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1997 PROCEEDINGS Decision Sciences Institute 1997 Annual Meeting rzg ^1 November 22-25, 1997 ' c t^- ^ it UB/TIB Hannover San Diego, California VOLUME 2 DSS/Expert Systems/Multimedia Systems Management Information Systems Management Science/Operations Research Statistics and Decision Analysis Forecasting PROCEEDINGS COORDINATOR E. Powell Robinson Texas A&M University PROGRAM CHAIR David L. Olson Texas A&M University ASSOCIATE PROGRAM CHAIR Benito E. Flores Texas A&M University 2U November 22-25,1997 San Diego, California
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Page 1: 'Annual Meeting of the Decision Sciences Institute ; 28 ...[MI8-S3]BUSINESSPROCESS REENGINEERING 590 AModelIllustrating the Impact of Telecommunications Technology on Business Process

1997 PROCEEDINGS

Decision Sciences Institute

1997 Annual Meeting rzg ^1November 22-25, 1997

'

c t^- ^ it •

UB/TIB HannoverSan Diego, California

VOLUME 2

DSS/Expert Systems/Multimedia Systems

Management Information Systems

Management Science/Operations Research

Statistics and Decision Analysis

Forecasting

PROCEEDINGS COORDINATOR

E. Powell Robinson

Texas A&M University

PROGRAM CHAIR

David L. Olson

Texas A&M University

ASSOCIATE PROGRAM CHAIR

Benito E. Flores

Texas A&M University

2U

November 22-25,1997

San Diego, California

Page 2: 'Annual Meeting of the Decision Sciences Institute ; 28 ...[MI8-S3]BUSINESSPROCESS REENGINEERING 590 AModelIllustrating the Impact of Telecommunications Technology on Business Process

Volume 21997 Decision Sciences Institute Proceedings

DSS/Expert Systems/Multimedia

Systems

497 [DSl-St3] WORKSHOP: MULTIMEDIA-

WHATCANWELEARNFROM

GOVERNMENTALAGENCYAND

INDUSTRY?

Jung P. Shim, Blias R. Callahan, Jr., GeraldW. Oakley andLew Gossage

498 [DS2-St4] WORKSHOP: FUZZY RISK

WORKSHOP

Timothy J, Ross, Vipul K. Gupta and Mirza B. Murtaza

[DS3-S2] TABLE TOPICS: ELECTRONIC

MEETINGS AND INTELLIGENT SYSTEMS

501 PCS (Process Consulting System): A Knowledge-Based Guiding System for Process Modeling in

Systems AnalysisTed E. Lee

501 A New Look at Knowledge in the Developmentof Expert SystemsJoseCastillo

501 Automatic Consolidation of Electronic MeetingSystem Comments

Milam W. Aiken, Joseph G, Paolillo andMaheshB.

Vanjani

501 Experiences with Multilingual Electronic

MeetingsMilamW. Aiken,Namyoun Kim, ZachaiyWong and

Mahesh B. Vanjani

502 Guided Inference for Prepositional Knowledge-Based Systems

JinchangWang

[DS5-S4] GROUPWARE USE AND WEBTECHNOLOGY

503 The Presentation of Public BudgetingInformation Using Web TechnologyBrace J. Neubauer and Paul J.A. van Vliet

506 Providing Feedback in Groupware Use ThroughAwareness and Organizational MemoryMechanisms

AlexanderBordetsky and Gloria Mark

509 An Intranet Based Intelligent Agent Approach to

Organizational Process Modeling and Execution

Vijayan Sugumaran

[DS6-S4] TABLE TOPICS: MULTIMEDIA, WEB,EIS, AND TECHNOLOGY ADOPTION

512 Decision Support Systems Web Tour

Daniel J. Power

512 A Comparative Study of Rule Based "Versus

Qualitative Reasoning Based EIS

Someswar Kesh and M.K. Raja

512 Web-Based Interactive Multimedia System for

Investment Decision-MakingBeeAydogdu, Mihir A. Parikh and Bijan Fazlollahi

512 Household Characteristics and TechnologyAdoption: Implications for DeliveringBroadband Telecommunications Services

Joseph L, Katz, Cherian S. Thachenkary, Samir Chatterjee,Sekhar Ryali and Xinping Zhao

[DS7-M1] TABLE TOPICS: GDSS,MODELLING, IT, LEARNING

513 Intelligent Agents in Multiple Criteria GDSS:

Models for Incorporating Minority TheoryAnne M. Davey

513 Modelling the Small Business Inventory Reorder

Decision

Janet Aisbett and Greg Gibbon

513 Application of Human Learning Concepts to

Combinatorial Optimization Problems

Jinhwa Kim and ScottT. Webster

513 Interactive Agents in Investment Decision

Support SystemBijan Fazlollahi, MihirA. Parikhand Rustam Vahidov

iv

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514 Information Technology and Preventive

Medicine: A Vision to Improve the Quality of

Care Delivered at Community Health Care

Clinics

RichardA. Cohen, Neset Hikmet andMalingEbrahimpour

[DS8-M1] GROUP DECISION SUPPORT

SYSTEMS: RESEARCHMODEL AND

FRAMEWORK

515 A Group Decision Support System Research

Model

Milam W. Aiken, Mahesh B. Vanjani, Tommie Singletonand Luvai F. Motiwalla

518 The Analysis and Study of the Impact of

Technology on Groups: A ConceptualFramework

Mahesh S. Raisinghani, Narender Ramarapu and Mark G.

Simkin

521 An Empirical Examination of Shift CompositionDifferences in a GDSS Environment

Wenhong Luo and Russell S. Morton

[DS9-M2] DECISION GUIDANCE,PERFORMANCEAND "LEADERWARE"

524 The Impact of DSS' Decision Guidance

James J. Jiang, JaideepMotwani and Gary Klein

527 Leaderware Influence Allocation in Decision

Groups

Pierre A. Balthazard and Richard T. Herschel

[DS10-M4] NEGOTIATING MEETINGS,STRATEGIC DSS AND EMS

530 A Comparison of Electronic Poolwriting and

Gallery WritingMilam W.Aiken

533 Strategic Decision Support Systems for Time-

Based CompetitionDavid P. Cook, DonnaJ. Maupin and Chen H. Chung

536 Evaluating the Presence of Finance Faculty on

the Internet

Ann M, Hackert and Steve N. Byers

[DS11-T1] INFORMATION TECHNOLOGY EN

KOREA

539 A Web-Based System to Support Team Meetingsin Korean EnterprisesJJyoo B. Hong

542 Key Issues of IS Management in Korea and a

Comparison with the United States

Hyo Seuk Kim and Jae Jon Kim

545 Critical Success Factors for Establishing and

Maintaining the Position of CIO in Korea

Hyo-SeukKim

Management Information Systems

546 [MIl-St3] WORKSHOP: DESIGNING AND

OPERATING INTERNETANDINTRANET

SERVERS

Jeffrey P. DeLooze, Lance A. Matheson and John R.

O'MalleyJr.

[MI2-S2] IS CURRICULUM

547 Program Development for a Master's Degree in

Information Technology Management

Robert P. Marble and Muthu Karuppan

550 Information Systems (IS) Curriculum Puzzle:

Some Ideas

HindupurV. Ramakrishnaand Bindiganavale S.

Vijayaraman

553 The Duality of Discipline in MIS Education

RickGibson

[M13-S2] ELECTRONIC COMMERCE

APPLICATIONS

556 Commercial Use of the World Wide Web

Waiman Cheung, Jaideep Motwani and Chun Hung Cheng

559 Barriers to Entry in the Use of the World Wide

Web for Educational PurposesKenneth A. Dunning and Bindiganavale S. Vijayaraman

v

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[MI4-S2] IMPLEMENTATION AND SMALL

BUSINESS

562 An Examination of the IT Satisfaction of Small

Business Users

Prashant C. Palvia

565 Computerization in Small Businesses: An

Analysis of State-of-the-Art

Snehamay Banerjee, VijayaSubrahmanyamand UtpalBose

568 Information Systems for Small Businesses: A

Survey and Future Research Directions

Li Yun Hsu and W. Amber Lo

[MI5-S2] INFORMATION TECHNOLOGY

TRAINING

571 Information Technology Training: An

Investigation of Cost-Benefit Analysis Issues

Sherry D. Ryan

574 Effective End-User Training: Can It Lead to a

Competitive Advantage?

Geralyn F.Brown

577 Measurement Approaches for Computer Software

Literacy: A Conceptual Classification

ShailendraC. Palvia andYoungjin Kim

[MI6-S2] TABLE TOPICS: DEVELOPING

ISSUES IN APPLICATIONS OF INFORMATION

SYSTEMS

580 Factors Associated with Spreadsheet Errors:

Common Findings from Published Research

Brian J. Reithel, Yangil Park and Elizabeth Horton

580 Computer-Mediated Communication and Media

Choice

Ashraf I. Shirani, MohammedH.A. Tafti and John F.

Affisco

580 Using Computer Software for Tax Return

Problems: The Expert Tax Problem Generator/

Solver

Debasish Banerjee and RogerLirely

[MI7-S2] STRATEGY AND INFORMATION

TECHNOLOGY

581 Sustaining Competitive Advantages with

Interorganizational Systems

Vicki R. McKinney andPeterP. Mykytyn

584 How Alignment Affects Competitive Advantage:A Resource-Based View

Grover S. Kearns and Albert L. Lederer

587 An Analysis of the Relationships AmongInformation Systems Design, Strategy and

Organizational Performance

ArthurH.Gilbert, Jr.

Thomas J. Phillips, Jr.

GeneBrown and Roger E. Shelor

[MI8-S3] BUSINESS PROCESSREENGINEERING

590 A Model Illustrating the Impact of

Telecommunications Technology on Business

Process ReengineeringKatherineE. Wyatt and Marilyn G. Kletke

593 Evaluation of Modeling Tools for Business

Process ReengineeringChungS.Kim

596 Business Process Modeling Methods: Three

Perspectives

Wenhong Luo and Y. Alex Tung

[MI9-S3] ELECTRONIC COMMERCE

599 Electronic Commerce and the World Wide Web:

A Framework of Business Web Use and a Studyof Business Web Practices

ChangE. Koh and Pierre A. Balthazard

602 Electronic Commerce and the Internet: Issues,

Problems, and PerspectivesMuradA. Akmanligil, Karen Hjelm, Torn Sakaguchi,

Margaret Schultz andRavinderNath

605 Top Managers and the Internet: A WinningCombination

Mary Elizabeth. Brabston and Gerry McNamara

[MI10-S3] ETHICAL ISSUES

608 The Accessibility Dimension of Information

Ethics—A System Management Perspective

Albert H.C. Huang

611 Ethical Decision Making in the Use of IT: A

Social Penetration TheoryMaeveL, Cummings,Christine Fogliasso and James Harris

614 Acceptable or Unacceptable Ethical Actions:

What Influences the Decision?

Jennifer Kreie and Timothy Paul Cronan

vt

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[MI11-S3] STRATEGY AND INFORMATIONTECHNOLOGY PLANNING

617 IT Planning and the Performance of the Firm:

Does IT Planning Make a Difference?

Gordon E. McCray

620 The Reengineering Levers of ChangeMichaelE. Whitman, Michael L. Gibson and Tom L.

Roberts

623 Best of Both Worlds or Stuck in the Middle: The

Tension Between Dynamic and Static

Orientations and its Strategic Implications

Kristina S. Setzekorn

[MI12-S4] TABLE TOPICS: DEVELOPING

ISSUES IN TECHNOLOGY

627 Developing an Intranet: Tool Selection and

Management Issues

David C. Chou, David C. Yen and Chia-hao Chang

627 An Investigation into the Issues CorporationsAre Facing with Intranet Technology

LuAnn Bean and Maeve L. Cummings

627 A Study of Issues Relating to the Adoption of

Client Server TechnologyLawrence J. Schmitt and L. Paul Dreyfus

628 Using Internet, Intranet, and Extranet

Applications for Competitive Advantage

Michael G.Wells

628 People's Perceptions About Electronic Money

Lori N. Komp and Kent A. Walstrom

629 The Future Role of the Financial AccountingStandards Board in a Wired World

Brian J. Reithel, DaveL. Nichols and Robert K. Robinson

629 Stock Trading on the Internet: The Wave of the

Future

Abbas Foroughi and Joseph J. Vidmar

[MI13-S4] IS CURRICULUM

630 An Empirical Assessment of Requisite Skills for

Students Entering the IS Profession

Russell K.H. ChingandMonica Lam

633 Developing a Hands-On Data Communications

and Network Management Curriculum

Bruce J. McLaren

636 An Analysis of the Use of the World Wide Web to

Support Instruction

EugeneE. Kaczka and LingZhang

[MI14-S4] ELECTRONIC COMMERCE H

639 The Impact of the World Wide Web in the

Healthcare Industry: An Examination of the

Physician as a Small Business Owner

Marvin E. Darter and Lauren B. Eder

642 Information Content of Web Sites: A ComparisonBetween the United States and Singapore

SatyaN. Prattipati and VenkatapparaoMummalaneni

644 The Moderating Role of Need-for-Cognition on

On-Line Shopping and Catalog Shopping

Leo R. Vijayasarathy and Joseph M. Jones

[MI15-S4] GLOBAL ISSUES EN MIS

646 Global Workforce and the Information

Revolution

Kamlesh T. Mehta andVivekShah

648 Information Technology Support for ImprovingOrganizational Performance in Transition

Economies

Charles R. Franz and Liviu Rosea

651 Information Technology, Globalization and Third

World Countries

A.K. Aggarwal

[MI16-S4] SYSTEMS DEVELOPMENT ISSUES

654 Understanding the 00 Phenomenon: An Author

Co-Citation AnalysisSridhar P. Nerur, L. L. Schkade, M.K. Raja andW.

Raghupathi

657 A New Software Complexity Metric

PatriciaA. McQuaid

660 Evaluation of OOSD: Opinions and EmpiricalResearch

Richard A. Johnson and Bill C. Hardgrave

[M17-M1] THE IS PROFESSION I

663 An Examination of the Antecedents of Turnover

in Information Systems Professionals

Vikram Sethi,David Meinert and Ruth C. King

Page 6: 'Annual Meeting of the Decision Sciences Institute ; 28 ...[MI8-S3]BUSINESSPROCESS REENGINEERING 590 AModelIllustrating the Impact of Telecommunications Technology on Business Process

666 A Path Analytic Study of Role Stress and

Organizational Commitment of IS Managers

Qiang Tu, Bhanu Raghunathan and T.S. Raghunathan

669 Empirical Evidence of IS Executives' Awareness

of Organizational Strategy

BhanuRaghunathan, T.S. Raghunathan andQiang Tu

[M18-M1]ECONOMIC EVALUATION

672 The Evolution of IT Audit: Economic Evaluation

and DemystificationRichardF.Lucy

675 Development of an Instrument for MeasuringInformation and Information Technology's Costs

and Economic Value: A Review of the Literature

Grant O. Alexander

678 The Internet: Business Tool or Business Pleasure

Bijan Mashaw

[MI19-M1] GROUP SUPPORT SYSTEMS

681 The Effects of Varying Communication

Configurations and Media Richness on GroupPerceptions

Janet S. Renwick and Lorinda P. Adair

684 Computer Supported Group Decision Making:Implications for Organizational Action

Nainika Patnayakuni and Aran Rai

687 Group Support Systems: A Teaching Strategy for

ESL Students

KayBryant

690 [MI20-M1] WORKSHOP: BEST PRACTICES

OFINFORMATION SYSTEMS/

INFORMATION TECHNOLOGY RESEARCH

CENTERS (AS REPORTED BY CENTER

DIRECTORS)

Mark A. Myerscough and Jack D. Becker

[MT21-M1] TECHNOLOGY FIT

693 The Fit Between Business and IT Structure in

Globally Competing Firms

Dinesh A. Mirchandani and Albert L. Lederer

696 The New Generation Office Environment: A

Preliminary Study

SuratinTunyaplin, Stephen E. Lunce and Balasundram

Maniam

701 Executive Information Systems: A Structural

Model

Michael A. Chilton and Kent A. Walstrom

[MI22-M1] TABLE TOPICS:

ORGANIZATIONAL ASPECTS OF

INFORMATIONSYSTEMS

704 Coordinating Goods and Information: What Can

We Learn from the Innovators?

Ira A. Lewis and AlexanderTalalayevsky

704 The Effectiveness of Information Systems

Planning: The Impact of Planning Systems Typesand Organizational Context

HaiwookChoi

704 Corporate Culture and Information Technology:

Creating a Culture of Change

Gordon E.McCray

704 MIS and the Service Triad

Gary M. Kern

705 Designing Information Systems for Sustained

Competitive Advantage: A Resource-Based ApproachPaul Ambrose and Arkalgud Ramaprasad

705 The Impacts of Information Systems on

Organizational Learning to Provide CompetitiveAdvantage

Changsoo Sohn

[MI23-M2] THE IS PROFESSIONAL II

706 Retraining of Information Systems Professionals:

Whose Responsibility Is It?

GeralynF.Brown

709 Task Design for IS Professionals

Stanley E. Gambill andRonald B. Wilkes

712 Educational Implications of MIS Job Market

Trends from 1992-1997

Chuck Litecky, Kirk P. Arnett and Bipin K. Prabhakar

[MI24-M2] END USER COMPUTING

714 End-User Computing in Small Enterprises: A

Preliminary Study

Marcy L. Kittner and Craig R. Van Slyke

717 An Analysis of End-User Computing Support in

Small Businesses

Steve Morales, Kathleen Moffitt, DonaldStengel and MattTeixeira

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720 End-User Computing Support and User Attitude:

An Empirical Study

Chitti Babu Govindarajulu andRaymondM. Crews

[MI25-M2] LEARNING ENVIRONMENTS

723 Virtual Reality and Its Effectiveness as a

Learning Tool

William Dave Haseman and SourenPaul

726 Asynchronous Learning Environments: An

Empirical Study

Carey Boaz and Ravinder Nath

729 An Intranet Architecture to SupportOrganizational LearningRuidong Zhangand Jim Q. Chen

[MI26-M2] TECHNOLOGY INTHE

ORGANIZATION

732 An Adaptive Workflow Management System

Utilizing Agent Technology

Thomas A. Ottaway and Geoffrey Willis

735 The Impact of GIS on Business OperationsBob Rademacher and MarieLiu

[MI27-M3] ORGANIZATIONAL

COMMUNICATION AND TECHNOLOGY

738 Asynchronous Communication as Support for

Knowledge Work Productivity

Karen Dowling, Robert F. Otondo, Andrew S. Philippakisand Heidi Owens

741 A Model for Improving OrganizationalCommunications Using the World Wide Web

MarkM. Misic

744 An Empirical Study on the Effects of

Communication Technology on OrganizationalPerformance

ShinilYoon

[MI28-M3] SUCCESS MEASURES

747 Test-Retest Reliability of the End-User

Computing Satisfaction Instrument Applied to

Representational Model Decision Support

Systems

RogerW. McHaney, Ross Hightower and Constanza

Hagmann

750 The Need for Caution in Using the Perceived

Usefulness/Ease of Use Instruments for Decision

Making: A Multi-Group Analysis of Factorial

Invariance

William J. Doll, Anthony R. Hendrickson and Xiaodong

Deng

753 Validation of an Instrument to Measure

Perceived Characteristics of a MandatoryInformation System

Lutfus Sayeed, Robert Moorman and MonikaRenard

[MI29-M3] LEGAL ISSUES IN IS

756 Understanding the Nature and Role of Patents for

Computer Software

Kathleen Mykytyn and Peter P. Mykytyn, Jr.

759 Is An Educational Institution Immune from

Copyright Infringement?Jin H. Im and CliffordM. Koen

762 Managing Employee E-Mail Communications

Janice C. Sipior and BurkeT. Ward

765 [MI30-M3] PANEL: GLOBAL ELECTRONIC

COMMERCE: ISSUES AND CHALLENGES

Jaak Jurison, William G. Chismar, Candace Deans and

Magidlgbaria

[MI31-M3] TECHNOLOGY ADOPTION

766 A Grounded Theory Approach to Electronic Data

Interchange Use

Connie W. Crook and Ram L. Kumar

769 The Impacts of Organizational Culture and Use

on the Adoption and Diffusion of GeographicInformation Systems

Richard D. Hauser and Brian E. Mennecke

772 Customer Specification Management: A Case

Study in Knowledge Management Process

Innovation

JosephG. Walls and HubertF. Hofmann

[MI32-M4] DECENTRALIZED COMPUTING

776 The Influence of Technological Factors on the

Decentralization of Information Systems

Paramjit S. Kahai and Charles A. Snyder

779 The Technical Consequences of GeographicDispersion

Jyh-Horng Michael Tarn

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782 Decentralization of Computing in Academic

Environments: A Case StudyLori S. Franzand Scott L. Summers

[MI33-M4] SYSTEMS SUCCESS

785 Assessing the Robustness of an Instrument via

Multi-Group Analysis of Factorial Invariance:

An Illustration Using the EUCS Instrument

William J. Doll, T.S. Raghunathan, WeidongXia andGholamrezaTorkzadeh

788 Measuring User Participation in SystemsDevelopment: A Confirmatory Analysis and

Cross-Validation

William J. Doll andXiaodong Deng

791 An Investigation of Key Antecedents of

Perceived Service Quality with Information

Services Function in a Multinational Corporation

DeepinderS. Bajwa, AssadTavakoli andTony Tringale

[MI34-M4] SYSTEMS DEVELOPMENT I

794 Information Systems "Classic" Literature

Kent A. Walstrom and Lori N. Komp

797 Planning and Managing Networks in the SystemsDevelopment Process

MarkM, Misic and Judy A. Hill

800 Non-Systems Issues in a Systems Conversion

Planning ProjectF.C. 'Ted" Weston, Jr. and Thomas L. Rodgers

[MI35-M4] USE OF DEVELOPINGTECHNOLOGY

803 Environmental Scanning: The Missing Phase of

the Information Technology Adoption and

Integration Process

J. Lee Maier

806 Emerging Technologies and the AdoptionChallenge: A Comprehensive Research

Framework

GuillermoRodriguez-Abitia

809 The Outsourcing of IT: Autonomous vs SystemicActivities

Benoit A. Aubert, Michel Patry and SuzanneRivard

[MI36-M4] TABLE TOPICS: ISSUES IN CASETECHNOLOGY

813 Relevance of Integrated CASE Tools in EmergingInformation Systems Environment

Chung S. Kim and Rajeev Kaula

[MI37-M4] TABLE TOPICS: ISSUES IN CASETECHNOLOGY

814 LAS: A Dynamically Adaptive Database

Subsystem for Better Query ProcessingPerformances

Nai-Kuang Andrew Chen, Paulo B. Goes and James R.

Marsden

814 Distributed Network Systems: Design and

Implementation Considerations

David C. Yen, David C. Chou, Sooun Lee and H.L. Tang

814 A Chronological Framework for Ordering of MIS

Research

Michael Chilton and Kent A. Walstrom

814 Distributed Processing: The Early Years

James A. Pope, Otto B. Martinson, Martin Flaherty,ThomasJonesand WilliamReddig

[MI38-T1] DECISION MAKING

815 Relative Importance in Choice Decision MakingManouchehrTabatabai

818 Knowledge Management and Information

Technology

Nancy Green Hall, Bonnie Stivers, Teresa Covin and Steve

Smalt

822 Groupware: A Tool for Collaborative Computingand Knowledge Management

MarylHook and HopeM. Baker

[MI39-T1] IMPLEMENTATION

825 Toward a Model for Information SystemsBenefits Identification

Chuleeporn Changchit, Kshiti Joshi and AlbertL. Lederer

828 Validity of the Triangulation Method in the Use

of Interviews and Follow-Up Surveys in

Telecommunications Investment: Case StudyResearch

Kathleen K. Molnarand Marilyn G. Kletke

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831 Understanding the Effect of User Engagement on

System Success: A Meta-AnalysisMark I. Hwang and Ron G. Thorn

[MI40-T1] SYSTEMS DEVELOPMENTH

834 The Effects of TQM Implementation Factors on

Software QualityMonica J. Parzinger andRavinder Nath

837 TQM in Systems Development: Scale

Development and Validation

T. Ravichandran

[MI41-T1] TECHNOLOGY ANDTHE

INDrvTDUAL

840 The Effects of Alternative Presentation Formats

on Biases and Heuristics in Human Decision

Making: A Pilot Study

Thomas P. Van Dyke

843 An Examination of Gender Differences in the

Work Experiences of Telecommuters

Donna Weaver McCloskey, Magid Igbaria and Milton A.Silver

846 Icons "Push" Past Menus in Task Performance

Kellie B. Keeling and AlanN. Pryor

[MI42-T2] DISTANCE LEARNING

849 Distance Mentoring

Stanley D. Stephenson

852 Application of Electronic Meeting Systems to

Enhance the Performance of Teams

Bharat A. Jain and Douglas Ross

855 Distance Education in a University Environment:

Current Practices and Implications for

Technology Use

Timothy R. Kayworth and Hope Koch

861 An Empirical Investigation of Level of

Electronic Data Interchange (EDI)

Implementation and Its Ability to Predict EDI

Success Measures and EDI ImplementationFactors

Rebecca A. Hendon and Ravinder Nath

864 A Case Study Approach to Understanding the

Impact of Information Technology in the

Lodging IndustryWonae Cho and Robert T. Sumichrast

[MI44-T2] SYSTEMS DEVELOPMENTHI

867 Fostering High Performance Software

Development Teams Through Role Definition

Brian J. Reithel and AbdelhaleemAshqar

870 Integrating Information Requirements for

Transaction Processing and Decision Support

Monica Lam and Russell K.H. Ching

873 Do Structured Development Methods Improve

Productivity on Software Maintenance Projects?

Daniel A. Joseph, Robert P. Cerveny and G. Lawrence

Sanders

[MI4S-T2] TECHNOLOGY IMPACT ON

HUMANS

876 Measuring the Effect of Computer Applicationson the Individual

GholamrezaTorkzadeh and William J. Doll

879 Conflict Handling Styles: An Additional

Component of Lucas' User Behavior Model

Douglas E. White

882 Human Factor Considerations in the

Implementation of a Successful TelecommutingProgram

SylnovieSpann

[MI43-T2] IMPLEMENTATION H

858 Information System Usage for ManufacturingFirms: A Comparison of Multivariate Models

Grant O. Alexander

Management Science/OperationsResearch

[MS1-S2] APPLICATIONS OF MS/OR

885 A Heuristic Approach for the Multi-Objective

College Football Ranking Problem

RickL. Wilson

xi

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888 Production Sequencing: An Empirical Study in

the Pharmaceuticals Industry

Steven Moss, Cheryl Dale and Glenn Brame

891 Evaluating and Improving Teaching via Data

Envelope Analysis

John Seydel

[MS2-S2] TABLE TOPICS: DEVELOPING

ISSUES IN MS/OR

894 Analysis and Planning of R&D Stages: A

Simulation ApproachMasood A. Badri, A. Mortagy, Donald L. Davis, DonnaF.

Davis and JohnA. Hollingsworth

894 On More-For-Less in the Transport Problems

Veena Adlakha and KrzysztofKowalski

895 More on PERT Times

Jerzy Kamburowski

895 Multi-Period Sales Promotion Design for

Retailers Using Customer and DesignerPreferences

Peter Tarasewich and Suresh K. Nair

[MS3-S3] STOCHASTIC MODELING

896 Solving the Stochastic MOMP Problem

Jeffrey L. Ringuest, Samuel B. Graves and Charles E.

Downing

899 An Erlang-Based Stochastic Model for Patient

Flow

Murray J. C6l6

902 On Solving Stochastic Production PlanningProblem

MohammadZ. Meybodi

[MS5-S4]FACELITY LOCATION

905 A Location-Allocation Model with Distance and

Quantity Sensitive Freight Rates to Determine

Warehouse Locations for High Frequency (JIT)Deliveries

Chandrasekhar Das and Rajesh Tyagi

908 A Tabu Search Multi-Criteria Decision Model for

Facility Location Planning

PerJ. Agrell, Minghe Sun and Antonie Stam

911 Two-Commodity Facility Location Problem:

Exact and Approximate Solution Methods

AmirM.Hormozi

[MS4-S4] TABLE TOPICS: APPLICATION OF

MS/OR TECHNIQUES

914 Integration of Statistics, Simulation, ManagerialAccounting and Finance in an Executive MBA

Program

David W. Ashley and Arthur H. Gilbert, Jr.

914 Faculty and Course Scheduling IncorporatingAACSB Accrediting Standards and FacultyPreferences

DonnaWeaver McCloskey and Avijit Banerjee

914 Modeling the Newspaper Printing Process

Han P. Bao and Richard S. Wright

914 Quantitative Methods Educational Software

Packages: Are Students Satisfied

Eyong B. Kim, Shin-Cheol Kang and Sung C. Kim

[MS6-M1] NETWORK OPTIMIZATION

MODELS

915 A Lagrangean Based Heuristic for the DegreeConstrained Capacitated Minimal Spanning Tree

Problem

Rakesh Kawatra

918 Manpower Allocation for Engineering in the

Product Development Environment

Glenn S. Davis and James Stephen Moore

921 Timing and Flow Decisions on Freight Networks

with Truck TransportationSiddhartha S. Syam

[MS7-M2] LOT SIZING AND JOB

PROCESSING

924 A Multiple Criteria, Multiproduct, MultiperiodDiscrete Lot Size Scheduling Model

Juan J. Gonzalez

927 Sequencing Rules for Production Schedules with

Variable Technology: A Simulation Experiment

Eleni Pratsini and Neil B. Marks

930 On Two-Machine Stochastic Flow Shops

Jerzy Kamburowski and Dhamodararaj Kannan

xii

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[MS8-M4] PRODUCTION SCHEDULINGAND

INVENTORY DECISIONS

933 The Use of Disaggregation in Large Scale

Production Scheduling Problems to Facilitate

Solution and InterpretationMiles G.Nicholls

936 The Assortment Problem with DynamicDeterministic Demands and Stationary Stocking-Substitution Policies

DavidW.Pentico

939 Modeling Utilities with Fuzzy Functions: A

Special Application to the Newsboy Problem

Jing Li, Chrwan-jyh Ho andYue Zhang

[MS9-T1] HEURISTICS

942 An Object-Oriented System for an Integer

Programming Heuristic

Kenneth R. MacLeod

945 Applying Tabu Search to Multiple ObjectiveCombinatorial Optimization Problems

Minghe Sun

[MS10-T2] MS/OR SURVEYS

948 An Empirical Framework for Simulation

Software Selection

Roger W. McHaney and Douglas E. White

951 Meta Analysis of the Research Strategies

Employed in OR/MS Subdisciplines: A Moment

of Introspection

Arnold Reisman, AshokKumar andJaideep Motwani

Statistics and Decision Analysis

954 [ST1-S2] WORKSHOP: ON MAKING

STATISTICS MORE EFFECTrVE IN

SCHOOLS OFBUSINESS CONFERENCES

AND THETEACHING OF STATISTICS IN

THE BUSBSfESS CORRICULUM

Betty M. Thome, P. George Benson, John D. McKenzie,

Jr., Elizabeth L. Rose and StanleyA. Taylor

[ST2-S3] MULTICRITERIA AND AHP

APPLICATIONS

955 Multi-Criteria: Pairwise Comparison UsingPower Method in Numerical Analysis

Yong B. Shin and J. P. Shim

958 Prioritizing Patients for Intensive Care: Triagewith Analytic Hierarchy Process Model

Seung-Chul Kim, IraHorowitz, Karl K. Young and Thomas

A. Buckley

961 Decision Making and the Value of Information

J.S. Park and H. Michael Chung

[ST3-S4] INSTITUTIONAL RESEARCH

964 Assessing the Decision Sciences Major Using a

Service Quality Model

Timothy C. Krehbiel, Richard H. McClure and Eleni

Pratsini

967 Using Multiple Regression to Address Inequitiesin Faculty Salaries

Steven W. Lamb and William H. Moates

970 The Validity of MBA Admission Criteria for

Traditional and Non-Traditional Programs

M. Robert Carver, Jr. and Thomas E. King

973 Using an Availability Design to Study the Market

Share on the Choice of a Major

Andreas G. Lazari, Greg Harrell and DavidGibson

[ST4-M1] EDUCATIONAL ISSUES IN

STATISTICS

976 Collaborative Learning Exercises for the

Business Statistics Course

TimothyC. Krehbiel

979 Graphical Interpretation of a Multivariate Test of

Means

Collin J. Watson

982 A Study of Students' Understanding of Some

Elementary Statistical Concepts: Indications of

Shortcomings

Louis W. Glorfeld andCharles A. Finnell

[ST5-M2] QUALITY CONTROL ISSUES

985 Balanced D-Optimum Designs for the Quadratic

Logistic Model

Joseph A. Scazzero

xm

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988 Detecting an Increase in the Failure Rate of

Repaired Systems

HelmutSchneider and William J. Kasperski

991 Using the Joint Estimation Outlier Detection

Method for Quality Control

Christine M. Wright, David E. Booth andMichael Y. Hu

994 NP Control Chart Limits for a Given Number of

Subgroups

Marilyn K.Hart

[ST7-M3] STATISTICAL APPLICATIONS

997 Confidence Intervals for Excess Sharpe Ratios: A

Bootstrap Approach

Bruce D. Bagamery

1000 An Analysis of Income Inequality in Costa Rica

Diego Salazar and R.S.M. Lau

1003 Cross-Functional Multiple Informant EmpiricalResearch: Minimizing Problems in Data Analysis

Diane H. Parente

1006 A Revealed Preference Study of ManagementJournals' Direct Influences

Alireza Tahai andMichael J. Meyer

[ST8-M4] PUBLIC RESPONSD3ILITY IN

DECISION MAKING

1009 Corporate Board Evaluations: A Multicriteria

ApproachJeryl L. Nelson and Timothy P. Garvin

1012 Creating Baseline Market Research for

Downtown Shopping Districts: A Case StudyJohn McGrath and James A. Rodger

1015 Why We Should Not Use Externally ImposedValue Points in Conducting Multiple Issue

Negotiation Experiments

Jeffrey E. Teich, Pekka Korhonen, HanneleE. Wallenius

and JyrkiWallenius

[ST9-T1] NEW STATISTICAL DEVELOPMENTS

1019 Modification of the Kolmogorov-Smirnov Test

for the Erlang-2 Distribution

NeilB.Marks

1022 The Likelihood Function of a MA(1) Process

Askar H. Choudhury

1023 Evaluation of a Proposed Goodness-of-Fit Test

for a Poisson Process

Bob McQuaid and Robert J. Pavur

[ST10-T2] CLASSD7ICATION

1026 Determinants of Success in the CFL: A LogisticRegression Analysis

KeithA-WiUoughby

1029 A Two-Phase Mathematical Programming

Approach to the Three-Group Discriminant

Problem

Constantine Loucopoulos and Robert J. Pavur

1032 Employing Statistical Learning Networks to

Improve Classification Decision Accuracy

David A. West and Paul M. Mangiameli

Forecasting

[F01-S2] INTELLIGENT FORECASTING WITH

NEURALNETWORKS

1035 On Using Artificial Neural Networks and Vector

Autoregressive Method in Multiple Time Series

ForecastingDat-Dao Nguyen and Dennis S. Kira

1039 An Intelligent Business Forecaster

XiangLi, ChengLeong Angand RobertGay

1042 Neural Networks and Econometric

Methodologies for South African Exchange Rate

Forecasting

GilbertWesso

[F02-S3] FORECASTING SEASONAL SERIES

1045 Identifying Models for the Multiplicative Holt-

Winters Method

Anne B. Koehler, J. Keith Ord and Ralph D. Snyder

1048 Variation in Seasonal Decomposition Procedures

Constance H. McClaren

[F03-S4] APPLICATIONS OFFORECASTING

1051 Disaggregation Strategies in Building

Forecasting Models for Portfolios of Secured

Loans

L. Douglas Smith, Dolly Matthew and Ya-JungWu

xiv

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1054 Improving Forecasting for TelemarketingCenters by ARIMA Modeling with Intervention

Lisa Bianchi and Jeffrey E. Jarrett

1057 [F04-M1] PANEL: THE M3 FORECASTING

COMPETITION

J. Keith Ord, FredL. Collopy, BenitoE. Flores and

MicheleHibon

1058 [F05-M2] PANEL: BUSINESS

FORECASTING:THEAUTHORS, THE

TEACHERS,ANDTHEUSERS

Barbara A. Price, David Alexander, John E. Hanke,

Jeffrey E. Jarrett, J. Keith Ord, Leroy F. Simmons and

TomYokum

[F06-M4] TABLE TOPICS: DEVELOPMENTS

IN FORECASTING

1059 Short Term Forecasts for Cement Demand in

Taiwan Using Time Series Analysis

Ken Hung and Ching-JayWu

1059 Forecast Comparisons for US Motor Gasoline

Prices

Anthony E. Bopp, S. Kirk Elwood and Ping Wang

1059 Near-Term Forecasts Using Artificial Neural

Networks on Small Data Sets: An ExploratoryStudy

Pieter Van Ispelen, Albert Kagan and Paul M. Patterson

1059 Approximating User Agent and Market AgentPreferences: Simple versus Complex Models

Easwar A. Nyshadham

xv


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