Annual ConferenceAnnual Conference

13th & 14th October 2009Chesford Grange HotelWarwickshire

WelcomeWelcome

Graham MaxfieldGraham Maxfield

General ManagerMovex User Association

AgendaAgenda

16:30 Welcome & MUA Update & AGM16:30 Welcome & MUA Update & AGM

17:15 Rexel Case Study17:15 Rexel Case Study

On a lighter noteOn a lighter note

20:00 Conference dinner 20:00 Conference dinner

19:00 Pre dinner drinks Vision Solutions 19:00 Pre dinner drinks Vision Solutions

MUA Conference AttendeesMUA Conference AttendeesABPAccoArjoHuntleighArtformATC LashamBaxi GroupBison InternationalBriggs EquipmentBrunner MondCogebiCuisine de FranceDorelFinlay BeveragesFletchers Bakeries F W Thorpe

GaldermaGAP GroupH L HutchinsonIrish Dairy BoardNutrecoPfaudler BalfourPHSReynolds CateringRexelScott BaderSellafieldSwire Oilfield ServicesThule AutomotiveVictaulicW D IrwinWeir Group

& of course, S3 customers, Lawson, and Vendors

Mission StatementMission Statement

“The User Association is formed to look after the interest of its members with

regard to the benefits provided by their association with MOVEX and to encourage

information exchange between its members”

MUA 2009 ReviewMUA 2009 Review

MembershipMembership

2003 2004 2005 2006 2007 2008 2009 Total

UK 22 15 4 4 1 4 6 56

Ireland 2 1 1 1 1 0 1 7

Benelux 1 0 5 3 3 0 4 16

3rd party 0 1 2 0 0 0 4 7

Total 25 17 12 8 5 4 15 86

MUA 2009 ActivitiesMUA 2009 Activities

Focus Interest GroupsFocus Interest Groups• 12 meetings held in year (so far)

- UK, Holland• Wide variety of topics

- Reporting Credit Management- Qlikview MRC- VAT 2010 change Merit- Customer Days

• Various member visits• Cue 09

MUA Annual General MeetingMUA Annual General Meeting

Voting requirementsVoting requirements• 23 members attending• 1 vote per member (excluding 3rd party members)• Simple majority of votes cast.1. Adoption of Annual Accounts2. Election of committee members 1 member substitution

1 vacancy3. Re-election of Graham Maxfield as Director

AccountsAccounts2009 Year End – Accounts (Income)2009 Year End – Accounts (Income)

2008/9 Income = £54,844 (£54,740)2008/9 Income = £54,844 (£54,740)

AccountsAccounts2009 Year End – Accounts (Expenditure)2009 Year End – Accounts (Expenditure)

2008/9 Expenditure = £47,291 (£53,563)2008/9 Expenditure = £47,291 (£53,563)

AccountsAccounts2009 Year End – Accounts (Surplus/Reduction)2009 Year End – Accounts (Surplus/Reduction)

2008/9 Operating surplus = £7,656 (£941)2008/9 Operating surplus = £7,656 (£941)

AccountsAccounts2009 Year End – Accounts (Assets)2009 Year End – Accounts (Assets)

2008/9 Current Assets = £15,657 (£14,124)2008/9 Current Assets = £15,657 (£14,124)

Adoption of Annual AccountsAdoption of Annual AccountsResolution 1Resolution 1

The members of the Movex User Association, hereby accept and adopt the Annual Accounts for the year 2008/9, as produced by our Accountants, Total Accounting Solutions, Lincoln on 14th September 2009, at the annual general meeting of the company held on 13th October 2009.

Resolution No 1 *for *against

*Strike out whichever is not desired.

Re-election of MUA CommitteeRe-election of MUA CommitteeResolution 2Resolution 2

The members of the Movex User Association, hereby elect the committee members standing for re-election, for a further three years, as specified in section 5.5 of the MUA Constitution, at the annual general meeting of the company held on 13th October 2009.

Resolution No 2 *for *against

*Strike out whichever is not desired.

Re-election of Graham MaxfieldRe-election of Graham MaxfieldResolution 3Resolution 3

The members of the Movex User Association, hereby elect the Director standing for re-election, as specified in section 40(A) of the Articles of Memorandum, at the annual general meeting of the company held on 13th October 2009.

Resolution No 3 *for *against

*Strike out whichever is not desired.

MUA Annual General MeetingMUA Annual General Meeting

Voting requirementsVoting requirements• 23 members attending• 1 vote per member (excluding 3rd party members)• Requires majority of 75% of votes cast.4. Amendment of Constitution

– replacement of the word “Movex” with the word “Lawson” and where appropriate add the word “Software”

5. Change the name of the Association from “Movex User Association” to “Lawson User Association”

Amendment of MUA ConstitutionAmendment of MUA ConstitutionResolution 4Resolution 4

The members of the Movex User Association, hereby agree to replace the word “Movex” with the word “Lawson” and where appropriate add the word “Software” throughout the whole of the MUA Constitution, as specified in section 7.1 of the MUA Constitution, at the annual general meeting of the company held on 13th October 2009.

Resolution No 4 *for *against

*Strike out whichever is not desired.

Change the name of the AssociationChange the name of the AssociationResolution 5Resolution 5

The members of the Movex User Association, hereby agree to change the name of the Association from “Movex User Association” to “Lawson User Association”, at the annual general meeting of the company held on 13th October 2009.

Resolution No 5 *for *against

*Strike out whichever is not desired.

Global Association of M3 User GroupsGlobal Association of M3 User Groups

• 14 user groups – all independent – mainly Europe• One “voice of the customer” with Lawson• Four different subgroups

- Professional Services

- Country Specific Localisations

- Product Development

- Training / Education

- Support• “Meet” with Lawson every month via Teleconference• Generally meetings held in Europe

Professional Services

- Meeting 4th Monday of each calendar month- Poor progress in 2008- New Executive Vice President x 2- New initiatives (CUE 09 – April 2009)- Full & Complete matrices now received monthly

- Main area of concern from customers, at this moment

Global Association of M3 User GroupsGlobal Association of M3 User Groups

Country Specific Localisations

- Movex / M3 is only supported in 33 countries (38 M3 10.1)- Movex / M3 is used in at least 72 countries- Lawson no longer actively expanding coverage- GAM3 suggested use of “Joint Development”- Lawson Executive agreed at CUE 09- $300,000 is “cost” of each Joint Development- Initial meeting in early summer 2009- Meeting, via WebEx, Thursday 24th September 2009 to obtain

commitment / country sequence- Meeting with Lawson Executive, 30th September 2009

Global Association of M3 User GroupsGlobal Association of M3 User Groups

M3 Product Enhancement

- 303 issues / ideas submitted / voted upon in 2008

- 39 of the enhancement ideas are included in release of M3 7.1

plus- 75 of the enhancement ideas are included in “announcement” of M3 10.1

- 189 issues / ideas submitted in Spring / Summer 2009

- voting now open until end of November 2009.

- Spreadsheet now available for input.

Global Association of M3 User GroupsGlobal Association of M3 User Groups

M3 Training / Education

- Meetings held 4th Monday of each calendar month- Education Spreadsheet Developed- Training Timetables- Training Questionnaire- Training Matrices developed- New Training Modules Launched (more Vlabs)- Lawson Learning booths at “What’s Next” / MUA Conference

Global Association of M3 User GroupsGlobal Association of M3 User Groups

M3 Support- Meetings held on 2nd Monday of each month- Achieved – reduction in backlog- Achieved – reduction in average fix time- Achieved – quality of fix data - Knowledge Base – new front end- Product Life Cycle Agreements- New Support Offering- New Case Management Tool (in Beta testing)- New Performance Matrices- New Customer Corrections Self Service Tool (CCSS)- VIP Programme Launched

Global Association of M3 User GroupsGlobal Association of M3 User Groups

CUE 2010CUE 2010

Lawson Conference & User Exchange 2010

“get in”

interact, inform, inspire

San Antonio, Texas

25th – 28th April 2010

Lawson Conference & User Exchange 2010

“get in”

interact, inform, inspire

San Antonio, Texas

25th – 28th April 2010

MUA ReviewMUA Review

Questions or comments?Questions or comments?

Case Study – RexelCase Study – Rexel

On a lighter noteOn a lighter note

20:00 Conference dinner 20:00 Conference dinner

19:00 After dinner drinks Vision Solutions 19:00 After dinner drinks Vision Solutions