Page 17: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 17

0.00

0.50

1.00

1.50

2.00

2.50

3.00

20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+

Age

Re

lati

ve

Co

st

by

Ag

e

Male Female

Average employer cost = 1.0

Relative Costs by Age and Gender

Health care benefit trends Aging and health benefit costs

Page 18: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 18

ObservationsAging and health care issues

CHRONIC CARE

ACUTE CARE

WOMEN ALONE

LONG-TERMCARE

COSTOF AGING

INTEGRATION

SUCCESSMEASURES

CARESETTINGS

END-OF-LIFECARE

Page 19: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 19

Often looks at treatments in isolation; e.g., December 2002 study on blood pressure drugs

Much research is financed by providers, drug companies; e.g., conflict of interest

Largely focuses on conventional Western medicine

Small samples produce inconsistent findings; e.g., new study on use of hormones for mid-life women

Rarely considers economic and other non-medical issues

ObservationsResearch is not adequate

Page 20: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 20

ObservationsAlternative medicine

Definition: What is it?

Alternatives: What are they? What is best?

Public acceptance: High but limited data and payment by insurance plans

Research: A woeful lack

Holistic health centers: Very limited in the US

Page 21: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 21

– Managed care based on controls, contracting, defined provider networks

– Managed care sometimes used capitation

– Managed care did not work

ObservationsA changing paradigm

FEE FOR SERVICE MANAGED CARE

MANAGED CARE CONSUMER DIRECTED

– Give the consumer more power

– Give the consumer an economic stake in the result

– Restructure payments and delivery to fit

– Will it work?

Page 22: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 22

New Ideas: More Consumer Influence Consumerism is a continuum

True Defined Contribution(Vouchers)

New Tiered Network Models, High-Performance

Network Delivery System

Models

Tiered CopaysHospital, MD,

RX

Consumerist Benefit Designs

Consumer Directed Health

Plan

Increasing Consumerism

Page 23: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 23

Agenda

EnvironmentEnvironment

Observations Observations

Lessons LearnedLessons Learned

What Next? What Next?

Page 24: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 24

Lessons Learned Actuaries could play a bigger role

Situation Actuaries have

largely been involved with insurance and benefits

System not working well - U.S. society searching out solutions

Opportunities Many opportunities

for cost-benefit analysis

Align interests of all parties

Barriers Unclear what

“successful” treatment is

Data is not user-friendly

Page 25: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 25

Lessons Learned Preventive care can have biggest payoff

Opportunities Pre-natal care-very

big payoff Public health,

sanitation have very big payoff

Individuals can influence their health

Barriers But, insurance and

benefits focus on paying for acute care

Page 26: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 26

Lessons LearnedWhat is paid for drives behavior

Consumer BehaviorExamples:

During 1960s and 1970s, design of benefits and insurance drove care into hospital

During 1990s surgery moved out of hospital

Provider BehaviorExample:

Providers learn how to “game” the system (reconfiguration of diagnoses)

Fraud is also an issue

Page 27: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 27

Lessons LearnedAccepted practices can change radically

Hypertension study - older cheaper treatment is just as good, often better than new much more expensive drugs

Hormone study - drugs routinely used actually increase risk

TWO RECENT EXAMPLES

LONGER TERM

50 years ago - US women stayed in hospital one week + for childbirth

Today - often go home same day

Page 28: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 28

Agenda

EnvironmentEnvironment

Observations Observations

Lessons LearnedLessons Learned

What Next? What Next?

Page 29: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 29

Focus: US Healthcare System andThe Role We Play

Page 30: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 30

What Next?How much care should we deliver?

????Who makes

the decision?

Will everyone be covered by the same system?

How much care is family

expected to provide?

Guidelines

Page 31: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 31

Guidelines for medical practice/payment

Medically necessary

In patient/out patient

Diagnostictests

Electivesurgery

Transplants Hipreplacements

Generic drugformularies

Variable drug reimbursement

Life styledrugs

Maternitystays

End-of-lifecare

What Next?How much care should we deliver?

Cosmetic Surgery

Coronaryby-passes

Page 32: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 32

What Next?How much will it cost?

Providers Nurse Nurse practitioner Contracted providers Specific hospitals

Payment Methods Unlimited fee-for-service Fee schedules Bundled fee schedules Capitation

Who decides on provider and payment method? Who controls quality? Who sets the price?

Page 33: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 33

What Next?How much will it cost?

Issue in many countries:The role of Government Employer Individual

Do the sicker people pay more or does

everyone pay?

Is participation in the system mandated?

What is the share of theindividual in cost andhow is it paid? Premium Co-payment Payment for uncovered

items

Page 34: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 34

Agenda

EnvironmentEnvironment

Observations Observations

Lessons LearnedLessons Learned

What Next? What Next?

Page 35: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 35

Appendix

Page 36: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 36

Basic Concepts

Prevention vs. cure Better to keep well: greater payoff for preventive

and early care Maternity care: prenatal care = healthier babies =

lower costs Some systems focus resources heavily on

sickest patients

Methods of payment Fee-for-service: pay for specific services offered Capitation: pay fee for covered person per month Salaried providers: in public system, may pay salary with

no direct link to units of care or numbers of patients

Page 37: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 37

Basic Concepts

Types of practitioners Accreditation and licensing requirements Physicians, nurses, physical therapists, etc. Specialists vs. generalists(Challenge to manage care in face of specialization)

Decision makers and decision input Roles: patient, physician, guideline setters Information sources Second opinions

Page 38: Anna M. Rappaport, F.S.A. 18 February 2003 Lessons Learned — US Health Care Experience Perspectives from an Actuary.

Mercer Human Resource Consulting 38

Basic Concepts

Treatment settings and system organizations Health maintenance organizations

(HMO): prepaid total care Preferred provider organization

(PPO): contracted network Care guidelines

–Specified by medical community–Definition of what financing program pays for–Specified by managed care organization

In-hospital vs. outpatient care Pharmaceuticals Group practice vs. individual practice


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